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Hotel H15 Luxury Palace

5.0 star property
Luxury spa hotel, walk to Royal Road

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Photo gallery for Hotel H15 Luxury Palace

Lobby
Restaurant
Courtyard
Luxury Suite
Food and drink
Reviews
9.8

Exceptional

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Spa
  • PoolPoolPool
  • Breakfast available
  • LaundryLaundryLaundry
  • HousekeepingHousekeepingHousekeeping

Explore the area

Map
Sw Jana 15, Kraków, 31-017
  • Popular LocationRoyal Road3 min walk
  • Popular LocationMain Market Square3 min walk
  • Popular LocationWawel Castle17 min walk
  • AirportKraków (KRK-John Paul II - Balice)25 min drive

Room options

View all photos for Superior

Superior | Living area

Superior

10/10 Exceptional

Highlights

Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Dining table
Smart TV
Hypo-allergenic bedding
Down duvet
  • 33 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Standard Room

Standard Room

Standard Room

10/10 Exceptional

Highlights

Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Dining table
Smart TV
Hypo-allergenic bedding
Down duvet
  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Suite

Suite

Suite

10/10 Exceptional

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Dining table
Smart TV
Hypo-allergenic bedding
  • 50 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Super Deluxe

Super Deluxe

Super Deluxe

10/10 Exceptional

Highlights

Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Dining table
Smart TV
Hypo-allergenic bedding
Down duvet
  • 47 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe

Deluxe

Deluxe

10/10 Exceptional

Highlights

Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Dining table
Smart TV
Hypo-allergenic bedding
Down duvet
  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Luxury Suite

Luxury Suite | Living room

Luxury Suite

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Dining table
Smart TV
Hypo-allergenic bedding
  • 75 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds

Similar properties

Front of property
Wyndham Grand Krakow Old Town
Pool
Hot tub
Spa
Pet-friendly
4.8 out of 5, Exceptional, (856)
The price is AU$338
for 1 night
includes taxes & fees
6 June - 7 June
Wyndham Grand Krakow Old Town

About the area

Kraków

A luxury stay in the heart of Kraków awaits you at Hotel H15 Luxury Palace. Within a short 5-minute stroll, you'll find popular places like Royal Road and Main Market Square. Highlights at this hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering at H15 SPA can include massages and body scrubs. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym, sauna and pool loungers. 1184 square feet (110 square metres) of event facilities include meeting rooms and conference space. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning cooked-to-order breakfast is available. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 5-property class Kraków Old Town hotel include Oskar Schindler Factory and Wawel Castle.

What's nearby

  • Royal Road - 3 min walk
  • Main Market Square - 3 min walk
  • Cloth Hall - 4 min walk
  • St. Mary's Basilica - 4 min walk
  • Wawel Castle - 17 min walk

Getting around

  • Kurdwanów P+R Station - 9 min drive
  • Kraków Główny Station - 16 min walk
  • Kraków (KRK-John Paul II - Balice) - 26 min drive

Restaurants

  • Karmello - 3 min walk
  • Pijalnia Wódki i Piwa - 3 min walk
  • Lindo Bar - 2 min walk
  • Trattoria Degusti - 2 min walk
  • Beer House Pub Restauracja Pizzeria - 2 min walk

About this property

Hotel H15 Luxury Palace

Luxury spa hotel, walk to Royal Road
Hotel H15 Luxury Palace offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 1184 square feet (110 square metres) and includes conference space. A fitness centre, spa services, and multilingual staff are also featured at the luxury Hotel H15 Luxury Palace. You'll have access to the indoor pool at a partner property. An airport shuttle (available 24 hours) is available for a fee.

This 5-star Kraków hotel is smoke free.

  • 70 guestrooms or units
  • Conference rooms
  • 1184 sq ft of conference space
  • 110 sq. m of conference space
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel H15 Luxury Palace offers 70 accommodations with minibars and a safe. This individually decorated accommodation includes dining tables. Beds feature down duvets. 49-inch Smart televisions come with satellite channels. Bathrooms include baths or showers with a rainfall showerhead, dressing gowns, slippers and complimentary toiletries.

