I was going to wait to write this review because Im STILL, unfortunately, waiting to hear from a manager regarding a BIG issue during my stay at this "hotel." I had high hopes based off the photos online, and I was ok with $X/night initially since its newly renovated, however this "HOTEL" WASNT WORTH $100/night by the end! I got charged full price when I booked in October (fine w/ that), & was only supposed to owe $22 extra on checkin due to a room change Id asked for, but as Im still waiting for a refund on at least 1 of my nights, I checked my credit card bill just now and saw I got charged the full price AGAIN!! CON's: 1. Construction that woke us up too early on what was supposed to be a relaxing Saturday morning. 2. NO HOT WATER for 2 out of 3 of our days!!!! I didnt discover this until 1hr before we had to leave for a wedding, we had cold showers & skip washing our hair! For a wedding! This was upsetting as Id looked forward to this for over 1yr. I told the manager that day, & then was told by the maintenance guy nothing he could do THAT day. Was stressed & running 20mins behind now. Water was still cold on check out morning. We were hungover from the wedding, & although they extended check out time, gave a bottle of champagne, & told we could take a shower 10 rooms down...this is all so inconvenient for the price & also 60 degree cold front came through too.... 3. Blue light outside kept waking me up 4. Beds werent the worst, but not good for someone with back issues
2 years ago by A verified traveller from Winter Park, FL
I really liked this place but it needs some TLC. We had a great unit with a kitchen, separate bedroom and two bathrooms which was a luxury. The pool was salt water which I liked and had a great view of the beach. Negatives-Tile flooring mainly cracked in unit and old sheets which were uncomfortable. Main bed needed new mattress as had bad roll together. Unit was a bit worn and tired with some of the woodwork perishing Positives- Great staff, amazing snorkling/dive trips available from the premise, great pool, great size unit. This place would be outstanding if the units were redone/updated.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
Wotif, Wotif.com and the Wotif logo are either registered trademarks or trademarks of Expedia, Inc. in Australia and/or other countries.All other trademarks are the property of their respective owners.