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Savoy Westend Hotel

5.0 star property
Luxury hotel with 2 restaurants and full-service spa

Photo gallery for Savoy Westend Hotel

Savoy Suite | Terrace/patio
1 bedroom, minibar, in-room safe, individually furnished
Indoor pool, pool loungers
2 restaurants, breakfast, lunch, dinner served; international cuisine
Property entrance

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Hot tub
  • Pet-friendly
  • Parking available
  • Room service
The current price is AU$229
includes taxes & fees
18 Nov - 19 Nov

Explore the area

View map
Petra Velikeho 16, Karlovy Vary, 36001
  • Place, St. Peter and Paul Orthodox Church
    ‪2 min walk‬
  • Place, Mill Colonnade
    ‪6 min walk‬
  • Place, Elizabeth's Spa
    ‪9 min walk‬
  • Airport, Karlovy Vary (KLV-Karlovy Vary Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room, Balcony

Standard Room, Balcony

Standard Room, Balcony

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Smart TV
Blackout curtains
Separate bedroom
Bathrobes
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Smart TV
Blackout curtains
Separate bedroom
Bathrobes
Deep-soaking bath
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe

1 bedroom, minibar, in-room safe, individually furnished

Deluxe

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Smart TV
Blackout curtains
Separate bedroom
Bathrobes
Deep-soaking bath
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment

1 bedroom, minibar, in-room safe, individually furnished

Apartment

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
Smart TV
Separate bedroom
Blackout curtains
Hairdryer
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite

1 bedroom, minibar, in-room safe, individually furnished

Junior Suite

Highlights

Soundproofed
Individually furnished
Air conditioning
Smart TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Suite

Family Suite

Family Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Air conditioning
Smart TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
  • 75 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Savoy Suite

1 bedroom, minibar, in-room safe, individually furnished

Savoy Suite

Highlights

Patio
Soundproofed
Individually furnished
Air conditioning
Smart TV
Blackout curtains
Separate bedroom
Hairdryer
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Double Room

1 bedroom, minibar, in-room safe, individually furnished

Superior Double Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Smart TV
Blackout curtains
Separate bedroom
Bathrobes
Deep-soaking bath
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

1 bedroom, minibar, in-room safe, individually furnished

Deluxe Double Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Smart TV
Blackout curtains
Separate bedroom
Bathrobes
Deep-soaking bath
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Double Room

1 bedroom, minibar, in-room safe, individually furnished

Panoramic Double Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Smart TV
Blackout curtains
Separate bedroom
Bathrobes
Deep-soaking bath
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Masaryk Presidential Suite

1 bedroom, minibar, in-room safe, individually furnished

Masaryk Presidential Suite

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Smart TV
Blackout curtains
Separate bedroom
Hairdryer
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Single Room

Superior Single Room

Superior Single Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Smart TV
Blackout curtains
Separate bedroom
Bathrobes
Deep-soaking bath
  • 24 sq m
  • City view
  • Sleeps 1
  • 1 Large Twin Bed

Deluxe Single Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Smart TV
Blackout curtains
Separate bedroom
Bathrobes
Deep-soaking bath
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Double Room, 1 King Bed, Ensuite

1 bedroom, minibar, in-room safe, individually furnished

Standard Double Room, 1 King Bed, Ensuite

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Smart TV
Blackout curtains
Separate bedroom
Bathrobes
Deep-soaking bath
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Karlovy Vary

A luxury stay in the heart of Karlovy Vary awaits you at Savoy Westend Hotel. Within steps you'll find St. Peter and Paul Orthodox Church and Park Colonnade within a 10-minute stroll. Highlights at this family-friendly hotel include 2 restaurants, a full-service spa and an indoor swimming pool. .A day of pampering can include deep-tissue massages, detox wraps and body wraps along with access to the hot springs/mineral springs and sauna. The buffet restaurant, Savoy Restaurant, is open for breakfast, lunch and dinner. Kings Club is the hotel's own lobby lounge, serving drinks along with light fare. Enjoy the gym, Hot tub, sauna and pool loungers. 2002 square feet (186 square metres) of event facilities include 4 meeting rooms and a conference centre, and other business amenities include limo/town car service. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Buffet breakfast is available daily between 7:00 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also valet parking, along with the convenience of an airport shuttle. .Sights within a 10-minute walk of this 5-property class Karlovy Vary hotel include Zámecké Lázně and Lazne III.

