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Hyatt House Johannesburg, Sandton

3.5 star property
Hotel with free breakfast, near Nelson Mandela Square

Photo gallery for Hyatt House Johannesburg, Sandton

Meeting facility
Exterior
Exterior
Seasonal outdoor pool
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is AU$119
includes taxes & fees
2 Jan - 3 Jan 2026

Explore the area

View map
125 Ann Crescent, Sandton, Gauteng, 2132
  • Place, Nelson Mandela Square
    ‪3 min drive‬
  • Place, Sandton City Mall
    ‪3 min drive‬
  • Place, Sandton Convention Centre
    ‪3 min drive‬
  • Airport, Johannesburg (JNB-O.R. Tambo Intl.)
    ‪19 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Balcony
Garden
Separate dining area
Separate sitting area
Air conditioning
Heating
Dining table
LED TV
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Dining tables

Suite, 2 Bedrooms

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Garden
Separate dining area
Separate sitting area
Air conditioning
Heating
Dining table
LED TV
  • 72 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Family Suite

Dining tables

Family Suite

Highlights

Balcony
Garden
Separate dining area
Separate sitting area
Air conditioning
Heating
Dining table
LED TV
  • 100 sq m
  • Sleeps 6
  • 2 King Beds and 1 Queen Bed

View all photos for Studio Suite, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Studio Suite, 1 King Bed

8.4 out of 10
Very good
(21 reviews)

Highlights

Air conditioning
Heating
Dining table
LED TV
Blackout curtains
Hairdryer
Free bottled water
Digital channels
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Single Beds

In-room safe, desk, laptop workspace, blackout curtains

Studio, 2 Single Beds

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Heating
Dining table
LED TV
Blackout curtains
Hairdryer
Free bottled water
Digital channels
  • 28 sq m
  • Sleeps 2
  • 2 Single Beds

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About the area

Johannesburg

Hyatt House Johannesburg, Sandton puts you in the centre of Johannesburg, 1.7 km (1.1 mi) from The MARC and 2.1 km (1.3 mi) from Johannesburg Stock Exchange. Highlights at this hotel include free buffet breakfast, a restaurant and free self-parking. .At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym and seasonal outdoor swimming pool. Business amenities include meeting rooms and a business centre. Additionally, you'll find free Wi-Fi in public areas, a free manager's reception and a coffee shop/cafe. Each morning free breakfast is served. There's also the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 3.5-property class Sandton hotel include Nelson Mandela Square and Melrose Arch Shopping Centre.

What's nearby

  • The MARC - 17 min walk - 1.4 km
  • Nelson Mandela Square - 3 min drive - 2.3 km
  • Sandton City Mall - 3 min drive - 2.3 km
  • Johannesburg Stock Exchange - 3 min drive - 2.6 km
  • Sandton Convention Centre - 3 min drive - 2.6 km

Getting around

  • Johannesburg Sandton Station - 7 min drive
  • Rosebank Station - 16 min drive
  • Johannesburg (JNB-O.R. Tambo Intl.) - 29 min drive

Restaurants

  • ‪KFC - ‬18 min walk
  • ‪Lobby Bar - Radisson Blu Hotel Sandton - ‬18 min walk
  • ‪Trade Winds Restaurant - ‬3 min drive
  • ‪Hilton Executive Lounge at Hilton Sandton - ‬3 min drive
  • ‪All About Food Cafe / Restaurant - ‬3 min drive

About this property

Hyatt House Johannesburg, Sandton

Hotel with free breakfast, near Nelson Mandela Square
Hyatt House Johannesburg, Sandton offers its guests a fitness centre and a seasonal outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Barbecue grills, a vending machine, and a garden are also featured at the business-friendly Hyatt House Johannesburg, Sandton. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

  • 1 building
  • 62 guestrooms or units
  • 2 levels
  • Conference rooms
  • Built in 2021
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Garden
  • BBQ grill(s)
  • Lift
  • Water dispenser
  • Bar or lounge
  • Dining venue
Hyatt House Johannesburg, Sandton offers 62 air-conditioned accommodations with a safe and complimentary bottles of water. 55-inch LED televisions come with digital channels. Bathrooms include baths or showers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • Dining table
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in public areas
  • Lift
  • Smooth flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 2021
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with digital channels

Food and drink

  • Dining table
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: ZAR 950 per vehicle (one-way, maximum occupancy 5)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Children may not be eligible for complimentary breakfast.

Property is also known as

Hyatt House Johannesburg, Sandton Hotel
Hyatt House Johannesburg, Sandton Sandton
Hyatt House Johannesburg, Sandton Hotel Sandton

Frequently asked questions

What is the cancellation policy at Hyatt House Johannesburg, Sandton?

Hyatt House Johannesburg, Sandton offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt House Johannesburg, Sandton?

As of 31 Dec 2025, prices found for a 1-night stay for 2 adults at Hyatt House Johannesburg, Sandton on 2 Jan 2026 start from AU$119.37, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hyatt House Johannesburg, Sandton?

