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Doubletree by Hilton Istanbul Moda

5.0 star property
Bayside hotel with 2 restaurants and full-service spa

Photo gallery for Doubletree by Hilton Istanbul Moda

Room, 1 King Bed, Sea View, Corner
2 restaurants, breakfast, lunch, dinner served; Turkish cuisine
2 restaurants, breakfast, lunch, dinner served; Turkish cuisine
Presidential Suite | Living area
Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers

Popular amenities

  • Bar
  • Parking available
The current price is AU$230
includes taxes & fees
3 Aug - 4 Aug

Explore the area

Map
Caferaga Mahallesi Albay Faik Sozdener, Cad No:31 Kadikoy, Istanbul, Istanbul, 34710
  • Kadıköy Port
    ‪8 min walk‬
  • Ülker Stadium
    ‪18 min walk‬
  • Hagia Sophia
    ‪8 min drive‬
  • Istanbul (IST)
    ‪46 min drive‬

Room options

View all photos for King Premium Deluxe Room with Sea View

Premium bedding, in-room safe, laptop workspace, blackout curtains

King Premium Deluxe Room with Sea View

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 32 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Premium Deluxe Room with Sea View

Twin Premium Deluxe Room with Sea View

Twin Premium Deluxe Room with Sea View

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 32 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite, 1 King Bed, Sea View

Junior Suite, 1 King Bed, Sea View | Living area

Junior Suite, 1 King Bed, Sea View

7.6 out of 10
Good
(5 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
  • 47 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

8.2 out of 10
Very good
(25 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Hairdryer
  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

8.2 out of 10
Very good
(57 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Hairdryer
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Sea View

Deluxe Room, Sea View

Deluxe Room, Sea View

8.6 out of 10
Excellent
(14 reviews)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 30 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, Sea View

Deluxe Room, 1 King Bed, Sea View

Deluxe Room, 1 King Bed, Sea View

8.4 out of 10
Very good
(28 reviews)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 30 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Sea View, Corner

Room, 1 King Bed, Sea View, Corner

Room, 1 King Bed, Sea View, Corner

8.0 out of 10
Very good
(4 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Private bathroom
  • 37 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | Living area

Presidential Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Fridge
  • 192 sq m
  • Sea view
  • Sleeps 5
  • 1 King Bed

View all photos for Family Suite, 1 King Bed

Family Suite, 1 King Bed

Family Suite, 1 King Bed

7.4 out of 10
Good
(3 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • 86 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 2 Single Beds, Sea View

Junior Suite, 2 Single Beds, Sea View | Living area

Junior Suite, 2 Single Beds, Sea View

7.2 out of 10
Good
(7 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 47 sq m
  • Sea view
  • Sleeps 4
  • 2 Single Beds

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About the area

Istanbul

A luxury stay in the heart of Istanbul awaits you at Doubletree by Hilton Istanbul Moda. Within just a 15-minute stroll, you'll find Kadikoy Fish Market and Sureyya Opera House. Highlights at this hotel include 2 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering at Qualia can include hot stone massages, Thai massages and facials along with aromatherapy and Ayurvedic treatments. The restaurant, The Doubles Restaurant, serves Turkish cuisine and is open for breakfast, lunch and dinner. La Gazetta Cafe & Bar is the hotel's own bar, serving drinks along with light fare. Enjoy the indoor swimming pool, gym, sauna and seasonal outdoor swimming pool. Additionally, you'll find free Wi-Fi in public areas, a 24-hour business centre and a coffee shop/cafe. Buffet breakfast is available on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM. There's also valet parking, along with the convenience of an airport shuttle. .Places within a 30-minute walk of this 5-property class Kadıköy hotel include Ülker Stadium and Tepe Nautilus Shopping Center.

What's nearby

  • Kadikoy Fish Market - 5 min walk - 0.5 km
  • Kadıköy Port - 8 min walk - 0.7 km
  • Ülker Stadium - 18 min walk - 1.6 km
  • Hagia Sophia - 8 min drive - 7.7 km
  • Sultanahmet Square - 8 min drive - 7.7 km

Getting around

  • Damga Street Station - 1 min walk
  • Haydarpasa Station - 3 min drive
  • Istanbul (IST) - 40 min drive

Restaurants

  • ‪Ciğerci Hulusi - ‬3 min walk
  • ‪The Harp Irish Pub - ‬3 min walk
  • ‪Atlas Mühürdar - ‬4 min walk
  • ‪Dil'o Türkü Bar - ‬6 min walk
  • ‪Shine Beer Cafe - ‬3 min walk

About this property

Doubletree by Hilton Istanbul Moda

Bayside hotel with 2 restaurants and full-service spa
Doubletree by Hilton Istanbul Moda offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi and wired Internet.

