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Grandhotel Pupp

5.0 star property
Luxury hotel with 2 hot tubs and full-service spa

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Photo gallery for Grandhotel Pupp

Exterior
View from property
Exterior
Premier Suite front view (Wellness access)
Cafe
Reviews
9.2

Wonderful

Popular amenities

  • Hot tubHot tubHot tub
  • Pet-friendlyPet-friendlyPet-friendly
  • Spa
  • PoolPoolPool
  • Breakfast available
  • LaundryLaundryLaundry

Check out the area

Map
Mírové námestí 2, Karlovy Vary, 360 01
  • Popular LocationMill Colonnade9 min walk
  • Popular LocationDiana Lookout Tower14 min walk
  • Popular LocationElizabeth's Spa6 min drive
  • AirportPrague (PRG-Vaclav Havel)97 min drive

Room options

View all photos for Depandance Pupp Quisisana double Room (Wellness access)

Depandance Pupp Quisisana double Room (Wellness access)

Depandance Pupp Quisisana double Room (Wellness access)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Bathrobes
Private bathroom
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite front view (Wellness access)

Superior Suite front view (Wellness access)

Superior Suite front view (Wellness access)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Bathrobes
  • 60 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Premier Room front view (Wellness access)

Premier Room front view (Wellness access)

Premier Room front view (Wellness access)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Bathrobes
Private bathroom
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room front view (Wellness access)

Superior Room front view (Wellness access)

Superior Room front view (Wellness access)

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Bathrobes
Private bathroom
Hairdryer
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room forest view (Wellness access)

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room forest view (Wellness access)

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Bathrobes
Private bathroom
Hairdryer
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Depandance Pupp Quisisana Suite (Wellness access)

Depandance Pupp Quisisana Suite (Wellness access)

Depandance Pupp Quisisana Suite (Wellness access)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Bathrobes
  • 70 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Modern Room forest view (Wellness access)

Hypo-allergenic bedding, minibar, in-room safe, desk

Modern Room forest view (Wellness access)

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Bathrobes
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Modern Studio forest view (Wellness access)

Hypo-allergenic bedding, minibar, in-room safe, desk

Modern Studio forest view (Wellness access)

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Bathrobes
Private bathroom
  • 41 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Modern Room front view (Wellness access)

Hypo-allergenic bedding, minibar, in-room safe, desk

Modern Room front view (Wellness access)

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Bathrobes
Private bathroom
Hairdryer
  • 25 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Modern Studio front view (Wellness access)

Hypo-allergenic bedding, minibar, in-room safe, desk

Modern Studio front view (Wellness access)

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Bathrobes
Private bathroom
  • 41 sq m
  • River view
  • Sleeps 3
  • 1 Single Bed

View all photos for Premier Suite front view (Wellness access)

Premier Suite front view (Wellness access)

Premier Suite front view (Wellness access)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Bathrobes
  • 60 sq m
  • City view
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

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The price is AU$292
for 1 night
includes taxes & fees
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About the area

Karlovy Vary

A luxury stay in Karlovy Vary awaits you at Grandhotel Pupp. Within steps you'll find Slavkovsky Forest Nature Reserve and Diana Cable Car. Highlights at this boutique hotel include 2 hot tubs, a full-service spa and an indoor swimming pool. .A pampering day can include deep-tissue massages, hot stone massages and mani/pedis along with access to the sauna and hot tub. The fine-dining restaurant, Grandrestaurant Pupp, serves international cuisine and is open for breakfast, lunch and dinner. Bechers Bar is the hotel's own cocktail bar, serving drinks along with dinner. Enjoy the gym, sauna and pool loungers as well as access to bike hire. 12917 square feet (1200 square metres) of event facilities include 5 meeting rooms and conference space, and other business amenities include a business centre. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available daily between 7 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also valet parking, along with the convenience of car rentals on site. .Places within a 5-minute walk of this 5-property class Karlovy Vary hotel include Karlovy Vary Museum and Karlovy Vary Municiple Theater.

What's nearby

  • Karlovy Vary Municiple Theater - 4 min walk
  • Hot Spring Colonnade - 7 min walk
  • Mill Colonnade - 9 min walk
  • Diana Lookout Tower - 14 min walk
  • Elizabeth's Spa - 6 min drive

Getting around

  • Karlovy Vary Station - 6 min drive
  • Vaclav Havel Airport (PRG) - 97 min drive

Restaurants

  • Café Pupp - 1 min walk
  • Café Elefant - 3 min walk
  • Goethe's Beer House - 3 min walk
  • Restaurace U Švejka - 5 min walk
  • Rozhledna Diana - 15 min walk

About this property

Grandhotel Pupp

Luxury hotel with 2 hot tubs and full-service spa
Grandhotel Pupp offers its guests a full-service spa, 2 hot tubs, an indoor pool, and a health club. There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and 5 meeting rooms. Event space at this hotel measures 12917 square feet (1200 square metres) and includes conference space. A sauna, a library, and a terrace are also featured at the luxury Grandhotel Pupp. Parking is available for a fee.

This 5-star Karlovy Vary hotel is smoke free.

  • 228 guestrooms or units
  • 4 levels
  • 2 buildings
  • 12917 sq ft of conference space
  • 1200 sq. m of conference space
  • Built in 1701
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Grandhotel Pupp offers 228 accommodations with minibars and espresso makers. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers, dressing gowns, complimentary toiletries and hairdryers.

This Karlovy Vary hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

The on-site spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, Thai massages and facials. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.

