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4.7 out of 5

"We had a lovely stay at Crystal Creek Meadows. Staff were lovely, rooms were beautiful, great relaxing environment. " More

By a verified traveller on Mon 06 Feb 2017

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Hotel Description

A luxury stay in Kangaroo Valley awaits you at Crystal Creek Meadows Luxury Cottages. You'll be 4.7 km (2.9 mi) from Pioneer Museum Park and 6.4 km (4 mi) from Red Rocks Nature Reserve. Highlights at this property include free self parking, and in-room kitchens and washing machines.

All 4 accommodations feature TVs with digital channels, and you can enjoy free WiFi, fireplaces, and balconies or patios. Kitchens come equipped with refrigerators, microwaves, and stovetops, and minibars provide free refreshments. Premium linens invite a comfortable night's sleep, and you'll find nice touches like soaking tubs and bathrobes. IPod docks, living rooms, and dining areas are also available. Weekly housekeeping is available.

A day of pampering can include Swedish massages and body wraps along with aromatherapy and mani/pedis. Enjoy access to ecotours and free bike rentals. Added amenities include free WiFi in public areas and laundry facilities.

Sights within a 20-minute drive of this 4.5-star Kangaroo Valley property include Nowra Golf Course and Berry Courthouse.

Standard Suite, 2 Bedrooms, Kitchen (Fleur Regular)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Deluxe Suite, 2 Bedrooms, Kitchen (Fleur Deluxe)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Standard Suite, 2 Bedrooms, Kitchen (Rose Last Minute W/end!)

Bed Count 2 King Beds Maximum Occupancy 5 Max

Family Cottage, 2 Bedrooms, Fireplace, Garden View

Bed Count 1 King Bed Maximum Occupancy 5 Max

Standard Suite, 1 Bedroom, Kitchen (Jumbuck Last Minute W/end)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Cottage, 2 Bedrooms, Fireplace

Bed Count 2 King Beds Maximum Occupancy 6 Max

Crystal Creek Meadows Luxury Cottages ratings based on 12 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Crystal Creek Meadows Luxury Cottages

Everyone (3) Couples (8) Family (1)
1 out of 5

Most disappointing

Did not live up to expectations as suggested by the advertising and photographers

Posted by on 1 May 2017

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Comment from Hotel Management

11 May 2017 by Sophie

Thank you for your review which emphasises the importance of taking care when booking on online travel sites. These sites carry multiple pictures and have a standardised method of presentation and as such we are limited to the amount of information we can upload. However both this site and our website clearly represent every cottage in great detail and we go to great effort to ensure our business is represented responsibly and transparently. When you made your original booking you selected Fleur Farm Cottage – this is our simplest cottage for young families and couples. I phoned you and suggested an upgrade to Rose Garden Cottage which is larger and more comfortable for four adults. You accepted this upgrade which we gave you at no additional charge. Upon arrival you identified three problems, a) broken light globe, b) sheets puckered in the corners on single beds, c) fan not switching off. We offered to rectify the first two and there was no problem with the fan, however you did not accept that as sufficient, so we refunded you 100% and found you alternative accommodation. We are sorry that the accommodation did not meet your expectations however do feel we have appropriately represented our business.

5 out of 5
We had a lovely stay at Crystal Creek Meadows. Staff were lovely, rooms were beautiful, great relaxing environment.

Posted by on 6 Feb. 2017

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5 out of 5
Location: Away from it all
Facilities: Home away from home; Service: Go the extra mile; Cleanliness: Spotless;

Posted by on 11 Jan. 2015

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5 out of 5
Pros: The Hosts!
Cons: Having to leave.
Location: Inspiring
Facilities: Home away from home; Value: Great deal; Service: Remarkable, Go the extra mile; Cleanliness: Beautiful; Property is beautiful and terrific for kids young and old.

Posted by , from Australia - NSW - Sydney on 6 Jan. 2014

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Comment from Hotel Management

6 Jan. 2014 by

Hi Tanya and family! Thank you for your review. We're really pleased that you enjoyed the property - it is lovely in summer especially in the evening by the summerhouse with the kids playing in the gardens. So please they had a great time too, and were able to chill out and enjoy nature. All the best to you and the family and we look forward to seeing you again. Best wishes, Sophie and Chris

5 out of 5
Pros: Very relaxing and away from the every day fast pace!
Cons: Quality of frozen dinners and were extra, some fresh steaks to BBQ would have been better
Location: Away from it all
Facilities: Very comfortable; Value: I bit on the high end; Service: Helpful, Not much involvement ; Cleanliness: Beautiful; Overall very good, the gift hamper was a nice touch, but daily rate the same whether you stayed one night or more?

Posted by , from Australia - NSW - Sydney on 21 Oct. 2013

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Comment from Hotel Management

21 Oct. 2013 by

Dear Peter, we are delighted to hear you enjoyed your stay in tranquil Kangaroo Valley. We do provide steaks, bbq packs and picnics which can be found on our website and our Welcome Kit sent to each guest upon booking. The frozen dinners are made locally and provide an additional option for convenience, but are not included in the tariff as not everyone wants these extras. As a small family business we have chosen to keep our pricing consistent throughout the year. All the best, Sophie

5 out of 5
Pros: Beautiful place stayed in lots of places and this was at the top friendly relaxing quiet and stunning views
Cons: Needed more time there
Greeted by warm friendly staff

Posted by on 18 Oct. 2013

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Comment from Hotel Management

18 Oct. 2013 by

Hi Alan, we're thrilled you enjoyed your honeymoon with us, and that you were able to relax and enjoy the beautiful countryside, and have a lovely start to your married life. We hope you will be able to spend longer next time! All the best, and lovely to meet you both, Sophie

5 out of 5
Pros: Beautiful location, lovely spa bath, everything you could want for a romantic escape.
Location: Inspiring
Facilities: Home away from home; Value: Amazing; Service: Outstanding; Cleanliness: Pristine, Beautiful; Loved the 5 Senses Walk around the property and the beautiful complimentary aromatherapy items in the cottages.