A 24-hour business centre and 12 meeting rooms are available. Event space at this hotel measures 2831 square feet (263 square metres) and includes conference space. A seasonal outdoor pool, a sauna, and a rooftop terrace are also featured at the luxury Doubletree by Hilton Istanbul Moda. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Istanbul hotel.

  • 1 building
  • 245 guestrooms or units
  • 12 levels
  • 2 dining venues
  • 2 bars or lounges
  • 2831 sq ft of conference space
  • 263 sq. m of conference space
  • Built in 2011
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool
Doubletree by Hilton Istanbul Moda offers 245 accommodations with MP3 docking stations and laptop-compatible safes. Beds feature premium bedding. Guests can surf the web using complimentary wired and wireless Internet access. Bathrooms include a combined bath/shower unit, slippers, bidets and complimentary toiletries. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Cots/infant beds (complimentary) are also available. A nightly turndown service is provided and housekeeping is offered on a daily basis.
Qualia has 4 treatment rooms, including rooms for couples. Services include hot stone massages, sports massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Languages

English, Turkish

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Valet parking on site (TRY 500 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; TRY 1,500 for adults and TRY 1,500 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Hood Restaurant
  • La Gazetta Cafe & Bar
  • The Doubles Restaurant

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool
  • Steam room
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 12 meeting rooms
  • 2,831 square feet of conference space
  • 24-hour business centre

Outdoors

  • Garden
  • On the bay
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Built in 2011
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • HDTV
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: noon
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 7 years old or younger stays free when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

Fees

This property has a strict no-smoking policy. Violators will be subject to penalties (EUR 100).

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately TRY 1500 for adults and from TRY 1500 for children
  • Airport shuttle fee: TRY 2700 per vehicle (one-way, maximum occupancy 5)
  • Valet parking fee: TRY 500 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash.

Property Registration Number 11602

We should mention

  • The seasonal pool will open on 01 June and close on 08 September.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 7 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Doubletree Hilton Istanbul Moda
Doubletree Hilton Moda
Doubletree Istanbul Moda
Doubletree Moda
Hilton Doubletree Istanbul Moda
Hilton Doubletree Moda
Hilton Doubletree Moda Istanbul
Hilton Moda
Hilton Moda Istanbul
Moda Hilton Doubletree Istanbul
Doubletree By Hilton Istanbul - Moda Hotel Istanbul
Doubletree Hilton Istanbul Moda Hotel
Doubletree by Hilton Istanbul Moda Hotel
Doubletree by Hilton Istanbul Moda Istanbul
Doubletree by Hilton Istanbul Moda Hotel Istanbul

Frequently asked questions

What is the cancellation policy at Doubletree by Hilton Istanbul Moda?

Doubletree by Hilton Istanbul Moda offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Doubletree by Hilton Istanbul Moda?

As of 27 July 2025, prices found for a 1-night stay for 2 adults at Doubletree by Hilton Istanbul Moda on 3 Aug 2025 start from AU$229.82, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Doubletree by Hilton Istanbul Moda?

Yep, Doubletree by Hilton Istanbul Moda has valet parking for TRY 500 per day.

Are there any beaches close to Doubletree by Hilton Istanbul Moda?

The closest beach to Doubletree by Hilton Istanbul Moda is Yorukali Beach (16.3 km).

Is there a spa on site at Doubletree by Hilton Istanbul Moda?

Yep, Qualia is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like facials and body treatments, as well as sports massages.

Does Doubletree by Hilton Istanbul Moda have a pool?

Doubletree by Hilton Istanbul Moda has a seasonal outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open from June 01 to September 08.

What luxury perks are available at Doubletree by Hilton Istanbul Moda?

Doubletree by Hilton Istanbul Moda features a full-service spa, a health club and an indoor pool. All guestrooms come with premium bedding and 24-hour room service.

What makes Doubletree by Hilton Istanbul Moda a romantic place to stay?

Couples spa treatments and ocean-view dining, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Doubletree by Hilton Istanbul Moda.

Is Doubletree by Hilton Istanbul Moda family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Doubletree by Hilton Istanbul Moda is a hit with families.

Does Doubletree by Hilton Istanbul Moda serve breakfast?

You bet, buffet brekkie is served on weekdays from 7:00 AM to 10:30 AM and weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Doubletree by Hilton Istanbul Moda?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Doubletree by Hilton Istanbul Moda?

Yep, they've got a poolside bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Doubletree by Hilton Istanbul Moda?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Doubletree by Hilton Istanbul Moda?

No, only service animals are allowed.

