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HAY Hotel Alsancak

3.0 star property
Hotel with a restaurant, near Izmir Port

Photo gallery for HAY Hotel Alsancak

Lobby sitting area
Breakfast, lunch and dinner served
Deluxe Twin Room
Front of property
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

Map
1476 / 1 sokak no 5 Alsancak Konak, Izmir, 35220
  • Izmir Port
    ‪2 min drive‬
  • Konak Square
    ‪5 min drive‬
  • İzmir Clock Tower
    ‪5 min drive‬
  • Izmir (ADB-Adnan Menderes)
    ‪22 min drive‬

Room options

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

Highlights

Soundproofed
Air conditioning
LED TV
Separate bedroom
Bidet
Hairdryer
Private bathroom
Free bottled water
  • 18 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Patio
Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Separate bedroom
Bathrobes
Hairdryer
  • 21 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Economy Single Room

Economy Single Room

Economy Single Room

Highlights

Soundproofed
Air conditioning
LED TV
Separate bedroom
Bidet
Hairdryer
Private bathroom
Free bottled water
  • 16 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Separate bedroom
Bidet
Hairdryer
Private bathroom
  • 18 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
LED TV
Separate bedroom
Bidet
Hairdryer
Private bathroom
Free bottled water
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Separate bedroom
Bidet
Hairdryer
Private bathroom
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

About the area

Izmir

HAY Hotel Alsancak puts you in the centre of Izmir, 1.6 km (1 mi) from Izmir Port and 2.9 km (1.8 mi) from Smyrna. Highlights at this hotel include a restaurant and in-room free WiFi. .For a drink, you can stop by the hotel's own lounge bar. Other amenities include free Wi-Fi in public areas, concierge services and a 24-hour front desk. To-go breakfast is available on weekdays between 7:30 AM and 10:00 AM and on weekends between 7:30 AM and 11:00 AM. .With a stay at this 3-property class Izmir City Centre hotel, you'll be 3.1 km (1.9 mi) from Konak Square and 3.1 km (1.9 mi) from İzmir Clock Tower.

What's nearby

  • Kordonboyu - 2 min walk - 0.2 km
  • Izmir Port - 2 min drive - 1.2 km
  • Smyrna - 5 min drive - 3.0 km
  • Konak Square - 5 min drive - 3.4 km
  • İzmir Clock Tower - 5 min drive - 3.4 km

Getting around

  • Halkpinar Station - 3 min drive
  • Izmir Alsancak Terminal Station - 7 min walk
  • Izmir (ADB-Adnan Menderes) - 32 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Brew Mood Coffee & Tea - ‬2 min walk
  • ‪Pablo Artisan Coffee - ‬1 min walk
  • ‪Big Baker - ‬1 min walk
  • ‪Coffeemania - ‬2 min walk

About this property

HAY Hotel Alsancak

Hotel with a restaurant, near Izmir Port
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. HAY Hotel Alsancak also features a library, concierge services, and complimentary newspapers in the lobby.

Smoking is allowed in designated areas at this 3-star Izmir hotel.

  • 53 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Library
  • Newspapers in lobby (free)
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
HAY Hotel Alsancak offers 53 air-conditioned accommodations with minibars and a safe. LED televisions come with satellite channels. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Languages

Dutch, English, Turkish

Similar properties

Front of property - evening/night

ibis Izmir Alsancak

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.2 out of 5, Very good, 1,006 reviews
The price is AU$157
includes taxes & fees
6 July - 7 July
ibis Izmir Alsancak

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 4 per day)

Food and drink

  • Breakfast to-go available for a fee 7:30 AM to 10:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 12 for adults and EUR 8 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Library

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • Hardwood flooring in room
  • Lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 20.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately EUR 12 for adults and from EUR 8 for children
  • Nearby parking fee: EUR 4 per day (164 ft away)
  • Rollaway bed fee: EUR 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and window guards in all accommodation.

Property Registration Number 19326

Property is also known as

HAY Alsancak
HAY Hotel Alsancak Hotel
HAY Hotel Alsancak Izmir
HAY Hotel Alsancak Hotel Izmir

Frequently asked questions

Does HAY Hotel Alsancak serve breakfast?

You bet, to-go breakfast is served on weekdays between 7:30 AM and 10:00 AM and on weekends between 7:30 AM and 11:00 AM.

Is there a free airport shuttle available at HAY Hotel Alsancak?

No, HAY Hotel Alsancak does not offer an airport shuttle service.

Is there a bar or restaurant at HAY Hotel Alsancak?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at HAY Hotel Alsancak?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at HAY Hotel Alsancak?

No, pets are not allowed.

