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The Regency Waterfront Hotel

3.5 star property
Comfortable hotel with 24-hour front desk and restaurant

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Photo gallery for The Regency Waterfront Hotel

Interior
Interior
Front of property - evening/night
Family Premier
Breakfast, lunch, dinner served; local and international cuisine
Reviews
7.0

Good

Popular amenities

  • Parking includedParking includedParking included
  • HousekeepingHousekeepingHousekeeping
  • Room serviceRoom serviceRoom service
  • LaundryLaundryLaundry
  • Air conditioningAir conditioningAir conditioning
  • RestaurantRestaurantRestaurant

Explore the area

Map
Jalan Sultan Mahmud, Kuala Ibai, Kuala Terengganu, Terengganu, 20400
  • Popular LocationFloating Mosque13 min walk
  • Popular LocationKuala Terengganu Drawbridge8 min drive
  • Popular LocationPasar Payang8 min drive
  • AirportKuala Terengganu (TGG-Sultan Mahmood)29 min drive

Room options

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Electric kettle
Free bottled water
Coffee/tea maker
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Air conditioning
Fridge
Flat-screen TV
Private bathroom
Electric kettle
Free bottled water
Coffee/tea maker
Satellite channels
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Premier

Desk, iron/ironing board, free WiFi

Family Premier

Highlights

Air conditioning
Fridge
Flat-screen TV
Private bathroom
Electric kettle
Free bottled water
Coffee/tea maker
Satellite channels
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Similar properties

Front of property
Hotel Grand Continental Kuala Terengganu
Pool
Kids pool
Parking included
Free WiFi
3.7 out of 5, Good, (218)
The price is AU$55
for 1 night
includes taxes & fees
12 June - 13 June
Hotel Grand Continental Kuala Terengganu

About the area

Kuala Terengganu

At The Regency Waterfront Hotel you'll be within a 15-minute walk of Floating Mosque and 3.1 km (1.9 mi) from Malaysian Handicraft Centre. Highlights at this hotel include a restaurant and in-room free WiFi. .This hotel has a 24-hour front desk, dry cleaning/laundry services and luggage storage. Added amenities include a lift. Buffet breakfast is available daily. There's also the convenience of free self parking. .Sights within a 10-minute drive of this 3.5-property class Kuala Terengganu hotel include Terengganu Craft Cultural Centre and Sultan Ismail Nasiruddin Shah Stadium.

What's nearby

  • Floating Mosque - 13 min walk
  • Malaysian Handicraft Centre - 4 min drive
  • KTCC Mall - 8 min drive
  • Kuala Terengganu Drawbridge - 8 min drive
  • Pasar Payang - 8 min drive

Getting around

  • Kuala Terengganu (TGG-Sultan Mahmood) - 30 min drive

Restaurants

  • Mama Kim Sauna Mee - 15 min walk
  • Mama Tomyam Kuala Ibai - 17 min walk
  • Warung Yah, Kuala Ibai - 16 min walk
  • Warong Norazila Kuala Ibai - 14 min walk
  • Juara Tomyam Kuala Ibai - 13 min walk

About this property

The Regency Waterfront Hotel

Comfortable hotel with 24-hour front desk and restaurant
There's a restaurant on site. The Regency Waterfront Hotel also features dry cleaning/laundry services, room service (during limited hours), and a lift. Self parking is free.
  • 165 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Lift
  • 1 conference room
  • Dining venue
The Regency Waterfront Hotel offers 165 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. Flat-screen televisions come with satellite channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available for a fee
  • A restaurant

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service

Business services

  • Meeting room

Accessibility

  • Lift

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer on request
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express.

Property is also known as

Regency Waterfront Hotel Kuala Terengganu
Regency Waterfront Hotel
Regency Waterfront Kuala Terengganu
Regency Waterfront
The Regency Waterfront
The Regency Waterfront Hotel Hotel
The Regency Waterfront Hotel Kuala Terengganu
The Regency Waterfront Hotel Hotel Kuala Terengganu

Frequently asked questions

What is the cancellation policy at The Regency Waterfront Hotel?

The Regency Waterfront Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at The Regency Waterfront Hotel?

Yep, The Regency Waterfront Hotel has a free self car park.

Are there any beaches close to The Regency Waterfront Hotel?

The closest beach to The Regency Waterfront Hotel is Kelulut Beach (15.2 km).

Does The Regency Waterfront Hotel serve breakfast?

Sure does, buffet breakfast is available daily.

Is there a free airport shuttle available at The Regency Waterfront Hotel?

No, The Regency Waterfront Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at The Regency Waterfront Hotel?

Yep, you can grab a meal at The Regency Waterfront Hotel's onsite restaurant that serves local and international cuisine.

What time are check-in & check-out at The Regency Waterfront Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at The Regency Waterfront Hotel?

No, pets are not allowed.

The Regency Waterfront Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 6 out of 31 reviews" "
Rating 8 - Good. 11 out of 31 reviews" "
Rating 6 - Okay. 9 out of 31 reviews" "
Rating 4 - Poor. 2 out of 31 reviews" "
Rating 2 - Terrible. 3 out of 31 reviews" "

6.8/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Iskandar

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booking done 3 months before arrival date arrived at the hotel, hotel already closed/shut down for a couple months according to nearby shop Should give us an early notice, luckily we are able to get another hotel during this school holiday Terrible customer service
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
No reason how to say about
Stayed 1 night in Sep 2019

4/10 Poor

Aini Azimah

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2019

8/10 Good

LiewKee, Singapore

Travelled with group
Liked: Cleanliness, staff & service
Hotel has a small cafe in front of the main entrance selling local food, cakes etc. Nice to gather my group of friends there. Hotel allowed us to park our cars in their premise ( with security guard ) when we went to island for two nights free of charge. Unfortunately, the lift was not working when we checked in. So we are not able to stay at higher floor, which should have better view.
Stayed 1 night in Aug 2019

8/10 Good

NURHIDAYAH

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel are nice
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Overall OK. Except that when I check in, the process are a bit slow. The reception can't find my booking at first. That's the slowest check in process I ever had.
Stayed 1 night in Jul 2019

6/10 Okay

surekah binti bidih

Liked: Cleanliness, property conditions & facilities, room comfort
bathroom so bad.no hot water.
Stayed 1 night in Jun 2019

10/10 Excellent

Zaharah, Johor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All ok i like it..
Stayed 1 night in Jun 2019

8/10 Good

mohd azan

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
All is good accept the bathroom, will become flood when shower