Languages

Czech, English, German, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (EUR 20 per night)
  • Valet parking on site (EUR 20 per night)

Food and drink

  • Daily buffet breakfast available 7 AM to 11:00 AM for a fee: EUR 22 for adults and EUR 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Bechers Bar
  • Cafe Pupp
  • Club Mala Dvorana
  • Grandrestaurant Pupp

Things to do

  • 18 holes of golf
  • 2 spa tubs
  • Bicycle rentals
  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 12,917 square feet of conference space
  • 5 meeting rooms
  • Business centre

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Low-height counter and sink
  • No lift

More

  • 2 buildings
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1701
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste on request
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Espresso maker
  • Limited room service
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The property will be renovating from 8 July 2024 to 2 September 2024 (completion date subject to change). The following areas are affected:
  • Exterior
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet (varies based on length of stay)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 60 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.99 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 22 for adults and from EUR 15 for children
  • Self-parking fee: EUR 20 per night
  • Valet parking fee: EUR 20 per night
  • Pet fee: EUR 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 60 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards and cash.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM
  • Reservations are needed for golf tee times and massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Czechia. This property is rated 5 stars.

Property is also known as

Grandhotel Pupp
Grandhotel Pupp Hotel
Grandhotel Pupp Hotel Karlovy Vary
Grandhotel Pupp Karlovy Vary
Grandhotel Pupp De Luxe Hotel Karlovy Vary
Grandhotel Pupp Hotel
Grandhotel Pupp Karlovy Vary
Grandhotel Pupp Hotel Karlovy Vary

Frequently asked questions

What is the cancellation policy at Grandhotel Pupp?

Grandhotel Pupp offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grandhotel Pupp?

As of 16 May 2024, prices found for a 1-night stay for 2 adults at Grandhotel Pupp on 22 May 2024 start from AU$258.56, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grandhotel Pupp?

Yep, Grandhotel Pupp has a self car park for EUR 20 per night.

Is there a spa on site at Grandhotel Pupp?

Yep, there is an onsite spa at Grandhotel Pupp. It has 2 hot tubs, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Grandhotel Pupp have a pool?

Yep, and guests recommend it! Grandhotel Pupp has a pool and an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 8:00 AM to 9:00 PM.

What luxury perks are available at Grandhotel Pupp?

Grandhotel Pupp features 2 hot tubs, a health club and an indoor pool.

Does Grandhotel Pupp serve breakfast?

You bet, travelers give a thumbs up to the buffet brekkie here! Offered daily from 7 AM to 11:00 AM, this is the perfect spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Grandhotel Pupp?

No, Grandhotel Pupp does not offer an airport shuttle service.

Is there a bar or restaurant at Grandhotel Pupp?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Grandhotel Pupp?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Grandhotel Pupp?

Furry friends are welcome at Grandhotel Pupp, with food and water bowls on offer.

Grandhotel Pupp Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 503 out of 747 reviews" "
Rating 8 - Good. 162 out of 747 reviews" "
Rating 6 - Okay. 49 out of 747 reviews" "
Rating 4 - Poor. 24 out of 747 reviews" "
Rating 2 - Terrible. 9 out of 747 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Boris

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Movie vacation
Amazing hotel with classics
Stayed 2 nights in Jan 2024

10/10 Excellent

Jeffery a

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

6/10 Okay

tanja

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
glorious hotel just a purely terrible trip this
Booked a suite - it was over the road in the freezing cold, said no thank you (NOT CLEAR ON BOOKING NOT IN HOTEL) and had a small basic room in hotel and charged us the same ....no one there to help with bags on arrival - eventually found someone to park the car - a million years away from my last visit . So so so disappointed and so many issues
Stayed 2 nights in Jan 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Meris

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We absolutely loved staying at the Pupp. Clean, friendly, excellent staff, delicious food, beautiful room, awesome pool, wonderful spa, I could go on all day. Can’t wait to visit again!
Stayed 3 nights in Dec 2023

10/10 Excellent

Michelle, Livonia

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely
Stayed 2 nights in Dec 2023

10/10 Excellent

Farah, Winchester

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

6/10 Okay

Fleur

Disliked: Room comfort
Review the booking carefully
We were excited to book this amazing hotel but were embarrassed when we arrived for check in and told we were actually staying across the street and canal in their ‘other’ hotel. They couldn’t find us on the check in list and then it was ‘oh there you are, you’re staying over there…’We still had access to the restaurant and fitness area but we had to bundle up each time and it took all of the magic out of the stay. With the exception of one photo on the hotels.com of the other hotel, there was no indication at all that we were staying elsewhere. With none of the convenience of the actual Pupp hotel, or access to room service etc. There wasn’t even a hotel services book in our room. We felt very removed and lesser than the other guests.
Stayed 3 nights in Dec 2023

10/10 Excellent

G Mark

Stayed 2 nights in Dec 2023

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel I've ever stayed in. Physically beautiful with an attentive staff and excellent amenities. I was fortunate to be there during a very low tourist season so we had easy access to all spa amenities at all times without a wait. Be careful about which Pupp property your room is in. The Riverside and Parkside facilities are all connected but the Quisisnana property is across a river. When we arrived we found out we were in Quisisnana and payed an extra 50 Euro a night to upgrade to riverside - well worth it as our frequent spa trips would have been much more difficult. The area itself was gorgeous amidst heavy snow. But the hotel was the star of the show for us.
Stayed 3 nights in Nov 2023