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Palm Coco Mantra

3.5 star property

Photo gallery for Palm Coco Mantra

A pool area with lounge chairs and umbrellas, surrounded by palm trees and a view of the ocean.
A hotel room with a large bed, a small table, colorful cushions, a painting of palm trees, and a door leading to a balcony.
A covered outdoor area with a white roof, surrounded by lush greenery and palm trees.
An outdoor dining area with tables and chairs, overlooking a pool and a view of the ocean.
A buffet with various food options including beans, fried rice, and fried items.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • On private beach
  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View map
143/11 Moo 4, Maret, Lamai Beach, Koh Samui, Surat Thani, 84310
  • Place, Lamai Beach
    ‪14 min walk‬
  • Place, Crystal Bay
    ‪2 min drive‬
  • Place, Silver Beach
    ‪2 min drive‬
  • Airport, Samui Intl. Airport (USM)
    ‪16 min drive‬

Room options

View all photos for Standard Double Room

A hotel room with a bed, a desk, a chair, a television, and an air conditioning unit.

Standard Double Room

  • Mountain view
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Room

A hotel room with a bed, a TV, a balcony with a chair, and an air conditioning unit.

Superior Room

  • Sea view
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Room

A hotel room with a bed, a desk, a chair, a small table, a TV, and a balcony with a view of the ocean.

Deluxe Room

  • Sea view
  • 40 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Villa, 1 Double Bed

A hotel room with a bed, a desk, a chair, a couch, and a painting on the wall.

Villa, 1 Double Bed

  • 40 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

About the area

Koh Samui

At Palm Coco Mantra you'll be within a 20-minute stroll of popular places like Lamai Beach and Silver Beach. Highlights at this beachfront resort include a full-service spa, a private beach and a restaurant. .A day of pampering can include Thai massages and aromatherapy. Coco Bar & Restaurant is open for breakfast, lunch and dinner. The resort's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the outdoor swimming pool and pool loungers as well as access to kayaking and bike hire. Other amenities include free Wi-Fi in public areas, a free manager's reception and a snack bar/deli. Continental breakfast is available daily between 7:00 AM and 10:00 AM. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 15-minute drive of this 3.5-property class Koh Samui resort include Fisherman's Village and Chaweng Beach.
View more Resorts in Koh SamuiOpens in a new window

What's nearby

  • Lamai Beach - 14 min walk - 1.2 km
  • Crystal Bay - 2 min drive - 1.2 km
  • Silver Beach - 2 min drive - 1.2 km
  • Lamai Night Market - 4 min drive - 2.7 km
  • Chaweng Beach - 12 min drive - 8.5 km

Getting around

  • Samui Intl. Airport (USM) - 27 min drive

Restaurants

  • ‪Let’s Toast - ‬14 min walk
  • ‪Shade - ‬9 min walk
  • ‪Kawin's Kitchen - ‬7 min walk
  • ‪Chalay Rock Bar - ‬7 min walk
  • ‪Tip's Taco - ‬8 min walk

About this property

Palm Coco Mantra

Step outside to unwind on the white sand beach. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Palm Coco Mantra, pamper yourself with a treatment at the full-service spa and enjoy amenities such as an outdoor pool.

A free manager's reception is offered daily. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This beach resort also offers a garden and a terrace. Free self parking is available.

This 3.5-star Koh Samui resort is smoke free.

  • 1 building
  • 25 guestrooms or units
  • 3 levels
  • Built in 2012
  • Manager's reception (free)
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Computer for guest use
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Palm Coco Mantra offers 25 air-conditioned accommodations with minibars and a safe. Select Comfort beds feature premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include slippers, bidets, complimentary toiletries and hairdryers.

This Koh Samui resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

The on-site spa has couples treatment room(s). Services include Thai massages and massages. A variety of treatment therapies are provided, including aromatherapy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: THB 300 for adults and THB 300 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Coco Bar & Restaurant

Things to do

  • Bicycle rentals
  • Full-service spa
  • Kayaking
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In the mountains
  • On a private beach
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Couples treatment rooms
  • Thai massages

Accessibility

  • No lift

More

  • 1 building
  • 3 floors
  • Built in 2012
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Palm Coco Mantra

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately THB 300 for adults and from THB 300 for children
  • Airport shuttle fee: THB 600 per room (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Coco Palm Mantra
Palm Coco Mantra
Palm Coco Mantra Hotel
Palm Coco Mantra Hotel Koh Samui
Palm Coco Mantra Koh Samui
Palm Coco Mantra Resort Koh Samui
Palm Coco Mantra Resort
Palm Coco Mantra Resort
Palm Coco Mantra Koh Samui
Palm Coco Mantra Resort Koh Samui

Frequently asked questions

What is the cancellation policy at Palm Coco Mantra?

