See all properties
Save

Holiday Inn Krakow City Centre by IHG

5.0 star property

Photo gallery for Holiday Inn Krakow City Centre by IHG

Exterior
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Suite, 1 Bedroom (Dining)
2 restaurants, breakfast served
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$156
includes taxes & fees
6 Apr - 7 Apr

Explore the area

View map
Wielopole 4, Kraków, Lesser Poland, 31-072
  • Place, Main Market Square
    ‪6 min walk‬
  • Place, St. Mary's Basilica
    ‪6 min walk‬
  • Place, Wawel Castle
    ‪12 min walk‬
  • Airport, Kraków (KRK-John Paul II - Balice)
    ‪19 min drive‬

Room options

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Room amenity

Suite, 1 King Bed

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Dining)

Suite, 1 Bedroom (Dining)

Suite, 1 Bedroom (Dining)

  • City view
  • 100 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 Bedroom

Premium Suite, 1 Bedroom

Premium Suite, 1 Bedroom

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, Multiple Beds (With Sofa)

Premium Room, Multiple Beds (With Sofa)

Premium Room, Multiple Beds (With Sofa)

9.6 out of 10
Exceptional
(7 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room

9.2 out of 10
Wonderful
(9 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(14 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds

9.6 out of 10
Exceptional
(11 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

  • Resort view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Single Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 2 Single Beds

  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

You may also like

Ad
Restaurant

Balthazar Design Hotel

Kraków Old Town
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.9 out of 5, Exceptional, 710 reviews
The price is AU$313
includes taxes & fees
27 Apr - 28 Apr
Balthazar Design Hotel

About the area

Kraków

A luxury stay in the heart of Kraków awaits you at Holiday Inn Krakow City Centre by IHG. Within just a 10-minute stroll, you'll find Main Market Square and St. Mary's Basilica. Highlights at this hotel include 2 restaurants, a full-service spa and free valet parking. .A pampering day can include hot stone massages and Thai massages. The restaurant, The City, is open for breakfast. Reflections Bar & Restaurant is the hotel's own gastropub, serving drinks along with lunch and light fare. 16684 square feet (1550 square metres) of event facilities include 12 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre and coworking space. Additionally, you'll find free Wi-Fi in public areas, a gym and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Sights within a 10-minute walk of this 5-property class Kraków City Centre hotel include Cloth Hall and Town Hall Tower.

What's nearby

  • Main Market Square - 6 min walk - 0.6 km
  • St. Mary's Basilica - 6 min walk - 0.6 km
  • Cloth Hall - 8 min walk - 0.7 km
  • Town Hall Tower - 8 min walk - 0.7 km
  • Wawel Castle - 12 min walk - 1.1 km

Getting around

  • Turowicza Station - 7 min drive
  • Sanktuarium Bożego Miłosierdzia Tram Stop - 8 min drive
  • Kraków (KRK-John Paul II - Balice) - 32 min drive

Restaurants

  • ‪Indian Flame - ‬2 min walk
  • ‪Busz - ‬5 min walk
  • ‪Pierogarnia Krakowiacy - ‬4 min walk
  • ‪Vegab - ‬2 min walk
  • ‪Od jajka do jabłka - ‬4 min walk

About this property

Holiday Inn Krakow City Centre by IHG

Holiday Inn Krakow City Centre by IHG offers its guests a full-service spa and a fitness centre. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business centre, 12 meeting rooms, and coworking spaces. Event space at this hotel measures 16684 square feet (1550 square metres) and includes a conference centre. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury Holiday Inn Krakow City Centre by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Kraków hotel is smoke free.

  • 236 guestrooms or units
  • 6 levels
  • 2 dining venues
  • Conference rooms
  • 16684 sq ft of conference space
  • 1550 sq. m of conference space
  • Built in 2001
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
Holiday Inn Krakow City Centre by IHG offers 236 air-conditioned accommodations with a safe and complimentary bathrobes. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include baths or showers, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

The on-site spa has 3 treatment rooms, including rooms for couples. Services include hot stone massages and Thai massages. The spa is open daily.

