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Grand Hotel

5.0 star property
Luxury boutique hotel, walk to Main Market Square

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Photo gallery for Grand Hotel

Hallway
Front of property
Hypo-allergenic bedding, minibar, in-room safe, individually decorated
Daily buffet breakfast (PLN 120 per person)
Reception
Reviews
8.4

Very good

Popular amenities

  • Breakfast available
  • SpaSpaSpa
  • Free WiFiFree WiFiFree WiFi
  • Pet-friendlyPet-friendlyPet-friendly
  • Air conditioningAir conditioningAir conditioning
  • LaundryLaundryLaundry

Check out the area

Map
Slawkowska 5-7, Kraków, Lesser Poland, 31-014
  • Popular LocationMain Market Square2 min walk
  • Popular LocationRoyal Road2 min walk
  • Popular LocationWawel Castle15 min walk
  • AirportKraków (KRK-John Paul II - Balice)24 min drive

Room options

View all photos for Business Room

Business Room

Business Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • 14 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • 22 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds

View all photos for Executive Apartment

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Executive Apartment

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • 43 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

Deluxe Double or Twin Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Economy Room

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Economy Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
LED TV
Hypo-allergenic bedding
Pillow menu
Bathrobes
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Apartment

Deluxe Apartment

Deluxe Apartment

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • 50 sq m
  • Sleeps 3
  • 1 Queen Bed

Similar properties

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Hotel H15 Luxury Palace
Pool
Spa
Pet-friendly
Free WiFi
4.9 out of 5, Exceptional, (237)
The price is AU$504
for 1 night
includes taxes & fees
31 May - 1 June
Hotel H15 Luxury Palace

About the area

Kraków

A luxury stay in the heart of Kraków awaits you at Grand Hotel. Within steps you'll find popular attractions like Main Market Square and Royal Road. Highlights at this boutique hotel include a winery, a restaurant and a 24-hour gym. .A pampering day can include deep-tissue massages and sports massages. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym and sauna as well as access to bike hire. Other amenities include free Wi-Fi in public areas, a 24-hour business centre and laundry facilities. Buffet breakfast is available daily between 7:00 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also self parking, along with the convenience of an airport shuttle. .Within a 15-minute drive of this 5-property class Kraków Old Town hotel, attractions include Wawel Castle and Oskar Schindler Factory.

What's nearby

  • Main Market Square - 2 min walk
  • Royal Road - 2 min walk
  • Cloth Hall - 3 min walk
  • St. Mary's Basilica - 4 min walk
  • Wawel Castle - 15 min walk

Getting around

  • Kurdwanów P+R Station - 10 min drive
  • Kraków Główny Station - 19 min walk
  • Kraków (KRK-John Paul II - Balice) - 25 min drive

Restaurants

  • AntyCafe - 1 min walk
  • Gościnna Chata - 1 min walk
  • Krowarzywa - 1 min walk
  • Polskie Smaki - 1 min walk
  • Makarun Kraków - 1 min walk

About this property

Grand Hotel

Luxury boutique hotel, walk to Main Market Square
A winery is on site. Grand Hotel offers its guests a sauna and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business centre and 8 meeting rooms are available. Event space at this hotel measures 1701 square feet (158 square metres) and includes conference space. Spa services, a library, and tour/ticket assistance are also featured at the luxury Grand Hotel. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Kraków hotel is smoke free.

  • 64 guestrooms or units
  • 1701 sq ft of conference space
  • 158 sq. m of conference space
  • Winery on site
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Grand Hotel offers 64 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. A pillow menu is available. LED televisions are featured in guestrooms. Bathrooms include a bath, dressing gowns, slippers and complimentary toiletries.

This Kraków hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages and sports massages.

Languages

English, French, German, Polish, Russian, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Uncovered parking on site (PLN 200 per day)
  • Limited on-site parking (max 4 spaces per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: PLN 120 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • 24-hour gym
  • Art gallery
  • Bicycle rentals
  • Library
  • Sauna
  • Winery

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 1,701 square feet of conference space
  • 24-hour business centre
  • 8 meeting rooms

Spa

  • Deep-tissue massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Accessible parking space
  • Area rug in room
  • Assistive listening devices in meeting rooms
  • Doorbell and phone notification
  • Front entrance ramp
  • Grab bar in bathtub
  • Grab bar near toilet
  • Handrails in stairways (64 centimetre high)
  • Lift (100 centimetre wide door)
  • Magnifying mirror
  • Portable hoist available
  • Valet for wheelchair-equipped vehicles
  • Visual doorbell notification
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (102 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels

Entertainment

  • LED TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: PLN 80 per pet, per night
  • Maximum 2 pets
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately PLN 120 per person
  • Airport shuttle fee: PLN 150 per vehicle (one-way, maximum occupancy 3)
  • Uncovered self-parking fee: PLN 200 per day
  • Pet fee: PLN 80 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Safety features at this property include a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a smoke detector and a security system in all accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Grand Hotel Krakow
Grand Krakow
Grand Hotel Hotel
Grand Hotel Kraków
Grand Hotel Hotel Kraków

Frequently asked questions

What is the cancellation policy at Grand Hotel?

