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Casuarina Hotel

3.0 star property

Photo gallery for Casuarina Hotel

A multi-story hotel with balconies, a sign reading "Casuarina Hotel", and a parked car in front.
A modern living room with a sofa, a round coffee table with newspapers, a small orange stool, a white chair, and a desk with a computer.
A hotel entrance with a glass door, a ramp leading up to it, and potted plants on either side.
A bathroom with a white sink, black countertop, and a white toilet.
A multi-story building with balconies, air conditioning units, and potted plants.

Reviews

6.4 out of 10

Popular amenities

  • Free airport shuttle
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Laundry room

Explore the area

View map
Lorong Ikan Lais, Jalan Mat Salleh, Tanjung Aru, Kota Kinabalu, Sabah, 88100
  • Place, Tanjung Aru Perdana Park
    ‪1 min walk‬
  • Place, Imago Shopping Mall
    ‪6 min drive‬
  • Place, Sutera Harbour
    ‪7 min drive‬
  • Airport, Kota Kinabalu (BKI-Kota Kinabalu Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Double Room, 1 Queen Bed

A hotel room with a bed, a wooden wardrobe, and a wall-mounted abstract painting.

Standard Double Room, 1 Queen Bed

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Twin Room, 2 Single Beds

A hotel room with two beds, each with a pillow and a bedside table with a lamp.

Standard Twin Room, 2 Single Beds

  • 22 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Twin Room

Minibar, in-room safe, desk, rollaway beds

Twin Room

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room

Minibar, in-room safe, desk, rollaway beds

Double Room

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Double or Twin Room

  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed
  • Free Wi-Fi

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About the area

Kota Kinabalu

At Casuarina Hotel you'll be within a 5-minute walk of Tanjung Aru Perdana Park and 2.9 km (1.8 mi) from Sabah State Mosque. Highlights at this hotel include a restaurant, free self-parking and a free airport shuttle. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and a garden. Other amenities include a coffee shop/cafe, dry cleaning/laundry services and tour/ticket assistance. There's also the convenience of an area shuttle. .With a stay at this 3-property class Tanjung Aru hotel, you'll be 3.2 km (2 mi) from Queen Elizabeth Hospital and 3.3 km (2 mi) from Downbelow Adventure Centre.

What's nearby

  • Tanjung Aru Perdana Park - 1 min walk - 0.1 km
  • Imago Shopping Mall - 6 min drive - 4.6 km
  • Sutera Harbour - 7 min drive - 4.5 km
  • Gaya Street Sunday Market - 7 min drive - 6.4 km
  • Kota Kinabalu Central Market - 7 min drive - 6.3 km

Getting around

  • Tanjung Aru Station - 5 min drive
  • Kota Kinabalu (BKI-Kota Kinabalu Intl.) - 13 min drive

Restaurants

  • ‪DAI JANG GUM 大長今 - ‬10 min walk
  • Kinabalu Club Lounge
  • ‪Dian Dian - ‬16 min walk
  • ‪Restoran Pak Mus - ‬12 min walk
  • ‪Kedai Kopi Hin Loi - ‬14 min walk

About this property

Casuarina Hotel

Along with a restaurant, there's a coffee shop/cafe on site. Public spaces have free WiFi. A roundtrip airport shuttle is free during limited hours. Casuarina Hotel also features tour/ticket assistance, a garden, and a fireplace in the lobby. Self parking is free.

This 3-star Kota Kinabalu hotel is smoke free.

  • 44 guestrooms or units
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Garden
  • Fireplace in lobby
  • Lift
  • No smoking on site
  • Coffee shop
  • Dining venue
Casuarina Hotel offers 44 air-conditioned accommodations with minibars and a safe. Rooms open to balconies or patios. Flat-screen televisions come with satellite channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

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  • Laundry room
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 8:00 AM to 7:00 PM
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • Lift

More

  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 9 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Casuarina Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 30 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: MYR 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa and Mastercard. Cash is not accepted.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Casuarina Hotel Kota Kinabalu
Casuarina Hotel
Casuarina Kota Kinabalu
Casuarina Hotel Hotel
Casuarina Hotel Kota Kinabalu
Casuarina Hotel Hotel Kota Kinabalu

Frequently asked questions

What is the cancellation policy at Casuarina Hotel?

