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Ease Hotel

Property class: 3

Photo gallery for Ease Hotel

A hotel with a signboard advertising shuttle service to the airport.
The exterior of the Ease Hotel with a sign in both English and another language, a glass entrance, and a closed shutter on the right.
A hotel room with a white air conditioner, a flat-screen TV mounted on the wall, a small wooden cabinet, a black leather stool, and a white sink with toiletries.
A hotel room with a large bed, a wooden wardrobe, a bedside table with a phone, and a nightstand.
A modern hotel lobby with a reception desk, two televisions, a sofa, and a coffee table.

Reviews

6.8 out of 10

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
Unit no.7, Block B, Ground Floor, Warisan Square, Kota Kinabalu, Sabah, 88000
  • Place, Kota Kinabalu Esplanade
    ‪1 min walk‬
  • Place, Centre Point
    ‪2 min walk‬
  • Place, Imago Shopping Mall
    ‪11 min walk‬
  • Airport, Kota Kinabalu (BKI-Kota Kinabalu Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Double Room (No View)

A neatly made bed in a hotel room with a wooden floor and a dark door.

Standard Double Room (No View)

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

A modern hotel room with a large bed, a tufted headboard, a bedside table with a phone, and a window with curtains.

Deluxe Room, 1 King Bed

  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, City View

A hotel room with two beds, a wooden floor, a large window with curtains, and a desk with a telephone.

Family Room, City View

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Bed

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About the area

Kota Kinabalu

Ease Hotel puts you in the heart of Kota Kinabalu, connected to a shopping centre and within steps of Anjung Samudera and Centre Point. Highlights at this hotel include free in-room WiFi. .This hotel has free WiFi in public areas, concierge services and a 24-hour front desk. Additionally, you'll find dry cleaning/laundry services, luggage storage and a front desk safe. There's also the convenience of a free bus station shuttle. .Places within a short walk of this 3-property class Downtown Kota Kinabalu hotel include Kota Kinabalu Esplanade and Gaya Street Sunday Market is within 15 minutes.

What's nearby

  • Kota Kinabalu Esplanade - 1 min walk - 0.1 km
  • Anjung Samudera - 1 min walk - 0.2 km
  • Centre Point - 2 min walk - 0.2 km
  • Gaya Street Sunday Market - 11 min walk - 1.0 km
  • Imago Shopping Mall - 11 min walk - 1.0 km

Getting around

  • Tanjung Aru Station - 5 min drive
  • Kota Kinabalu (BKI-Kota Kinabalu Intl.) - 14 min drive

Restaurants

  • ‪Kuta Bistro - ‬2 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Velvet Bar & Grill - ‬1 min walk
  • ‪Toscani's Italian Restaurant - ‬3 min walk
  • ‪E-Cafe 8th Floor, Growball - ‬4 min walk

About this property

Ease Hotel

As a guest of Ease Hotel, you'll find tour/ticket assistance, concierge services, and dry cleaning/laundry services. WiFi is free in public spaces. Ease Hotel also features room service (during limited hours), a front desk safe, and a lift.

Smoking is allowed in designated areas at this 3-star Kota Kinabalu hotel.

  • 25 guestrooms or units
  • 5 levels
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers for purchase
  • Lift
  • Smoking in designated areas
Ease Hotel offers 25 air-conditioned accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with premium satellite channels. Bathrooms include a shower, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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  • Air-conditioning
  • Laundry room
  • Room service
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free bus station shuttle

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Visual alarms in hallways

More

  • 5 floors
  • Designated smoking areas

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MYR 30.00
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Ease Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: MYR 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: MYR 30.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, debit cards and cash. On-site parties or group events are strictly prohibited. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Ease Hotel Kota Kinabalu
Ease Hotel
Ease Kota Kinabalu
Ease Hotel Sdn Bhd Kota Kinabalu, Sabah
Ease Hotel Hotel
Ease Hotel Kota Kinabalu
Ease Hotel Hotel Kota Kinabalu

Frequently asked questions

Are there any beaches close to Ease Hotel?

The closest beach to Ease Hotel is Tanjung Aru Beach (4.8 km).

Is there a free airport shuttle available at Ease Hotel?

No, Ease Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Ease Hotel?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Ease Hotel?

No, pets and service animals are not allowed.

