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Holiday Inn Krakow City Centre by IHG

5.0 star property
Luxury hotel with 2 restaurants and full-service spa

Photo gallery for Holiday Inn Krakow City Centre by IHG

Exterior
Daily buffet breakfast (PLN 100 per person)
View from room
Exterior
Property amenity

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Parking available
  • Pet-friendly
The current price is AU$166
includes taxes & fees
23 Nov - 24 Nov

Explore the area

View map
Wielopole 4, Kraków, Lesser Poland, 31-072
  • Place, Royal Road
    ‪2 min walk‬
  • Place, Main Market Square
    ‪6 min walk‬
  • Place, St. Mary's Basilica
    ‪6 min walk‬
  • Airport, Kraków (KRK-John Paul II - Balice)
    ‪19 min drive‬

Room options

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Room amenity

Suite, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 43 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

8.0 out of 10
Very good
(3 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Dining)

Suite, 1 Bedroom (Dining)

Suite, 1 Bedroom (Dining)

Highlights

Patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
  • 100 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 60 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 50 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, Multiple Beds (With Sofa)

Premium Room, Multiple Beds (With Sofa)

Premium Room, Multiple Beds (With Sofa)

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 2 Single Beds

9.4 out of 10
Exceptional
(10 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed, Accessible

Standard Room, 1 Queen Bed, Accessible

Standard Room, 1 Queen Bed, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 26 sq m
  • Resort view
  • Sleeps 2
  • 1 Queen Bed

Premium Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • Sleeps 2
  • 2 Twin Beds

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About the area

Kraków

A luxury stay in the heart of Kraków awaits you at Holiday Inn Krakow City Centre by IHG. Within just a 10-minute stroll, you'll find Main Market Square and St. Mary's Basilica. Highlights at this hotel include 2 restaurants, a full-service spa and a bar/lounge. .A pampering day can include hot stone massages and Thai massages. The restaurant, The City, is open for breakfast. Reflections Bar & Restaurant is the hotel's own gastropub, serving drinks along with lunch and light fare. 16684 square feet (1550 square metres) of event facilities include 12 meeting rooms and a conference centre, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a gym and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Sights within a 10-minute walk of this 5-property class Kraków City Centre hotel include Cloth Hall and Town Hall Tower.

What's nearby

  • Main Market Square - 6 min walk - 0.6 km
  • St. Mary's Basilica - 6 min walk - 0.6 km
  • Cloth Hall - 8 min walk - 0.7 km
  • Wawel Castle - 12 min walk - 1.1 km
  • Oskar Schindler Factory - 3 min drive - 2.1 km

Getting around

  • Turowicza Station - 7 min drive
  • Sanktuarium Bożego Miłosierdzia Tram Stop - 7 min drive
  • Kraków (KRK-John Paul II - Balice) - 31 min drive

Restaurants

  • ‪Indian Flame - ‬2 min walk
  • ‪Vegab - ‬2 min walk
  • ‪Pierogarnia Krakowiacy - ‬4 min walk
  • ‪The City Restaurant - ‬1 min walk
  • ‪Prosciuttko Panino e Vino - ‬3 min walk

About this property

Holiday Inn Krakow City Centre by IHG

Luxury hotel with 2 restaurants and full-service spa
Holiday Inn Krakow City Centre by IHG offers its guests a full-service spa and a fitness centre. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and 12 meeting rooms are available. Event space at this hotel measures 16684 square feet (1550 square metres) and includes a conference centre. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury Holiday Inn Krakow City Centre by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Kraków hotel is smoke free.

  • 236 guestrooms or units
  • 6 levels
  • 2 dining venues
  • 16684 sq ft of conference space
  • 1550 sq. m of conference space
  • Built in 2001
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
Holiday Inn Krakow City Centre by IHG offers 236 air-conditioned accommodations with a safe and complimentary bottles of water. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

The on-site spa has 3 treatment rooms, including rooms for couples. Services include hot stone massages and Thai massages. The spa is open daily.

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4.6 out of 5, Wonderful, 1,001 reviews
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (PLN 120 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; PLN 100 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Impresja
  • Reflections Bar & Restaurant
  • The City

Things to do

  • Full-service spa
  • Gym

Family friendly

  • Children's games
  • In-room cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • Business centre
  • Conference centre (16,684 square foot of space)

Outdoors

  • Outdoor furniture

Full-service spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Hot stone massages
  • Spa open daily
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Bathroom emergency pull cord
  • Doorbell and phone notification
  • Front entrance ramp
  • Lift (90 centimetre wide door)
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (75 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2001
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: PLN 60 per pet, per day
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for PLN 160.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately PLN 100 per person
  • Self-parking fee: PLN 120 per day
  • Pet fee: PLN 60 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: PLN 160.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Holiday Inn Hotel Krakow City Centre
Holiday Inn Krakow City Centre
Holiday Inn Krakow City Centre Hotel

Frequently asked questions

What is the cancellation policy at Holiday Inn Krakow City Centre by IHG?

Holiday Inn Krakow City Centre by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Krakow City Centre by IHG?