Casuarina Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Casuarina Hotel?

Yep, Casuarina Hotel has a free self car park.

Are there any beaches close to Casuarina Hotel?

The closest beach to Casuarina Hotel is Pantai Pulau Mamutik (4.2 km).

Is there a free airport shuttle available at Casuarina Hotel?

Yep, there's a free airport shuttle that runs from 8:00 AM - 7:00 PM.

Is there a bar or restaurant at Casuarina Hotel?

Yep, you can grab a meal at Casuarina Hotel's onsite restaurant.

What time are check-in & check-out at Casuarina Hotel?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Casuarina Hotel?

No, pets and service animals are not allowed.

Casuarina Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 7 out of 75 reviews
Rating 8 - Good. 20 out of 75 reviews
Rating 6 - Okay. 31 out of 75 reviews
Rating 4 - Poor. 11 out of 75 reviews
Rating 2 - Terrible. 6 out of 75 reviews

5.8/10

Cleanliness

6.6/10

Staff & service

5.8/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Janice

Liked: Cleanliness, staff & service, property conditions & facilities

Free shuttle to airport

Newish hotel with restaurant but not much nearby apart from the beach. The restaurant offered little choice for dinner but breakfast was eggs, baked beans and toast. The shower was good but there could have been more storage space in the bathroom. There was a balcony but it was of little use. The mattress on the bed squeaked every time someone moved. The good thing was the free shuttle to the airport in the morning which was the main reason I booked the hotel.
Stayed 1 night in Aug 2019
Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Fair hotel

Not a brandnew hotel. Seriously this hotel needs a MAJOR renovation to sustain. Room is big with fair cleanliness and facility. Breakfast was provided eventhough it was not a buffet.
Stayed 3 nights in Apr 2019
Verified review

4/10 Poor

PIK CHI GIGI

Disliked: Cleanliness, staff & service
整體可以但企缸去不了水還反浸,接受不了
Stayed 1 night in Apr 2019
Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel is not muslim friendly since there is no water hose in the toilet.
Stayed 1 night in Mar 2019
Verified review

4/10 Poor

Cclee

Disliked: Property conditions & facilities
1. Toilet plusher doesn’t work properly ( have to do some maintenance ) 2. Door to the room corridor is unsafe, there is no locker@ broken ( have to check and do maintenance on the spots for safety ). 3. No shower for cleaning @ wash after toilet ( should be provided).
Stayed 2 nights in Mar 2019
Verified review

8/10 Good

R

Liked: Cleanliness
Not very modern but Ok facility in walking distance to the beach. Average friendly staff but very good room cleaning.
Stayed 7 nights in Dec 2018
Verified review

8/10 Good

Shailender

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Review of Casaurina Hotel, Kota Kinabalu

Stayed 2 nights on different dates as part of my holiday. Found this hotel to be clean, comfortable for a 3Star. The rooms are clean, spacious and comfortable. It has a small balcony too. The staff are friendly. Location wise, it’s close to the airport and also a beach which is less than 5 mins walking distance from the hotel. They even have complimentary shuttle service to the airport. Overall, I liked staying here and will degenerate chhose this lace on my next visit
Stayed 1 night in Dec 2018
Verified review

8/10 Good

chong

Liked: Staff & service

Location

Hotel lama. Tepi pantai tapi pantai dah tutup. Dekat airport. Free transport airport ke hotel.
Stayed 1 night in Sep 2018
Verified review

8/10 Good

Verified traveller

Liked: Staff & service
Older hotel, good for the price, but could use a bit of renovation
Stayed 1 night in Sep 2018
Verified review