What's nearby

  • St. Peter and Paul Orthodox Church - 2 min walk - 0.2 km
  • Mill Colonnade - 6 min walk - 0.6 km
  • Hot Spring Colonnade - 8 min walk - 0.7 km
  • Elizabeth's Spa - 9 min walk - 0.8 km
  • Karlovy Vary Christmas Market - 9 min walk - 0.8 km

Getting around

  • Karlovy Vary dolni n. Station - 18 min walk
  • Karlovy Vary (KLV-Karlovy Vary Intl.) - 21 min drive

Restaurants

  • ‪Plzeňka Carlsbad - ‬7 min walk
  • ‪Goethe's Beer House - ‬10 min walk
  • ‪F-bar - ‬9 min walk
  • ‪Festivalová náplavka - ‬9 min walk
  • ‪Kavárna Viola - ‬8 min walk

About this property

Savoy Westend Hotel

Luxury hotel with 2 restaurants and full-service spa
Savoy Westend Hotel offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

4 meeting rooms and limo/town car service are available. Event space at this hotel measures 2002 square feet (186 square metres) and includes a conference centre. A hot tub, a sauna, and a rooftop terrace are also featured at the luxury Savoy Westend Hotel. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Karlovy Vary hotel.

  • 114 guestrooms or units
  • 4 levels
  • 5 buildings
  • 2 dining venues
  • 2002 sq ft of conference space
  • 186 sq. m of conference space
  • Built in 1897
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Library
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Beauty salon
  • Computer for guest use
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
Savoy Westend Hotel offers 114 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished. 100-cm Smart televisions come with premium digital channels. Bathrooms include baths or showers with a deep soaking bath, bathrobes, slippers and complimentary toiletries.

This Karlovy Vary hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 24 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna and a steam room. There are hot springs/mineral springs on site.

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The price is AU$254
includes taxes & fees
23 Nov - 24 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Secured, covered valet parking on site (CZK 625 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: CZK 675 for adults and CZK 375 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • Kings Club
  • Savoy Restaurant
  • Savoy Royal Restaurant

Things to do

  • 18-hole adjacent golf course
  • Arcade/game room
  • Bicycle rentals
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Library
  • Mountain biking
  • Piano
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • Arcade/game room
  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms
  • Computer station
  • Conference centre (2,002 square foot of space)

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 24 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Sports massages
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 4 floors
  • 5 buildings
  • Banquet hall
  • Built in 1897
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 100-cm smart TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 13 January to 21 January:
  • Fitness facilities
  • Sauna
  • Spa
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: CZK 1200 per pet, per night
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CZK 50.00 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CZK 675 for adults and from CZK 375 for children
  • Airport shuttle fee: CZK 6000 per vehicle (one way)
  • Valet parking fee: CZK 625 per day (in/out privileges)
  • Pet fee: CZK 1200 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, debit cards and cash.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Czechia. This property is rated 5 stars.

Property is also known as

Savoy Westend
Savoy Westend Hotel
Savoy Westend Hotel Karlovy Vary
Savoy Westend Karlovy Vary
Savoy Westend Hotel Hotel
Savoy Westend Hotel Karlovy Vary
Savoy Westend Hotel Hotel Karlovy Vary

Frequently asked questions

What is the cancellation policy at Savoy Westend Hotel?

Savoy Westend Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Savoy Westend Hotel?

As of 14 Nov 2025, prices found for a 1-night stay for 2 adults at Savoy Westend Hotel on 18 Nov 2025 start from AU$221.75, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Savoy Westend Hotel?

Yep, Savoy Westend Hotel has secured covered valet parking with in/out privileges for CZK 625 per day. Additionally there is motorhome/coach/lorry parking, for a fee.

Is there a spa on site at Savoy Westend Hotel?

Yep, there is an onsite spa at Savoy Westend Hotel. It has a steam room, a sauna and hot springs. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as prenatal massages.

Does Savoy Westend Hotel have a pool?

Savoy Westend Hotel has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Savoy Westend Hotel?

Savoy Westend Hotel features a full-service spa, a health club and an indoor pool.

What makes Savoy Westend Hotel a romantic place to stay?

1 hot tub and couples dining, as well as deep-soaking baths in the guestrooms, all help set the scene for a romantic weekend at Savoy Westend Hotel.

Is Savoy Westend Hotel family-friendly?

You bet! With amenities such as babysitting services and a playground, as well as childcare services in the guestrooms, it's no surprise that Savoy Westend Hotel is a hit with families.

Are there hot tubs in the rooms at Savoy Westend Hotel?

