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The Swiss Residence

Property class: 4

Photo gallery for The Swiss Residence

A swimming pool with a dolphin mural, surrounded by lush greenery and a white fence.
A modern bathroom with a large bathtub, a separate sink, and a mirror reflecting a bedroom with a bed and curtains.
A hotel room with a large bed, a wooden headboard, a nightstand with a lamp, a chair, and a view of the outdoors.
An aerial view of a hotel surrounded by lush greenery, with a mountain range in the background.
A modern bathroom with wooden cabinetry, a large mirror, a sink, and a towel rack.

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View map
23, Bahirawakanda, Kandy, 20000
  • Place, Bahirawakanda Vihara Buddha
    ‪3 min walk‬
  • Place, Kandy Lake
    ‪20 min walk‬
  • Place, Temple of the Tooth
    ‪3 min drive‬

Room options

View all photos for Deluxe Double Room, Non Smoking, Mountain View

A hotel room with two beds, a wooden floor, a large mirror, and a TV on the wall.

Deluxe Double Room, Non Smoking, Mountain View

  • Mountain view
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Triple Room, Multiple Beds, Bathtub, Mountain View

A hotel room with a large bed, a wooden headboard, a nightstand with a lamp, a chair, and a view of the outdoors.

Superior Triple Room, Multiple Beds, Bathtub, Mountain View

  • Mountain view
  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Bed
  • Free Wi-Fi

View all photos for Double Deluxe

1 bedroom, minibar, in-room safe, desk

Double Deluxe

  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Superior

1 bedroom, minibar, in-room safe, desk

Double Superior

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Single Deluxe

1 bedroom, minibar, in-room safe, desk

Single Deluxe

  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

About the area

Kandy

The Swiss Residence puts you in the heart of Kandy, within just a 10-minute stroll of Asgiri Maha Viharaya and Bahirawakanda Vihara Buddha. Highlights at this hotel include a restaurant, an outdoor swimming pool and a nightclub. .The buffet restaurant, Edelweiss Restaurant, serves international cuisine and is open for breakfast, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Business amenities include meeting rooms, a conference centre, and a business centre. Additionally, you'll find free Wi-Fi in public areas, a children's swimming pool and laundry facilities. English breakfast is available daily between 6:30 AM and 9:30 AM. There's also free valet parking, along with the convenience of an airport shuttle. .Places within a 15-minute walk of this 4-property class Kandy hotel include Kandy Clock Tower and Commonwealth War Cemetery.

What's nearby

  • Bahirawakanda Vihara Buddha - 3 min walk - 0.3 km
  • Kandy Clock Tower - 16 min walk - 1.4 km
  • Kandy Lake - 20 min walk - 1.7 km
  • Udawatta Kele Sanctuary - 2 min drive - 1.5 km
  • Temple of the Tooth - 3 min drive - 1.9 km

Getting around

  • Kandy Railway Station - 7 min drive
  • Colombo (CMB-Bandaranaike Intl.) - 159 min drive

Restaurants

  • ‪Hideout Lounge - ‬4 min drive
  • ‪KFC - ‬3 min drive
  • ‪Senani Restaurant - ‬3 min drive
  • ‪Soul Food - ‬14 min walk
  • ‪Hela Bojun Hala - ‬18 min walk

About this property

The Swiss Residence

The Swiss Residence offers its guests an outdoor pool and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and meeting rooms are available. A nightclub, a rooftop terrace, and barbecue grills are also featured at the business-friendly The Swiss Residence. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

  • 1 building
  • 39 guestrooms or units
  • 5 levels
  • Conference rooms
  • Built in 1996
  • Nightclub
  • Terrace on the roof
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Wedding services available
  • Garden
  • BBQ grill(s)
  • Lift
  • Bar or lounge
  • Dining venue
The Swiss Residence offers 39 accommodations with minibars and a safe. This accommodation offers separate sitting areas. 42-inch LED televisions come with cable channels. Bathrooms include bidets, complimentary toiletries and hairdryers.