2/10 Terrible

hayoung

Disliked: Cleanliness, staff & service, property conditions & facilities

최악이네요ㅠ

개인적인 의견으로는 안가셨으면 좋겠습니다ㅠㅠ
Stayed 2 nights in Aug 2018
Verified review

6/10 Okay

Verified traveller

Not too bad

Nice, can see perdana park water show in night. Only breakfast menu is same for 2 days i stay there
Stayed 2 nights in May 2018
Verified review

6/10 Okay

Young-Chae

위치적절

공항에서 택시타고 10분 내의 거리였고 탄중아루 선셋바에서도 택시로 5분정도의 거리였다. 위치에서 맘에 들었고 방은 숙박만 하기엔 아주 적합, 시티에선 조금 거리가 있다
Stayed 1 night in Oct 2017
Verified review

6/10 Okay

kang

Liked: Property conditions & facilities
Disliked: Cleanliness, room comfort

good to sleep late

we arrived there very late. so slept only. and there was pick up service.
Stayed 1 night in Apr 2017
Verified review

4/10 Poor

Ju

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
곰팡이 냄새나는 에어컨, 고장난 객실 잠금장치, 2개 이상 동작하지 않는 객실등, 많이 녹슬어있는 화장실, 눅눅한 침구세트. 단지 탄중아루 해변과 가깝다는 것이 이득.
Stayed 2 nights in Aug 2017
Verified review

6/10 Okay

Verified traveller

Pemandangan yang menarik.

Pekerja yang peramah dan kami dilayan dengan baik sepanjang penginapan di Hotel Casuarina.
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Amazing. Very near to my destination.
Verified review

4/10 Poor

Roy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointing Hotel

The hotel room condition is poor. A renovation is strictly needed. It is definitely my last stay in this hotel.
Verified review

8/10 Good

juhee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

위치가 좋고, 나름 깨끗하고, 조식이 좋았던 호텔

공항 근처 1박이였는데, 위치상 약간 소음이 있던것 빼곤 아늑하고 좋았어요 직원분들도 친절해서 1박 묵는데 불편함이 없었어요 ^^
Verified review

6/10 Okay

Verified traveller

공항이랑 가깝다는 장점말고는 없습니다. 마음 비우시고 잠만자시는거 추천합니다.
Verified review

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
方便，周到
Verified review

4/10 Poor

timetraveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

空港とビーチに近い便利なホテル

ビーチに近く、二つの公園とゴルフ場に隣接しています。朝の公園の散歩ができ、南シナ海に沈む夕日の眺望を楽しめます。２００メートル先に屋台村があり、５００メートル先にセブンイレブンがあります。部屋は快適です。朝食は、ブリティッシュ・ブレックファーストで、野菜や果物はありません。フロントは、観光パンフレットもなく、ツアーのアテンドもありません。
Verified review

2/10 Terrible

joey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

the wrost in Kota kinabalu

When we got into room 106, there was a pair of shoes on the floor and a full bag of garbage. The towels were dirty with brown stains. I brought down the garbage and asked for a room change. So our new room 111, there was no garbage towels were still dirty. Overall, the place is Moldy and dirty, extremely different from the pictures online (that is probably when it first built). It suppose to be a two night stay, but we can't stay for another uncomfortabl night so I asked for refund for the second night.
Verified review

8/10 Good

abhl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice environmemt

nice
Verified review

10/10 Excellent

Mu yien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean n comfortable hotel

Great hotel, friendly staffs
Verified review

6/10 Okay

Sheng Yuan

Liked: Room comfort
Disliked: Cleanliness
地點離觀賞夕陽沙灘很近，酒店有包含凌晨機場接送很棒! 但是房間馬桶不太給力，沖不太乾淨。 睡覺容易被蚊蟲咬 但下次有凌晨的班機還是會考慮住這