For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
At Discovery Parks – Pilbara, Karratha you'll be 4.4 km (2.8 mi) from Yaburara Heritage Trail and 5 km (3.1 mi) from Karratha Visitor Centre. Highlights at this property include an outdoor swimming pool and in-room free WiFi.
You can enjoy TVs and irons/ironing boards, featured in all 38 cabins.
This smoke-free property offers free WiFi in public areas, a 24-hour front desk, and a garden. Other amenities include laundry facilities, barbecue grills, and free newspapers in the lobby. There's also the convenience of free self parking.
Places within a 15-minute drive of this 3.5-star Baynton property include Karratha Golf Course and Back Beach.
Discovery Parks – Pilbara, Karratha ratings based on 116 Verified Reviews
Review Summary
4.0
out of 5
4.0 out of 5.0
Room cleanliness4.0 out of 5.0
Service & staff4.0 out of 5.0
Room comfort4.0 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Discovery Parks – Pilbara, Karratha
Everyone (83)Couples (6)Family (21)
2 out of 5
Terrible customer service poorly maintained facilities! At reception at check in, the first comment I heard was about my credit card rather than a “good afternoon”. The check in process was rushed, my point was not heard which in the end caused my being overcharge due to a “system mistake” followed by NO apologies. The deluxe cabin was poor maintained: walls chipped, screen door damaged, hole on door, shower tap leaked, curtain in shower was short, bed covers were dusty, ... Do not recommend cabins at all. I only stayed for one night but guess that was enough...
Posted by CindyD, from Port Hedland on 4 Aug. 2020
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4 out of 5
Posted by a verified traveller on 5 Jul. 2020
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4 out of 5
Property is clean and grounds maintained. Appears a few cosmetic repairs are required on cabins.
Posted by a verified traveller on 2 Jun. 2020
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3 out of 5
Posted by a verified traveller on 5 Nov. 2019
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Comment from Hotel Management
19 Dec. 2019
by Guest Relations Manager
Thanks for your review. We're always keen to hear how the experience could have been better. You can reach us via our website or contact us at the park directly. We hope you'll come back again! Kind Regards, the Discovery Parks team.
4 out of 5
Posted by a verified traveller on 29 Sep. 2019
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Comment from Hotel Management
15 Oct. 2019
by Guest Relations Manager
Thanks for leaving us a review. We're always keen to hear how the experience could have been better too! Please get in touch with us. Kind Regards, the Discovery Parks team.
5 out of 5
Posted by a verified traveller on 14 Sep. 2019
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Comment from Hotel Management
15 Oct. 2019
by Guest Relations Manager
Thanks so much for leaving us a rating, 5 out of 5 - we're thrilled! Looking forward to seeing you again soon. Kind Regards, the Discovery Parks team.
4 out of 5
Posted by a verified traveller on 13 Aug. 2019
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Comment from Hotel Management
15 Aug. 2019
by Guest Relations Manager
Thanks so much for staying with us and taking the time to leave us a rating. We hope to welcome you back again soon! Kind Regards, the Discovery Parks team.
4 out of 5
I had a comfortable stay in a cabin. The cabin had everything I needed and the park has a nice atmosphere
Posted by a verified traveller on 12 Aug. 2019
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Comment from Hotel Management
12 Aug. 2019
by Guest Relations Manager
Thank you so much for staying with us and for taking the time to share your experience. Great to read you enjoyed your stay and found it comfortable, with everything you needed. We appreciate your feedback and hope to welcome you back again soon. Kind Regards, the Discovery Parks team.
3 out of 5
Good location however room was quite run down and needed some repairs. No flyscreen door, no remote control for TV, skirting near fridge all warped and mouldy. Also I had to have the doona cover changed as it smelt like it hadn't been washed (musty). The staff were amazing though and fixed the doona cover and sourced a remote control for the TV so that was great :)
Posted by a verified traveller on 30 Jul. 2019
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Comment from Hotel Management
31 Jul. 2019
by Guest Relations Manager
Thank you for staying with us and for taking the time to share your experience. We're glad you found our park conveniently located - the Pilbara is a great place to be at this time of year. We're so sorry to read about the maintenance issues you encountered in your cabin, and we're pleased that our amazing staff were able to immediately address some of these for you. Our Discovery Way program is designed to help us monitor and continuously improve our services and facilities and we will certainly provide your feedback regarding the tired appearance of your cabin, fly screen door, and the warped and mouldy skirting to the team. We're always developing our parks and your feedback helps to prioritise projects. Thanks so much for getting in touch! We have 270 parks in our network with our Top Parks licensed parks and we hope you'll come back to visit some of them. Kind Regards, the Discovery Parks team.
4 out of 5
Posted by a verified traveller on 28 Jul. 2019
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Comment from Hotel Management
31 Jul. 2019
by Guest Relations Manager
Thanks so much for staying with us and for taking the time to leave us a rating. We hope to welcome you back again soon! Kind Regards, the Discovery Parks team.
As a guest of Discovery Parks – Pilbara, Karratha, you'll find an outdoor pool, tour/ticket assistance, and barbecue grills. Public spaces have free WiFi. Discovery Parks – Pilbara, Karratha also features a garden, complimentary newspapers in the lobby, and laundry facilities. Self parking is free. This 3.5-star Karratha cabin is smoke free.
38 guestrooms or units
Self-service laundry
Front desk (24 hours)
Tour and ticket information
Pool or billiards table
Garden
BBQ grill(s)
Newspapers in lobby (free)
No smoking on site
Family Friendly Amenities
Family property
Outdoor pool
Free WiFi
Laundry facilities
Playground on site
Microwave
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free self parking
Transport
Airport: Perth, WA Airport (PER) (1,528.6 km / 949.9 mi)
Parking: Free self parking
Room Amenities
Discovery Parks – Pilbara, Karratha offers 38 air-conditioned accommodations with irons/ironing boards. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers.
Television
Premium channels
Microwave
Electric kettle
Shower
Iron and ironing board
Air conditioning
Wheelchair accessible
Hotel Policies
Check-in
Check-in time starts at 2 PM
Check-in time ends at 5 PM
Minimum check-in age is: 18
Special check-in instructions:
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Guests arriving after 6 PM must contact the property at least 48 hours prior to arrival to receive check-in instructions.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Check-out
Check-out by 10 AM
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for AUD 20.0 per day.
Pet Policy
No pets allowed
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Debit cards not accepted
Staffed front desk
No lifts
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Rollaway bed fee: AUD 20.0 per day
Credit card charges are subject to a surcharge
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