Similar properties

Triple Room
Metropolitan Boutique Hotel
Kraków City Centre
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
4.9 out of 5, Exceptional, 1,065 reviews
The price is AU$160
includes taxes & fees
27 Apr - 28 Apr
Metropolitan Boutique Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered valet parking on site
  • Covered parking on site (PLN 120 per day)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; PLN 100 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Impresja
  • Reflections Bar & Restaurant
  • The City

Things to do

  • Full-service spa
  • Gym

Family friendly

  • Children's games
  • Children's toys
  • In-room cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • 24-hour business centre
  • Conference centre (16,684 square foot of space)
  • Coworking space

Outdoors

  • Outdoor furniture

Full-service spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Hot stone massages
  • Spa open daily
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Bathroom emergency pull cord
  • Doorbell and phone notification
  • Front entrance ramp
  • Lift (90 centimetre wide door)
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (75 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2001
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Meal delivery service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: PLN 60 per pet, per day
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for PLN 160.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately PLN 100 per person
  • Covered self-parking fee: PLN 120 per day
  • Pet fee: PLN 60 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: PLN 160.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, cash and mobile payments. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Holiday Inn Hotel Krakow City Centre
Holiday Inn Krakow City Centre
Holiday Inn Krakow City Centre Hotel

Frequently asked questions

What is the cancellation policy at Holiday Inn Krakow City Centre by IHG?

Holiday Inn Krakow City Centre by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Krakow City Centre by IHG?

As of 3 Apr 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Krakow City Centre by IHG on 6 Apr 2026 start from AU$156, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Krakow City Centre by IHG?

Yep, Holiday Inn Krakow City Centre by IHG has free valet parking. A covered self car park is also available for PLN 120 per day. Onsite parking is limited.

Is there a spa on site at Holiday Inn Krakow City Centre by IHG?

Yep, there is an onsite spa at Holiday Inn Krakow City Centre by IHG. You'll enjoy services like hot stone massages.

Is Holiday Inn Krakow City Centre by IHG family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Krakow City Centre by IHG is a hit with families.

Does Holiday Inn Krakow City Centre by IHG serve breakfast?

Yeah, buffet breakfast is offered on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Holiday Inn Krakow City Centre by IHG?

No, Holiday Inn Krakow City Centre by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn Krakow City Centre by IHG?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Holiday Inn Krakow City Centre by IHG?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Holiday Inn Krakow City Centre by IHG?

Furry friends are welcome at Holiday Inn Krakow City Centre by IHG, with food and water bowls on offer.

Holiday Inn Krakow City Centre by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 629 out of 1000 reviews
Rating 8 - Good. 307 out of 1000 reviews
Rating 6 - Okay. 50 out of 1000 reviews
Rating 4 - Poor. 9 out of 1000 reviews
Rating 2 - Terrible. 5 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities
An excellent hotel, centrally located and a short walk into old town. The hotel room was spacious and very clean. The breakfast choice was great and all good quality. The hotel staff were also fantastic and nothing was too much to ask. would definitely stay here again A++
Stayed 3 nights in Dec 2025

10/10 Excellent

Sebastian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel jest bardzo ładny. Pracownicy w recepcji profesjonalni i bardzo uprzejmi. Pokój bardzo przestronny z dużą łazienką. Czystość pokoju wysoko z wyjątkiem wykładziny, która była poplamiona.
Stayed 4 nights in Dec 2025

8/10 Good

Gail

Liked: Cleanliness, amenities
Staff courteous
Stayed 4 nights in Dec 2025

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were really friendly and helpful. Hotel was very clean, restaurant was well staffed, provided a good variety of food.
Stayed 3 nights in Dec 2025

8/10 Good

Neil

Travelled with group
Liked: Cleanliness, amenities
Lovely friendly welcome even at 1am from lady on reception. Room was large and spotless. Good WiFi, Great position close to main square. Only downside was our room overlooked Main Street and it could be noisy at night but didn’t stop a good nights sleep in a spotless bed.x
Stayed 3 nights in Dec 2025

