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Kapas Island Resort

2.5 star property

Photo gallery for Kapas Island Resort

On the beach
Outdoor pool
Restaurant
Front of property
Standard Chalet | View from room

Reviews

3.8 out of 10

Popular amenities

  • Pool
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available

Explore the area

View map
Pulau Kapas, Marang, Kapas Island, Terengganu, 21600
  • Place, Safari Beach
    ‪10 min walk‬
  • Place, Long Beach
    ‪14 min walk‬
  • Place, Blue Lagoon
    ‪14 min walk‬
  • Airport, Kuala Terengganu (TGG-Sultan Mahmood)
    ‪111 min drive‬

Room options

View all photos for Standard Chalet

Standard Chalet

Standard Chalet

  • Garden view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Family Sea View

A room with two single beds, wooden flooring, and a curtain on the window.

Deluxe Family Sea View

  • Sea view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Deluxe Garden View

Deluxe Garden View

Deluxe Garden View

  • Garden view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Superior Chalet

Superior Chalet

Superior Chalet

  • Garden view
  • Sleeps 2
  • 2 Single Beds

About the area

Kapas Island

At Kapas Island Resort you'll be within just a 10-minute stroll of Long Beach and Gemia Beach. Highlights at this beachfront lodge include a restaurant and an outdoor swimming pool. .The restaurant, Selayang Cafe, serves international cuisine. Additionally, you'll find a garden, barbecues and a picnic area. Local cuisine breakfast is available daily between 7:30 AM and 10 AM. There's also self parking, along with the convenience of a ferry terminal shuttle. .Sights within a 15-minute walk of this Kapas Island lodge include Safari Beach and Blue Lagoon.
View more Lodges in Kapas IslandOpens in a new window

What's nearby

  • Safari Beach - 10 min walk - 0.9 km
  • Long Beach - 14 min walk - 1.2 km
  • Blue Lagoon - 14 min walk - 1.2 km

Restaurants

  • Sotong Celop Tepung Pok Pa
  • K-Rol Saga Ikan Bakar & Celop Tepong
  • Restoran Dang Dangdut Pantai Kelulut
  • Nasi Dagang Atas Tol Kelulut
  • ‪KBC - ‬5 min walk

About this property

Kapas Island Resort

There's a restaurant on site. An outdoor pool, barbecue grills, and tour/ticket assistance are also featured at Kapas Island Resort. For a fee, parking is available.
  • 54 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Dining venue
Kapas Island Resort offers 54 accommodations with air conditioning. Rooms open to balconies. Bathrooms include a shower. Housekeeping is provided once per stay.

Similar properties

Exterior
Paya Bunga Hotel Terengganu
Kuala Terengganu
  • Pool
  • Kids’ pool
  • Parking included
  • Free Wi-Fi
4.2 out of 5, Very good, 186 reviews
The price is AU$68
includes taxes & fees
9 July - 10 July
Paya Bunga Hotel Terengganu

Property amenities

Parking and transport

  • Ferry terminal shuttle (surcharge)
  • Parking on site (surcharge)
  • Limited on-site self parking

Food and drink

  • Daily local cuisine breakfast available 7:30 AM to 10 AM for a fee: MYR 20 for adults and MYR 15 for children
  • A restaurant

Restaurants on site

  • Selayang Cafe

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (once per stay)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • On the beach
  • Picnic area

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in time starts at 2:30 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the ferry terminal (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:30 AM - 9:30 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Electricity is only available from 11:30 AM to 4:30 PM and 6:30 PM to 8:30 PM at this property.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately MYR 20 for adults and from MYR 15 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation.

Property is also known as

Kapas Island Resort Pulau Kapas
Kapas Island Resort
Kapas Island Pulau Kapas
Kapas Island
Kapas Island Hotel Pulau Kapas
Kapas Island Resort Lodge
Kapas Island Resort Kapas Island
Kapas Island Resort Lodge Kapas Island

Frequently asked questions

What is the cancellation policy at Kapas Island Resort?

Kapas Island Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Kapas Island Resort?

Yep, Kapas Island Resort has a self car park, for a fee. A self car park is also available, for a fee.

Are there any beaches close to Kapas Island Resort?

Yep, Kapas Island Resort is a short 6-minute walk from Long Beach. Fun beach activities include scuba diving.

Does Kapas Island Resort have a pool?

Kapas Island Resort has an outdoor pool.

Does Kapas Island Resort serve breakfast?

You bet, local cuisine brekkie is served daily from 7:30 AM to 10 AM.

Is there a free airport shuttle available at Kapas Island Resort?

No, Kapas Island Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Kapas Island Resort?

Yep, you can grab a meal at Kapas Island Resort's onsite restaurant that serves international cuisine.

What time are check-in & check-out at Kapas Island Resort?

Check-in begins at 2:30 PM. Check-out time is 11:00 AM.

Are pets allowed at Kapas Island Resort?

No, pets are not allowed.

