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Radisson Resort and Suites Phuket

5.0 star property

Photo gallery for Radisson Resort and Suites Phuket

Outdoor pool, pool loungers
Property video
Lobby
2 restaurants, breakfast, lunch, dinner served; international cuisine
Suite, 2 Bedrooms, Terrace, Pool View | Terrace/patio

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is AU$93
includes taxes & fees
2 May - 3 May

Explore the area

View map
100/10 Moo3, Kamala Beach, Kamala, Phuket, 83150
  • Place, Kamala Beach
    ‪10 min walk‬
  • Place, Phuket FantaSea
    ‪10 min walk‬
  • Place, Surin Beach
    ‪2 min drive‬
  • Airport, Phuket (HKT-Phuket Intl.)
    ‪26 min drive‬

Room options

View all photos for Family Suite, 1 Bedroom

Family Suite, 1 Bedroom

Family Suite, 1 Bedroom

  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms

  • 62 sq m
  • Sleeps 5
  • 1 King Bed OR 2 Single Beds

View all photos for Premium Suite, 3 Bedrooms

Premium Suite, 3 Bedrooms

Premium Suite, 3 Bedrooms

  • 95 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Terrace

Suite, 1 Bedroom, Terrace

Suite, 1 Bedroom, Terrace

8.0 out of 10
Very good
(4 reviews)
  • 43 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Suite, 1 Bedroom, Terrace, Pool View

Suite, 1 Bedroom, Terrace, Pool View

Suite, 1 Bedroom, Terrace, Pool View

10.0 out of 10
Exceptional
(1 review)
  • 43 sq m
  • Sleeps 3
  • 2 Single Beds OR 1 King Bed

View all photos for Suite, 2 Bedrooms, Terrace, Pool View

Suite, 2 Bedrooms, Terrace, Pool View

Suite, 2 Bedrooms, Terrace, Pool View

8.0 out of 10
Very good
(2 reviews)
  • 62 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Terrace

Suite, 2 Bedrooms, Terrace

Suite, 2 Bedrooms, Terrace

  • 62 sq m
  • Sleeps 5
  • 1 King Bed

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Wyndham Garden Phuket Kamala

Kamala
  • Pool
  • Kids’ pool
  • Parking included
  • Free Wi-Fi
4.4 out of 5, Excellent, 44 reviews
The price is AU$120
includes taxes & fees
26 Apr - 27 Apr
Wyndham Garden Phuket Kamala

About the area

Kamala

A luxury stay in Kamala awaits you at Radisson Resort and Suites Phuket. You'll be 1 km (0.6 mi) from Kamala Beach and 2.7 km (1.7 mi) from Surin Beach. Highlights at this family-friendly resort include 2 restaurants, a full-service spa and an outdoor swimming pool. .A relaxing visit to Serenity Day Spa can include Swedish massages and Thai massages along with body wraps, body scrubs and reflexology. Joe Kool's is open for lunch and dinner. At the resort's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the free kids' club, gym, kids' swimming pool and waterslide. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .Places within a 15-minute drive of this 5-property class Kamala resort include Jungceylon Shopping Center and Bangla Road.
View more Resorts in KamalaOpens in a new window

What's nearby

  • Kamala Beach - 10 min walk - 0.9 km
  • Phuket FantaSea - 10 min walk - 0.9 km
  • Tsunami Memorial - 17 min walk - 1.5 km
  • Surin Beach - 2 min drive - 2.0 km
  • Big C Market Kamala - 2 min drive - 1.6 km

Getting around

  • Phuket (HKT-Phuket Intl.) - 39 min drive

Restaurants

  • ‪Café Del Mar Phuket - ‬5 min walk
  • ‪Smile Bar (สบายด์ บาร์) - ‬13 min walk
  • ‪Thai Little - ‬19 min walk
  • ‪Pinto - ‬6 min walk
  • ‪Pine - ‬6 min walk

About this property

Radisson Resort and Suites Phuket

Radisson Resort and Suites Phuket offers its guests a full-service spa, a waterslide, and an outdoor pool. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A children's pool, a fitness centre, and spa services are also featured at the luxury Radisson Resort and Suites Phuket. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Kamala resort.

