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Waldstaetterhof Swiss Quality Hotel

3.5 star property
Lakefront hotel with 24-hour front desk and restaurant

Photo gallery for Waldstaetterhof Swiss Quality Hotel

Interior
Lobby sitting area
Reception
1 bedroom, in-room safe, desk, free WiFi
Interior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Parking available
  • 24/7 front desk
  • Housekeeping
The current price is AU$488
includes taxes & fees
13 Oct - 14 Oct

Explore the area

View map
Zentralstrasse 4, Lucerne, LU, 6004
  • Chapel Bridge
    ‪3 min walk‬
  • KKL Lucerne
    ‪3 min walk‬
  • Lucerne Town Hall
    ‪5 min walk‬
  • Zürich (ZRH)
    ‪53 min drive‬

Room options

View all photos for Suite

1 bedroom, in-room safe, desk, free WiFi

Suite

8.6 out of 10
Excellent
(4 reviews)

Highlights

Separate sitting area
Heating
Free rollaway/extra beds
Flat-screen TV
Renovated in 2024
Separate bedroom
Fan
Deep-soaking bath
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Comfort Room

1 bedroom, in-room safe, desk, free WiFi

Comfort Room

9.0 out of 10
Wonderful
(20 reviews)

Highlights

Heating
Flat-screen TV
Renovated in 2024
Separate bedroom
Fan
Private bathroom
Deep-soaking bath
Coffee/tea maker
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Triple Room

1 bedroom, in-room safe, desk, free WiFi

Triple Room

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Heating
Flat-screen TV
Renovated in 2024
Separate bedroom
Fan
Deep-soaking bath
Hairdryer
Private bathroom
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Premium Room

1 bedroom, in-room safe, desk, free WiFi

Premium Room

7.6 out of 10
Good
(8 reviews)

Highlights

Heating
Flat-screen TV
Renovated in 2024
Separate bedroom
Fan
Deep-soaking bath
Hairdryer
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Comfort Single Room Courtyard Side

1 bedroom, in-room safe, desk, free WiFi

Comfort Single Room Courtyard Side

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Heating
Flat-screen TV
Renovated in 2024
Separate bedroom
Fan
Private bathroom
Coffee/tea maker
In-room safe
  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Single Room, 1 Single Bed

1 bedroom, in-room safe, desk, free WiFi

Single Room, 1 Single Bed

9.8 out of 10
Exceptional
(11 reviews)

Highlights

Heating
Flat-screen TV
Renovated in 2024
Separate bedroom
Fan
Private bathroom
Coffee/tea maker
In-room safe
  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Junior Suite

1 bedroom, in-room safe, desk, free WiFi

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Heating
Flat-screen TV
Renovated in 2024
Separate bedroom
Fan
Deep-soaking bath
Private bathroom
Hairdryer
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room Courtyard Side

1 bedroom, in-room safe, desk, free WiFi

Comfort Double Room Courtyard Side

7.8 out of 10
Good
(6 reviews)

Highlights

Heating
Flat-screen TV
Renovated in 2024
Separate bedroom
Fan
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Comfort Double Room Courtyard Side

1 bedroom, in-room safe, desk, free WiFi

Comfort Double Room Courtyard Side

  • Sleeps 2

View all photos for Comfort Room

1 bedroom, in-room safe, desk, free WiFi

Comfort Room

  • Sleeps 2

View all photos for Comfort Single Room Courtyard Side

1 bedroom, in-room safe, desk, free WiFi

Comfort Single Room Courtyard Side

  • Sleeps 1

View all photos for Premium Room

1 bedroom, in-room safe, desk, free WiFi

Premium Room

  • Sleeps 2

View all photos for Junior Suite

Flat-screen TV

Junior Suite

  • Sleeps 2

View all photos for Triple Room

1 bedroom, in-room safe, desk, free WiFi

Triple Room

  • Sleeps 3

View all photos for Comfort Single Room

1 bedroom, in-room safe, desk, free WiFi

Comfort Single Room

  • Sleeps 1

View all photos for Suite

1 bedroom, in-room safe, desk, free WiFi

Suite

  • Sleeps 2

About the area

Lucerne

Waldstaetterhof Swiss Quality Hotel puts you in the heart of Lucerne, within steps of The Swiss Path and Museum Sammlung Rosengart. Highlights at this hotel include a restaurant and in-room free WiFi. .The restaurant, Gleis 1, serves local and international cuisine and is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM. There's also the convenience of self parking. .Attractions within a 10-minute drive of this 3.5-property class Lucerne hotel include Chapel Bridge and Swiss Transportation Museum.