HAY Hotel Alsancak Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 117 out of 178 reviews
Rating 8 - Good. 42 out of 178 reviews
Rating 6 - Okay. 7 out of 178 reviews
Rating 4 - Poor. 8 out of 178 reviews
Rating 2 - Terrible. 4 out of 178 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff
Stayed 5 nights in Feb 2025

10/10 Excellent

Shanshan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. There are a lot of restaurants near by. The coast is within walking distance. Good staff welcoming us.
Stayed 1 night in Jan 2025

10/10 Excellent

Iain

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were all helpful and spoke good English. Breakfast was lovely. Location near to the cruise ship terminal was perfect. Walking distance.
Stayed 1 night in Sep 2024

10/10 Excellent

HAMIDREZA

Stayed 1 night in Aug 2024

8/10 Good

SAEED

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Used this hotel whilst on business. Convenient location and the staff were friendly. Good breakfast. Would stay here no problem.
Stayed 3 nights in Jun 2024

8/10 Good

Akhil

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel rooms are nice and have comfy beds, and decent breakfast. The hotel staff were extremely hospitable and went beyond to help you out.
Stayed 3 nights in Apr 2024

10/10 Excellent

Mohamed, East Riffa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in city center Alsancak , walkable to tram and ferry, shopping and dining is all around, staff are so friendly and cooperative , love to stay again…
Stayed 4 nights in Apr 2024

10/10 Excellent

Fuad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great, thank you!
Stayed 4 nights in Nov 2023

6/10 Okay

Paul

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Wherever I lay my hat.

The reception at the hotel was luke warm to say the least . It was hardly a heartfelt welcome rather a few solemn words. Had a couple of drinks at the attached ‘Irish’ bar. This was possibly the least authentic Irish bar that I have ever been to . Rap music was played and the only thing Irish about it was a few plastic Guiness signs . Absolutely no atmosphere whatsoever. Breakfast was okay . Not a great choice but compared to other Turkish hotels just average. In essence the hotel is nothing to rave about . Just somewhere to lay your hat for the night.
Stayed 1 night in Oct 2023

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Close to the waterfront, restaurants, and shopping. The staff was amazing!
Stayed 2 nights in Sep 2023

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel and staff

It was for one night staff where excellent, friendly and helpful, room was beautiful, comfortable and spacious couldn’t be better
Stayed 1 night in Oct 2022

10/10 Excellent

Alina

Stayed 1 night in Aug 2022

10/10 Excellent

Mohamed

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel location is awesome, in the center of Izmir city, the staff are so friendly and they will make your life easy… keep up the good work
Stayed 7 nights in Aug 2022

10/10 Excellent

Marie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location,near port restaurants and tram.guys on front desk were extremely helpful.
Stayed 3 nights in May 2022

10/10 Excellent

Nizamettin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gino

Nice good clean l very happy see you soon
Stayed 1 night in Mar 2022

4/10 Poor

Katherine, Hamilton

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Current construction in area means you can’t walk to hotel. Waited more than 30 mins for shuttle. COVID check process is over the top. HES code and Temp would have been sufficient not another form which they could have emailed in advance, Lack of English spoken, which is surprising and an airport hotel. Won’t stay there again.
Stayed 1 night in Mar 2022

4/10 Poor

Ha

Travelled with group
Liked: Cleanliness
Disliked: Amenities
Location is good. Property is new but so small. The room is too small. Staff is not flexible. With the price i guess it is ok. And it is a boutique hotel so small is what you should expect.
Stayed 2 nights in Feb 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, nice hotel, wonderful showers

Fantastic location - walking distance to train station (the train connects to airport) and right next to a large walking district that goes quite a ways down the coast, with tons of coffee shops, meze bars, and restaurants with ocean views. The rooms are clean and modern, the beds were comfy, and this was the most glorious shower this American tourist experienced in all of Turkey.
Stayed 3 nights in Dec 2021

10/10 Excellent

Dogan Irmak

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

8/10 Good

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very nice hotel

This is a very nice hotel, centrally located. The employees are friendly and helpful. The room was a bit small. overall, a good experience.
Stayed 2 nights in Sep 2021

4/10 Poor

Elias

Disliked: Staff & service, room comfort

Do not stay at this hotel! Staff is not friendly!

I read a lot of reviews regarding this hotel and most of the recent ones were positive. However, I don’t know how they can rate such hotel with positive reviews. I don’t often write reviews but let me tell you that you shouldn’t lose your money on this place. Staff is rude and don’t know any English which it’s odd because many tourists are English-speaking. They don’t help you with the luggage at all and there are some stairs if you bring a lot of baggage. They assume you know everything about the hotel, including wifi and don’t explain anything at all. I politely asked for an additional towel and they didn’t want to give me one. They were very rude when I asked because it was against their rules. The restaurant downstairs is empty or closed. I asked about tours and they couldn’t provide me any information. A/C was not cooling enough. The room is so small that it felt like a box. Plus, there was a big column in the middle of our room. The room also had a bad smell coming from the bathroom like rotten food. As I said, I don’t often write reviews but this was one of the worst hotel experiences I have encountered. I think it is a tourist trap in my opinion and many reviews are either fake or not well-experienced travelers. On a positive note, the location is close to train stations and to many restaurants. Try staying in another hotel such as Hilton or Renassaince. You’ll thank me later! Be sure to plan your tours in advance because this hotel doesn’t train their staff well.
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All the best!

Stayed 1 night in Aug 2021

8/10 Good

Aari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

I stayed for two nights everything was perfect but the breakfast was not that good
Stayed 2 nights in Jul 2021

10/10 Excellent

Tanju

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in Izmir city center

Parking storey is very closed, only 30 meter away and acceptable cost daily, only 25 TL. Hotel location is perfect. Cleanliness and comfortablity are excellent. I strongly recommended.
Corridor
Room
Irish pub and hotel
Rebel bath products
Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2021