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 Johannesburg - Gauteng •1 Room
 Johannesburg - Gauteng • 1 Room
Book online or call 1800 796 370 Phone Number

Protea Hotel Fire & Ice by Marriott JHB Melrose Arch

4-star property
22 Whitely Street, Johannesburg, Gauteng 1800 796 370
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4.5 out of 5
Wonderful!
See all 2 wotif Reviews

"Facilities: Modern, Distinctive; Value: worth the money; Service: Basic; Cleanliness: Delightful; " More

By Natalie, from Australia - NSW - Sydney on Fri 31 May 2013

Points Of Interest

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Hotel Description

You'll be connected to a shopping center at Protea Hotel Fire & Ice by Marriott JHB Melrose Arch, and within just a 10-minute stroll of Melrose Arch Shopping Centre and James and Ethel Grey Park. Highlights at this family-friendly hotel include 2 bars/lounges, a full-service spa, and a restaurant.

A relaxing visit to Camelot Spa can include deep-tissue massages and hot stone massages along with body wraps, body scrubs, and aromatherapy. Enjoy the outdoor swimming pool and gym. Meeting rooms, conference space, and a business center are among the business amenities offered. Plus you'll find free WiFi in public areas, a coffee shop/cafe, and a snack bar/deli. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also self parking, along with the convenience of an airport shuttle.

Places within a 30-minute walk of this 4-star Birnam hotel include Wanderers Stadium and The Wanderers Golf Club.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$139* Per night/room 24 May - 25 May

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Protea Hotel Fire & Ice by Marriott JHB Melrose Arch ratings based on 2 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Protea Hotel Fire & Ice by Marriott JHB Melrose Arch

Couples (2)
4 out of 5
Pros: Decor and breakfast
Cons: Dinner room can be noisy, service not good
Location: Good Shopping
Facilities: Modern, Distinctive; Value: worth the money; Service: Basic; Cleanliness: Delightful;

Posted by , from Australia - NSW - Sydney on 31 May 2013

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5 out of 5
Pros: Great location, very friendly staff
Cons: A little bit pricey when breakfast is not included
Location: very convenient
Facilities: Brand new, Top of the line;

Posted by , from Singapore on 3 Jan. 2013

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About the Protea Hotel Fire & Ice by Marriott JHB Melrose Arch

Location 22 Whitely Street, Johannesburg, Gauteng 2076

Property Features

Protea Hotel Fire & Ice by Marriott JHB Melrose Arch offers its guests a full-service spa, an outdoor pool, and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. A business center and meeting rooms are available. Spa services, a terrace, and tour/ticket assistance are also featured at the family-friendly Protea Hotel Fire & Ice by Marriott JHB Melrose Arch. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. For a fee, parking is available. This 4-star Johannesburg hotel is smoke free.

  • 1 building
  • 197 guestrooms or units
  • 6 levels
  • 2 bars or lounges
  • Meeting rooms
  • Built in 2010
  • Deli
  • Childcare (surcharge)
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Johannesburg Sandton Station (5 km / 3.1 mi)
  • Property shuttles: Airport shuttle, area shuttle, and shopping center shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Protea Hotel Fire & Ice by Marriott JHB Melrose Arch offers 197 air-conditioned accommodations with minibars and laptop-compatible safes. A pillow menu is available. LCD televisions come with premium satellite channels. Rooms have partially open bathrooms. Bathrooms include showers, complimentary toiletries, and hair dryers. This Johannesburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

  • Bathrooms are partially open
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Pillow options
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Protea Hotel Fire & Ice by Marriott JHB Melrose Arch has a restaurant serving breakfast, lunch, and dinner.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 5
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Thai massage
  • Reflexology
  • Sports massage

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash.

  • No rollaway/extra beds available
  • Children stay free
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay for free – 2
  • Debit cards
  • Staffed front desk
  • Children stay free - maximum age 12
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Temperature checks are not available to guests
  • Property confirms they are implementing guest safety measures
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately ZAR 215–215 per person
  • Airport shuttle fee: ZAR 760 per vehicle (one way)
  • Self parking fee: ZAR 65 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Protea Hotel Fire Ice Melrose Arch Johannesburg
  • Protea Fire Ice Melrose Arch Johannesburg
  • Protea Fire Ice Melrose Arch
  • Protea Hotel Fire Ice Marriott JHB Melrose Arch Johannesburg
  • Protea Hotel Fire Ice Marriott JHB Melrose Arch
  • Protea Fire Ice Marriott JHB Melrose Arch Johannesburg
  • Protea Fire Ice Marriott JHB Melrose Arch
  • Protea Hotel Fire Ice by Marriott Johannesburg Melrose Arch
  • Protea Hotel Fire Ice by Marriott JHB Melrose Arch
  • Protea Hotel Fire & Ice by Marriott JHB Melrose Arch Hotel

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

National Rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.