Palm Coco Mantra offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Palm Coco Mantra?

Yep, Palm Coco Mantra has a free self car park.

Are there any beaches close to Palm Coco Mantra?

Yep, Palm Coco Mantra is a short 12-minute walk from Lamai Beach. Fun beach activities include snorkelling, kayaking and fishing.

Is there a spa on site at Palm Coco Mantra?

Yep, there is an onsite spa at Palm Coco Mantra. You'll enjoy services like Thai massages.

Does Palm Coco Mantra have a pool?

Palm Coco Mantra has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What luxury perks are available at Palm Coco Mantra?

Palm Coco Mantra features a private beach, a full-service spa and an outdoor pool. All guestrooms come with Select Comfort beds, premium bedding and room service.

What makes Palm Coco Mantra a romantic place to stay?

Couples spa treatments and beachfront dining, as well as comfy beds in the guestrooms, all help set the scene for a romantic weekend at Palm Coco Mantra.

Does Palm Coco Mantra serve breakfast?

Yeah, continental breakfast is on offer daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Palm Coco Mantra?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Palm Coco Mantra?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Palm Coco Mantra?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Palm Coco Mantra?

No, pets and service animals are not allowed.

Palm Coco Mantra Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 25 out of 51 reviews
Rating 8 - Good. 22 out of 51 reviews
Rating 6 - Okay. 3 out of 51 reviews
Rating 4 - Poor. 0 out of 51 reviews
Rating 2 - Terrible. 1 out of 51 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

10/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant und Bar schließen bereits um 8pm. Schade.
Stayed 5 nights in Jun 2019
Verified

8/10 Good

Jazz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely, quiet hotel

Friendly staff. Beautiful view. Food at the hotel was nice and some other restaurants within walking distance. Some much needed tranquility. Only down side this time (I've stayed before) was some guests hogging sun beds and not using them.
Stayed 3 nights in Mar 2018
Verified

10/10 Excellent

Viktoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in Samui

Absolutely best hotel in Samui. Super good service and overall experience
Stayed 11 nights in Feb 2018
Verified

8/10 Good

Carina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super Hotel mit eigenem Strand

Das Personal in diesem Hotel ist sehr freundlich und sehr auf das Wohl der Gäste bedacht. Wir hatten ein ziemliches Glück, dass wir ein Zimmer mit Meerblick bekommen haben. Das Zimmer war sehr schön nur im Bad hätte ich mir was anderes für die Dusche anstatt einen Duschvorhang gewünscht. Aber alles im allen ist es ein nettes kleines Hotel das sich durch die familiäre Atmosphäre gegenüber den anderen Resorts auszeichnet.
Stayed 11 nights in Dec 2017
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Geheimtip direkt am meer vernab von party leutrn

Einfach nur klasse Es war alles Perfeckt Klein und fein Eher für Famillien und leute dir ruhe suchen Super personal freundlich, hilfsbereit, fair. Wärmsten zu empfelen
Stayed 6 nights in Oct 2017
Verified

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Uitstekend kleinschalig en rustig gelegen hotel

Geweldig hotel. Op een landtong tussen Lamei en Chaweng, dus buiten de toeristische drukte. Maar met een motorbike (bij het hotel te huren) of taxi ben je zo in de centra. Lamei is ook gemakkelijk wandelend over strand te bereiken. Ik verbleef in een bungalowkamer, vlakbij het heerlijke zwembad, direct aan het strand. Uitstekend! Ruim, goede bedden, prima badkamer, schoon. Goed ontbijt in het restaurant bij zee. Zeer vriendelijk en behulpzaam personeel. Beslist een aanrader.
Stayed 4 nights in Aug 2017
Verified

10/10 Excellent

Sibylle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sehr angenehmer Aufenthalt

