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Metropole Katoomba

3.5-star property
11-15 Gang Gang Street, Katoomba, NSW 1800 796 370
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4.2 out of 5
Very good!
See all 278 Wotif Reviews

"The ambience is great. Very charming decor and style " More

By a verified traveller on Sat 19 Sep 2020

Points Of Interest

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Hotel Description

At Metropole Katoomba you'll be 2.5 km (1.6 mi) from Katoomba Scenic World and 2.6 km (1.6 mi) from Three Sisters. Highlights at this B&B include in-room free WiFi and LCD TVs.

All 24 individually decorated rooms feature digital TV, coffee/tea makers, and hair dryers. Additionally, minibars, phones, and desks are available.

This business-friendly bed & breakfast offers free WiFi in public areas, a business center, and concierge services. Other amenities include laundry facilities, a library, and express check-out. Buffet breakfast is available on weekdays between 7:00 AM and 9:00 AM and on weekends between 7:00 AM and 9:30 AM. There's also the convenience of free self parking.

Places within a short walk of this 3.5-star Katoomba B&B include Blue Mountains Cultural Centre and within a 20-minute walk you'll find Prince Henry Cliff Walk Trailhead.

Classic Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max
AU$90* Per night/room 29 Sep. - 30 Sep.

Family Unit, 4 Bedrooms (2 Double + 4 Single Beds)

Bed Count 4 Twin Beds Maximum Occupancy 8 Max

Family Room, 2 Bedrooms

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Classic Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Classic Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Metropole Katoomba ratings based on 278 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Metropole Katoomba

Everyone (159) Couples (79) Family (37)
4 out of 5
The ambience is great. Very charming decor and style

Posted by on 19 Sep. 2020

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Comment from Hotel Management

19 Sep. 2020 by Metropole

We are glad you enjoyed your stay and we hope to welcome you back soon. Regards The Metropole

5 out of 5

Posted by on 14 Sep. 2020

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Comment from Hotel Management

17 Sep. 2020 by Metropole

Hi Anonymous, thank you for your fantastic rating! We hope to see you again.

5 out of 5
Friendly and helpful staff, clean and tidy, great spot in town

Posted by on 23 Aug. 2020

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Comment from Hotel Management

23 Aug. 2020 by Metropole

Thank you for your feedback. We're so glad to hear that you enjoyed your stay!

5 out of 5
The Christmas in July Yulefest Dinner was Fantastic ! Would recommend it to Anyone !

Posted by on 28 Jul. 2020

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Comment from Hotel Management

28 Jul. 2020 by Metropole

Hi Anonymous, thank you for your lovely feedback about Yulefest! We're delighted to hear that you had enjoyed the festivities. We hope to see you again next year!

4 out of 5

Posted by on 27 Jul. 2020

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Comment from Hotel Management

28 Jul. 2020 by Metropole

Thank you kindly for your feedback.

2 out of 5
The only positive things were the location wifi and off st parking everything else was unprofessional and disappointing. You can do a lot better in Katoomba for the price.

Posted by , from Mudgee nsw on 8 Jul. 2020

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Comment from Hotel Management

10 Jul. 2020 by Metropole

Hi Tony, we're very sorry to hear that you did not enjoy your experience. Please feel free to contact us, so we can discuss this further and see what we can do for you.

5 out of 5
I enjoyed my stay. Despite next in the next room to me that bitter bloke were silly giggling and I heard argument going on with each other just about biblical things that I can hear. I’ll go about my business and just don’t get involved. Otherwise enjoyed myself, likewise

Posted by , from Naremburn Sydney’s lower North Shore on 28 Jun. 2020

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Comment from Hotel Management

28 Jun. 2020 by Metropole

Hi Paul, we're sorry to hear that the guests next to you were having an argument. We're glad it didn't sour your experience too much, and hope to see you again in the future.

5 out of 5
The metropole is in a fantastic location just opposite the railway station. We stayed in a family room which was very clean and more than adequate for our needs. Make sure you ring ahead if you are arriving at lunchtime or after 6pm as the desk may not be attended. Overall a great experience.

Posted by , from Sydney on 9 Jun. 2020

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Comment from Hotel Management

9 Jun. 2020 by Metropole

Hi Michael, thank you for your lovely review. We're so glad to hear that you enjoyed your stay, and found that the family room suited your needs. We hope to see you again in the future!

5 out of 5
Stay here with a mate for a break away To be honest we were not expecting much given the great price point, however were pleasantly surprised. Room was clean and tasteful and the best part is that it is in town also. Staff were also extremely friendly and would definitely stay here again :-)

Posted by on 29 Mar. 2020

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Comment from Hotel Management

29 Mar. 2020 by Reception

Hi, thank you so much for your wonderful feedback. We are very glad to hear that you enjoyed your stay and hope to see you again in the future. Best Wishes from the Metropole staff.

4 out of 5
I really wish we could have had lovely breakfast at the motel..

Posted by on 26 Mar. 2020

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Comment from Hotel Management

27 Mar. 2020 by Metropole

We do apologise for the lack of breakfast at the hotel during your stay. We hope to see you again in the future, when things are back to normal and we are able to serve our hot buffet breakfast once again. Best Wishes.

About the Metropole Katoomba

Location 11-15 Gang Gang Street, Katoomba, NSW 2780

Property Features

WiFi is free in public spaces. There's an onsite business center. A library, tour/ticket assistance, and concierge services are also featured at the business-friendly Metropole Katoomba. Limited free parking is available on a first-come, first-served basis. This 3.5-star Sydney bed & breakfast is smoke free.

  • 24 guestrooms or units
  • 3 levels
  • Built in 1933
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Library
  • Fireplace in lobby
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Kingsford Smith Intl. Airport (SYD) (103.4 km / 64.2 mi)
  • Train station: Katoomba Station (0.2 km / 0.1 mi)
  • Parking: Free self parking

Room Amenities

Metropole Katoomba offers 24 air-conditioned accommodations with minibars and coffee/tea makers. Each accommodation is individually decorated. 32-inch LCD televisions come with digital channels. Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Minibar
  • LCD television
  • Digital channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Unique decor

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 9:00 AM and on weekends from 7:00 AM to 9:30 AM.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 8:30 AM - 6 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information. Front desk staff will greet guests on arrival.

The rooms are available at any time between 2 PM and 6 PM, Monday to Saturday. On Sunday check-in is between 2 PM and 5 PM.

The front desk at this property is open daily from 8:30 AM - 6 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cots (infant beds) available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 15 for adults and AUD 15 for children (approximately)
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Katoomba Metropole
  • Metropole Hotel Katoomba
  • Metropole Katoomba
  • The Metropole Guesthouse Hotel Katoomba
  • The Metropole Guesthouse Katoomba, Blue Mountains
  • Metropole Katoomba B&B
  • The Metropole Guesthouse Katoomba Blue Mountains
  • Metropole B&B
  • Metropole Katoomba Katoomba
  • Metropole Katoomba Bed & breakfast
  • Metropole Katoomba Bed & breakfast Katoomba

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.