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Holiday Inn Istanbul - Old City by IHG

4.0 star property
Beaux Arts hotel with full-service spa and fitness centre

Photo gallery for Holiday Inn Istanbul - Old City by IHG

Exterior
Exterior
Suite, 1 King Bed, Balcony
Exterior
Breakfast, lunch and dinner served

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is AU$119
includes taxes & fees
5 Jan - 6 Jan 2026

Explore the area

View map
Gencturk Cad. Sirvanizade Sokak No. 5, Vezneciler-Fatih, Istanbul, 34134
  • Place, Süleymaniye Mosque
    ‪12 min walk‬
  • Place, Grand Bazaar
    ‪13 min walk‬
  • Place, Blue Mosque
    ‪5 min drive‬
  • Airport, Istanbul (IST)
    ‪37 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(11 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 Queen Bed

Premium Room, 1 Queen Bed

Premium Room, 1 Queen Bed

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Standard Room, 2 Single Beds

7.6 out of 10
Good
(4 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Standard Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • 21 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 King Bed, Balcony

Suite, 1 King Bed, Balcony

Suite, 1 King Bed, Balcony

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Private hot tub
Air conditioning
Free cots/infant beds
HDTV
  • 65 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Standard Room, 1 King Bed, Accessible

7.0 out of 10
Good
(2 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Shower, rainfall showerhead, eco-friendly toiletries, hair dryer

Standard Room

  • Sleeps 2

View all photos for King Suite With Jaccuzi

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

King Suite With Jaccuzi

  • Sleeps 2

View all photos for Executive Room With Sofa Bed

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Executive Room With Sofa Bed

  • Sleeps 3

Accessible Queen Room

  • Sleeps 2

View all photos for Suite, 1 Queen Bed, Balcony

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Suite, 1 Queen Bed, Balcony

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow menu
  • 45 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Suite, 1 Queen Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow menu
Select Comfort bed
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Balcony

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Standard Room, 1 Queen Bed, Balcony

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow menu
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Queen Room With Balcony

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Standard Queen Room With Balcony

  • Sleeps 2

View all photos for Standard Room with 2 Single Beds

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Standard Room with 2 Single Beds

  • Sleeps 2

View all photos for Standard Queen Room

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Standard Queen Room

  • Sleeps 2

Queen Suite

  • Sleeps 2

Queen Suite With Balcony

  • Sleeps 2

View all photos for 2 Single Beds Standard Single Sofa Bed

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

2 Single Beds Standard Single Sofa Bed

  • Sleeps 3

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About the area

Istanbul

A family-friendly stay in Istanbul awaits you at Holiday Inn Istanbul - Old City by IHG. Within a 30-minute stroll, you'll find Grand Bazaar and Egyptian Bazaar. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .A day of pampering at Sportive Spa can include deep-tissue massages, sports massages and body scrubs along with aromatherapy and reflexology. The restaurant, Historic, is open for breakfast, lunch and dinner. Lobby Bar is the hotel's own bar, serving drinks along with breakfast and lunch. Enjoy the gym and Turkish bath/hammam. 1076 square feet (100 square metres) of event facilities include 3 meeting rooms and conference space, and other business amenities include a business centre and limo/town car service. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available on weekdays between 7:30 AM and 10:30 AM and on weekends between 7:30 AM and 11:00 AM. There's also valet parking, along with the convenience of an airport shuttle. .Places within a 30-minute walk of this 4-property class Istanbul City Center hotel include Walled Obelisk and Hagia Sophia.

What's nearby

  • Laleli Mosque - 5 min walk - 0.5 km
  • Süleymaniye Mosque - 12 min walk - 1.0 km
  • Grand Bazaar - 13 min walk - 1.2 km
  • Egyptian Bazaar - 18 min walk - 1.6 km
  • Blue Mosque - 5 min drive - 2.6 km

Getting around

  • Aksaray Tram Station - 5 min walk
  • Vezneciler Subway Station - 6 min walk
  • Istanbul (IST) - 50 min drive

Restaurants

  • ‪Laleli İskender - ‬2 min walk
  • ‪Asuman Restaurant - ‬3 min walk
  • ‪Diana Restaurant - ‬3 min walk
  • ‪Aseman Resturant - ‬3 min walk
  • ‪aksarayhotel - ‬2 min walk

About this property

Holiday Inn Istanbul - Old City by IHG

Beaux Arts hotel with full-service spa and fitness centre
Holiday Inn Istanbul - Old City by IHG offers its guests a full-service spa and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre, 3 meeting rooms, and limo/town car service. Event space at this hotel measures 1076 square feet (100 square metres) and includes conference space. Spa services, multilingual staff, and gift shops/newsstands are also featured at the family-friendly Holiday Inn Istanbul - Old City by IHG. An area shuttle within 40 kilometres and an airport shuttle (available 24 hours) are available for a fee. Parking is available for a fee.