Grand Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Hotel?

As of 17 May 2024, prices found for a 1-night stay for 2 adults at Grand Hotel on 19 May 2024 start from AU$198.76, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Hotel?

Yep, Grand Hotel has an uncovered self car park for PLN 200 per day. Onsite parking is limited (max 4 spaces per unit).

Is there a spa on site at Grand Hotel?

There's no onsite spa, but this property does offer services like deep-tissue massages.

Does Grand Hotel serve breakfast?

Yep, buffet breakfast is served daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Grand Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Grand Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Grand Hotel?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at Grand Hotel?

Furry friends are welcome at Grand Hotel, with food and water bowls on offer. Just so you know, there's a limit of 2 pets.

Grand Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 316 out of 715 reviews" "
Rating 8 - Good. 239 out of 715 reviews" "
Rating 6 - Okay. 112 out of 715 reviews" "
Rating 4 - Poor. 36 out of 715 reviews" "
Rating 2 - Terrible. 12 out of 715 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Ewelina

Travelled with family
Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Dec 2023

10/10 Excellent

Glenn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

8/10 Good

Hyun kun

Liked: Cleanliness, staff & service, room comfort
Very good and to stay and near most of attraction. But when every time we come back to room we can smell carpet odors, moisture smell.
Stayed 3 nights in Dec 2023

10/10 Excellent

Arlene

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Second time at hotel and had a great stay, super service and food. Very helpful when we wanted to celebrate friends birthday. Highly recommended and we will return.
Stayed 3 nights in Dec 2023

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas trip to Krakpw
We had a lovely trip, the hotel was beautiful and in such a great location for the Christmas Market. We were extremely lucky that we had snow ! The room was spacious and had everything that that you would require. The breakfast that was included in the price was delicious, again had a lot of choice. We highly recommend , would definitely return
Stayed 2 nights in Dec 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Grand Hotel is Grand
Wonderful classic, historic hotel.
Stayed 4 nights in Nov 2023

10/10 Excellent

Zuzana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Gabriel

Liked: Cleanliness
Disliked: Property conditions & facilities
A mistake to book this.
It looks deserted, empty and dark. It was probably a nice hotel in it s day but not anymore. They have security staff that don t speak English and have no education of what a 5 star hotel is.
Stayed 1 night in Oct 2023

10/10 Excellent

Victor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Europe Trip Oct 2023
We had a lovely time staying in this hotel/palace. Description of palace is only appreciated once you see the inside of this place. Grand interiors with amazing corridors, our room had an incredibly high ceiling with equally high window, double entrance doors. It was well set out with plenty of surface areas and cupboard space. Room, bathroom and entire hotel was clean. Breakfast buffet was plentiful and tasty. Staff were ever present, always helpful but not intrusive. English was not a problem at all. Location was excellent. Highly recommend Tradycyjne Polskie Smaki Restaurant across the road for Pirogis.
Stayed 2 nights in Oct 2023

6/10 Okay

Liam

Liked: Cleanliness, room comfort
5 Star building but 2 Star service . Disappointing
I only saw about five guests in my seven days there and I still had to wait till 4 pm to check in. Why?. Great location and nice old building inside— marble stairs and pillars etc. Good wifi in the room. I think I was shunted away to the furthest away room, that was No. 68 It said there was a coffee maker but there wasn’t one. Only a kettle. There was only two sachets of Nescafé and powder milk but because there was no housekeeping for my first five days they were not replaced and I had to buy my own coffee and milk outside. Very poor. There was no drawers to put my clothes away and the narrow wardrobe had a rail but no hangers. Very poor. Air conditioning didn’t work and after three times asking over five days it finally did get fixed. Very poor. 32 channels on the television but only one English speaking channel which was a French news channel. Very poor. Good shower and hot water but bathroom extract didn’t work and there was only one small circular piece of soap. Remember this is a room with two single beds therefore potentially two people. I had to buy my own soap. Very poor. Room service menu very limited. Only four main course choices. Two of pork, one of duck and one of trout. None of which I eat. No chicken, meat or pasta. Very poor. So to sum it all up, l paid on average £125—approximately 150 Euros per night for all these failings. Very poor. So disappointing. Word of advice — I can’t comment on other rooms but DO NOT accept room No 68.
Stayed 7 nights in Oct 2023