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4.4 out of 5

"Superb stay! We got a room with the views and it was magnificent to see, especially waking up to it. " More

By a verified traveller on Wed 16 Jun 2021

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Hotel Description

A luxury stay in the heart of Sydney awaits you at Hotel Mountain Heritage - Blue Mountains. Within a 10-minute stroll you'll find Blue Mountains Cultural Centre and Leura Mall within a 30-minute walk. Highlights at this family-friendly hotel include a full-service spa, a restaurant, and free self parking.

LCD TVs with digital channels are featured in all 41 rooms, and you can enjoy DVD players, safes, and hair dryers. Minibars provide refreshments, and in-room dining is easy with amenities like refrigerators and room service. Phones, irons/ironing boards, and desks are also available.

A relaxing visit to Spa Sublime can include deep-tissue massages and hot stone massages along with facials, body treatments, and mani/pedis. The restaurant, Jamison Views Restaurant, serves local and international cuisine and is open for breakfast and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the fitness center, seasonal outdoor swimming pool, and pool loungers. Plus you'll find free WiFi in public areas, a conference center, and laundry facilities. Each morning continental breakfast is served between 7:30 AM and 9:30 AM.

With a stay at this 4.5-star Katoomba hotel, you'll be 2 km (1.2 mi) from Leura Cascades and 2.9 km (1.8 mi) from Three Sisters.

Heritage Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$195* Per night/room 1 Aug. - 2 Aug.

Mountain View Villa with Balcony, Spa & Fireplace

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Suite, Balcony, Mountain View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Two Bedroom Family Suite w.Fireplace and Jetted Tub

Bed Count 2 King Beds Maximum Occupancy 5 Max

Mountain View Spa Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Heritage Fireplace & Spa Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Mountain Heritage - Blue Mountains ratings based on 377 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Mountain Heritage - Blue Mountains

Everyone (168) Couples (175) Family (31)
5 out of 5
Superb stay! We got a room with the views and it was magnificent to see, especially waking up to it.

Posted by on 16 Jun. 2021

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Comment from Hotel Management

15 Jul. 2021 by The Team at Hotel Mountain Heritage

Hi there, thank you for leaving us such a lovely review. We are so glad you enjoyed your view and agree that it certainly does add for a fantastic backdrop to wake up to! We look forward to welcoming you back on your next visit!

5 out of 5
Fantastic stay. The staff were amazing and the rooms were great. We will stay again!

Posted by on 14 Jun. 2021

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Comment from Hotel Management

15 Jul. 2021 by The Team at Hotel Mountain Heritage

Hi there, thank you for leaving us such a lovely review! We are always very proud of our team who work hard to ensure each guest has a lovely stay and it’s so nice when their efforts are acknowledged! We’re also so happy to see you can appreciate our Grand Old Lady for who she is and look forward to welcoming you back on your next visit!

5 out of 5
Tuan and Danny were fabulous in the restaurant and the food was excellent. They were so welcoming, accommodating, attentive and friendly to us and our two small children. We loved it.

Posted by on 7 Jun. 2021

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Comment from Hotel Management

15 Jul. 2021 by The Team at Hotel Mountain Heritage

Hi there, thank you for leaving us such a lovely review. Our team are always so friendly and it’s lovely to see guests who acknowledge their efforts. We are so glad to see you enjoyed your restaurant experience and hope to see you back again soon!

4 out of 5
location was beautiful, rooms were nice and cosy. the restaurant was closed and had to go in town to eat and no one around for any room service or to ask questions after hours. too expensive for what was on offer at the venue.

Posted by on 2 Jun. 2021

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Comment from Hotel Management

15 Jul. 2021 by The Team at Hotel Mountain Heritage

Hi there, thank you for leaving us a review and we couldn’t agree more about our amazing location - we are extremely lucky! Our rooms are especially cosy and we are especially looking forward to winter when the fireplaces can be used to their full effect. We’re sorry that no staff were available after hours but we are always more than happy to make recommendations to guests throughout the day. We’re also sorry you felt the rates were unreasonable but we respectfully disagree as we offer an amazing heritage property, stunning views, convent location, friendly service and unique features like real-flame fireplaces you can’t find elsewhere.

5 out of 5
Great experience and great people Thank you

Posted by on 23 May 2021

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Comment from Hotel Management

2 Jun. 2021 by The Team at Hotel Mountain Heritage

Hi there, thank you for leaving us such a lovely review. We are so happy to see you enjoyed your stay with us and look forward to welcoming you back on your next visit. Welcome to the Mountain Heritage family!

