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Kupu Kupu Jimbaran Beach Club & Spa

4.0 star property

Photo gallery for Kupu Kupu Jimbaran Beach Club & Spa

A pool area with lounge chairs and a rectangular pool, surrounded by buildings with wooden railings and greenery.
Creator video - submitted by travel with me
A room with a wooden floor, a central table with a decorative bowl, and bamboo walls.
A four-poster canopy bed with a wooden frame and intricate carvings, a bench, and a nightstand with a lamp.
A dining area with a table set for two, overlooking the ocean.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$279
includes taxes & fees
3 Sept - 4 Sept

Explore the area

View map
Jalan Raya Uluwatu, Banjar, Pesalakan, Jimbaran, Bali, 80361
  • Place, Samasta Lifestyle Village
    ‪7 min walk‬
  • Place, Jimbaran Beach
    ‪7 min walk‬
  • Place, Jimbaran Market
    ‪4 min drive‬
  • Airport, Denpasar (DPS-Ngurah Rai Intl.)
    ‪19 min drive‬

Room options

View all photos for Room

A rustic room with a bed, wooden furniture, and a view through a wooden frame.

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room

A hotel room with a wooden floor, a bed with a blue bedspread, a desk with a lamp, and a view of the outdoors.

Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Room

A room with a bed, a desk, a chair, a television, and a lamp.

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Suite

A hotel room with a wooden ceiling, a bed with a green bedspread, a TV on a wooden cabinet, and a balcony with curtains.

Deluxe Suite

9.0 out of 10
Wonderful
(4 reviews)
  • Garden view
  • 60 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Duplex Rooftop Villa

A bedroom with a canopy bed, a desk with a chair, a television, and a lamp.

Duplex Rooftop Villa

8.0 out of 10
Very good
(2 reviews)
  • 80 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Two Bedroom Family Suite

A hotel room with a wooden ceiling, a bed with white linens, a desk with a lamp, and a view of the outdoors.

Two Bedroom Family Suite

  • Garden view
  • 100 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Honeymoon Suite

A bedroom with a round bed, ornate mirrors, and a red carpeted wall.

Honeymoon Suite

  • City view
  • 100 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Royal Villa

A spacious bedroom with a large bed, a wooden headboard, and a view of lush greenery outside.

Royal Villa

10.0 out of 10
Exceptional
(2 reviews)
  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for 3 Bedroom Family Suite

3 Bedroom Family Suite

3 Bedroom Family Suite

  • Garden view
  • 100 sq m
  • 3 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

About the area

Jimbaran

At Kupu Kupu Jimbaran Beach Club & Spa you'll be within just a 10-minute stroll of Jimbaran Beach and Samasta Lifestyle Village. Highlights at this boutique hotel include 3 restaurants, 3 outdoor swimming pools and a full-service spa. .A relaxing visit to Bamboo Spa can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and aromatherapy. The fine-dining restaurant, Topeng Restaurant, is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Additionally, you'll find free Wi-Fi in public areas, a free manager's reception and a coffee shop/cafe. There's also free self parking, along with the convenience of airport pick-up service. .Attractions within a 10-minute drive of this 4-property class Jimbaran Bay hotel include Bali Collection Shopping Centre and Ayana Spa.

What's nearby

  • Bamboo Spa - 1 min walk - 0.2 km
  • Samasta Lifestyle Village - 7 min walk - 0.7 km
  • Jimbaran Beach - 7 min walk - 0.7 km
  • Udayana University - 18 min walk - 1.5 km
  • Jimbaran Market - 4 min drive - 2.0 km

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 20 min drive

Restaurants

  • ‪Hatiku - ‬6 min walk
  • ‪WAHAHA Ribs - ‬5 min walk
  • ‪La Brasserie - ‬3 min walk
  • ‪RUAH (Rumah Buah) Jimbaran - ‬3 min walk
  • ‪Bamboo Chic @ Le Meridien - ‬6 min walk

About this property

Kupu Kupu Jimbaran Beach Club & Spa

Kupu Kupu Jimbaran Beach Club & Spa offers its guests 3 outdoor swimming pools. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

You'll find a business centre on site. A rooftop terrace, spa services, and a library are also featured at the business-friendly Kupu Kupu Jimbaran Beach Club & Spa. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Jimbaran hotel.