Wir waren für 2 Nächte dort und haben uns sehr wohlgefühlt Haben ein Upgrade auf ein Deluxe Zimmer bekommen das allen Wünschen entsprach. Lediglich die orangenfarbigen Plastikstühle im Lokal passen nicht zu dem sonst sehr geschmackvollem und sauberen Ambiente Alle Mitarbeiter waren besonders nett und zuvorkommend Das Hotel ist etwas außerhalb gelegen und Baden im Meer ist wegen der Steine nur bedingt möglich Dafür kann man wunderbar am Strand spazieren gehen.
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Sauberkeit des Zimmers nach Reinigung könnte besser sein. Servicekräfte sehr freundlich und nett. Ein Hightlight Mister E. Muß man einfach kennengelernt haben. Auch die Chefköchin (weiße Kopfhaube ) ist sehr gut. Essen hat immer geschmeckt.
Verified

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sehr schönes Hotel mit toller Strandnähe!

Wir haben uns nach unserem Aufenthalt in Phuket nach Koh Samui begeben und uns das Palm Coco Mantra ausgesucht. Als wir angekommen sind wurden wir sofort von dem sehr netten Service empfangen und unser Zimmer gezeigt. Dieses Zimmer war von der Ausstattung her optimal für meine Freundin und mich, mit einem bequemen Bett, kleinem aber feinem Bad und einem großen TV an der Wand, wo wir auch öfters mal im Bett entspannt einen Film schauen konnten (was aber eher selten war). Sauberkeit allgemein immer sehr gut! Mit einem zusätzlichen Kaffee und zwei Wassern im Kühlschrank pro Tag (natürlich kostenlos) kann man perfekt in den Tag starten. Die Strandbar, an der es auch immer ein schönes Frühstücksbuffet gab liegt wirklich direkt am Strand und bietet einen tollen Blick aufs Meer. Bei angenehmer Stimmung kann man hier früh, mittags und abends sitzen. Nebendran direkt das Pool mit genügend Sonnenliegen - optimal! Gepflegte Anlage um das komplette Hotel. Als wir eigentlich nach 4 Tagen auschecken wollten um weiter zu reisen gefiel es uns wirklich so gut, dass wir noch zwei weitere Tage verlängert haben. An der Information beim Eingang des Hotels wurde uns bei Fragen immer sehr schnell weitergeholfen und stets sehr freundlich begrüßt. Alles in Allem würden wir auf jeden Fall das Hotel Palm Coco Mantra empfehlen! Hatten hier eine sehr angenehme und schöne Zeit.
Verified

10/10 Excellent

chen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

海景不错

周围晚上没什么可以逛的 适合发呆 从酒店到大路需要走一段，海景不错
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideální místo pro rodinnou dovolenou.

8 denní pobyt s rodinou. Pro malé děti ideální, bazén i mělké moře, písečná pláž. Výborné snídaně s dostatečnou variabilitou, restaurace v provozu i přes oběd a na večeře a chuťově zajímavější než ostatní místa, co jsme zkusili. Masáže 100 metrů od hotelu přímo u pláže. Klid a soukromí bez turistického ruchu. Ideální pro páry a rodiny, co preferují klidné prostředí.
Verified

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
pěkný malý rodinný hotel v klidné části Lamai, velmi příjemný personál, ochotný vyřešit jakékoliv přání
Verified

10/10 Excellent

saji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place for a quiet break

Stayed here for 5 nights. Friendly and helpful staff. They were very quick at fixing an issue with the AC on day 2. Good selection for breakfast - cereal, fruit, yoghurt, eggs and some Thai food every morning. Their cocktails and coconut milkshake are excellent! Great pool, very relaxing atmosphere. Bed was very comfortable. Beach a bit shallow, but not far from good beaches.
Verified

10/10 Excellent

shogo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

静かなオーシャンビュー

ラマイビーチから少し離れてますが、レンタルバイクを借りれば、静かで本当にいいところです。 スタッフも皆フレンドリーで親切にしてくれます。 ホテルから空港までは500Bで送迎してくれました。ドライバーのArも面白くていい人！
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice view and friendly staff

it was really nice and great staff. Also breakfast was good and room was clean. I stayed 5days. If you rent car or bike, you can be enjoy your vacation here.
Verified