5 out of 5
It wasa lovely surprise Beautiful pwriod classic decor Great views of the valley

Posted by on 17 May 2021

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Comment from Hotel Management

15 Jul. 2021 by The Team at Hotel Mountain Heritage

Hi there, thank you for leaving us a lovely review! We are so proud of our Grand Old Lady and the unique accommodation experience we offer! It's always so lovely when guests can appreciate her beauty as well. The views over the Jamison Valley are incredible! We look forward to welcoming you back soon!

5 out of 5
Great accommodation, beautiful views and food.

Posted by on 3 May 2021

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Comment from Hotel Management

2 Jun. 2021 by The Team at Hotel Mountain Heritage

Hi there, thank you for leaving us a lovely review. We are so happy to see you enjoyed your stay with us and that the gorgeous views didn’t disappoint! We look forward to welcoming you back for another fantastic escape!

4 out of 5
Beautiful & unique hotel. Food at the restaurant was great & the staff were lovely & attentive.

Posted by on 19 Apr. 2021

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Comment from Hotel Management

2 Jun. 2021 by The Team at Hotel Mountain Heritage

Hi there, thank you for leaving us such a lovely review. We are very proud of our Grand Old Lady and her history - our unique look gives a very different atmosphere but one we feel is important to keep on the Australian accommodation market. Our staff always give exceptional service and we will certainly pass on your compliments to them! We look forward to welcoming you back on your next visit!

5 out of 5

Posted by on 18 Apr. 2021

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3 out of 5

Posted by on 11 Apr. 2021

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About the Hotel Mountain Heritage - Blue Mountains

Location Apex & Lovel Streets, Katoomba, NSW 2780

Renovations + Closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:

  • Bar/lounge
  • Restaurant

Property Features

Hotel Mountain Heritage - Blue Mountains offers its guests a full-service spa, a fitness center, and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 3854 square feet (358 square meters) and includes a conference center. A library, a terrace, and tour/ticket assistance are also featured at the luxury Hotel Mountain Heritage - Blue Mountains. Free self parking is available. This 4.5-star Sydney hotel is smoke free.

  • 41 guestrooms or units
  • 3 levels
  • 2 buildings
  • 3854 sq ft of conference space
  • 358 sq m of conference space
  • Built in 1908
  • Dining venue
  • Bar or lounge
  • Poolside lounge chairs
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • No smoking on site

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Sydney Airport (SYD) (103.2 km / 64.1 mi)
  • Train station: Katoomba Station (1.2 km / 0.8 mi)
  • Parking: Free self parking

Room Amenities

Hotel Mountain Heritage - Blue Mountains offers 41 accommodations with DVD players and minibars. LCD televisions come with digital channels. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Digital channels
  • DVD player
  • Refrigerator
  • Electric kettle
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7:30 AM to 9:30 AM.

Jamison Views Restaurant - Overlooking the garden, this restaurant specializes in local and international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Manicures and pedicures
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 9:00 PM

Special check-in instructions:

The front desk is open during the following times:

  • Sunday - Thursday: 8:30 AM - 8:30 PM
  • Friday - Saturday: 8:30 AM - 10:00 PM
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Sunday - Thursday: 8:30 AM - 8:30 PM
  • Friday - Saturday: 8:30 AM - 10:00 PM
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 9:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 60.0 per night.
  • Cribs (infant beds) are available for AUD 30.0 per stay.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place and guests are provided with hand sanitizer. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 72 hours between bookings.

  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 72 hours
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: AUD 19 for adults and AUD 10 for children (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: AUD 30.0 per stay
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mountain Heritage Hotel Retreat
  • Mountain Heritage Hotel Retreat Katoomba
  • Mountain Heritage Retreat
  • Mountain Heritage Retreat Katoomba
  • Mountain Heritage Hotel Katoomba
  • Mountain Heritage Katoomba
  • Mountain Heritage Hotel Spa Retreat
  • Hotel Mountain Heritage Blue Mountains Katoomba
  • Hotel Mountain Heritage Blue Mountains
  • Mountain Heritage Blue Mountains Katoomba
  • Mountain Heritage Blue Mountains
  • Mountain Heritage Hotel
  • Mountain Heritage Katoomba
  • Mountain Heritage Hotel Katoomba
  • Hotel Mountain Heritage - Blue Mountains Hotel
  • Hotel Mountain Heritage - Blue Mountains Katoomba
  • Hotel Mountain Heritage - Blue Mountains Hotel Katoomba

You should know

  • The seasonal pool will open in November and close in March.
  • Pool access available from 7 AM to 7 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.