This Beaux Arts Istanbul hotel is smoke free.

  • 1 building
  • 107 guestrooms or units
  • 6 levels
  • 1076 sq ft of conference space
  • 100 sq. m of conference space
  • Built in 1995
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Locker space
  • Bar or lounge
  • Dining venue
Holiday Inn Istanbul - Old City by IHG offers 107 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Select Comfort beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 55-cm LCD televisions come with premium satellite channels. Bathrooms include baths or showers with a rainfall showerhead, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Sportive Spa. Services include deep-tissue massages, sports massages and body scrubs. The spa is equipped with a sauna and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open selected days.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 40 kilometres
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Onsite parking available only on request
  • Secured, covered valet parking on site (EUR 10 per day)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 19 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Historic
  • Lobby Bar
  • To Go Coffee

Things to do

  • Full-service spa
  • Gym
  • Stereo
  • TV in common areas

Family friendly

  • Children's games
  • Grocery/convenience store
  • High chair
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 1,076 square feet of conference space
  • 3 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Outdoor furniture

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Reflexology
  • Sauna
  • Spa open select days
  • Sports massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Handrails in hallways
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Beaux Arts architecture
  • Built in 1995
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Living plant wall
  • Reception hall
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 55-cm LCD TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Due to local traffic restrictions, vehicle access to the property is not available 10 AM-9 PM. Cars with non-citizen license plates can enter the area by showing their reservation confirmation to officers at the entrance locations.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Holiday Inn Istanbul - Old City by IHG

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 19 per person
  • Airport shuttle fee: EUR 60 per vehicle (one-way, maximum occupancy 4)
  • Valet parking fee: EUR 10.00 per day
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. This property uses eco-friendly cleaning products.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

Property Registration Number 4845

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Holiday Inn Istanbul Old City Hotel
Senator Istanbul Old City
Holiday Inn Old City Hotel
Holiday Inn Istanbul Old City
Holiday Inn Old City
Best Western Premier Senator Hotel
Premier Senator Hotel Istanbul
Premier Senator Hotel
Premier Senator Istanbul
Premier Senator
Istanbul Old City By Ihg
Holiday Inn Istanbul Old City
Holiday Inn Istanbul Old City an IHG Hotel
Holiday Inn Istanbul - Old City by IHG Hotel
Holiday Inn Istanbul - Old City by IHG Istanbul
Holiday Inn Istanbul - Old City by IHG Hotel Istanbul

Frequently asked questions

What is the cancellation policy at Holiday Inn Istanbul - Old City by IHG?

Holiday Inn Istanbul - Old City by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Istanbul - Old City by IHG?

As of 22 Dec 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Istanbul - Old City by IHG on 5 Jan 2026 start from AU$119.02, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Istanbul - Old City by IHG?

Yep, Holiday Inn Istanbul - Old City by IHG has secured covered valet parking for EUR 10.00 per day.

Are there any beaches close to Holiday Inn Istanbul - Old City by IHG?

The closest beach to Holiday Inn Istanbul - Old City by IHG is Florya Beach (14.6 km).

Is there a spa on site at Holiday Inn Istanbul - Old City by IHG?

Yep, Sportive Spa is available for guests. You'll enjoy heaps of services like body scrubs and sports massages.

What makes Holiday Inn Istanbul - Old City by IHG a romantic place to stay?

Couples dining and a champagne service, as well as rainfall showerheads and comfy beds in the guestrooms, help set the scene for a romantic weekend at Holiday Inn Istanbul - Old City by IHG.

Is Holiday Inn Istanbul - Old City by IHG family-friendly?

You bet! With amenities such as children's meals and a corner/local shop, as well as highchairs in the guestrooms, it's no surprise that Holiday Inn Istanbul - Old City by IHG is a hit with families.

Does Holiday Inn Istanbul - Old City by IHG serve breakfast?

You bet, buffet brekkie is offered on weekdays from 7:30 AM to 10:30 AM and on weekends between 7:30 AM and 11:00 AM.

Is there a free airport shuttle available at Holiday Inn Istanbul - Old City by IHG?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Holiday Inn Istanbul - Old City by IHG?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Holiday Inn Istanbul - Old City by IHG?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Holiday Inn Istanbul - Old City by IHG?

No, pets and service animals are not allowed.