8/10 Good

Christa

Liked: Cleanliness, staff & service, room comfort

Schöne Anlage auf der Ostseite der Insel

Das Hotelpersonal war außergewöhnlich freundlich, man fühlte sich wie zu einer Familie zugehörig. Zimmer im Haupthaus sauber, groß, jedoch schon etwas in die Jahre gekommen. Toller Balkon mit unbeschreiblichem Blick aufs Meer vom Bett aus. Frühstück war in Ordnung. Extrem Ebbe mit knöcheltiefem Wasser, Schwimmen unmöglich. Lamai war zu Fuß kaum zu erreichen, Mopedverleih vor Ort unkompliziert.
Verified

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

ビーチに面したこじんまりとしてかわいいホテル

部屋からホテルの庭越しに見るシービューがいい。 ビーチをすぐ前にしたプールサイドからの眺めがよく、静かで木々に囲まれリラックスできる。 ラマイの市街地から少し離れているので騒々しさがなくゆったりできる。 バイクがあればラマイやチャウエンへも近い。 シャワーは快適に使えた。 　 プールサイドにレストランがあるが、時々回る換気扇らしき音が周りが静かだけに多少気になった。 部屋では裸足で過ごしたが、床は掃除はできているけど傷んでというか汚れたような感じがちょっと残念でした。 細かいけどバルコニーにあるチェアーの布地が傷んでいた。
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sweet little place

We stayed at one of the villas. our stay was very nice and the staff was very sweet . And the price was fairly affordable our only problem was the shower which was poor no water current and barely hot water .
Verified

8/10 Good

Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Adembenemend uitzicht.

We kwamen aan boj zonsondergang en onze koffers werden meteen door enkele dames overgenomen .Snelle incheck en dan de trappen af naar 1 van de 4 bungalows aan het zwembad .Kamer met extra breed bed ,airco en een badkamer met douche en.bad.Ruime kledingkast en tv met dvd speler.Binnenkort foto,s op FB.
Verified

8/10 Good

Helene Lauglo

Liked: Cleanliness, staff & service

Greit hotell ved stranden

Vi bodde tre netter på Palm Coco Mantra i juli 2015. Hotellet har en grei standard og fine fellesområder rett ved stranden. Rommene er rene med ok standard. Vårt rom hadde dårlig vanntrykk i dusjen, men ellers bra. Hotellet ligger pent til på stranden, men er noe avsidesliggende og en må derfor belage seg på å benytte taxi for å komme til byene nord og sør. Enkel frokost med begrenset utvalg.
Verified

10/10 Excellent

julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super hotel

Hotel super bien situé et service agréable villa génial tout pour passer un agréable séjour ,scooter dispo et transfert
Verified

10/10 Excellent

julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magnifique

Tout est super,personnel à vos petits soins,excellent hôtel très bien situé. Petit déjeuner très bon . Vraiment vous pouvez y aller les yeux fermer .
Verified

8/10 Good

Hellsy

Liked: Cleanliness, staff & service

Freindliest staff in Thailand

We booked this place for a week away to celebrate our first wedding anniversary, i'm reluctant to say anything negative, the staff were just so welcoming and friendly and went out of there way to make our stay a pleasant one. The hotel rooms were spotless and free of the mildew odour so common in many thai hotels so a big thumbs up for that, the furnishing was pleasant, bed lined clean and the in quriky murals in room were a nice addition, the curtains were pretty close to black out so no waking up to blinding morning sun, the one down side was a fairly average shower head (but i'm pretty certain had I asked they would have changed it for me). The location is a bit out of the way a good 2-3km from Lamai itself and transport is getting expensive in Samui if your not likely to hire a moped. The beach is not a great swimming beach as its in the elbow at the end of the bay and tide goes out for much of the day leaving an unwelcoming mud flat, however the pool is nice and always clean and inviting.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very relaxing place to stay, close to everything

We found this hotel a very nice & relaxing place to stay,
Verified

8/10 Good

Mireille

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

situé dans une partie calme de Lamai Beach

très jolie vue de l'hôtel et plage calme. Le seul petit point négatif: la faible hauteur d'eau certains jours mais compensée par de nombreux autres points positifs . Après avoir fait le tour de l'île, nous avons trouvé notre choix excellent. A trois quarts d'heure du centre de Lamai par la plage en flânant, c'est un endroit idéal quand on connaît l'effervescence de l'ile dans certains points ! Les services offerts : location de véhicule, navette, laverie ...