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3.6 out of 5

"The internal walls and doors were too thin, and noise from the hallway was readily heard. " More

By a verified traveller on Mon 29 Aug 2022

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Hotel Description

At Jakarta Airport Hotel, you'll be connected to the airport and 18 km (11.2 mi) from TangCity. Highlights at this hotel include in-room free WiFi and LED TVs.

A day of pampering can include massages and aromatherapy. Other amenities include free WiFi in public areas, a business center, and concierge services. There's also the convenience of a free airport shuttle.

Sights within a 30-minute drive of this Tangerang hotel include Summarecon Mall Serpong and Waterbom Jakarta.

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$73* Per night/room 19 Apr. - 20 Apr.

Executive Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Twin Room

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Twin Room

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 2 Max

Superior Twin Room

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 2 Max

Jakarta Airport Hotel ratings based on 7 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Jakarta Airport Hotel

Everyone (5) Couples (1)
3 out of 5
The internal walls and doors were too thin, and noise from the hallway was readily heard.

Posted by on 29 Aug. 2022

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Comment from Hotel Management

1 Sep. 2022 by Reservation

Thank you for staying at our hotel

4 out of 5

Posted by on 13 Feb. 2020

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3 out of 5
I liked the location as it is on the airport and one can get there by the train, there is no bar to relax at.

Posted by on 15 Jun. 2019

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4 out of 5
Very handy to Terminal 2 - and only short train ride to T3 for all Garuda flights

Posted by on 18 Feb. 2019

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5 out of 5

Very convenient

We have stayed at this hotel for many times. We live in Australia and everytime we visited Indonesia we always stay at this hotel first before our next journey

Posted by , from Australia on 3 Jul. 2018

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3 out of 5
Transit hotel in Jakarta airport but unfortunately for us the Terminal had changed for our airline so we had to transfer by shuttle. We found it hard to get information about the hotel free shuttle from the airport and were put on the free airport shuttle. It was a nightmare to get the heavy cases on. The hotel was fit for purpose and no complaints and the shuttle from them back to the terminal was great- on time and bags loaded.

Posted by on 6 Sep. 2017

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3 out of 5

Average hotel with high price but close to airport

The hotel located inside the airport terminal 2 which is very un convenience for Traveller who arrived on different terminal. There was no advise that they can pick up us from different terminal. You can smell damp inside the hotel or the room. Price was too expensive for the room you paid.

Posted by , from Australia on 1 Jun. 2017

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About the Jakarta Airport Hotel Managed by Topotels

Location Terminal 2E International Departure, Tangerang, 15126

Property Features

Public spaces have free WiFi. There's an onsite business center. A roundtrip airport shuttle is free (available 24 hours). Jakarta Airport Hotel also features spa services, concierge services, and express check-in. Smoking is allowed in designated areas at this Tangerang hotel.

  • 1 building
  • 1 floor
  • 82 guestrooms or units
  • Built in 1997
  • Business facilities
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Free airport shuttle

Room Amenities

Jakarta Airport Hotel offers 82 air-conditioned accommodations with safes and complimentary newspapers. 32-inch LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads, slippers, bidets, and complimentary toiletries. This Tangerang hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is provided daily.

  • LED television
  • Cable channels
  • Refrigerator
  • Electric kettle
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Newspapers (free)
  • Safe
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet

Spa Services

  • Aromatherapy treatments
  • Massages
  • Reflexology

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Jakarta Airport Hotel offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

  • No cots (infant beds) available
  • Children stay free
  • Number of children who can stay for free – 2
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Children stay free - maximum age 11
  • Property is cleaned with disinfectant
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures

Hotel Names

  • Topotels
  • Jakarta Airport Hotel Tangerang
  • Jakarta Airport Hotel Managed Topotels
  • Jakarta Airport Managed Topotels
  • Jakarta Airport Hotel by Topotels
  • Hotel Managed Topotels
  • Jakarta Airport Hotel Hotel
  • Jakarta Airport Hotel Tangerang
  • Jakarta Airport Hotel Hotel Tangerang
  • Jakarta Airport Hotel Managed by Topotels

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.