What's nearby

  • Chapel Bridge - 3 min walk - 0.3 km
  • KKL Lucerne - 3 min walk - 0.3 km
  • Lucerne Town Hall - 5 min walk - 0.4 km
  • Chateau Guetsch - 15 min walk - 1.2 km
  • Swiss Transportation Museum - 4 min drive - 2.8 km

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 2 min walk
  • Zurich Airport (ZRH) - 68 min drive

Restaurants

  • ‪JOE & THE JUICE - ‬5 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Tibits - ‬4 min walk
  • ‪Yooji's - ‬1 min walk
  • ‪Burger King - ‬1 min walk

About this property

Waldstaetterhof Swiss Quality Hotel

Lakefront hotel with 24-hour front desk and restaurant
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Waldstaetterhof Swiss Quality Hotel also features tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Waldstaetterhof Swiss Quality Hotel was completed in September 2024.

This 3.5-star Lucerne hotel is smoke free.

  • 91 guestrooms or units
  • 6 levels
  • Conference rooms
  • Built in 1898
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Waldstaetterhof Swiss Quality Hotel offers 91 accommodations with a safe and coffee/tea makers. Flat-screen televisions are featured in guestrooms.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include free toiletries and fans. Housekeeping is provided on a daily basis.

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Lobby sitting area

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  • Free WiFi
  • Restaurant
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4.6 out of 5, Wonderful, 1,003 reviews
The price is AU$398
includes taxes & fees
13 Oct - 14 Oct
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Onsite parking available only on request
  • Parking on site (CHF 40 per day)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; CHF 25 for adults and CHF 25 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Gleis 1

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in public areas
  • Lift
  • Wheelchair-accessible path of travel

More

  • 6 floors
  • Banquet hall
  • Built in 1898
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property - September 2024
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Desk
  • Fan
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: CHF 15.00 per pet, per night

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 25 for adults and from CHF 25 for children
  • Self-parking fee: CHF 40 per day
  • Pet fee: CHF 15.00 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector and a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, JCB International, Union Pay, Eurocard, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector and a fire extinguisher in all accommodation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 star Superior, and is displayed on this page as 3.5 stars.

Property is also known as

Hotel Waldstaetterhof
Waldstaetterhof
Waldstaetterhof Hotel
Waldstaetterhof Swiss Quality
Waldstaetterhof Swiss Quality Hotel
Waldstaetterhof Swiss Quality Hotel Lucerne
Waldstaetterhof Swiss Quality Lucerne
Waldstaetterhof Swiss Quality
Waldstaetterhof Swiss Quality Hotel Hotel
Waldstaetterhof Swiss Quality Hotel Lucerne
Waldstaetterhof Swiss Quality Hotel Hotel Lucerne

Frequently asked questions

What is the cancellation policy at Waldstaetterhof Swiss Quality Hotel?

Waldstaetterhof Swiss Quality Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Waldstaetterhof Swiss Quality Hotel?

As of 13 Sept 2025, prices found for a 1-night stay for 2 adults at Waldstaetterhof Swiss Quality Hotel on 13 Oct 2025 start from AU$470.52, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Waldstaetterhof Swiss Quality Hotel?

Yep, Waldstaetterhof Swiss Quality Hotel has a self car park for CHF 40 per day. Onsite parking is limited.

Are there any beaches close to Waldstaetterhof Swiss Quality Hotel?

The closest beach to Waldstaetterhof Swiss Quality Hotel is Seebad Eich (15.6 km).

Does Waldstaetterhof Swiss Quality Hotel serve breakfast?

Yep, buffet brekkie is offered weekdays between 6:30 AM and 10:00 AM and on weekends from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Waldstaetterhof Swiss Quality Hotel?