Posted by , from Australia - NSW - Sydney on 14 Apr. 2013

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Comment from Hotel Management

14 Apr. 2013 by

Thank you for your lovely review Emma Jane. We are so lucky to live in such a beautiful spot, and we love sharing it with others. Our handmade bath and personal care products are a big hit as the 100% essential oils really help guests unwind and relax. I'm glad you got to enjoy the 5 Senses Walk, it's a lovely way to enjoy the aromas of the countryside. There are lots of other lovely walks in our area, which you might like to try next time. Best wishes, Sophie

5 out of 5
Pros: High standard of eco accommodation
Cons: We couldn't stay longer
Location: Perfect, Australia
Facilities: Top of the line; Value: Great deal; Service: Go the extra mile; Cleanliness: Spotless; Close to the town of Kangaroo Valley, but secluded and beautiful property

Posted by , from Australia - NSW - Sydney on 11 Mar. 2013

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Comment from Hotel Management

11 Mar. 2013 by

Hi Liz, we're so pleased you enjoyed your stay with us, and especially that you appreciated our eco-friendly actions, which we think help to give you a better holiday. Kangaroo Valley is a really beautiful place with a lovely friendly atmosphere - it's great when our guests enjoy everything the village has to offer, and then come back and relax on the property. All the best to you both, Sophie

5 out of 5
Pros: Gorgeous country surroundings and beautiful self contained cottage
Cons: Some roads in the area are tiny and bumpy
Location: Away from it all
Facilities: Home away from home; Value: Great deal; Service: Go the extra mile; Cleanliness: Pristine;

Posted by , from Australia - NSW - Sydney on 7 Dec. 2012

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5 out of 5
Pros: Amazing accomodation in a great location
Cons: A little cold for us city slickers!
Location: Wonderful, Away from it all
Facilities: Home away from home; Value: Great deal; Service: Go the extra mile; Cleanliness: Beautiful; HIGHLY RECOMMENDED ACCOM

Posted by , from Australia - NSW - Sydney on 28 May 2012

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About the Crystal Creek Meadows Luxury Cottages

Location 1655 Kangaroo Valley Road, Kangaroo Valley, NSW 2577

Property Features

As a guest of Crystal Creek Meadows Luxury Cottages, you'll find spa services, a library, and a terrace. Public spaces have free WiFi. Tour/ticket assistance, barbecue grills, and multilingual staff are also featured at the luxury Crystal Creek Meadows Luxury Cottages. Free self parking is available. Smoking is allowed in designated areas at this 4.5-star Kangaroo Valley cottage.

  • 4 guestrooms or units
  • 4 buildings
  • Built in 2005
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Fireplace in lobby
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of living rooms
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Separate dining area
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Crystal Creek Meadows Luxury Cottages offers 4 air-conditioned accommodations with fireplaces and iPod docking stations. Rooms open to balconies or patios. Accommodations offer separate living rooms. Beds feature premium bedding. Accommodations at this 4.5-star cottage have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include deep soaking bathtubs, bathrobes, slippers, and designer toiletries. This Kangaroo Valley cottage provides complimentary wireless Internet access. Televisions come with digital channels and DVD players. Additionally, rooms include minibars (stocked with some free items) and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided weekly.

  • In-room kitchen
  • Fireplace
  • Washer
  • Private balcony or patio
  • Separate bedroom
  • Dining room
  • Living room
  • Deep soaking tub
  • Stocked minibar (select free items)
  • IPod dock
  • In-room dining (limited hours)
  • Television
  • Digital channels
  • DVD player
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Hypo-allergenic bedding
  • Cribs (free)
  • Housekeeping (weekly)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Iron and ironing board
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Room service (during limited hours) is available.

Spa Services

  • Facial treatments
  • Manicures and pedicures
  • Body wraps
  • Aromatherapy treatments
  • Massages
  • Swedish massage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

The front desk is open daily from 8 AM - 8 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8 AM - 8 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa and Mastercard. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Staffed front desk
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Hotel Names

  • Crystal Creek Cottages
  • Crystal Creek Meadows Luxury Cottages
  • Crystal Creek Meadows Luxury Cottages Retreat
  • Crystal Creek Meadows Luxury Cottages Retreat Kangaroo Valley
  • Crystal Creek Meadows Luxury Cottages House Kangaroo Valley
  • Crystal Creek Meadows Luxury Cottages House
  • Crystal Creek Meadows Luxury Cottages Kangaroo Valley
  • Crystal Creek Meadows Cottages
  • Crystal Creek Meadows Luxury Cottages Cottage
  • Crystal Creek Meadows Luxury Cottages Kangaroo Valley
  • Crystal Creek Meadows Luxury Cottages Cottage Kangaroo Valley

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.