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Hotel Description

A luxury stay in the heart of Katoomba awaits you at Hotel Mountain Heritage - Blue Mountains. Within a 10-minute stroll you'll find Blue Mountains Cultural Centre and Leura Mall within a 30-minute walk. Highlights at this romantic hotel include a full-service spa, a restaurant and free self parking.

All 41 rooms feature LCD TVs with digital channels, and you can enjoy sofa beds, DVD players and safes. Minibars provide refreshments, and in-room dining is easy with amenities like fridges and room service. Additionally, hairdryers, phones and irons/ironing boards are available.

A relaxing visit to Spa Sublime can include deep-tissue massages and hot stone massages along with facials, body treatments and mani/pedis. The restaurant, Jamison Views Restaurant, serves local and international cuisine and is open for breakfast and dinner. For a drink, you can stop by the hotel's own bar/lounge. Enjoy the fitness centre, seasonal outdoor swimming pool and pool loungers. Additionally, you'll find free WiFi in public areas, a conference centre and laundry facilities. Each morning continental breakfast is served between 7:30 AM and 10 AM.

With a stay at this 4.5-star Katoomba hotel, you'll be 2 km (1.2 mi) from Leura Cascades and 2.9 km (1.8 mi) from Three Sisters.

Heritage Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$170* Per night/room 5 Nov. - 6 Nov.

Mountain View Villa with Balcony, Spa & Fireplace

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Premium Suite, Balcony, Mountain View

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Two Bedroom Family Suite w.Fireplace and Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 5 Max

Mountain View Spa Suite

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Heritage Fireplace & Spa Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Mountain Heritage - Blue Mountains ratings based on 355 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Mountain Heritage - Blue Mountains

Everyone (157) Couples (168) Family (28)
5 out of 5
The service was second to none. All the staff went out of their way to make us comfortable and enjoy our stay.

Posted by on 18 Oct. 2019

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Comment from Hotel Management

20 Oct. 2019 by The Mountain Heritage Team

Thank you for staying with us, and for taking the time to leave this review. Everyone here prides themselves on impeccable, friendly service, so we're very happy to see you appreciated it. We look forward to seeing you again! Kind regards, The Mountain Heritage Team

4 out of 5
I have been before and although this visit was lovely, it has declined somewhat since my last visit. The restaurant food was very tasteless and quite expensive. The quality of the food was very disappointing. The staff, however, especially the young lady waitress, was just delightful and very helpful and accommodating. She is just wonderful. The rooms were still sweet but the bathroom was a bit jarring. We had a spa room and everywhere around the spa was moudly. Was quite icky and off-putting. Needs a very thorough clean and in all honesty, this issue has put me off considerably. The room itself, in general was lovely, sweet and quaint, which I love. The bed was comfy but the somewhat plastic sheets were so noisy!! Overall I was a little disappointed but if these issues are addressed, would love to return sometime. Many thanks

Posted by on 10 Oct. 2019

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Comment from Hotel Management

11 Oct. 2019 by The Mountain Heritage Team

Thank you for staying with us, and for taking the time to leave your review. We will be sure to pass on your kind words to our staff. We’re glad your visit was lovely, but since we pride ourselves on maintaining our 4 ½ Star standards, we apologise that we did not meet expectations this time around. Although our food gets great reviews and is very competitively priced, we’re sorry it did not appeal to you. Please be assured that we welcome our diners telling us whether they are enjoying their food or not while they are in our restaurant. Our friendly staff will be more than willing to make sure you are satisfied! Thank you for bringing the spa to our attention. We’re sorry that was missed but we have got straight onto fixing it. We’d also like you to know that all our rooms use high quality, 100% pure Indian cotton sheets. We really do appreciate feedback like yours, so once again thank you for taking the time to write this review. We hope we do see return sometime. Kind regards, The Mountain Heritage Team

5 out of 5
Wonderful views, lovely garden setting, excellent food

Posted by on 8 Oct. 2019

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Comment from Hotel Management

10 Oct. 2019 by The Mountain Heritage Team

Thank you for staying with us, and for your wonderful review. Our wonderful views, gardens and food are definitely three top things that make a stay here so special! Kind regards, The Mountain Heritage Team

5 out of 5
The room was exceptionally comfortable, and the location was amazing! The view from the restaurant is the best

Posted by on 2 Sep. 2019

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Comment from Hotel Management

3 Sep. 2019 by The Mountain Heritage Team

Hello Nick, Thank you for choosing to stay at our property, and for taking the time to leave a review. We're glad to hear you had a comfortable stay and loved our views and location. We hope you come back some day to enjoy it all over again! Kind regards The Mountain Heritage Team

4 out of 5

Posted by on 31 Aug. 2019

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Comment from Hotel Management

10 Sep. 2019 by The Mountain Heritage Team

Thank you for your rating.

4 out of 5
Loved that it was heritage and the restaurant was great

Posted by on 31 Aug. 2019

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Comment from Hotel Management

3 Sep. 2019 by The Mountain Heritage Team

Hello Dianna, Thank you for your review, we're so glad you loved your stay. Thank you for choosing us, and we hope to see you again! Kind regards, The Mountain Heritage Team

5 out of 5
The staff were the overall standout element of this special heritage accommodation, thereafter the location being excellent for views and convenience. The staff were genuinely attentive, caring, bright and thoughtful, which made the whole experience friendly and real. How elegant and entertaining to have a talented gent playing the grand piano by the bar, and then in the restaurant for dinner!!