  • 1 building
  • 34 guestrooms or units
  • 3 levels
  • 3 dining venues
  • Built in 2011
  • Manager's reception (free)
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Corner/local shop
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
Kupu Kupu Jimbaran Beach Club & Spa offers 34 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. LCD televisions are featured in guestrooms. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board and hairdryers can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Bamboo Spa has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

The spa is open daily. Children under 14 years old are not allowed in the spa without adult supervision. Guests under 9 years old are not allowed in the spa.

Similar properties

Outdoor pool, pool umbrellas, pool loungers
Keraton Jimbaran Beach Resort
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  • Pool
  • Kids’ pool
  • Free Wi-Fi
  • Restaurant
4.2 out of 5, Very good, 461 reviews
The price is AU$103
includes taxes & fees
25 Aug - 26 Aug
Keraton Jimbaran Beach Resort

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Indian Tandoor
  • Jimbaran Beach Club
  • Topeng Restaurant

Things to do

  • 3 outdoor pools
  • Full-service spa
  • Library
  • Shopping

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily

Accessibility

  • No lift

More

  • 1 building
  • 3 floors
  • Built in 2011
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 34-inch LCD TV with premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Kupu Kupu Jimbaran Beach Club & Spa

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 750000.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: IDR 300000 per vehicle (maximum occupancy 4)
  • Airport shuttle fee per child: IDR 300000 (from 3 to 11 years old)
  • Rollaway bed fee: IDR 750000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

Property Registration Number 55112, 9120209471714

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Kupu Kupu Hotel
Kupu Kupu Hotel Jimbaran
Kupu Kupu Jimbaran - Rooftop Suites & Spa Bali
Kupu Kupu Jimbaran Hotel Jimbaran
Kupu Kupu Jimbaran Beach Club L'OCCITANE Hotel
Kupu Kupu Club L'OCCITANE Hotel
Kupu Kupu Jimbaran Beach Club L'OCCITANE
Kupu Kupu Club L'OCCITANE
Kupu Kupu Jimbaran Beach Club Spa by Loccitane
Kupu Kupu Jimbaran Beach Club & Spa by Loccitane Hotel
Kupu Kupu Jimbaran Beach Club & Spa by Loccitane Jimbaran
Kupu Kupu Jimbaran Beach Club Spa by Loccitane CHSE Certified
Kupu Kupu Jimbaran Beach Club & Spa by Loccitane Hotel Jimbaran

Frequently asked questions

What is the cancellation policy at Kupu Kupu Jimbaran Beach Club & Spa?

Kupu Kupu Jimbaran Beach Club & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Kupu Kupu Jimbaran Beach Club & Spa?

As of 5 Aug 2026, prices found for a 1-night stay for 2 adults at Kupu Kupu Jimbaran Beach Club & Spa on 3 Sept 2026 start from AU$279, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Kupu Kupu Jimbaran Beach Club & Spa?

Yep, Kupu Kupu Jimbaran Beach Club & Spa has a free self car park.

Are there any beaches close to Kupu Kupu Jimbaran Beach Club & Spa?

Yep, Kupu Kupu Jimbaran Beach Club & Spa is a short 7-minute walk from Jimbaran Beach. Fun beach activities include snorkelling, waterskiing and body boarding.

Is there a spa on site at Kupu Kupu Jimbaran Beach Club & Spa?

Yep, Bamboo Spa is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Kupu Kupu Jimbaran Beach Club & Spa have a pool?

Kupu Kupu Jimbaran Beach Club & Spa has 3 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What luxury perks are available at Kupu Kupu Jimbaran Beach Club & Spa?

Kupu Kupu Jimbaran Beach Club & Spa features 3 outdoor pools, a full-service spa and 3 restaurants.

What makes Kupu Kupu Jimbaran Beach Club & Spa a romantic place to stay?

Couples spa treatments and beachfront dining, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Kupu Kupu Jimbaran Beach Club & Spa.

Is there a free airport shuttle available at Kupu Kupu Jimbaran Beach Club & Spa?

No, but there's a shuttle from the airport to the hotel that runs 24 hours a day for a fee.

Is there a bar or restaurant at Kupu Kupu Jimbaran Beach Club & Spa?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Kupu Kupu Jimbaran Beach Club & Spa?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Kupu Kupu Jimbaran Beach Club & Spa?