Kapas Island Resort Reviews

Reviews

3.8
Rating 10 - Excellent. 0 out of 39 reviews
Rating 8 - Good. 5 out of 39 reviews
Rating 6 - Okay. 5 out of 39 reviews
Rating 4 - Poor. 8 out of 39 reviews
Rating 2 - Terrible. 21 out of 39 reviews

3.6/10

Cleanliness

5.0/10

Staff & service

4.4/10

Amenities

3.4/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

Ophelia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort really terrible, toilet full of insect. Bad environment and food was terrible.
Stayed 1 night in Sep 2020
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't go there

Left after the first night. Maintenance has been totally neglected, place was rundown. Breakfast was really bad, coffee tastes like water, no juice nor water offered, no bread. No electricity for a large part of the day. This place should be taken out of the offer!
Pool with no water, very bad condition
So called breakfast
Rubbish around the hut
Stayed 4 nights in Aug 2020
Verified

6/10 Okay

Supiah

Disliked: Cleanliness, amenities, property conditions & facilities
Very near to beach. Nice snorkelling and very warm beach
Stayed 2 nights in Aug 2020
Verified

8/10 Good

Hashir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall ok cz you paid for budget resort.

Friendly staff, privacy area. No crowded people. Just resort need to improve in maintainance. Looks so old. Overall OK if you just using room for bath and sleep. Others time must spend at beach..
Stayed 1 night in Jul 2020
Verified

6/10 Okay

farra

Liked: Staff & service, amenities
Disliked: Cleanliness
nampak macam resort terbiar. perabot semua nampak usang. tandas sangat kotor macam tak pernah cuci. ada tingkap yang tak boleh kunci. nyamuk banyak, besar-besar pula tu. perlu improve, kawasan dah cantik, tapi sayang resort terbiar macam tu je. makanan pun so-so je.. yg ok nye sebab layanan receptionist memang terbaik, sentiasa senyum & baik.
Stayed 1 night in Jul 2020
Verified

6/10 Okay

Bani

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff were great and very helpful. The common area, restaurant and surroundings are nice, and it's a great beach location, a little further away from the Coral Bay beach which is very crowded on weekends. But the chalet is a bit run down, the sheets, curtains, and blanket were obviously very old and worn. Cupboards were dusty too. Don't expect superb amenities on an island getaway but clean and bright-looking would go a long way towards adding value for guests, especially since resort rates are charged.
Stayed 2 nights in Jul 2020
Verified

2/10 Terrible

JURIAH

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty... food service so slow.. check in so slow
Stayed 1 night in Mar 2020
Verified

2/10 Terrible

Berta

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Insalubre

El peor cuchitril que hemos estado en todo el viaje. Asqueroso, lleno de pelos y suciedad incrustada que ya no se podía sacar. Condiciones insalubres y no nos pudimos cambiar porque no nos querían devolver el dinero. El desayuno era de 7 a 10 i si te presentabas a las 8 ya no había nada. No tengas miedo a ir sin reservar a Kapas! Es el único lugar que ofrece reserva des de un portal y por eso los viajeros que dudamos nos tiramos a la piscina ( por cierto, en la foto dicen que tienen pero resulta que no operativa)!
Stayed 2 nights in Aug 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
We didn’t expect much, based on the reviews. It was a nice resort at one time, but it is very run down. Our first night was terrible. The bathroom ceiling leaked in multiple places and was not nice. The bedding was not very clean and there was black mould in multiple locations. The next day we complained and they were very nice about giving us a different room. It was much better, but still in need of care. We did extend our stay one more night and we are grateful that, given our frustrations, they gave us a good deal.
Stayed 2 nights in Aug 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Ask about times electricity is turned on.

Resorts are powered by generators in the island (no powerlines). KIR did not advertise that there TURN OFF the electricity/generators between 8am-12pm and between 4pm-7pm (total 7 hours) daily!!! Poor insulation meant the rooms are HOT by 8.30am with the aircon or fan not working (note aircon rooms do not have fans, rooms have one or the other. Considering check-out is by 12pm, you could spend the rest of the 4-hour-morning struggling to relax or complaining (e.g. we did not get the aircon comfort we specifically paid for). The electricity is turned on again after 12pm checkout, but since check in is at 3pm, it meant guests only get to use the electricity for a maximum of 1 hour before 4pm power cut! The other resorts kept their power running or only turned it off for 1-2 hours, at a time, or once daily. Other than this MAJOR issue that feels like false advertising, we can accept that the KIR is old and rustic, looking like it's rundown and needs some care/maintenance kind of charm. The entrance to the jungle trekking is behind it (convenient), and it is the only accommodation in the whole island with a small pool. A simple European/American style breakfast was served as part of a package. Kapas Island Resort's location was quieter than the main party area where Coral Beach, Ombak and KBC are located.
Stayed 1 night in Jul 2019
Verified

2/10 Terrible

Carla

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pésimo lugar

Mal olor, no está limpio, lleno de insectos dentro de la habitación, no alojarse aquí
Stayed 1 night in Jul 2019
Verified

2/10 Terrible

Maribel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nada recomendable, no reservar.

