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The Banjaran Hotsprings Retreat

Property class: 5 and above

Photo gallery for The Banjaran Hotsprings Retreat

A swimming pool with a tiled edge, surrounded by lounge chairs and umbrellas, set against a backdrop of lush greenery and a mountainous landscape.
An outdoor bar area with a rustic stone wall backdrop, wicker furniture, and a bar counter with a bartender.
A traditional building with a covered walkway and a pond with water lilies.
An aerial view of a resort with a central swimming pool surrounded by dense greenery and a small lake.
View from property

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$604
includes taxes & fees
31 Oct - 1 Nov

Explore the area

View map
1 Persiaran Lagun Sunway 3, Ipoh, Perak, 31150
  • Place, Lost World Tambun
    ‪14 min walk‬
  • Place, Sunway Lost World Theme Park: Hot Springs & Night Park
    ‪14 min walk‬
  • Place, Ipoh Parade
    ‪13 min drive‬
  • Airport, Ipoh (IPH-Sultan Azlan Shah)
    ‪16 min drive‬

Room options

View all photos for Water Villa (No Child Allowed)

A two-story building with a balcony, surrounded by lush greenery and a pond with lily pads.

Water Villa (No Child Allowed)

9.4 out of 10
Exceptional
(3 reviews)
  • Water view
  • 155 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Garden Villa (No Child Allowed)

A hotel room with a large bed, bedside tables, a desk with a chair, and a view of greenery through the window.

Garden Villa (No Child Allowed)

10.0 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 261 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Lake Villa (No Child Allowed)

A four-poster canopy bed with a bench, bedside lamps, and a view of a brick wall through a window.

Lake Villa (No Child Allowed)

10.0 out of 10
Exceptional
(6 reviews)
  • Lake view
  • 59 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Pool Villa (No Child Allowed)

A modern bedroom with a large bed, a sofa, and a decorative wall panel.

Two Bedroom Pool Villa (No Child Allowed)

  • Garden view
  • 522 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Grand Garden Villa (No Child Allowed)

A modern outdoor pool area with two lounge chairs, a small table, and a stone wall.

Grand Garden Villa (No Child Allowed)

  • Garden view
  • 261 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the area

Ipoh

A luxury stay in Ipoh awaits you at The Banjaran Hotsprings Retreat. You'll be 1.2 km (0.7 mi) from Sunway Lost World Theme Park: Hot Springs & Night Park and 5 km (3.1 mi) from GoChin Tambun Pomelo Agro Farm. Highlights at this boutique hotel include 2 restaurants, a full-service spa and an outdoor swimming pool. .A day of pampering can include massages, aromatherapy and Ayurvedic treatments along with access to the hot tub. The restaurant, The Pomelo, is open for breakfast, lunch and dinner. Sky Bar is the hotel's own bar. Enjoy the gym and sauna as well as access to hot springs and yoga classes. Plus you'll find free Wi-Fi in public areas and laundry facilities. There's also free self parking, along with the convenience of a free theme park shuttle. .Sights within a 10-minute drive of this 5-property class Ulu Kinta hotel include Kinta City Shopping Centre and Geological Museum.

What's nearby

  • Lost World Tambun - 14 min walk - 1.2 km
  • Sunway Lost World Theme Park: Hot Springs & Night Park - 14 min walk - 1.2 km
  • Ipoh Parade - 13 min drive - 12.2 km
  • Concubine Lane - 15 min drive - 13.3 km
  • Aeon Station 18 - 21 min drive - 18.6 km

Getting around

  • Ipoh Railway Station - 11 min drive
  • Ipoh (IPH-Sultan Azlan Shah) - 20 min drive

Restaurants

  • ‪Kedai Kopi Rossi - ‬14 min walk
  • ‪dose coffee - ‬14 min walk
  • ‪Restaurant Di Nijam - ‬12 min walk
  • ‪Restoran Sajian Sazlee - ‬12 min walk
  • ‪A&W Sunway City Ipoh DT - ‬9 min walk

About this property

The Banjaran Hotsprings Retreat

The Banjaran Hotsprings Retreat offers its guests a full-service spa, hot springs, and an outdoor pool. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 430 square feet (40 square metres) and includes conference space. A fitness centre, a sauna, and spa services are also featured at the luxury The Banjaran Hotsprings Retreat. Self parking is free.

This 5-star Ipoh hotel is smoke free.

  • 44 guestrooms or units
  • 31 buildings
  • 2 dining venues
  • 430 sq ft of conference space
  • 40 sq. m of conference space
  • Built in 2010
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • On-site shopping
  • No smoking on site
  • Bar or lounge
The Banjaran Hotsprings Retreat offers 44 air-conditioned accommodations with rooftop private hot tubs and a safe. Beds feature down duvets and premium bedding. A pillow menu is available. LCD televisions are featured in guestrooms.

Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries. This Ipoh hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a hot tub. There are 3 hot springs open between 7:00 AM and 7:00 PM.