No, pets and service animals are not allowed.

Kupu Kupu Jimbaran Beach Club & Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 125 out of 270 reviews
Rating 8 - Good. 88 out of 270 reviews
Rating 6 - Okay. 32 out of 270 reviews
Rating 4 - Poor. 18 out of 270 reviews
Rating 2 - Terrible. 7 out of 270 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

cristiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel, everything was just perfect
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service
Lovely friendly helpful staff, clean spacious rooms. Comfortable beds with well serviced rooms. Lovely breakfast selection
Stayed 5 nights in Sep 2025
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfort and Good value

Friendly and attentive staff… spacious room… 5min walk to beach… nice buffet breakfast.
Stayed 4 nights in Jun 2025
Verified review

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how quite it is, the staff are very friendly, the deluxe suites are very nice, the complimentary massage from the spa was great, and the facilities are very clean.
Stayed 5 nights in Feb 2025
Verified review

10/10 Excellent

Loriellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room and very friendly and accommodating staff. Pool area could use a little upgrade but was absolutely usable. Breakfast buffet was delicious. Attached Italian restaurant was so good we ate there twice. Nearby shopping for clothing, snacks, and coffee. Spa was lovely and the highlight of our stay!
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Arwin

Liked: Cleanliness, amenities, property conditions & facilities
Great service!
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very satisfied!

I was so happy that I had chosen Kuku Kupu for a 2 night stay with my visiting niece. It was great getting rides in the hotel bugee to go to the beach. Loved having the choice between eating breakfast at the hotel or at their restaurant on the beach. Food at both places was ample and tasty. All the staff were friendly and made us feel very welcomed.
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Saumil

Liked: Cleanliness, staff & service, property conditions & facilities
Room was nice and hotel is nice. The breakfast place on the beach I wish they had a shuttle
Verified review

10/10 Excellent

Holden

Liked: Cleanliness, staff & service, property conditions & facilities
great!
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Good location for airport only 20mins away, cute shops walking to local beach. Hotel is a little dated but very clean & great staff! Nice breakfast, again staff can’t do enough for you! Gorgeous pool and was lucky to get an upgrade on my room. Would stay again :)
Stayed 2 nights in Feb 2024
Verified review

8/10 Good

Lois

Liked: Cleanliness, staff & service, amenities
Nice place to stay and the rooms were well serviced. The place was a bit run down and not actually on the beach as suggested by the title. The beach was about 5mins walk away. There was not too much in the immediate area. The restaurant was average. The staff were lovely and kind and I liked the pool and the room. Plenty of space in the room and bathroom.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, clean, modern, luxurious with a super helpful and attentive staff! Lovely pool and bathrooms! 5 minute walk to the beach and all the bbq places there, but the road around it is very busy and not super for walking. I would definitely stay here again if I wanted to be in that area.
Stayed 1 night in Jun 2023
Verified review

10/10 Excellent

Michael J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Visit on October 2024 was really great. The staff and crew of Kupu Kupu were all very friendly and at the same time, very professional. They are always ready to serve and accommodate our needs.
Stayed 10 nights in Oct 2024
Verified review

10/10 Excellent

Eimear

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was just wonderful. I stayed in a little duplex with a 24 hour infinity pool out front. Staff were warm, friendly and attentive. The breakfast was amazing, including a variety or French pastries, or English fries and Balinese choices, as well as fresh fruit and cereals. The spa was amazing, with Candra being my awesome masseuse. They offer a golf cart to the beach club, which is just a short an interesting walk away anyway. I cannot recommend this place to stay or the staff or their wecome enough.
Stayed 7 nights in May 2025
Verified review

10/10 Excellent

cristiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed three nights at Kupu Kupu for work and it has been a wonderful stay. The structure is in Balinese style and the room was just amazing, with a pool view, two floors and a bath in the middle of the room. I have been welcomed by Henry who made my stay very comfortable. The breakfast was very good too. Thank you!
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful villa