Holiday Inn Istanbul - Old City by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 429 out of 865 reviews
Rating 8 - Good. 288 out of 865 reviews
Rating 6 - Okay. 85 out of 865 reviews
Rating 4 - Poor. 35 out of 865 reviews
Rating 2 - Terrible. 28 out of 865 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Baber shahzad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Aug 2025

8/10 Good

Khalid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We satyed 5 nights( 2 rooms) at this property Aug 25.From reciption desk to checking in and check out it was a wonderfull experiance. hotel staff was excellent and very helpfull 2 young lads(Emirhan &Deniz) at reception extremely polite and helpfull . food and Bevrages Manager (Gagatay or Gigdem i have misplaced his name )was very helpfull and friendly person with a smile on his face . rooms were clean thanks to house keeper manager Ruya over all very satisfactory and enjoyable stay .We are already planning to vist next year
Stayed 5 nights in Aug 2025

10/10 Excellent

Sherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a lovely place to stay, a wonderful community of people, from the front desk, to bar staff, kitchen, spa services. These people really know how to give brilliant hospitality. They work hard to keep the customers happy, they made us feel welcomed the very first day all the way to our very last day. ❣️ Such a wonderful bunch of staff. I would definitely be returning. It’s clean, smells lovely, fresh with a modern look. The food was lovely. It’s the first hotel I have been to that have gluten free products on display at breakfast without me having to ask for it. Biscuits, cake and bread. This is rare I was so pleased to see this. Every hotel should do this. To accommodate everyones needs. The front desk were so helpful with anything we needed and also helped us to find tours or travel and outside entertainment and site seeing around the Istanbul city. It was such a pleasant and enjoyable stay. The staff are loving, caring and really care about their guests. They go the extra mile to make you feel happy with your stay. Kemel Gigdem, Faith and Mashsun they were my favorites and Spa service staff plus The hospitality staff made breakfast feel great. Front desk is the best, they set the tone for the hotel and bring high expectations and you definitely see it. We will certainly be coming back. Thank you Holiday inn Old City Istanbul.
Stayed 8 nights in Aug 2025

10/10 Excellent

AMAL

Stayed 1 night in Aug 2025

8/10 Good

Mohammad Araf

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fix the elevator.
Stayed 5 nights in Aug 2025

10/10 Excellent

Mohammed

Liked: Property conditions & facilities
Stayed 7 nights in Aug 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Gyomar

Liked: Cleanliness
Stayed 2 nights in Aug 2025

10/10 Excellent

Abaid, London

Stayed 4 nights in Aug 2025

10/10 Excellent

Aisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful. Clean place.
Stayed 3 nights in Aug 2025

8/10 Good

Fung Wa

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Anton

Stayed 1 night in Aug 2025

6/10 Okay

Zareen

Travelled with family
Disliked: Cleanliness
I’ve been to many Holiday Inn hotels before, however this one at this location is below expectation. Upon arrival my room was not available due to my early flight. So I paid for half a day and was given a very compact room. Two beds and a sofa bed that didn’t fold and was resting on a metal base. Safe was not working and couldn’t dial out . House keeping appeared to be very rushed! Kemal night shift worker was extremely helpful though when I explained that someone on the tram stole my wallet from my bag. Travellers be aware of packed out trams that’s when thieves grab opportunities.
Stayed 4 nights in Aug 2025

10/10 Excellent

Hina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Cigdem, Erdal and Kemal were very helpful and provided great service. We have enjoyed our stay.
Stayed 5 nights in Jul 2025

8/10 Good

Jca

Liked: Cleanliness, staff & service, amenities
Nice property!
Stayed 4 nights in Jul 2025

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty hotel

This hotel was not clean at all. The balcony room was nothing like what they described it to be. It was completely closed and it had bird poop all over the floor. The room was dirty and had mold. The bathroom was also disgusting. We had breakfast one of the days and it was so awful, food was terrible and it had an awful smell. I will say the front desk man(I believe his name was Osamn) was very nice and professional. He introduced us into multiple tours and the tour we finally chose was amazing.
Stayed 3 nights in Jul 2025

10/10 Excellent

Rasib

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Friendly staff. Aynur (room service) was very friendly and caring.
Stayed 2 nights in Jun 2025

6/10 Okay

angela

Stayed 1 night in Jun 2025

8/10 Good

Thiruchelvam

Stayed 5 nights in Jun 2025

8/10 Good

Kalugamage AR

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Jitendra Thakorlal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Samir

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, good location
Stayed 3 nights in May 2025

10/10 Excellent

Danielle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was good, clean, location is nice, breakfast was good, was also good for dinner. The staff was SPECTACULAR! I had an accident during the trip and the hotel manager was amazing, he arranged everything (ambulance, hospital, translated..), the entire staff was always there to help, they really made the difference! I have no words to describe this team of people, they are above and beyond.
Stayed 5 nights in Apr 2025

10/10 Excellent

Omo

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 8 nights in May 2025

10/10 Excellent

Sheshank

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025