El peor hotel en el que he estado nunca. Hotel depreciado y no mantenido ni reformado. Toallas de hace 20 años, no hacen limpieza de nada, ni baño, ni camas.... no iba la cisterna, vinieron y quitaron la tapa para que pulsasemos directamente desde el interior...en fin...nunca imaginé que fuese a estar tan mal.
Stayed 2 nights in Sep 2018
Verified

2/10 Terrible

Manuel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible conditions and room status

We booked a double “superior” room and when you see it from outside seems lovely. Everything change completely when you open the door. Quite dirty, really hot, all windows opened, so plenty of insects coming... A complete nightmare. About breakfast, no words, awful. We were traveling as backpack, and have been before in bad places, but never like this. Absolutely I will never recommend.
Stayed 1 night in Aug 2018
Verified

8/10 Good

Koshy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice clean and pleasant room for a relaxed holiday

The rooms were comfortable and clean. Good for a relaxed holiday. Power supply was from the National Electricity Board using a solar hybrid generator for the island. The power comes on at certain hours in the afternoon and at night. The power came on as scheduled. However, the hotel / resort could not arrange for boat rides to the best snorkeling areas and kayaking facilities were lacking. I had to arrange these with a neighboring hotel. My trip to Kapas island was to enjoy these activities. The arrangement for the boat trip back was also disappointing. The hotel made arrangements with a separate boat company. Somehow the message didn't get through and the staff could only say that they have informed and couldn't do anything. I was told to wait another hour or two for the next boat. I had to call the boat company myself to get a good response.
Stayed 1 night in Jun 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
One of my room booking number 144860055836 was not prepared.
Verified

2/10 Terrible

Eng

Disliked: Cleanliness, property conditions & facilities, room comfort

Never maintained the property.

Just for basic sleep If You have no others choice
Stayed 1 night in Apr 2018
Verified

4/10 Poor

Sarah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kleine Hütte in Strandnähe

Unser Zimmer war sehr nah am Wasser. Das serviceteam war freundlich und bemüht, aber leider konnten viele kaum englisch sprechen! Die kleine Hütte die wir gebucht hatten war zwar auf den ersten Blick sauber, aber das Bad war in einem schlimmen Zustand... Der Ablauf des Waschbeckens lief einfach auf den Boden und auch die Dusche war nicht abgetrennt von WC und Waschbecken! Beim Frühstück waren wir ebenfalls enttäuscht da es nur Reis und Nudeln gab, hier sind die Geschmäcker natürlich unterschiedlich!! Noch einmal würden wir das Ressort auf keinen Fall buchen, die Insel ist aber einen Trip wert!!
Stayed 2 nights in Oct 2017
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid this place!

Bad service. Room is dirty. Toilet is worse! Food also equally bad. Also to note the electricity is shut off from 8am-7pm everyday as they use generator. Means no aircon,no tv also in the room.
Stayed 1 night in Sep 2017
Verified

4/10 Poor

lorena

Disliked: Cleanliness, property conditions & facilities, room comfort
Beautiful island but the superior chalet wasn't clean So one Night was be enought.
Stayed 1 night in Aug 2017
Verified

4/10 Poor

Rich

Disliked: Cleanliness, staff & service, room comfort

Good location

Warning: the website was ambiguous. I thought I was booking for 2 adults and 2 children - i.e.2+3 which I understood as being 2 rooms. What we got 1 double + 1 single bed in one room. On the 2nd night we got a mattress, but the floor was so dirty I didn't want to sleep on it.
Stayed 3 nights in Aug 2017
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DON'T GO. Dirty, disgusting and disappointing

Cualquier alojamiento mejor que este. Está sucio y sin arreglar desde hace 10 años. Una tomadura de pelo y de dinero. Y para el colmo el desayuno estaba en mal estado. Nada recomendable, caro y asqueroso.
Stayed 2 nights in Aug 2017
Verified

2/10 Terrible

Marc

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Alojamiento pésimo

El sitio es viejo y ruinoso. El baño literalmente da asco. Las fotos que salen en su pagina web no son reales y dicen que hay TV, nevera y antimosquitos electrico..nada! Pone que lo van a renovar, pero a julio 2017 no han empezado ni hay indicios. Hemos chequeado otros bungalows y hablado con otros huéspedes y las condiciones pesimas del alojamiento eran las mismas. Lo unico positivo es que nos dejaron hacer el check-out late (3h mas tarde) sin ningún cargo adicional
Stayed 3 nights in Jul 2017
Verified

4/10 Poor

Flavius

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Good location, not so good conditions

Pros: - it's close to the beach and offers a better stay than a tent - has air-con and electrical power - staff are friendly - food (both breakfast and restaurant) is very good - the chalet gives you privacy - own bathroom Cons: - sink not working - shower only has cold water, water pressure is quite low - room didn't look clean - there were dust bunnies all over the place, spider nets (and spiders) - bed was very bouncy and the sheets didn't look clean (consider bringing your own if you have a bit of room in luggage) - no air-con remote - you can either turn it on (max) or off - the walls were dirty and you could see through in the corners
Stayed 2 nights in Jun 2017
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worst resort I've ever stayed in my life.
Stayed 2 nights in Jun 2017
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Seaview chalet not really a seaview.

Not gonna choose this resort again. But kapas island is a nice place. the staff very friendly and approachable.