Johor Bahru Beachfront Accommodation

Just something that needs attention. Car parking rules are not conveyed to us resulting in both our cars being wheel clamped. Hotel did not register our cars on arrival and so car park personnel didn't know that the cars were parked by hotel guest. Also as the process of unlocking the clamps took so long that our half hour grace period to exit car park has been exceeded. That is probably the reason why we were charged RM25 instead of RM5 per entry charges as told to us when we booked the stay with you. Anyway luckily RM25 is not really a hugh sum but the hotel could improve on this parking issues such as informing guest the rules. Things like having to exit car park within half an hour on validation is not very smart as being a guest checking out is 12 noon, the cut off timing should have been 2359 on the day of checkout. Then we don't feel so anxious to get out quickly. What if there is a car park exit jam? Rushing to get out of the carpark is not complimenting the great experience already enjoyed prior to going off. Hope this can be a good feedback to you and so we look forward to our next stay with positivity .

Overall happy with stay even for 1 night only

Amazing hotel, super big and clean. A mall beside. Perfect