  • 180 guestrooms or units
  • 2 buildings
  • 2 dining venues
  • Conference rooms
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Radisson Resort and Suites Phuket offers 180 air-conditioned accommodations with minibars and a safe. Rooms open to balconies or patios. This accommodation offers separate sitting areas and includes sofa beds. LED televisions come with premium cable channels. Bathrooms include a shower, bathrobes, slippers and designer toiletries.

This Kamala resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Serenity Day Spa has 3 treatment rooms, including rooms for couples. Services include sports massages, Swedish massages, Thai massages and facials. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 7 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

Similar properties

Beach nearby, beach towels
Princess Kamala Beachfront Hotel
  • Pool
  • All-inclusive
  • Kids’ pool
  • Parking included
4.2 out of 5, Very good, 384 reviews
The price is AU$68
includes taxes & fees
28 Apr - 29 Apr
Princess Kamala Beachfront Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: THB 600 for adults and THB 300 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Baithong Thai & Seafood
  • Grab & Go
  • Joe Kool's
  • The Cafe

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Outdoor pool
  • Playground
  • Waterslide

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • In-room cot
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No lift
  • Well-lit path to entrance

More

  • 2 buildings
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Living room
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: THB 2000
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: THB 2000

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Radisson Resort and Suites Phuket

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for THB 1300.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: THB 3600
  • Christmas Eve (24 December) Gala Dinner per child: THB 1800 (from 4 to 11 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: THB 5000
  • New Year's Eve (31 December) Gala Dinner per child: THB 2500 (from 4 to 11 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 600 for adults and from THB 300 for children
  • Airport shuttle fee: THB 1300 per vehicle (one way)
  • Early check-in fee: THB 2000 (subject to availability)
  • Late check-out fee: THB 2000 (subject to availability)
  • Rollaway bed fee: THB 1300.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Phuket Swissotel Resort
Swissotel Phuket
Swissotel Resort
Swissôtel Resort Phuket Suites
Swissotel Resort Phuket Kamala
Swissotel Phuket Kamala
Swissôtel Phuket Kamala Beach Suites
Swissôtel Phuket Suites
Swissotel Resort Phuket
Swissotel Phuket Kamala Beach
Swissôtel Resort Phuket Kamala Beach Suites
Swissotel Resort Phuket Kamala Beach
Radisson Suites Phuket Kamala
Swissotel Suites Phuket Kamala Beach
Radisson Resort and Suites Phuket Resort
Radisson Resort and Suites Phuket Kamala
Radisson Resort and Suites Phuket Resort Kamala

Frequently asked questions

What is the cancellation policy at Radisson Resort and Suites Phuket?

Radisson Resort and Suites Phuket offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Radisson Resort and Suites Phuket?

As of 1 Apr 2026, prices found for a 1-night stay for 2 adults at Radisson Resort and Suites Phuket on 2 May 2026 start from AU$93, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Radisson Resort and Suites Phuket?

Yep, Radisson Resort and Suites Phuket has a free self car park.

Are there any beaches close to Radisson Resort and Suites Phuket?

Yep, Radisson Resort and Suites Phuket is a short 12-minute walk from Kamala Beach. Fun beach activities include snorkelling, scuba diving and fishing. You can also find boat tours.

Is there a spa on site at Radisson Resort and Suites Phuket?

Yep, Serenity Day Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Thai massages.

Does Radisson Resort and Suites Phuket have a pool?

Radisson Resort and Suites Phuket has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

Does Radisson Resort and Suites Phuket have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Radisson Resort and Suites Phuket?

Radisson Resort and Suites Phuket features a full-service spa, an outdoor pool and 2 restaurants.