This Kandy hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

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  • Restaurant
  • Breakfast available
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The price is AU$51
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 6:30 AM to 9:30 AM for a fee: USD 8 for adults and USD 3 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Edelweiss Restaurant

Things to do

  • Children's pool
  • Nightclub
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1996
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 16

Check-out

Check-out before 12:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Swiss Residence

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: USD 28
  • New Year's Eve (31 December) Gala Dinner per child: USD 18 (from 5 to 12 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately USD 8 for adults and from USD 3 for children
  • Airport shuttle fee: USD 90 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, JCB International and Union Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and window guards in all accommodation.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Swiss Residence Hotel Kandy
Swiss Residence Hotel
Swiss Residence Kandy
Swiss Residence
The Swiss Residence Hotel
The Swiss Residence Kandy
The Swiss Residence Hotel Kandy

Frequently asked questions

What is the cancellation policy at The Swiss Residence?

The Swiss Residence offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at The Swiss Residence?

Yep, The Swiss Residence has a free self car park and free valet parking.

Does The Swiss Residence have a pool?

The Swiss Residence has an outdoor pool and a kids' pool.

Does The Swiss Residence serve breakfast?

Yeah, English breakfast is available daily between 6:30 AM and 9:30 AM.

Is there a free airport shuttle available at The Swiss Residence?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at The Swiss Residence?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at The Swiss Residence?

Check-in begins at 2 PM. Check-out time is 12:30 PM.

Are pets allowed at The Swiss Residence?

No, pets and service animals are not allowed.

The Swiss Residence Reviews

Reviews

6.4
Rating 10 - Excellent. 1 out of 16 reviews
Rating 8 - Good. 7 out of 16 reviews
Rating 6 - Okay. 4 out of 16 reviews
Rating 4 - Poor. 2 out of 16 reviews
Rating 2 - Terrible. 2 out of 16 reviews

7.8/10

Cleanliness

6.8/10

Staff & service

5.0/10

Amenities

6.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Lee-Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxation all the way

After a tiring day travelling and sightseeing The Swiss Residence was a welcome relief. Perched on the hill overlooking Kandy the view was fabulous. After a dip in the pool we sat on the terrace with a cold drink and watched the sun set, truly magical.
Verified review

4/10 Poor

Matteo

Disliked: Staff & service, amenities, property conditions & facilities
the property is uniquely positioned at the top of a very steep access road that requires either modern transportation or a good fitness level. Once inside you discover there's a lift only from the first floor upward. Had a bit of a faff with front office staff about the fridge not working. If you end up on the back rooms, barking dogs will make you company from 4am. Tried the restaurant and it was eye watering expensive for 4 rice and curry. the day was saved by the manager who took over from the front desk staff and by the humble always smiling porter who is there waiting to carry away your luggage
Stayed 2 nights in Feb 2020
Verified review

8/10 Good

Arvid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

På tross av trist lobby, veldig bra!

Hyggelig sted, fin bar, veldig rent.
Stayed 1 night in Jul 2019
Verified review

8/10 Good

IB

Liked: Cleanliness, staff & service
A short walk but up a very steep hill makes this little hotel a perfect quiet location out of central Kandy. The pool is small and it looks like some building or refurbishment is going on though we never saw men at work. The bar is basic. The higher floor rooms (which are lovely) and dining room offer great views and breakfast was excellent.
Stayed 2 nights in Dec 2018
Verified review

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Schönes Hotel am Hügel, Sicht über ganz Kandy, Buddha direkt neben dem Balkon, Terrasse zum Verweilen, nettes Personal - alle sehr bemüht, musikalische Unterhaltung beim Abendessen
Stayed 2 nights in Jul 2018
Verified review