The most beautiful villa so spacious with a beautiful bed, huge bath, separate shower and toilet room, our own sunbed by the pool at the front of the villa, very friendly staff at the hotel and beach part of the hotel which has a free shuttle from The hotel. The spa looks amazing but we didn’t use as we were only here for a couple of days, Roof top pool Good value for money We paid 150,000irp for a floating breakfasts which was really nice. Overall a very nice quite relaxing stay, close to lots of beach front seafood restaurants.
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

cristiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed three nights at Kupu Kupu for work and it has been a wonderful stay. The structure is in Balinese style and the Deluxe Villa was just amazing. I made a great massage offered by the manager by Chandra who has been delightfuf. The breakfast was very good and the view on the swimming pool breathless. Thank you!
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Susendran

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Nov 2024
Verified review

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very comfortable, clean and well maintained. The staff was exceptionally friendly, and the grounds were beautiful. Our complimentary breakfast each day was delicious, and we had plenty of choices. The location was not the best for us, since we had no car to get around, although the hotel did have a shuttle that took us where we wanted to go. There weren't many restaurants nearby and the roads were very congested and we felt unsafe walking around because of the traffic.
Stayed 5 nights in Mar 2024
Verified review

10/10 Excellent

jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is excellent!! They responded very quickly to questions prior to the trip and also on WhatsApp. They schedule a pick up from the airport that was very convenient and easy. We stayed in the private Villa and was super quiet. Breakfast every morning was great and again the staff was amazing. The shuttle to the beach club was easy and the walk isn’t bad either. After a day in the beach at the beach club we highly recommend a walk down the beach at sunset to one of the many restaurants with tables on the beach it fill the entire beach and food is amazing and very reasonable. We used this as our first place in Bali for two nights before venturing to other locations. If you are thinking about it just stop scrolling and book it you won’t regret it.
Stayed 2 nights in Jun 2023
Verified review

8/10 Good

Indra Mantik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An indeed Five Star

Stayed in December 12-17, 2022, this hotel is quite unique. The location near street crossing nevertheless kinda confusing to find the lobby since it is not visible directly from outside Fast and Convenience Check in with Extraordinary Service (really a Five Star one), we feels as individually precious. Anything you need just WA to the staff....someting that you didn't find in most big hotels. Staying in Rooftop Villa which has 2 floor witch spacious room....you might occupied with 6-8 person instead of 2. Clean, cozy, and exotic with some best quality bed and pillow made resting everyday very enjoyable. One note, the bath tub water was not clear and clean, seems that the hotel in a recovery phase after a long sleep. I Hope future experience will be better As Additional, there are 3 pools here (including one in front of my room) with Pool towel is exchanged everyday. The Breakfast was delicious, a la carte with big plenty portion, thus we only need to sit and everything will be done nicely. The Coffee was really good, give a spirit in a dull hard working day... Really Worthed...^^
Stayed 5 nights in Dec 2022
Verified review

4/10 Poor

Jennifer

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The tub was broken as the drain was not holding the water when closed. Not a big deal to us but disappointing. The first night was extremely noisy as there was a local ceremony next door. Music was blasting all night and we finally complained after midnight which they accommodated with switching rooms for one night. The second night I saw a rat run across one of the ledges in the room. This was the original room that we went back to. They tried to compensate for the noisy first night with a free massage but it felt like one thing after the other. Also, upon check out they held up our taxi to the airport because they couldn’t figure out if we paid or not even though I showed them a paid receipt. We were cutting it close for our flight since it was a very early morning flight but that is something that should have been handled beforehand. I would not come back or recommend.
Stayed 2 nights in Sep 2022
Verified review

10/10 Excellent

Markus

Liked: Cleanliness, staff & service, room comfort
Väldigt bra behandling på Spat. Mycket bra massage.
Stayed 3 nights in Jan 2026
Verified review

6/10 Okay

NAOMI

Disliked: Cleanliness, staff & service, property conditions & facilities
ロクシタンスパは営業時間は９時から18時まで。 部屋のアメニティにロクシタンは期待出来ません。空港送迎、ウェルカムフルーツはありません。 近くにレストラン、コンビニ、歩いて浜辺のイカンバールへ行けます。
Stayed 2 nights in Aug 2025
Verified review

6/10 Okay

MISUZU

Liked: Staff & service
Disliked: Cleanliness
バスタブの水が茶色の水が出てきた。 エレベーターも止まりそうで怖かった。 部屋の鍵がオートロックではないので、不安でした。 アニバーサリーのサプライズはとても嬉しかったです。 朝食も美味しかったです。
Stayed 1 night in Aug 2025