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The price is AU$172
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free theme park shuttle
  • Free covered self parking on site
  • Limited on-site self parking

Food and drink

  • 2 restaurants
  • A bar/lounge
  • Couples/private dining

Restaurants on site

  • Jeffs Cellar
  • Sky Bar
  • The Pomelo

Things to do

  • 3 hot springs
  • Full-service spa
  • Gym
  • Library
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 430 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • On a lake
  • Terrace

Full-service spa

  • 3 hot springs
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Facials
  • Hot springs open from 7:00 AM - 7:00 PM
  • Hot springs water temperature - 40 ºC
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage

Accessibility

  • No lift

More

  • 31 buildings
  • Banquet hall
  • Built in 2010
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch smart TV with premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and older; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
Information provided by the property may be translated using automated translation tools
Dining at Jeff's Cellar is available by reservation only and must be requested at least 48-hours before arrival. Reservations cannot be requested after check-in.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Banjaran Hotsprings Retreat

Children and extra beds

  • Children younger than 12 are not allowed at this adults-only property. All guests 12 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 500.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express and Union Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 18 and over; guests must have received their complete COVID-19 vaccination at least 14 days prior to check-in.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 7 AM to 7 PM
  • Hot springs access available from 7:00 AM to 7:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and children 12 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Banjaran
Banjaran Hotsprings
Banjaran Hotsprings Retreat
Banjaran Hotsprings Retreat Hotel
Banjaran Hotsprings Retreat Hotel Ipoh
Banjaran Hotsprings Retreat Ipoh
Banjaran Retreat
The Banjaran Hotsprings Retreat Hotel Ipoh
The Banjaran Hotsprings Retreat Ipoh
The Banjaran Hotsprings Retreat Hotel
The Banjaran Hotsprings Retreat Hotel Ipoh

Frequently asked questions

What is the cancellation policy at The Banjaran Hotsprings Retreat?

The Banjaran Hotsprings Retreat offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Banjaran Hotsprings Retreat?

As of 24 Oct 2026, prices found for a 1-night stay for 2 adults at The Banjaran Hotsprings Retreat on 31 Oct 2026 start from AU$604, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Banjaran Hotsprings Retreat?

Yep, The Banjaran Hotsprings Retreat has a free self car park.

Is there a spa on site at The Banjaran Hotsprings Retreat?

Yep, there is an onsite spa at The Banjaran Hotsprings Retreat. You'll enjoy heaps of services like body scrubs, facials and body treatments.

Does The Banjaran Hotsprings Retreat have a pool?

The Banjaran Hotsprings Retreat has a pool. The pool is open 7 AM to 7 PM.

What luxury perks are available at The Banjaran Hotsprings Retreat?

The Banjaran Hotsprings Retreat features a full-service spa, an outdoor pool and 2 restaurants. All guestrooms come with Hot tubs and premium bedding.

What makes The Banjaran Hotsprings Retreat a romantic place to stay?

A hot tub and couples dining, as well as Hot tubs and rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at The Banjaran Hotsprings Retreat.

Is The Banjaran Hotsprings Retreat family-friendly?

No, The Banjaran Hotsprings Retreat is an adults-only property.

Are there hot tubs in the rooms at The Banjaran Hotsprings Retreat?

Yep, all rooms come with private hot tubs.

Is there a free airport shuttle available at The Banjaran Hotsprings Retreat?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at The Banjaran Hotsprings Retreat?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Banjaran Hotsprings Retreat?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at The Banjaran Hotsprings Retreat?

No, pets and service animals are not allowed.

The Banjaran Hotsprings Retreat Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 342 out of 425 reviews
Rating 8 - Good. 68 out of 425 reviews
Rating 6 - Okay. 8 out of 425 reviews
Rating 4 - Poor. 6 out of 425 reviews
Rating 2 - Terrible. 1 out of 425 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely gorgeous location with plenty to explore and comfortable villas.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Everything is great especially the hospitality of the hotel’s staff is excellent.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful villa, great staff, unique dining experience and great amenities
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Spotless, staff amazing...
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing hotel!
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a very pleasant stay. Room was very clean, comfortable, well serviced.
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
All in all a good experience. All up to highest standard
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The room was clean and staff are helpful. Amenities in the room is outdated and need maintenance work or best a renovation.
A reflective view at hot spring
The public hot spring
Jeff cave dinning
Jeff Cave dinning
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
All done excellently
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
This is the best hotel we’ve ever stayed at. The best staff and best amenities!
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful serene paradise in Ipoh.. cozy with excellent room service, friendly staf & great food... strongly recommended for unforgettable experience...
Stayed 2 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff friend, relax and very privacy resort feel. nice breakfast so much choice.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place for a retreat! Property was beautiful, room was comfortable and relaxing, staff were friendly and helpful, Jeff's Cellar was a wonderful special dining experience. Highly recommend!
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Banjaran Hotsprings Retreat was truly a dream. The facility is stunning, the staff polite and attentive and food/drinks/service were all impeccable. Will definitely be back and highly recommend to any fellow travelers.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
We had a great stay here. A fantastic place for relaxation and we enjoyed our dinner at JC. The staffs were awesome! Thank you for making our stay a memorable one.
Stayed 1 night in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the best resort in Malaysia. Room is very clean and new. I strongly recommend to have dinner at Jeff’s Cellar.
Room have own hot spring bath and pool.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing and amazing resort

Excellent hot springs and meditation resort. We added this hotel on our itinerary at the last minute and so glad we did! Not to be missed! They have a forest trail and great birding on the grounds
Our villa was over a lake and we had hot spring private pool in our villa!
Stayed 2 nights in Feb 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hot spring within the unit is awesome.
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is amazing.. we loved the relaxing atmosphere. If you want a quiet get away then you can’t go past this place. Loved the whole experience.
Stayed 2 nights in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice resort. A place for total relaxing. One night is not enough.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing place

Love Banjaran and it has 1 of the coolest restaurants in the world, Jeff's Cellar
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Amenities, facilities. The welcome pomelo. Staff are really lovely. Having your own pool and spa is fabulous My wife borrowed a bike to go for a ride with the family. The bikes are a bit old but fine but she took a tumble. They were great to help her out in terms of antiseptic etc.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic resort to relax and chill. The whole place is just so serene and felt amazing. Breakfast was wonderful. Staffs were all very courteous. Service was tip-top.
Verified review

4/10 Poor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice environment, exclusive.
Stayed 1 night in Oct 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was excellent. Food delicious. Options for puck up, drop off and for site seeing
Stayed 2 nights in Aug 2024