What makes Radisson Resort and Suites Phuket a romantic place to stay?

A hot tub and couples spa treatments, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Radisson Resort and Suites Phuket.

Is Radisson Resort and Suites Phuket family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Radisson Resort and Suites Phuket is a hit with families.

Does Radisson Resort and Suites Phuket serve breakfast?

You bet, buffet breakfast is offered daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Radisson Resort and Suites Phuket?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Radisson Resort and Suites Phuket?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Radisson Resort and Suites Phuket?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Radisson Resort and Suites Phuket?

No, pets and service animals are not allowed.

Radisson Resort and Suites Phuket Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 244 out of 720 reviews
Rating 8 - Good. 288 out of 720 reviews
Rating 6 - Okay. 112 out of 720 reviews
Rating 4 - Poor. 49 out of 720 reviews
Rating 2 - Terrible. 27 out of 720 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

2/10 Terrible

BASSEM ANIS

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
When it was Swiss hotel it was much better
Stayed 5 nights in Dec 2025

6/10 Okay

dushant

Travelled with family and small children
Liked: Cleanliness, amenities
No elevator in this hotel is a shocker! Food on menu is not worth it. Breakfast is ok.
Stayed 4 nights in Dec 2025

2/10 Terrible

Bhavisha

Disliked: Cleanliness, staff & service, amenities
COCKROACH in the room! There were many things wrong with the room and hotel but the biggest is that there was a cockroach in the room. We caught it in a glass and left on the balcony and asked the staff to come and get it. We also asked the staff to send someone to clean the bathroom where the cockroach was. They said they would send someone but never did!! The room was falling apart. The towel hanger in the shower broke, the phone to call reception wasn’t working and the cleaner didn’t clean the rooms properly (for example, just sweeper the floor and nothing else. She took our old towels but didn’t come back to replace them with new ones!) The phone not working was a huge issue. We needed to run down 2 flights of stairs and across the hotel to get to reception in the case of an emergency. One of our guests fell on the concrete stairs and we couldn’t call reception, one of us had to run over to them. Any issue we had, we couldn’t call reception. If the cleaner didn’t replace our towels, we would have to walk far to reception. If the towel hanger broke, we had to walk over. This is not a hotel I recommend!! Any time we would complain to the staff they would not help at all. I really would not recommend staying here.
Stayed 3 nights in Dec 2025

10/10 Excellent

Kirti

Stayed 5 nights in Nov 2025

8/10 Good

Peter

Stayed 2 nights in Nov 2025

6/10 Okay

Narelle

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I read all the reviews and most of them were great, there were a few negative but there is always one. I hate to say it though but they were right. Don't pay for the breakfast, the hot food was always cold. We ended up just having toast or buying 711 to heat up in the morning. The food and beverage prices are western prices so this is not the hotel to sit at the pool bar, though we did 😅. Our room kept losing lighting, which was so weird and you had to run around in the barely warm water of the shower to get wet. The beds were seriously rock hard, one of the reasons I booked this was the beds had a good star rating?? On a positive, the staff were so prompt and helpful whenever we had an issue. It was always attended to straight away. All the serving and bar staff were great. Can't fault them there.
Stayed 10 nights in Nov 2025

8/10 Good

Imran, Milpitas

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was fantastic however property was a bit dated and not very close to anything
Stayed 4 nights in Sep 2025

8/10 Good

Sam

Liked: Cleanliness, staff & service
Very good value for money, and very helpful and friendly staff. Room was perfectly fine, and quite spacious. There was a little wear and tear in places, but perfectly clean. Would definitely stay again.
Stayed 2 nights in Aug 2025

8/10 Good

George, Orlando

Travelled with family
Liked: Staff & service, property conditions & facilities
The staff and the management were very helpful. I had some issues and since they couldn’t solve it they went above and beyond to be able to do so. The GM Christian was incredible and very helpful and accessible.
Stayed 1 night in Aug 2025