This Kraków hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

H15 SPA has 2 treatment rooms, including rooms for couples. Services include facials, body scrubs and body treatments. The spa is open daily.

Languages

English, Italian, Polish, Russian, Spanish, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (PLN 130 per day)
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Daily cooked-to-order breakfast available for a fee: PLN 140 for adults and PLN 70 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle storage
  • Bicycle tours
  • Full-service spa
  • Gym
  • Indoor pool
  • Indoor pool (guest access)
  • Sauna

Family friendly

  • Dining table
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 1,184 square feet of conference space
  • Meeting rooms

Outdoors

  • Pool loungers

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • At least 80% lighting from LEDs
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste on request
  • Towels

Entertainment

  • 49-inch Smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: PLN 200 per pet, per day
  • Weight limit: 22 lb per pet
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately PLN 140 for adults and from PLN 70 for children
  • Airport shuttle fee: PLN 170 per vehicle (one-way, maximum occupancy 3)
  • Nearby parking fee: PLN 130 per day (656 ft away)
  • Pet fee: PLN 200 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

H15 Palace Hotel
Hotel H15 Luxury Palace Hotel
Hotel H15 Luxury Palace Kraków
Hotel H15 Luxury Palace Hotel Kraków

Frequently asked questions

What is the cancellation policy at Hotel H15 Luxury Palace?

Hotel H15 Luxury Palace offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel H15 Luxury Palace?

As of 23 May 2024, prices found for a 1-night stay for 2 adults at Hotel H15 Luxury Palace on 26 May 2024 start from AU$405.86, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Hotel H15 Luxury Palace?

Yep, H15 SPA is available for guests. You'll enjoy heaps of services like body scrubs, facials and body treatments.

Does Hotel H15 Luxury Palace have a pool?

Hotel H15 Luxury Palace has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 7:00 AM to 10:00 PM.

What makes Hotel H15 Luxury Palace a romantic place to stay?

Couples spa treatments and romance packages, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Hotel H15 Luxury Palace.

Is Hotel H15 Luxury Palace family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Hotel H15 Luxury Palace is a hit with families.

Does Hotel H15 Luxury Palace serve breakfast?

Yep, our visitors enjoy the cooked-to-order breakfast here! Available daily, this is the perfect spot to fuel up for a day of adventure.

Is there a free airport shuttle available at Hotel H15 Luxury Palace?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Hotel H15 Luxury Palace?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel H15 Luxury Palace?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel H15 Luxury Palace?

Furry friends are welcome at Hotel H15 Luxury Palace, with food and water bowls on offer. Just so you know, there's a weight limit of up to 10 kg per pet.

Hotel H15 Luxury Palace Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 217 out of 239 reviews" "
Rating 8 - Good. 14 out of 239 reviews" "
Rating 6 - Okay. 4 out of 239 reviews" "
Rating 4 - Poor. 1 out of 239 reviews" "
Rating 2 - Terrible. 3 out of 239 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely nothing that I’m able to fault at this hotel. Immaculately clean, staff extremely polite, smartly dressed and always helpful. Rooms are stunning. Location is perfect… literally 2min walk from main square on a nice quiet road. I’ll definitely be back in Krakow and will stay here again for sure
Stayed 4 nights in Feb 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely excellent in all areas. We will be back.
Stayed 3 nights in Jan 2024

10/10 Excellent

Kelly

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Jan 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great property with an amazing staff. When we arrived, there was an issue with our booking. We had 3 rooms and needed specific types of beds in each room. The staff worked hard to accommodate us. Special thank you to Yana Arsenii.

10/10 Excellent

ANNE

Stayed 3 nights in Nov 2023

8/10 Good

Manjit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended.
Really wonderful stay . The Hotel is very centrally located . Rooms are generous , very comfortable. The bathrooms are spacious and spotless. The entire team is very helpful . Highly recommended.
Stayed 1 night in Jan 2024

8/10 Good

Anuj

Stayed 2 nights in Jan 2024

10/10 Excellent

Imran

Stayed 2 nights in Jan 2024

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities