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4.5 out of 5

"The amenities for children was excellent! Lack of service in the cabins was poor and they went to charge me for asking for some extra teabags. When yo ... " More

By a verified traveller on Fri 18 Oct 2019

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Hotel Description

A family-friendly stay in Wollongong awaits you at BIG4 Easts Beach Holiday Park. You'll be 1.9 km (1.2 mi) from Kiama Surf Beach and 3.3 km (2.1 mi) from Kiama Blowhole. Highlights at this beach campground include 2 outdoor swimming pools, a free water park, and a restaurant.

You can enjoy flat-screen TVs with digital channels, and all 57 accommodations feature free WiFi, living rooms, and DVD players. In-room dining is easy with kitchens that come equipped with refrigerators, microwaves, and stovetops. Coffee/tea makers, ceiling fans, and hair dryers are also available.

Enjoy the kids' club and waterslide as well as access to a playground. Additionally, you'll find free WiFi in public areas and laundry facilities. There's also the convenience of free self parking.

Places within a 15-minute drive of this 4.5-star Kiama campground include Crooked River Winery and Seven Mile Beach.

Holiday Villa, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

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BIG4 Easts Beach Holiday Park ratings based on 22 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for BIG4 Easts Beach Holiday Park

Everyone (12) Couples (3) Family (7)
4 out of 5
The amenities for children was excellent! Lack of service in the cabins was poor and they went to charge me for asking for some extra teabags. When your paying good money for accomodation it should not be an issue to ask for sugar or teabags when your there for a week.

Posted by on 18 Oct. 2019

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Comment from Hotel Management

29 Oct. 2019 by Marianne Conway (Front Office Manager)

Hi Anonymous, Thanks for your review of our park. There is a wonderful array of awesome facilities for the whole family to enjoy ranging from the jumping pillow, games room, playgrounds, pool complex, waterpark and of course stunning Easts Beach itself. Please accept our apologies regarding the tea and sugar, whilst our accommodations are not serviced, the needs of our guests are always our priority and as such a simple request for additional tea bags should have been met. We look forward to welcoming you back on another occasion. Regards Marianne

5 out of 5

Posted by on 30 Sep. 2019

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Comment from Hotel Management

3 Oct. 2019 by Marianne Conway (Front Office Manager)

Thanks for an awesome 5 out of 5 rating. We are so glad that you enjoyed your stay.

4 out of 5
The check in process was not very straight forward because I was told that I hadn’t specified that our son was with us and would have to pay extra for him. I was sure that I entered 2 adults and 1 child in Trip Advisor. When preparing the transaction to pay for my son the system then said I didn’t owe anything. Although all turned out as it should it definitely felt like a clunky process and has made me sceptical of the bookings transition from Trip Advisor to Wotif and then to the Big 4 Easts Beach. The staff were great handling the situation and our weekend away was great. Loved the facilities for the kids and how close it was to Surf Beach which was the location for the APB Kiama Pro bodyboarding competition that we came to see. Already planning on returning next year.

Posted by on 3 Sep. 2019

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5 out of 5
Right on the beach. Beautiful and peaceful. Excellent cabin accommodation.

Posted by on 18 Aug. 2019

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Comment from Hotel Management

18 Aug. 2019 by Marianne Conway (Front Office Manager)

Hi Anonymous, Thanks for a fabulous 5 star review. We are glad your enjoyed your stay and look forward to welcoming you back on another occasion. Regards Marianne

5 out of 5

Posted by on 30 Jun. 2019

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Comment from Hotel Management

3 Jul. 2019 by Marianne Conway (Front Office Manager)

Thank you for you 5/5 rating. We are glad you enjoyed your stay.

5 out of 5
Beautiful views to wake up to in the morning. Great for our family holiday We will be back for longer next time.

Posted by on 13 May 2019

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Comment from Hotel Management

13 May 2019 by Marianne Conway (Front Office Manager)

Hi Anonymous, Its wonderful that your recent experience at our stunning park was so enjoyable. There is a fantastic array of awesome facilities for the whole family to enjoy and the view of Easts Beach is perfect to wake up to each morning. We look forward to welcoming you back on another occasion. Regards Marianne Conway (Front Office Manager)

3 out of 5
The grounds were fabulous our little boy loved the play areas. Theres a lot to be said for nice white crisp linen when youre staying away from home. It shows how pristine and clean everything is. This facility uses beige. For this reason I didnt see the clump of someone elses hair on the towel I was using until it got stuck in my fingers and it made my stomach turn. The large hotplate didnt work in our room. Kept going bang. The sign asking to use only 1 hotplate at a time is a bit silly. For accommodation with a kitchen.. you expect to be able to cook as you would at home. So a couple of disappointing things from our stay.

Posted by on 13 May 2019

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Comment from Hotel Management

16 May 2019 by Marianne Conway (Front Office Manager)

Hi Anonymous, Its unfortunate that your stay wasnt to your expectations. All staff, particularly housekeeping work extremely hard to ensure that all accommodations are cleaned to the highest of standards. If you would like to discuss any of the issues you experienced during your recent stay further, please do not hesitate to contact me directly. Regards Marianne Conway (Front Office Manager)

5 out of 5
Location is so great. But free Wifi keeps on failing could be better

Posted by on 11 May 2019

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Comment from Hotel Management

12 May 2019 by Paula Bradbury

Thank you for your fabulous rating of BIG4 Easts Beach Holiday Park, we are happy to hear that you enjoyed your stay. Unfortunately the complimentary WIFI is a little bit hit and miss at times, this is completely out of our control.

5 out of 5

Posted by on 22 Apr. 2019

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Comment from Hotel Management

24 Apr. 2019 by Paula Bradbury (Front Office Team Leader)

Thank you for your fantastic star rating, we appreciate your time.

4 out of 5

Posted by on 15 Apr. 2019

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Comment from Hotel Management

18 Apr. 2019 by Marianne Conway (Front Office Manager)

Thanks for a 4/5 rating. We are glad you enjoyed your stay.

About the BIG4 Easts Beach Holiday Park

Location 30 Ocean Street, Kiama, NSW 2533

Property Features

There's a restaurant on site. Public spaces have free WiFi. BIG4 Easts Beach Holiday Park offers its guests 2 outdoor swimming pools and a complimentary water park. Tour/ticket assistance, barbecue grills, and a garden are also featured at the family-friendly BIG4 Easts Beach Holiday Park. Free self parking is available. This 4.5-star Wollongong campground is smoke free.

  • 57 guestrooms or units
  • Dining venue
  • Kid's club (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • Television in lobby
  • No smoking on site

Family Friendly Amenities

  • Free water park access
  • Number of outdoor pools - 2
  • Waterslide
  • Number of living rooms
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Playground on site
  • Full-sized refrigerator/freezer
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Kiama Station (2.5 km / 1.5 mi)
  • Parking: Free self parking

Room Amenities

BIG4 Easts Beach Holiday Park offers 57 air-conditioned accommodations with DVD players and coffee/tea makers. Accommodations offer separate living rooms. Accommodations at this 4.5-star campground have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Guests can surf the web using the complimentary wireless Internet access. 26-inch flat-screen televisions come with digital channels. Additionally, rooms include hair dryers and ceiling fans.

  • In-room kitchen
  • Living room
  • Flat-screen television
  • Digital channels
  • DVD player
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Hair dryer
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

BIG4 Easts Beach Holiday Park has a restaurant on site.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 7:30 PM

Special check-in instructions:

The front desk is open daily from 8:30 AM - 5:30 PM. This property doesn't offer after-hours check-in. Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8:30 AM - 5:30 PM.
This property doesn't offer after-hours check-in. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Contactless check-out is available.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guests will receive an email with special check-in instructions
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Hotel Names

  • BIG4 Easts Beach Holiday Park Campsite Kiama
  • BIG4 Easts Beach Holiday Park Campsite
  • BIG4 Easts Beach Holiday Park Kiama
  • BIG4 Easts Holiday Park Kiama
  • Big4 Easts Beach Kiama
  • BIG4 Easts Beach Holiday Park Kiama
  • BIG4 Easts Beach Holiday Park Campsite
  • BIG4 Easts Beach Holiday Park Campsite Kiama

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.