8/10 Good
Emilie
15 Apr 2024
Liked: Staff & service
Emilie
Stayed 4 nights in Apr 2024
Hotel Heluan
3.0 star property
Photo gallery for Hotel Heluan
Reviews
8.08.0 out of 10
Very good
Popular amenities
- Breakfast included
- Free Wi-Fi
The current price is AU$112
AU$112
includes taxes & fees
19 Apr - 20 Apr
Explore the area
387/41 Tržište, Karlovy Vary, Karlovarský kraj, 360 01
- Mill ColonnadePlace, Mill Colonnade1 min walk
- Hot Spring ColonnadePlace, Hot Spring Colonnade1 min walk
- Church of St. Mary MagdalenePlace, Church of St. Mary Magdalene1 min walk
- Karlovy Vary (KLV-Karlovy Vary Intl.)Airport, Karlovy Vary (KLV-Karlovy Vary Intl.)8 min drive
Room options
View all photos for Deluxe Double Room
Deluxe Double Room
- 34 sq m
- 1 bedroom
- Sleeps 3
- 1 Queen Bed
View all photos for Deluxe Twin Room
Deluxe Twin Room
- 45 sq m
- Sleeps 3
- 2 Single Beds
View all photos for Deluxe Triple Room
Deluxe Triple Room
- 45 sq m
- 1 bedroom
- Sleeps 4
- 1 Queen Bed and 1 Single Bed
View all photos for Superior Triple Room
Superior Triple Room
- City view
- 45 sq m
- Sleeps 4
- 1 Queen Bed and 1 Single Bed
About the area
Karlovy Vary
At Hotel Heluan you'll be within steps of Zámecké Lázně and Market Colonnade. Highlights at this hotel include free continental breakfast. .This hotel has free WiFi in public areas, multilingual staff and a lift. Each morning free breakfast is served. .Places within a 5-minute walk of this 3-property class Karlovy Vary hotel include Hot Spring Colonnade and Vridelni kolonada.
What's nearby
- Mill Colonnade - 1 min walk - 0.2 km
- Hot Spring Colonnade - 1 min walk - 0.2 km
- Church of St. Mary Magdalene - 1 min walk - 0.2 km
- Karlovy Vary Municiple Theater - 3 min walk - 0.3 km
- St. Peter and Paul Orthodox Church - 9 min walk - 0.8 km
Getting around
- Karlovy Vary dolni n. Station - 8 min drive
- Karlovy Vary (KLV-Karlovy Vary Intl.) - 19 min drive
Restaurants
- Café Elefant - 3 min walk
- Plzeňka Carlsbad - 6 min walk
- Goethe's Beer House - 4 min walk
- Pizzeria La Famiglia - 3 min walk
- Kavárna Zámecká Věž - 2 min walk
About this property
Hotel Heluan
Free breakfast is served daily. WiFi is free in public spaces. Hotel Heluan also features multilingual staff and a lift.
Smoking is allowed in designated areas at this 3-star Karlovy Vary hotel.
- 15 guestrooms or units
- Continental breakfast (free)
- Front desk (limited hours)
- Staff members are multilingual
- Lift
- Smoking in designated areas
Hotel Heluan offers 15 accommodations with a hairdryer and blackout curtains. 32-inch flat-screen televisions come with cable channels and Netflix. Bathrooms include a bath and bidets. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on request.
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Property amenities
Internet
- Available in some public areas: Free WiFi
Parking and transport
- No on-site parking available
Food and drink
- Free continental breakfast available daily 8:00 AM to 10:00 AM
Family friendly
- Mini-fridge
Conveniences
- Limited-hour front desk
Guest services
- Housekeeping on request
- Multilingual staff
Accessibility
- Lift (100 centimetre wide door)
More
- Designated smoking areas (fines apply)
Room amenities
Bedroom
- Bedsheets provided
- Blackout drapes
- Hypo-allergenic bedding
Bathroom
- Bathtub
- Bidet
- Hair dryer
- Private bathroom
- Shampoo
- Soap
- Toilet paper
- Towels provided
Entertainment
- 32-inch flat-screen TV with cable channels
- Netflix
- Streaming services
Food and drink
- Mini-fridge
More
- Desk
- Iron/ironing board on request
- Laptop workspace
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: 6:00 PM
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
The front desk is open daily from 8:00 AM - 3:00 PM
Front desk staffed during limited hours
Guests are recommended to download the property's Whatsapp mobile app before check-in
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours), lockbox
Pets
- No pets allowed
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
Payment types
Important information
Fees
Guests will be asked to pay the following charges at the property:
- A tax is imposed by the city: CZK 50.00 per person, per night. This tax does not apply to children under 18 years of age.
We've listed all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, Discover, Diners Club, JCB International, Union Pay and cash.
Property is also known as
Hotel Heluan Hotel
Hotel Heluan Karlovy Vary
Hotel Heluan Hotel Karlovy Vary
Frequently asked questions
What is the cancellation policy at Hotel Heluan?
Hotel Heluan offers free cancellation on select room rates. Check out the cancellation policy for more info.
How much does it cost to stay at Hotel Heluan?
As of 3 Apr 2026, prices found for a 1-night stay for 2 adults at Hotel Heluan on 19 Apr 2026 start from AU$112, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is there a spa on site at Hotel Heluan?
No, there is no spa at this property. Zámecké Lázně is a short 2-minute walk away.
Does Hotel Heluan serve breakfast?
Yeah, complimentary continental brekkie is served daily between 8:00 AM and 10:00 AM.
Is there a free airport shuttle available at Hotel Heluan?
No, Hotel Heluan does not offer an airport shuttle service.
What time are check-in & check-out at Hotel Heluan?
Check-in begins at 2:00 PM. Check-out time is 11:00 AM.
Are pets allowed at Hotel Heluan?
No, pets are not allowed.
Hotel Heluan Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 0 out of 1 reviews
10 - Excellent
0
Rating 8 - Good. 1 out of 1 reviews
8 - Good
1
Rating 6 - Okay. 0 out of 1 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 1 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 1 reviews
2 - Terrible
0
8.0/10
Staff & service