Posted by on 26 Aug. 2019

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Comment from Hotel Management

26 Aug. 2019 by The Mountain Heritage Team

Thank you for choosing to stay at Hotel Mountain Heritage, and for taking the time to leave such lovely and thoughtful feedback. It's the appreciation of valued guests like you that really makes it all worthwhile for our attentive and caring team. An elegant, friendly and genuine experience is what we always aim to provide, so we're very glad to hear we hit the mark, We look forward t welcoming you back again soon! kind regards, The Mountain Heritage Team

5 out of 5
Beautiful setting, well maintained and wonderful staff.

Posted by on 17 Aug. 2019

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Comment from Hotel Management

28 Aug. 2019 by The Mountain Heritage Team

Thank you for staying with us, and for sharing your lovely feedback - we really appreciate hearing it! Kind regards, The Mountain Heritage Team

5 out of 5
From the stunning views, the elegant ambience and the friendly professional attitude of all staff combines to make a fabulous place to stay wjen visiting the Blue Mountains

Posted by on 11 Aug. 2019

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Comment from Hotel Management

26 Aug. 2019 by The Mountain Heritage Team

Thank you for choosing to stay at Hotel Mountain Heritage, and for taking the time to leave a review. You've summed up everything we think is special about our property – stunning views, elegant ambience and professional, friendly staff, We look forward to welcoming you back again soon so you can enjoy another fabulous stay. kind regards, The Mountain Heritage Team

5 out of 5
The architecture was charming and the views were spectacular

Posted by on 18 Jul. 2019

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Comment from Hotel Management

28 Aug. 2019 by The Mountain Heritage Team

Thank you for staying with us, and for leaving a review. Charming architecture and spectacular views are two things we are very proud of, so we're glad you enjoyed them both! Kind regards The Mountain Heritage Team

About the Hotel Mountain Heritage - Blue Mountains

Location Apex & Lovel Streets, Katoomba, NSW 2780

Property Features

Hotel Mountain Heritage - Blue Mountains offers its guests a full-service spa, a fitness centre, and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 3854 square feet (358 square metres) and includes conference centres. A library, a terrace, and tour or ticket assistance are also featured at the luxury Hotel Mountain Heritage - Blue Mountains. Free self parking is available. This 4.5-star Katoomba hotel is smoke free.

  • 41 guestrooms or units
  • 3 levels
  • 2 buildings
  • 3854 sq ft of conference space
  • 358 sq. m of conference space
  • Built in 1908
  • Dining venue
  • Bar or lounge
  • Poolside lounge chairs
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • No smoking on site

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Sydney, NSW (SYD-Kingsford Smith Intl.) (112 km / 69.6 mi)
  • Train station: Katoomba Station (0.7 km / 0.4 mi)
  • Parking: Free self parking

Room Amenities

Hotel Mountain Heritage - Blue Mountains offers 41 forms of accommodation with DVD players and minibars. LCD televisions come with digital channels. Bathrooms include designer toiletries, complimentary toiletries and a hairdryer. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • Pull-out sofa bed
  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Digital channels
  • DVD player
  • Fridge
  • Electric kettle
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control

Food & Drink

For a fee, guests can enjoy a continental breakfast daily from 7:30 AM to 10 AM.

Jamison Views Restaurant – Overlooking the garden, this restaurant specialises in local and international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Room service (during limited hours) is available.

Spa Services

  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 9:00 PM
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open daily from 7 AM - 9:00 PM.
If you are planning to arrive after 9:00 PM, please contact the property in advance using the information on the booking confirmation.

The front desk at this property is open daily from 7 AM - 9:00 PM.
Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for AUD 30.0 per stay.

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • Only service animals are allowed
  • Debit cards not accepted
  • Union Pay
  • No lifts

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: AUD 19 for adults and AUD 13 for children (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: AUD 30.0 per stay
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mountain Heritage Hotel Retreat
  • Mountain Heritage Hotel Retreat Katoomba
  • Mountain Heritage Retreat
  • Mountain Heritage Retreat Katoomba
  • Mountain Heritage Hotel Katoomba
  • Mountain Heritage Katoomba
  • Mountain Heritage Hotel Spa Retreat
  • Hotel Mountain Heritage Blue Mountains Katoomba
  • Hotel Mountain Heritage Blue Mountains
  • Mountain Heritage Blue Mountains Katoomba
  • Mountain Heritage Blue Mountains
  • Mountain Heritage Hotel
  • Mountain Heritage Katoomba
  • Mountain Heritage Hotel Katoomba
  • Hotel Mountain Heritage - Blue Mountains Hotel
  • Hotel Mountain Heritage - Blue Mountains Katoomba
  • Hotel Mountain Heritage - Blue Mountains Hotel Katoomba

You should know

  • The seasonal pool will open in November and close in March.
  • Pool access available from 7 AM to 7 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.