Ease Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 11 out of 69 reviews
Rating 8 - Good. 22 out of 69 reviews
Rating 6 - Okay. 22 out of 69 reviews
Rating 4 - Poor. 9 out of 69 reviews
Rating 2 - Terrible. 5 out of 69 reviews

7.0/10

Cleanliness

7.2/10

Staff & service

10/10

Amenities

6.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall is good, nothing to complain
Stayed 1 night in Sep 2022
Verified review

4/10 Poor

Disliked: Staff & service, property conditions & facilities, room comfort

Bagno da rivedere

Posizione buona, ma struttura un po’ fatiscente, bagno con doccia praticamente sopra al Wc, bagno non dei migliori (anzi). Sicuramente con poco più in questa zona, si può scegliere di meglio. Le pulizie vengono fatte solo sé richieste e pagate a parte.
Stayed 2 nights in Aug 2025
Verified review

6/10 Okay

Disliked: Cleanliness, room comfort

部屋のメンテナンスの管理を厳しくして欲しい。

2泊したが当日シャワーから水漏れがあり電話して直してもらった。翌日清掃は綺麗で良かったが歯ブラシセットが無く電話したがデリバリー無し。 前日のを使用した。
Stayed 2 nights in Feb 2019
Verified review

4/10 Poor

Disliked: Room comfort

위치는 좋지만 며칠 묵기엔 별로

비행기 기다리며 반일만 묵었어요. 위치는 좋지만 그만큼 시끄러워요. 창 있는 방이었지만 실내가 눅눅하고 냄새가 났습니다. 침대시트 오염 시 벌금을 내는데 들어가자마자 오염된 시트가 있어서 촬영해서 바로 말했어요. 안그럼 오해를 살 것 같아 들어가자마자 꼼꼼히 확인했어요. 잠깐 머무는 거라도 차있는 방으로 하시길
Stayed 1 night in Sep 2018
Verified review

2/10 Terrible

Bathroom flooded. Very digusting.
Stayed 1 night in Aug 2018
Verified review

6/10 Okay

Disliked: Property conditions & facilities, room comfort

키나발루 비행기 편이 시간이 애매해서 어쩔수없이 그냥 출국 전에 머무는곳?..

마지막날 공항에 가기전에 저녁 9시 정도 까지 머물러서 쉬다 갔어요~ 구냥 싼맛에 잠깐 쉬기에 좋아요 애초에 그런용도로 만들어진곳 같구요
Stayed 1 night in Jun 2018
Verified review

8/10 Good

Liked: Staff & service, room comfort
Hotel has a musky wet stench and wifi is bad.
Verified review

6/10 Okay

Liked: Room comfort
Disliked: Property conditions & facilities
Hot water did not work. The wifi did not work. It was a good hotel to rest for a day but not to stay for long.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location is excellent.

All the staff members in the hotel are really very helpful and supporting. We enjoyed our 33-day stay very much. Would like to say plenty "Terima kasih" once again to them. Located in the center of the city. Very convenient to find various eating places, shops, and other enjoyable places. Thank you for the free drive to the airport.
Stayed 28 nights in Jan 2018
Verified review

8/10 Good

Liked: Staff & service
Disliked: Property conditions & facilities

Weird but ok

Bit of a weird one but absolutely fine at the same time. Definitely good location. 1. Didn’t realise no view meant no window 2. They take a 50RM deposit - only for the case you bleed in the bed (wonder what happened there isn’t he past) 3. Was given a free ride to the bus station which was nice.
Stayed 2 nights in Jan 2018
Verified review

8/10 Good

Liked: Staff & service

親切なスタッフ

スタッフはとても親切でよかったです。タクシーも安くすぐに手配してくれました。 ただ残念だったのが、シャワーが１日目は水で、２日目は、生ぬるいがんじでした。私がうっかりしていて窓のない部屋を予約してしまいかなり閉塞感がありました。予約時には窓の有無を確認してください。 ロケーションは、どの場所にいくのにも最高でした！！
Stayed 2 nights in Dec 2017
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

별로임 후졌음

아주 별로임 화장실 세면대는 막혀있고 온수기는 알수없는 굉음을내고 전체적으로 후짐
Stayed 1 night in Nov 2017
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Get what u pay for

The hotel staff where great but the hotel is tired and musty. Windows don't open only stayed one night not 3 as booked.
Stayed 3 nights in Jul 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

friendly staff

location good.but lift to the rooms very odd
Stayed 2 nights in Jul 2017
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities, room comfort

저렴한 가격으로 하루밤 지내기 좋은 호텔

내가 방문했을때 운이 없게도 엘레베이터가 작동하지 않아서 짐 옮길때 고생했음. 로비와 객실이 한 건물에 있지만 출입구가 달라서 보안에 취약함. 싸게 묵을만한 3성급 호텔.
Stayed 1 night in May 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities

ㅎㅎ

장소가 조금 무섭네요 ㅠ.ㅜ... 위험한 적은 없었지만 밤이 되면 주변이 무서워요 ㅎㅎ 다른 호텔로 가기 전에 새벽 체크인 했는데 가격대비 만족했습니다 ^.^ 짐보관 서비스도 잘 이용하였구요!
Stayed 1 night in Jun 2017
Verified review

6/10 Okay

Liked: Cleanliness, staff & service

잠시 머무는 곳으로 좋음

한국으로 돌아가기 전 잠깐 머무는 곳으로 예약했어요. 주변에 필리피노마켓이나 워터프론트 등 가까워서 짐 놓고 구경 하다가 숙소로 돌아와서 샤워하고 잠깐 쉬다가 공항으로 가니 딱이었어요! 와리산스퀘어 내부에 숙소가 있어서 마사지 하실 분들은 편하실 것 같아요.
Stayed 1 night in Jun 2017
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

worst experience ever!!!

My honeymoon was turned into a nightmare. We were only informed about the hotel lift being closed for repair after checking in. We asked if the repair will be completed later that day and the hotel receptionist assured us that the problem will be solved asap. We had to carry our big & heavy luggage up the flight of stairs to the 2nd floor which was very frustrating. We climbed up & down the smelly & hot staircase many times to go out for meals, shopping, massage. When we check out, then we are told that the repair work for the lift might take 2 weeks or more. So if you do not want to spoil your vacation, do check on the status of the lift repair before you book your stay.
Verified review

6/10 Okay

Liked: Staff & service

decent hotel

Decent rooms, not the cleanest corridors but broken lift was disappointing. Check if it's fixed already if you don't want to walk up.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Okay Hotel

Clean, comfortable, close to the waterfront. Wifi was spotty. Overall good hotel.
Verified review

10/10 Excellent

Disliked: Staff & service, property conditions & facilities, room comfort

Extremely bad Wifi and poor service

Not to be recommended
Verified review

6/10 Okay

Meh

Okay hotel. The woman at the front desk was very attentive. Would not return but that is because the city is just boring.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok tapi penambaikan diperlukan

Kali pertama ke sini..perkhidmatan kaunter ok cuma pelik di mana mereka mgenakan caj denda rm30 jika cadar terkena darah,air minuman/makanan,pen etc sedangkn selama ni sy pergi kebanyakan hotel tidak akan kenakan denda sebegini kerana ianya masalah2 spt terkena darah@pen@makanan tu merupakn kejadian yg sukar dijangka jika terkena di cadar tempat tidur. Tidak adil jika mereka mengenakn denda spt itu kepada pelanggan sedangkn pelanggan mbayar prkhidmatan menginap dgn harga rm100++ dn segala kotoran tu tngungjwp hotel utk bersihknnya.Bukannya pelanggan itu mengambil hak milik hotel spy cawan sudu etc. jika itu hotel boleh kenakan denda jika sebarang kehilangan barang dlm bilik hotel. Memang meragukan mngenai denda rm30,adakah mereka tidak menukarkan cadar katil ini setiap kali tukar pelanggan baru yg checkin sehingga perlu mewujudkn denda gni bg mjimatkn kos?jd tanda tanya. Password wifi tu buat la note besar2 letak kat bilik hotel,spy pelanggan xpyh nak tgk passowd kat telefon bilik hotel,tulisan kecil dn hnya nombor d letak sna. keramahan staff pelanggan hotel bagus,bilik selesa aircond sejuk,lif bagus. Namun refill sabun etc pun tidak di sediakn complete sedangkan sy checkin dlm 5pm da,byk masa bole mgemas slps pelanggan lama checkOut pd 12pm dn tpaksa call housekeeping utk check blik,baru mereka isi.harap buat penambahbaikan.
Verified review

6/10 Okay

Disliked: Property conditions & facilities

Good location

They took my deposit and held my luggage then tried to say I didn't have a reservation. The employee who did this was new and misplaced my ticket. We worked it out but was frustrating.
Verified review

6/10 Okay

Liked: Cleanliness, room comfort

Smelly Corridor

Actually we book 2 rooms, however one of the room has a bathroom problem, the piping is no good thus always have a smell. However the other room the bathroom is ok. The corridor really smell, I think the carpet is too old, if not the location and room are ok.