10/10 Excellent

Pamela Joyce

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic location near to all attractions. Breakfast really good and rooms very comfortable and clean. Only issue there wasnt a proper shower only a hand held one. Wouldn't put us off booking the hotel again though
Stayed 4 nights in Dec 2025

8/10 Good

Peter

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good menu and bar services
Stayed 4 nights in Dec 2025

10/10 Excellent

Samuel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean spacious rooms, friendly staff, great location
Stayed 3 nights in Dec 2025

10/10 Excellent

Jolanta

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is convenient to walk to main Square, literally a 5 minutę straight walk! Superb! Hotel is highly recommended, i will always stay there when in Kraków. Staff are superb, extremely helpful As if they can’t do enough! Rooms always clean to an extremely high standard! A large variety of choice for breakfast and food menu for any time of the day with room service at an extra chargé. With regard to trips, the hotel do organise trips or can give advice on transport.
Wow! The chocolates 😉
Horse and cary is a must when in Kraków
When in Kraków, Donuts are a must to try and sample, they are superb , so soft to bite and many fillings are available. Knows as „Paczki”
Old market Square. Surrounded by shops, restaurants
Stayed 4 nights in Nov 2025

8/10 Good

James

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Comfortable rooms. Good breakfast. Friendly staff. The restaurant unfortunately is part of the bar, so not great for a sit down meal. Otherwise highly recommend staying here.
Stayed 4 nights in Dec 2025

10/10 Excellent

Greg

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, good amenities, nice breakfast, convenience of location
Stayed 2 nights in Nov 2025

10/10 Excellent

Robert David Keith

Stayed 1 night in Nov 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities
Great stay, great staff. We lost our phone on one of the guided tours (not booked through hotel, our mistake) and they were extremely helpful with calling the operator ans helping us get the phone back. Nice and clean room. Good breakfast - they make eggs on order, but window doesnt open when breakfast starts. Opened around 07:00 during our stay. We will stay here again next Krakow visit!
Stayed 3 nights in Nov 2025

8/10 Good

Janusz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I am satisfied with the breakfast choice of foof and the service. Parking was OK in a separate building connected with the main one, my car was parked there through a special lift by the reception staff.
Stayed 1 night in Nov 2025

10/10 Excellent

Elie, Nice

Liked: Cleanliness, amenities, property conditions & facilities
Friendly and welcoming staff, clean rooms, definitely will go back
Stayed 7 nights in Aug 2025

10/10 Excellent

Krzysztof

Liked: Cleanliness, staff & service, amenities
good
Stayed 2 nights in Oct 2025

10/10 Excellent

Krzysztof

Liked: Cleanliness, staff & service, amenities
.
Stayed 1 night in Oct 2025

8/10 Good

Anjum

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a great location for getting to a lot of major sites easily. The rooms are clean and and the premium is spacious enough for 3 people. The staff are very friendly and professional and deal with all queries politely and efficiently. A very pleasant stay
Stayed 3 nights in Oct 2025

10/10 Excellent

Marisia Lezane

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location to Old Town, near to trams to get around Krakow, room excellent, staff welcoming. Thoroughly enjoyed our stay
Stayed 3 nights in Oct 2025

8/10 Good

John

Stayed 2 nights in Oct 2025

10/10 Excellent

Diane Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay in this hotel. It was very clean and quiet and the staff were very friendly and helpful. There was a huge choice at breakfast from healthy options to a full cooked breakfast. It was in a very convenient for everything, it was a very short walk to the main square and only two stops on the tram to the Jewish Quarter.
Stayed 3 nights in Oct 2025

10/10 Excellent

Bjorn Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel wonderful staff perfect for a break in the city five minute walk and your there in the old town
Stayed 4 nights in Oct 2025

10/10 Excellent

Jessica

Stayed 1 night in Oct 2025

10/10 Excellent

Brenda

Lovely Stay

This hotel was lovely and easy to get to the main square and was central for so many places. The staff were all helpful and friendly and wouldn’t hesitate to recommend it
Stayed 7 nights in Sep 2025

2/10 Terrible

Tendai Joshua, Mutare

Disliked: Cleanliness, staff & service, property conditions & facilities
Refund my money
Stayed 6 nights in Sep 2025