No, Waldstaetterhof Swiss Quality Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Waldstaetterhof Swiss Quality Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves local and international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Waldstaetterhof Swiss Quality Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Waldstaetterhof Swiss Quality Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 472 out of 1004 reviews
Rating 8 - Good. 408 out of 1004 reviews
Rating 6 - Okay. 84 out of 1004 reviews
Rating 4 - Poor. 30 out of 1004 reviews
Rating 2 - Terrible. 10 out of 1004 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Marilyn

Stayed 2 nights in Jun 2025

8/10 Good

Vijay, New Milford

Liked: Cleanliness, amenities, property conditions & facilities
Good facilities
Stayed 2 nights in Jun 2025

8/10 Good

Oscar E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and attention from all staff. Just as a honest review, rooms seems to be as good as the pictures but they are not. It is understandable that is the historic building layout that don’t permit doing something crazy but just be aware that rooms are small that it looks, specially bathroom (shower area). And pillos need improvement and provide better ones (orthopedic and supportive) and usually, should be at least 4 per each bed.
Stayed 1 night in May 2025

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal central location. Walkable everywhere. Staff friendly and helpful
Stayed 2 nights in Jun 2025

10/10 Excellent

MEOW PENG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Karin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel so close to the train station and in the middle of all the action.
Stayed 3 nights in May 2025

8/10 Good

Barry

19th century hotel, interior nicely improved to modern standards. Room was not large but fine for 2. We got “upgraded” to a quiet room on 2nd floor. This was a laughable upgrade. The window overlooked a light well that was illuminated all night. No window shade. Was lucky to have my blindfold.
Stayed 1 night in May 2025

10/10 Excellent

Douglas, Belize City

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Juan

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was comfortable and clean, but basic. Staff was very friendly and helpful.
Stayed 3 nights in May 2025

8/10 Good

Lucy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay, beautiful location
Stayed 1 night in May 2025

10/10 Excellent

Umesh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Central location Newly furbised
Stayed 3 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay

An amazing stay!! The room is clean, comfy bed and surprisingly spacious considering being located right next to the main train station. The staffs as well really friendly and helpful, would highly recommend x
Stayed 1 night in May 2025

10/10 Excellent

Arnulfo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and quiet. Very accessible.
Stayed 2 nights in Apr 2025

2/10 Terrible

Jennifer, Charlotte

Stayed 1 night in May 2025

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Dong Sheng

Stayed 2 nights in May 2025

10/10 Excellent

Amy

Stayed 2 nights in May 2025

10/10 Excellent

Vasavilatha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located across from the train station, very convenient to visit all the places, safe and great staff.
Stayed 2 nights in Apr 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities

Good value in Lucerne

This is a really nice affordable hotel (affordable for Lucerne). The staff was really helpful. The room was comfortable with AC that worked and great black-out blinds. The show was impossibly small...
Stayed 3 nights in Apr 2025

10/10 Excellent

Cameron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome, really enjoyed our stay
Stayed 2 nights in Apr 2025

10/10 Excellent

Paula

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay and highly recommend this hotel!
Stayed 4 nights in Apr 2025

10/10 Excellent

Marjann, Salt Lake City

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location right by the train station and downtown. Beautiful hotel and very friendly staff, even got upgraded to a small suite!
Stayed 1 night in Apr 2025

10/10 Excellent

MOHAMAD MARWAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, a good hotel in a great central location — very convenient for exploring the city. However, a few downsides impacted the experience. There was no on-site parking, and I ended up having to park under the nearby train station, which was quite expensive. The Wi-Fi password provided didn’t work initially, and the shampoo bottles in the room were empty. On the bright side, the staff were friendly and responsive — they addressed the Wi-Fi and amenities issue promptly, but unfortunately, there wasn’t much they could do about the parking. Good stay overall, but worth noting these points for future guests.
Stayed 1 night in Apr 2025

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a spacious room with good facilities. Clean, well cared for property in a great location
Stayed 3 nights in Mar 2025

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We would come back!

The front desk staff was so nice and very helpful. This was our first visit to Switzerland and they made us feel welcome. The location from the train station made it very easy to get to. There are a large number of attractions and restaurants/bars within a couple minutes. At check in we received a voucher for free public transportation and discounts while in Lucerne.
Stayed 2 nights in Mar 2025