2/10 Terrible

Alex

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Huge dissapointment

We paid £200 for 2 nights in this hotel, for Sri Lanka you would expect the best for this kind of money. Whilst the room was nice we were greeted to the loudest construction work right above our head, we complained and had to wait an hour and a half before we were told the work would stop and not continue. We complained several times about no hot water or internet which we heard other tennats also Complain about also. The breakfast and food is absoloutley shocking and no sri lankan cusine is even on th menu. combined with the above left us completley let down and dissapointed with this hotel. The hotel staff were polite however we struggled to communicate with a single Member of staff which was frustrating under the circumstance. This hotel has potential to be better however untill then i would not recomend anyone stay in such an overpriced shambles
Stayed 2 nights in Dec 2017
Verified review

8/10 Good

Menusha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parfait

Nous avons beaucoup apprécié notre séjour dans ce hôtel qui est accueillant et moderne.
Stayed 1 night in Dec 2017
Verified review

4/10 Poor

Arno

Disliked: Staff & service
Hotel is on a hill. little bit difficult to reach than average and a bit away from the city centre. Hotel itself is decent. Price range is also in higher category. At departure we had to pay premium price for a towel that had some washable hair dye stains in it. This did spoil our stay a bit because as said price rang for the hotel is higher than average.
Stayed 2 nights in Aug 2017
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Took our money

Our money was debited from the account and then we were emailed telling us that there was no room available. We are yet to receive our money back. Very disappointing
Verified review

6/10 Okay

Nicholas

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed for two nights having booked late. Location is up a hill near the very large Buddha in Kandy. About 5 minutes from centre by tuk tuk Views are excellent front the elevated position. In a renovated room on third floor which was very nice and great vibe. Be advised that the hotel appears to be going through extensive renovations with the obvious implications. Staff are very good and helpful. Be great once finished as it obviously was when first built.
Verified review

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Udemærket hotel med god service

Få et værelse med terrasse. Maden er dog ikke speciel god så spis ude om aftenen. Morgenmaden er ok
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place was clean, staff friendly. A climb to get to the hotel. Great food offerings. A little far from sights.
Verified review

6/10 Okay

Verified traveller

Das Hotel ist eine Baustelle

Wir wurden leider nicht darüber informiert, dass in dem Hotel zur Zeit große Umbauarbeiten stattfinden. Die Bauarbeiten hatten zur Folge, dass wir den gebuchten Balkon nicht nutzen konnten, da dort Bauarbeiter ihre Materialien zugesägt haben. Der Baulärm hat morgens um 8.00 Uhr begonnen und ging bis abends spät. Das Hotel ist schon in die Jahre gekommen und eine Renovierung ist notwendig, aber man kann nicht die Zimmer zum normalen Preis vermieten und dann eine Baustelle zur Verfügung stellen. Außerdem funktionierten die Geruchsverschlüsse im Badezimmer nicht, dass heißt dort roch es stark nach Kloake. Die Lösung ein Raumspray zu benutzen, war für uns unbefriedigend. Die Lage des Hotels ist sehr schön, da man einen tollen Blick über Kandy hat. Den ursprünglich kolonialen Charme kann man noch in einigen Teilen des Hotels erkennen, dies ist ganz charmant. Das Servicepersonal ist sehr nett, das Management unflexibel.
Verified review

6/10 Okay

Graham

Liked: Room comfort

OK hotel nice location

Nice hotel with beautiful surroundings. Bit off the beaten track from Kandy, need a car or tuk tuk to get to town. Accommodation good food just OK.
Verified review

6/10 Okay

Anonymous

Disliked: Staff & service

　従業員さんの性格は悪くはないのだが、室内清掃の際に、バスタ

　従業員さんの性格は悪くはないのだが、室内清掃の際に、バスタオルの設置を忘れたり、シャンプーを忘れたり。 　ドアノブの鍵がしょぼいので、少し不安な感じ。 　うっかりミスで、ウエルカムドリンクをぶちまけられたり。 　フロントの係りの中には融通の利かない人もいたり。 　上層階になると、シャワーの出が悪い。 　料金的には、納得できる程度のサービスかな。
Verified review

8/10 Good

Gururaj

Liked: Cleanliness, staff & service

Nice hotel and good service. We

Nice hotel and good service. We enjoyed our stay for one day.