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Holiday Inn Express West Jefferson by IHG

Property class: 2.5

Photo gallery for Holiday Inn Express West Jefferson by IHG

A breakfast bar with a variety of food options including cereal, fruit, yogurt, eggs, and milk.
A lobby with a curved reception desk, a flat-screen TV mounted above it, and a fireplace. There are framed artworks on the walls and a seating area with chairs and a table.
A seating area with a curved sofa, two armchairs, and a small round table with a telephone and a sign.
A hotel room with a large bed, a nightstand with a lamp, a bathroom with a bathtub, and a framed picture on the wall.
A fitness room with exercise equipment, a door leading to another room, and a window with a view.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is AU$181
includes taxes & fees
22 Nov - 23 Nov

Explore the area

View map
203 Hampton Place Ct, West Jefferson, NC, 28694
  • Place, Saint Mary's Episcopal Church
    ‪18 min walk‬
  • Place, Appalachian State University
    ‪32 min drive‬
  • Place, Sugar Mountain Resort
    ‪56 min drive‬

Room options

View all photos for Standard Room

A bed with white bedding and pillows against a brown headboard.

Standard Room

8.0 out of 10
Very good
(4 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed (LEISURE)

A hotel room with a large bed, two bedside tables, a chair, and a lamp.

Standard Room, 1 King Bed (LEISURE)

9.0 out of 10
Wonderful
(18 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Bath Shower Combo)

A hotel room with a large bed, two bedside tables, a chair, and a lamp.

Standard Room, 1 King Bed (Bath Shower Combo)

8.8 out of 10
Excellent
(3 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed with Sofa bed

A hotel room with a sofa, a small table, a TV on a stand, a desk with a lamp, and a window with curtains.

Premium Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(6 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

A hotel room with a large bed, two bedside tables, a chair, and a lamp.

Standard Room, 1 King Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility)

A hotel room with a large bed, two bedside tables, a chair, and a lamp.

Room, 1 King Bed, Accessible (Mobility)

10.0 out of 10
Exceptional
(3 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

A hotel room with a large bed, two bedside tables, a chair, and a lamp.

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Two beds with white linens, a nightstand with a lamp, and a window with curtains.

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(32 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

Two beds with white linens, a nightstand with a lamp, and a window with curtains.

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Two beds with white linens, a nightstand with a lamp, and a window with curtains.

Standard Room, 2 Queen Beds, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

About the area

West Jefferson

At Holiday Inn Express West Jefferson by IHG, you'll be 37.3 km (23.2 mi) from Appalachian State University. Highlights at this hotel include free continental breakfast, an indoor swimming pool and free self-parking. .This business-friendly hotel offers free WiFi in public areas, a fitness centre and a business centre. Additionally, you'll find a 24-hour business centre, coffee/tea in a common area and laundry facilities. Each morning free breakfast is served. .Attractions in proximity to this West Jefferson hotel include Tweetsie Railroad and Appalachian Ski Mountain.

What's nearby

  • Saint Mary's Episcopal Church - 18 min walk - 1.6 km
  • Appalachian State University - 32 min drive - 42.8 km
  • Tweetsie Railroad - 37 min drive - 48.7 km
  • Appalachian Ski Mountain - 38 min drive - 49.0 km
  • Sugar Mountain Resort - 56 min drive - 70.4 km

Getting around

  • Roanoke, VA (ROA-Roanoke Regional) - 164 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Town Tavern of West Jefferson - ‬3 min drive
  • ‪Lassen Lodge at Ashe Lake - ‬7 min drive
  • ‪Bojangles' Famous Chicken 'n Biscuits - ‬6 min drive
  • ‪Hillbilly Grill - ‬19 min walk

About this property

Holiday Inn Express West Jefferson by IHG

Holiday Inn Express West Jefferson by IHG offers its guests an indoor pool and a fitness centre. WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. Free breakfast is available daily. The business-friendly Holiday Inn Express West Jefferson by IHG also features a vending machine, coffee/tea in common area, and a fireplace in the lobby. Free self parking is available.

This West Jefferson hotel is smoke free.

  • 58 guestrooms or units
  • 3 levels
  • Built in 2010
  • Continental breakfast (free)
  • Business centre (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Fireplace in lobby
  • No smoking on site
  • 1 conference room
Holiday Inn Express West Jefferson by IHG offers 58 air-conditioned accommodations with free newspapers and coffee/tea makers. Televisions come with premium cable channels.