As of 14 Nov 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Krakow City Centre by IHG on 23 Nov 2025 start from AU$166.12, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Krakow City Centre by IHG?

Yep, Holiday Inn Krakow City Centre by IHG has a self car park for PLN 120 per day. Onsite parking is limited.

Is there a spa on site at Holiday Inn Krakow City Centre by IHG?

Yep, there is an onsite spa at Holiday Inn Krakow City Centre by IHG. You'll enjoy services like Thai massages.

Is Holiday Inn Krakow City Centre by IHG family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Krakow City Centre by IHG is a hit with families.

Does Holiday Inn Krakow City Centre by IHG serve breakfast?

Yeah, buffet breakfast is offered on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Holiday Inn Krakow City Centre by IHG?

No, Holiday Inn Krakow City Centre by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn Krakow City Centre by IHG?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Holiday Inn Krakow City Centre by IHG?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Holiday Inn Krakow City Centre by IHG?

Furry friends are welcome at Holiday Inn Krakow City Centre by IHG, with food and water bowls on offer.

Reviews

Holiday Inn Krakow City Centre by IHG Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 626 out of 1000 reviews
Rating 8 - Good. 307 out of 1000 reviews
Rating 6 - Okay. 52 out of 1000 reviews
Rating 4 - Poor. 10 out of 1000 reviews
Rating 2 - Terrible. 5 out of 1000 reviews

Reviews

2/10 Terrible

Brad

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
I would not recommend this hotel at all, we arrived at 10:30 fully knowing and understanding our room would not be ready, however we retuned at 1:30 (politely asking if the room was ready or any updates on a time) and then again at 2:30 but after watching numerous other families and flight crews we asked again and they said our room still wasn’t ready. We finally checked in at 3:38. While not happy at all, I didn’t speak to the manager until I checked out. To be honest I was just going to let it go but after talking with their manager Anna (I’ll leave her last name out in this correspondence) , and not receiving a simple “I’m sorry we couldn’t assist you” or any understanding of my point of view, I felt I had to warn other travelers not to expect to any basic courtesy that you would expect to receive.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kari

Stayed 2 nights in Aug 2025

8/10 Good

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Holiday Inn is a safe choice. It's a decent hotel.
Stayed 1 night in Aug 2025

6/10 Okay

Miljan

Stayed 1 night in Aug 2025

10/10 Excellent

Mauricio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the only hotel with a comfortable entrance, large enough to get on and off a taxi with a wheelchair without a rush in such a central Cracow location. Staff were very helpful and rooms were nice and clean.
Stayed 2 nights in Jul 2025

8/10 Good

Jose, Lewisville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm deeply appreciative of Robert's efforts in coordinating our train journey to Berlin through the online platform—no small feat—and for his invaluable guidance with local attractions.
Stayed 3 nights in Jul 2025

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely convenient location right between the old town and Kraków Grzegórzki. Friendly staff, including a helpful concierge and a wide range of sweet and savory options at the breakfast buffet, including vegetarian, halal and gluten free choices. The room was large and had a big firm bed with a very nice bathroom. Would recommend
Stayed 4 nights in Jul 2025

8/10 Good

maurice

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient locay
Stayed 1 night in Jul 2025

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
excellent location. quiet and clean. super close to old town (like a block) and across the street from two great coffee shops (don't need any breakfast buffet). very helpful manager who is looking out for you. GREAT!
Stayed 2 nights in Jun 2025

10/10 Excellent

Greig

Liked: Cleanliness, staff & service, property conditions & facilities
no swimming pool
Stayed 4 nights in Jun 2025

10/10 Excellent

Giselle

Travelled with partner
Liked: Cleanliness, amenities
Very friendly staff. Close to historic landmarks. Many dining options around. Definitely recommended.
Stayed 3 nights in Jun 2025

10/10 Excellent

Miroslaw

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Super opieka i gościnność.
Stayed 2 nights in Jun 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Breakfast Room Service Just perfect
Stayed 2 nights in Jun 2025

8/10 Good

Miklos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking operation should be more effective
Stayed 3 nights in Jun 2025

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2025

8/10 Good

Christopher john

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Susanne

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location and good value for money. Very welcoming on arrival and check in was easy. Fantastic selection available for breakfast.
Stayed 3 nights in May 2025

10/10 Excellent

Kareem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

ilan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in Krakow

Excellent hotel really well placed - few minutes to main square and tram stops outside. Staff were aways polite and attentive, room was big enough and cleaned each day, would recommend and use again.
Stayed 3 nights in May 2025

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top tier hotel

Brilliant great hotel and location
Stayed 2 nights in May 2025

10/10 Excellent

Shirley

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Had a great stay at Holiday Inn it was a great location and breakfast was very good. Room was very spacious and clean. This was a surprise trip for my husband’s 60th birthday and we were upgraded to a premier room which we were very happy with and we were very grateful. The concierge at the hotel managed to get us booked at the last minute to Auschwitz-Birkenau for which we are thankful to him.
Stayed 3 nights in May 2025

10/10 Excellent

Urszula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent 3 night stay.
Stayed 3 nights in Apr 2025