4/10 Poor

Maziar

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Very dated room, nothing working properly, sink tap dripping, shower head very low pressure. Bathroom very small and not even room for 1 person. Average breakfast
Stayed 7 nights in Apr 2025

4/10 Poor

Shadi

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Dated, rundown hotel with visible signs of wear all around. Gives the impression of what was likely once a decent resort, but the entire property has been very clearly neglected for some time. Poorly maintained, with the customer service also subpar. Outdoor common areas would be nice if not for the multitude of issues, per the above.
Stayed 5 nights in Apr 2025

10/10 Excellent

Lindsey Simone

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time! Highly recommend, especially for families.
Stayed 6 nights in Apr 2025

4/10 Poor

Baheja

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pas d’ascenseur, pas d’eau chaude pendant 3 jours Ménage fais à moitié chambre sale et pas de service serviette non posée un jour sur deux et la comble impossible d’avoir un service bagage au risque d’être en retard à l’aéroport Nul à éviter pire hôtel que j’ai fais en plus seule avec mes enfants !
Stayed 7 nights in Apr 2025

4/10 Poor

Sam

Travelled with family
Disliked: Cleanliness, property conditions & facilities

The most disappointing hotel I’ve stayed in.

A very disappointing hotel that feels like it should close for renovation. This should be accepting guests, and it definitely is not a five star hotel. The listing feels very misleading and I wish I’d paid more attention to the negative reviews. The staff kindly relocated us to the Radission Red, which was significantly better. Avoid.
Stayed 5 nights in Apr 2025

4/10 Poor

Søren

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

6/10 Okay

Joyce

Liked: Cleanliness, room comfort
Approach was down an alley. Band in evening was good. Main entrance inside the building was beautiful.
Stayed 1 night in Jan 2025

10/10 Excellent

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful location by the beach in Phuket!

Beautiful room in a great resort!
Stayed 4 nights in Nov 2024

4/10 Poor

Frederick, Madeira Beach

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a good property. Stay away.
Stayed 3 nights in Jan 2025

8/10 Good

Karolina

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Slitet och dåligt städat. Saknade utrustning i pentryt. Ingen brödrost.
Stayed 3 nights in Jan 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Old hotel, not very clean, overall ok

The hotel is old so not a lot to expect but let's just say the upkeep and cleanliness of the place isn't great All the Sofas and chairs were smelly and dirty like they had never been washed Had a problem with the showers keeping a single temperature, Plates at the breakfast and cups from the pool bar were dirty like they hadn't been washed properly Overall relatively poor-moderate grade in terms of cleanliness Food was fine, drinks were good, pool is good, facilities ok The gym was just... very old and not kept very well, sort of like the rest of the hotel
Stayed 5 nights in Nov 2024

2/10 Terrible

Emily

Stayed 9 nights in Jun 2024

10/10 Excellent

Harriet

Stayed 4 nights in Sep 2024

10/10 Excellent

Shannee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

6/10 Okay

Amit, Nairobi

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Property was okay and the rooms were fine but lots of noise nearby from a construction going on in the adjacent plot. Aircon in the room was quite noisy too. The breakfast selection was very good. Unfortunately the pool had small tiles coming off and some were scattered at the bottom of the pool which was very dangerous. Cleanliness average and lots of bugs in the area which meant the fumigation was not top notch considering this was rainy season. Kids were screaming most of the day around the pool area due to the water slide. Kids club was okay but again cleanliness was average so overall the general feel was basic.
Stayed 3 nights in Aug 2024

6/10 Okay

Sean Thomas

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Internet was slow and range was poor Pool tiles were missing and loose Staff quality was hit and miss; some excellent and some horrific Breakfast was the same with no variety Pool table at bar had no cue tips Overall the property needs a renovation to really be classed as 5 star.
Stayed 9 nights in Aug 2024