This West Jefferson hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and free toiletries. Hairdryers, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Similar properties

Exterior
Nation's Inn
West Jefferson
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
3.2 out of 5, 626 reviews
The price is AU$146
includes taxes & fees
9 Nov - 10 Nov
Nation's Inn

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Banquet hall
  • Built in 2010
  • Double-glazed windows
  • Fireplace in lobby
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 1 April 2026 to 31 December 2026 (completion date subject to change). The following areas are affected:
  • Business centre
  • Exterior
  • Fitness facilities
  • Front desk
  • Hallway
  • Laundry facilities
  • Lobby
  • Meeting facilities
  • Parking area
  • Selected guestrooms
  • Swimming pool
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Hotel West Jefferson
Hampton Inn West Jefferson
Holiday Inn Express West Jefferson Hotel
Holiday Inn Express West Jefferson

Frequently asked questions

What is the cancellation policy at Holiday Inn Express West Jefferson by IHG?

Holiday Inn Express West Jefferson by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express West Jefferson by IHG?

As of 8 Nov 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express West Jefferson by IHG on 22 Nov 2026 start from AU$181, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Express West Jefferson by IHG?

Yep, Holiday Inn Express West Jefferson by IHG has a free self car park.

Are there any beaches close to Holiday Inn Express West Jefferson by IHG?

The closest beach to Holiday Inn Express West Jefferson by IHG is Elk Shoals (5.2 km).

Does Holiday Inn Express West Jefferson by IHG have a pool?

Holiday Inn Express West Jefferson by IHG has an indoor pool. The pool is open 8:00 AM to 10:00 PM. The property will be renovating the swimming pool from April 1 2026 until December 31 2026 (completion date subject to change).

Does Holiday Inn Express West Jefferson by IHG serve breakfast?

You bet, free continental breakfast is on offer daily between 7:00 AM and 9:00 AM.

Is there a free airport shuttle available at Holiday Inn Express West Jefferson by IHG?

No, Holiday Inn Express West Jefferson by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn Express West Jefferson by IHG?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Holiday Inn Express West Jefferson by IHG?

No, pets are not allowed.

Holiday Inn Express West Jefferson by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 398 out of 599 reviews
Rating 8 - Good. 133 out of 599 reviews
Rating 6 - Okay. 38 out of 599 reviews
Rating 4 - Poor. 20 out of 599 reviews
Rating 2 - Terrible. 10 out of 599 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, comfortable bed, great breakfast and quiet
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, good variety for breakfast
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Parking was easy and safe. Staff was friendly and helpful
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness
Very nice room and friendly staff
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms & bathroom were a very comfortable size. I noticed a little bit of mold on top of the shower area on the ceiling
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place to stay.
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The room and property was clean. Really couldn’t ask for more for decent place to stay. With that said, there is some remodeling so somethings were a little messy.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed staying there. Will visit again
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. We will stay here again.
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Jul 2024
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities
Staff were nice, however I literally was so frustrated with the doors swiping lock, couldn't even get in at check in till the service desk guy came up and opened it! literally forced me to stay in the room and not even step outside!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a really good stay. The service was great and the staff was friendly. Very comfortable rooms and beds. The variety of the breakfast and access to coffee was fantastic.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Nice room, good breakfast
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean, affordable hotel. The staff was friendly and breakfast was very good.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of parking, staff was friendly and helpful. Property inside and out were clean.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable beds,good breakfast,would stay here again
Stayed 2 nights in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
I would stay here again.
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff, good breakfast.
Stayed 1 night in May 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, comfortable bed, decent breakfast, quiet, our room looked out to the woods which was nice, and it had wall thermostat, no noisy heater!
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property in a convenient location. Will definitely stay here next time I am in the area.
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Size of room and helpful staff
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms that friendly staff
Stayed 2 nights in Aug 2025
Verified review

6/10 Okay

Disliked: Cleanliness, amenities
We tried to leave our luggage prior to check in time and were told no, they could not do that. Very unusal!. On the positive side, the front desk did refrigerate some meds before we checked in. Breakfast was good.
Stayed 1 night in Jul 2026