Yep, Hyatt House Johannesburg, Sandton has a free self car park.

Does Hyatt House Johannesburg, Sandton have a pool?

Hyatt House Johannesburg, Sandton has a seasonal outdoor pool.

Does Hyatt House Johannesburg, Sandton serve breakfast?

Sure does, free buffet breakfast is served daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Hyatt House Johannesburg, Sandton?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hyatt House Johannesburg, Sandton?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hyatt House Johannesburg, Sandton?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hyatt House Johannesburg, Sandton?

No, only service animals are allowed.

Hyatt House Johannesburg, Sandton Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 122 out of 192 reviews
Rating 8 - Good. 35 out of 192 reviews
Rating 6 - Okay. 14 out of 192 reviews
Rating 4 - Poor. 13 out of 192 reviews
Rating 2 - Terrible. 8 out of 192 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Dustyn

Travelled with group
Liked: Cleanliness, room comfort
The hotel was hard to find with our taxi. The address on website was different from the on Google Maps and Bing. So we first went to wrong place which was not in a good area. The hotel itself was in a secure place and we were greeted and quickly checked in by staff. Restaurant and bar onsite. The room was very clean, spacious and had great amenities (stove, fridge, microwave). Not really a lot of conveniences near by. Most of the restaurants were near or in the mall. It is within driving distance of the Apartheid Museum and Mandela Square.
Stayed 2 nights in Sep 2025

10/10 Excellent

Ditabe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Chad, Nassau

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
My stay at Hyatt House Sandton was extremely disappointing. My initial requests before arrival were ignored, and I ended up being moved between three different rooms due to broken air conditioning, a nonfunctional TV, missing amenities, and even an oven that exploded. Housekeeping never delivered basic items like washcloths without repeated requests, and service was slow, unresponsive, and at times unfriendly. The final room still had broken fixtures, no working phone, and constant noise from the pool and restaurant area. While one front desk agent tried his best, overall the experience was unacceptable for a Hyatt property, and I will not return.
Exploded oven
Good that I hadn’t placed my food in as yet !
Stayed 6 nights in Sep 2025

2/10 Terrible

Ayaaz Ahmed

Travelled with family
Disliked: Staff & service, amenities
They dont have any thing good specially customer service
Stayed 2 nights in Sep 2025

6/10 Okay

Michael Gene

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Nice rooms but lacked services.

Room was clean, air conditioning fine. Common area such as bathrooms not cleaned often necessarily, garbage cans still full the next day. Food service at restaurant sparse, butternut soup was delicious. Our second night there, they had very limited offering due to an event they had there which was very very disappointing, only 3 options available hamburgers, chicken sandwich or pizza. Wanted a salad and their soup but was not offered because of group. Bar service was only one lady who was incredibly slow, was a makeshift bar at the back of pool area…was very strange.
Stayed 2 nights in Sep 2025

10/10 Excellent

Janet

Stayed 7 nights in Aug 2025

2/10 Terrible

neha

Stayed 1 night in Aug 2025

10/10 Excellent

Alvin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, welcoming and attentive staff!
Stayed 3 nights in Aug 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel, and a good price. Breakfast is above average for an included package, staff very friendly.
Stayed 2 nights in Aug 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort

No heaters on a freezing weekend

Middle of winter and the aircon heaters where not working in both rooms. Hotel receptionist did not inform us us after leaving our contact deatols and requesting a follow up. Hotel did not have a heater per room to give us. T V was not working.
Stayed 1 night in Aug 2025

8/10 Good

Francois

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Pawel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb
Stayed 1 night in Jul 2025

8/10 Good

Catrina

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, the customer service was amazing. The staff were welcoming, warm and friendly. Food choices were limited. However, there are restaurants in the area that are walking distance, including a grocery store. I definitely recommend this location.
Stayed 6 nights in Jul 2025

10/10 Excellent

VICTOR

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service and value for money
Stayed 6 nights in Jul 2025

4/10 Poor

Riaaz

Business traveller
Liked: Cleanliness
Breakfast was cold and all the reception said was next time it will be hot. Only 1 person had hot water for their shower.
Stayed 1 night in Jul 2025

10/10 Excellent

R

Stayed 1 night in Jul 2025

6/10 Okay

Ankit

Stayed 4 nights in Jul 2025

8/10 Good

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

sean

Liked: Cleanliness, amenities, property conditions & facilities
Great room and food!
Stayed 5 nights in Jun 2025

2/10 Terrible

Anthony, Beverly Hills

Stayed 7 nights in Jun 2025

10/10 Excellent

Edson

Stayed 5 nights in May 2025

4/10 Poor

Tyler

Disliked: Property conditions & facilities, room comfort
Certainly not to any Hyatt brand status. Not in Sandton central - off the beaten path. Certainly would not choose this hotel again. Degrades the Hyatt reputation.
Stayed 1 night in May 2025

6/10 Okay

Imraan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Wandile

Stayed 2 nights in May 2025

10/10 Excellent

KATYA

Stayed 3 nights in Apr 2025