No, but there are deep-soaking baths in the guestrooms.

Does Savoy Westend Hotel serve breakfast?

Yeah, buffet brekkie is available daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Savoy Westend Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Savoy Westend Hotel?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Savoy Westend Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Savoy Westend Hotel?

Furry friends are welcome at Savoy Westend Hotel, with food and water bowls on offer.

Is there a golf course on site at Savoy Westend Hotel?

There is a golf course next to Savoy Westend Hotel.

Savoy Westend Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 87 out of 156 reviews
Rating 8 - Good. 44 out of 156 reviews
Rating 6 - Okay. 17 out of 156 reviews
Rating 4 - Poor. 5 out of 156 reviews
Rating 2 - Terrible. 3 out of 156 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Valeriy

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing breakfast. Great park near property. Friendly staff. It was a very relaxing stay. The pool and saunas were also excellent. They have a spa there that i didn’t use and a salt cave.
Stayed 3 nights in Aug 2025

10/10 Excellent

KUMALA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel, good for family

We felt really well in the hotel. Very spacious, all comfort, great pool. The buffet was good - I felt personally a bit overpriced. The hotel made a effort to give a discount for the kids, but there was no kids menu or price listed on the menu.
Stayed 2 nights in May 2025

8/10 Good

GREGORY

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

6/10 Okay

Edward

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
This hotel is outdated and very overpriced. The pictures are nothing like real life and the spa is old, dirty and you are not allowed to use half the facilities that are listed. We paid double the price due to there being a film festival on which we were not attending.
Stayed 1 night in Jul 2025

10/10 Excellent

Jehu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge rooms and very lovely terrace
Stayed 1 night in Mar 2025

10/10 Excellent

Maryna, Boca Raton

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 2 nights in Jun 2025

10/10 Excellent

Yana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, good location. Clean. Very friendly staff.
Stayed 3 nights in May 2025

10/10 Excellent

Elisa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very nice and property was beautiful!
Stayed 2 nights in Mar 2025

10/10 Excellent

Ann-Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful and charming place

Beautiful place with very friendly staff. Despite language barriers, their smiles made us feel so welcome and comfortable. We had a lovely time and I would recommend staying here. A good walk into town but great to be in such a quiet and peaceful area.
Stayed 2 nights in May 2025

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Great place, good food and friendly staff. Spa was very nice. Location is a bit isolated, but if you are going for the Spa that is not an issue!
Stayed 1 night in Apr 2025

10/10 Excellent

Andrej

Stayed 5 nights in Apr 2025

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Feb 2025

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Extraordinary

Great value
Stayed 3 nights in Feb 2025

6/10 Okay

anton

Business traveller
Liked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Rudy, Tenafly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch service all around! We came after 10pm and they still served us excellent food.
Stayed 2 nights in Dec 2024

8/10 Good

Daniela

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

6/10 Okay

Rebeca, larchmont

Travelled with partner
Liked: Cleanliness, staff & service, amenities
we stayed on the main building tbe decoration in the room it feels a little tired,food was ok not a lot options unless you take the meal plan
Stayed 1 night in Nov 2024

10/10 Excellent

Yamirka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most beautiful and amazing boutique hotel. Well located, impeccable clean, service top quality. People over the top and very friendly and knowledgeable I just love it
Stayed 2 nights in Sep 2024

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet. Pleasant staff. Close to main attractions.
Stayed 1 night in Oct 2024

8/10 Good

Zoya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Natur
Stayed 10 nights in Sep 2024

10/10 Excellent

Lidia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent time

Hotel Savoy is clean, and all staff are amazingly friendly
Stayed 11 nights in Sep 2024

4/10 Poor

Leor, Alon Hagalil

Stayed 2 nights in Jul 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Katarina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Very unpleasant, cash only, outdated

Do not do this to yourself! This place is outdated, weird, and uncomfortable. Here is what we did not like: - You can only pay in cash, they are under some sanctions, or mafia or whatever, but they are quite aggressive at the end that you need to pay cash - Rooms are spacious and clean but need major update - sinks are cracked, beds uncomfortable - SPA is very outdated, feels more like hospital, got an overpriced massage that was weird, creepy and in not so clean and comfortable environment - Hotel is kind of dark everywhere, evenings feels really uncomfortable, there is nobody around, not lively at all - Overall, if you want to enjoy Karlovy Vary and be in a nice hotel, have decent SPA experience, and feel like you enjoyed your time there, this is absolutely not the hotel to go!
Stayed 2 nights in Oct 2023