Doubletree by Hilton Istanbul Moda Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 578 out of 1013 reviews
Rating 8 - Good. 229 out of 1013 reviews
Rating 6 - Okay. 99 out of 1013 reviews
Rating 4 - Poor. 45 out of 1013 reviews
Rating 2 - Terrible. 62 out of 1013 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Deniz

Stayed 3 nights in Apr 2025

10/10 Excellent

Yusuf Emre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Mustafa Alphan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel Highly recommend
Stayed 2 nights in Apr 2025

8/10 Good

Gokhan, South Windsor

Stayed 1 night in Apr 2025

10/10 Excellent

Saeed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Every thing was perfect
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Kateryna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Mar 2025

10/10 Excellent

Brett

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was ideal for our trip
Stayed 2 nights in Mar 2025

10/10 Excellent

Aso, Erbil

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to metro line
Stayed 1 night in Feb 2025

10/10 Excellent

Aso, Erbil

Business traveller, Travelled with group
Liked: Amenities
Location was perfect.
Stayed 2 nights in Feb 2025

10/10 Excellent

ESRA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location !!!! Enjoyed every minute of our stay.
Stayed 4 nights in Feb 2025

10/10 Excellent

F R

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional hotel

I had a very pleasant experience at this hotel. The staff demonstrated exceptional hospitality and support. The amenities were impressive, and the rooms were well-maintained. Its proximity to the ferry port, shopping areas, and restaurants was extremely convenient. I look forward to returning to this hotel. My only recommendation would be to install smart TVs in the bedrooms for access to YouTube and Netflix.
Stayed 4 nights in Jan 2025

10/10 Excellent

kristian

Stayed 3 nights in Feb 2025

10/10 Excellent

zaur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

James

Business traveller
Liked: Staff & service, room comfort

Not quite what it used to be...

Looks like age is getting to this hotel. It is still the only real choice in Kadikoy, but it is slipping in quality. The bathroom smelled like mold and or bad water. The big shower head over the jacuzzi tub looked pretty rusty in color. If you stay there, ask for an upper floor. The lower floors will give a bit of street and parking lot noise. Breakfast is overpriced, but the gym is good. The air system makes a bit of noise and doesn't really go to a low flow... In sum, ok for a quick one and walking distance to wherever you need in Kadikoy and Moda.
Stayed 1 night in Feb 2025

10/10 Excellent

Bella Velinova

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Yousef

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

2/10 Terrible

Verified traveller

Liked: Property conditions & facilities
Disliked: Staff & service

Likely my last stay here

Firstly, I appreciate times are changing in Turkey with regards smoking, but it seems the hotel has always been relaxed about it. This time however I received a fine for "evidence of smoking" and that the room would require “enhanced cleaning”. Which seems to consist purely of the existence of a packet of cigarettes. The next thing that happened this visit was I invited someone over to the hotel. A Turkish person. This person has visited me every time I have been to the hotel and never had any issues. On this visit however after going to the room we received a knock on the door only to be confronted by someone from the hotel late at night demanding ID on the basis that “they didn’t know if she was an escort”. She isn’t an escort of any kind. When checking out I questioned both these situations with whom turned out to be the manager. I was stonewalled on both issues, payment was demanded repeatedly, and apparently the ID check was “because they need to know who is in the hotel” because it’s no different to been asked for Id at check in which isn’t what was said at the time at all. Not impressed.
Stayed 3 nights in Jan 2025

10/10 Excellent

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 3 nights in Jul 2024

8/10 Good

Magdalena

Travelled with group
Liked: Cleanliness, staff & service, room comfort
The hotel was fine, our room was a bit old, with a weird layout and could use a refurbishment, but I do get the sense that this is the case for many of the large hotels in Istanbul. The hotel had a roof terrace that looked great, although we did not have time to visit. The gym was the best hotel gym I have ever seen - really spacious and well equipped. It even had a reformer bed.
Stayed 1 night in Jan 2025

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Daniel

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service
Stayed for 4 nights in a junior suite. Room would not go below 24.5 degrees celsius and we were told there was only one temperature for all the rooms. Single lady travelling with 2 small children and even though we complained every day and received reassurances that it would be resolved nothing happened, we just felt ignored. We complained again when checking out which resulted in the team not helping us to the taxi with our bags. Very poor from such a premium brand
Stayed 4 nights in Dec 2024

8/10 Good

Robert

Stayed 2 nights in Dec 2024

10/10 Excellent

Serhan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unbelievable hotel, location, staff, rooms, views, everything was great
Stayed 3 nights in Nov 2024

4/10 Poor

Shanil

Disliked: Property conditions & facilities, room comfort
Bathroom was leaked Cupboard door was not working properly Bed was not comfortable I won't prefer this hotel Not good experience May be this room was bad
Stayed 5 nights in Nov 2024