Mandarin Oriental Hotel Group - accommodation in Jersey City

First the tub was draining super slow when taking a shower, called maintenance and they said everything was fine, he put some solution but it didn’t do anything, back to standing slow water. Then there was a leak in the ac unit so we had to move rooms because the carpet was wet and I almost slipped a few times going in the bathroom. Then we get to the new room and the water was splashing everywhere from the faucet in the bathroom. Then at night time there was a party next door and I had to call 4 times to get someone to come in my room and listen to the noise next door at 1:30 in the morning because maintenance guy said there was no noise when he listened outside the room. Had to get up and get dressed so he can come in our suite and listen to the noise. Few minutes after 3 guys were escorted out. It ruined my sleep, only slept 3 hours. We checked out and the front lady said she will let the manager know of my complaints but I still haven’t received a call back.

Especially the outside is very unkept. Breakfast is fair. Overall one can see a lot of neglect and little attention to making the stay an enjoyable experience

La Quinta is a very nice, clean, and comfortable place to relax and be at ease, especially if you are looking to just be away from it all. This is my third stay here, and I really enjoy the warm, quiet, and clean environment