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The Burton Hotel and Cloud Nine

3.0 star property
Hotel in Kington with full-service spa and free breakfast

Photo gallery for The Burton Hotel and Cloud Nine

Indoor pool
Breakfast, lunch, dinner served; local and international cuisine
Interior
Garden
Deluxe Double Room

Reviews

9.2 out of 10
Wonderful

Popular amenities

The current price is AU$253
includes taxes & fees
11 Nov - 12 Nov

Explore the area

View map
1 Mill Street, Kington, England, HR5 3BQ
  • Place, Hergest Croft Gardens
    ‪14 min walk‬
  • Place, Small Breeds Farm Park and Owl Centre
    ‪4 min drive‬
  • Place, Hergest Ridge
    ‪13 min drive‬

Room options

View all photos for Deluxe Double Room

Hypo-allergenic bedding, individually decorated, individually furnished

Deluxe Double Room

9.6 out of 10
Exceptional
(11 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Soundproofed rooms
Individually furnished
Individually decorated
Heating
Free cots/infant beds
Ceiling fan
  • Sleeps 3
  • 1 King Bed

View all photos for Triple Room

Triple Room

Triple Room

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2018
Soundproofed rooms
Individually furnished
Individually decorated
Heating
Free cots/infant beds
Hypo-allergenic bedding available
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Soundproofed rooms
Individually furnished
Individually decorated
Heating
Free cots/infant beds
Ceiling fan
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Hypo-allergenic bedding, individually decorated, individually furnished

Deluxe Twin Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Soundproofed rooms
Individually furnished
Individually decorated
Heating
Free cots/infant beds
Ceiling fan
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

8.0 out of 10
Very good
(3 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Shower/bath combination
Soundproofed rooms
Individually furnished
Individually decorated
Heating
Free cots/infant beds
Hypo-allergenic bedding available
  • Sleeps 2
  • 2 Twin Beds

About the area

Kington

At The Burton Hotel and Cloud Nine you'll be within a 15-minute walk of Hergest Croft Gardens and 2.3 km (1.4 mi) from Small Breeds Farm Park and Owl Centre. Highlights at this hotel include a full-service spa, a restaurant and an indoor swimming pool. .A relaxing visit to Cloud 9 Spa can include hot stone massages, Swedish massages and mani/pedis along with access to the sauna and steam room. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym, Hot tub and sauna as well as access to mini golf. Business travelers can take advantage of meeting rooms and conference space. Other amenities include free Wi-Fi in public areas and laundry facilities. Free English breakfast is available daily between 7:30 AM and 9:30 AM. There's also the convenience of free self parking. .With a stay at this 3-property class Kington hotel, you'll be 29.8 km (18.5 mi) from Brecon Beacons National Park.

What's nearby

  • Hergest Croft Gardens - 14 min walk - 1.2 km
  • Small Breeds Farm Park and Owl Centre - 4 min drive - 2.4 km
  • Westonbury Mill Water Gardens - 10 min drive - 10.3 km
  • Hergest Ridge - 13 min drive - 6.1 km
  • Herefordshire Raceway - 16 min drive - 17.2 km

Getting around

  • Leominster Station - 20 min drive

Restaurants

  • ‪Boat Inn - ‬13 min drive
  • ‪The Harp - ‬7 min drive
  • ‪The Burton Hotel - ‬1 min walk
  • ‪Border Bean - ‬1 min walk
  • ‪Wine Vaults - ‬1 min walk

About this property

The Burton Hotel and Cloud Nine

Hotel in Kington with full-service spa and free breakfast
The Burton Hotel and Cloud Nine offers its guests a full-service spa, an indoor pool, and Access to hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A fitness centre, a sauna, and spa services are also featured at the business-friendly The Burton Hotel and Cloud Nine. Self parking is free.

This 3-star Kington hotel is smoke free.

  • 25 guestrooms or units
  • Conference rooms
  • English breakfast (free)
  • Conference space
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Burton Hotel and Cloud Nine offers 25 accommodations with a hairdryer and free toiletries. Each accommodation is individually furnished and decorated. Flat-screen televisions are featured in guestrooms.

This Kington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Cloud 9 Spa has 2 treatment rooms. Services include hot stone massages, sports massages, Swedish massages and manicures and pedicures. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

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4.8 out of 5, Exceptional, 74 reviews
The price is AU$223
includes taxes & fees
23 Nov - 24 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free English breakfast available daily 7:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Mini golf
  • Sauna
  • Steam room

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden

Full-service spa

  • 2 treatment rooms
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Limited room service

More

  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 30.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. 

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Burton Hotel Cloud Nine Kington
Burton Hotel Cloud Nine
Burton Cloud Nine Kington
Burton Cloud Nine
The Burton Hotel Cloud Nine
The Burton Cloud Nine Kington
The Burton Hotel and Cloud Nine Hotel
The Burton Hotel and Cloud Nine Kington
The Burton Hotel and Cloud Nine Hotel Kington

Frequently asked questions

What is the cancellation policy at The Burton Hotel and Cloud Nine?

The Burton Hotel and Cloud Nine offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Burton Hotel and Cloud Nine?

As of 9 Nov 2025, prices found for a 1-night stay for 2 adults at The Burton Hotel and Cloud Nine on 11 Nov 2025 start from AU$253.38, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Burton Hotel and Cloud Nine?

Yep, The Burton Hotel and Cloud Nine has a free self car park.

Is there a spa on site at The Burton Hotel and Cloud Nine?

Yep, Cloud 9 Spa is available for guests. It has a steam room and a sauna. You'll enjoy services like sports massages.

Does The Burton Hotel and Cloud Nine have a pool?

The Burton Hotel and Cloud Nine has an indoor pool.

Is The Burton Hotel and Cloud Nine family-friendly?

You bet! With amenities such as children's meals and on-site mini golf, as well as free infant beds in the guestrooms, it's no surprise that The Burton Hotel and Cloud Nine is a hit with families.

Does The Burton Hotel and Cloud Nine serve breakfast?

Yeah, free English brekkie is available daily from 7:30 AM to 9:30 AM.

Is there a free airport shuttle available at The Burton Hotel and Cloud Nine?

No, The Burton Hotel and Cloud Nine does not offer an airport shuttle service.

Is there a bar or restaurant at The Burton Hotel and Cloud Nine?

Yep, they've got a lounge bar and an onsite restaurant that serves local and international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at The Burton Hotel and Cloud Nine?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at The Burton Hotel and Cloud Nine?

No, only service animals are allowed.

The Burton Hotel and Cloud Nine Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 177 out of 273 reviews
Rating 8 - Good. 79 out of 273 reviews
Rating 6 - Okay. 14 out of 273 reviews
Rating 4 - Poor. 3 out of 273 reviews
Rating 2 - Terrible. 0 out of 273 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Burton & Cloud Nine

Lovely atmosphere, friendly & helpful staff. Bar meals prices equated with other pubs & very good range of choices. Large room, very comfortable. Good parking. Lovely pool.
Stayed 7 nights in Aug 2025

10/10 Excellent

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Three day trip

We stayed in the modern annex next to the hotel, the facilities were excellent and it was lovely to be able to use the swimming pool in the spa.
Stayed 3 nights in Jul 2025

8/10 Good

MArk

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Dominic

Liked: Cleanliness, staff & service, room comfort

Everything is good, staff were great.

The hotel highlights are the staff. All young but all so incredibly professional and helpful. The room we had was in a newer block and the room was good. It had a Separate patio area. Bed was comfortable. The shower floor did become very slippy when wet and a lot of water does escape from the shower onto the bathroom floor. We tried the restaurant and the food was good and reasonably priced. Breakfast is also included and again was good. We also used the leisure facilities and had a good swim in the pool. The bar was large and very reasonably priced. The town of Kington is a bit tired. Quite a lot of empty units but if your looking for a reasonably priced room and the location works for you I would say give this hotel and the incredible staff a go.
Stayed 1 night in Jul 2025

10/10 Excellent

George

Stayed 1 night in Jul 2025

8/10 Good

Brett

Liked: Cleanliness, staff & service, room comfort

Poor check in check out but nice stay

We arrived for check in and it was a disappointment . We waited for 5 mins at the front desk when a local customer said no one’s been at the desk for ages you may want to ask the bar staff . So I went to the bar and the bar staff looked at me like I had 3 heads and said I don’t deal with that . So I asked who does and where are they . Again he just looked like I had 3 heads . So eventually after 20 minutes I googled the number for the hotel and phoned when the person who was on the front desk came out of the cellar . She couldn’t find our booking and had to check for it . She then showed us to our room which was very nice ( although the bath plug wouldn’t pull out to drain the water ) the food was very nice in the restaurant that night and at breakfast the next morning . The leisure facilities was also very nice with a pool and jacuzzi to relax in . It was very warm in the room but as it was one of the hottest days of the year that was the same everywhere . Upon check out we had another slight issue , a different front desk staff wanted to charge us for the room which we had pre paid . This was quickly resolved showing them the email receipt but again just let the whole check in check out part of it down massively.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

my stay at the Burton Hotel

Fab hotel very clean our room was really nice and quite. Highly recommend the pool and sauna. Friendly staff who went above and beyond to help.
Stayed 1 night in May 2025

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden gem

Very friendly,helpful staff who went out of their way to make us welcome and comfortable. Lovely clean room, modern facilities. Pool was lovely. Pleasant town with history, plenty of walks in the area. Would thoroughly recommend this hotel.
Stayed 1 night in May 2025

8/10 Good

Paula

Liked: Cleanliness, staff & service, room comfort
Staff very friendly and welcoming
Stayed 2 nights in Apr 2025

8/10 Good

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Catherine

Stayed 2 nights in Mar 2025

10/10 Excellent

Linda

Travelled with partner
Liked: Staff & service, property conditions & facilities
The staff went out of their way to be helpful - very impressive.
Stayed 1 night in Feb 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

6/10 Okay

Dominic

Liked: Cleanliness, staff & service, room comfort

Quiet weekend break.

Quite location ideal to explore the area including hay on wye. Room was nice and clean. Onky issue is access to the spa is through the returant which is odd in a dressing gown.
Stayed 2 nights in Feb 2025

8/10 Good

Tariq

Stayed 1 night in Feb 2025

10/10 Excellent

Anthony

Stayed 1 night in Jan 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

6/10 Okay

John

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff were the best part!!
Stayed 1 night in Dec 2024

10/10 Excellent

Jeff

Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel excellent
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff good food great prices and the massage lady gemma is brilliant
Stayed 4 nights in Nov 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well laid out for disabled access, no problem parking/unloading. Times require changing in the in the information books, states breakfast served till 10 am when they actually close at 9:30 am. But apart from this a enjoyable stay.
Stayed 2 nights in Oct 2024

10/10 Excellent

Charlotte

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely little hotel with great service

Third time at the Burton Hotel. Charming hotel with great service and good food. Great to have the pool and the sauna / jacuzzi to entertain the kids.
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Quirky old hotel in town centre with pool

Very old building, creaky sloping floors etc! Excellent customer service from Jana! Very good evening meal and cooked breakfast in the morning. Pool etc was good but the water wasn’t warm enough for us!
Stayed 1 night in Oct 2024