Hotel Nord Otaru

4.0 star property
Riverside hotel with 24-hour front desk and restaurant

Photo gallery for Hotel Nord Otaru

Exterior
View from property
Lobby
Bar (on property)
Junior Suite, Non Smoking

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available
  • Business services
The current price is AU$117
7 Jan - 8 Jan 2026

Explore the area

View map
1-4-16 Ironai, Otaru, Hokkaido, 047-0031
  • Place, Otaru Canal
    ‪1 min walk‬
  • Place, Sakaimachi Street
    ‪5 min walk‬
  • Place, Otaru Music Box Museum
    ‪15 min walk‬
  • Airport, Sapporo (OKD-Okadama)
    ‪40 min drive‬

Room options

Superior Twin Room

  • Sleeps 4

Grande Japanese Western Style Room

  • Sleeps 6

Grande Family Room

  • Sleeps 5

Standard Queen Room, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Down duvet
Premium bedding
Separate bath and shower
Private bathroom
Deep-soaking bath
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Standard Twin Room, Non Smoking

8.4 out of 10
Very good
(7 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Down duvet
Premium bedding
Shower/bath combination
Private bathroom
Deep-soaking bath
  • 25 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Standard Triple Room, Non Smoking

8.8 out of 10
Excellent
(16 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Fridge
LCD TV
Down duvet
Premium bedding
Shower/bath combination
Private bathroom
  • 25 sq m
  • Mountain view
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

Twin Room, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Fridge
LCD TV
Down duvet
Premium bedding
Separate bath and shower
Private bathroom
  • 30 sq m
  • Canal view
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

Superior Twin Room, Non Smoking

8.4 out of 10
Very good
(22 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Fridge
LCD TV
Down duvet
Premium bedding
Separate bath and shower
Private bathroom
  • Canal view
  • Sleeps 7
  • 2 Single Beds and 2 Single Sofa Beds

Family Suite, Non Smoking, Canal View

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Fridge
LCD TV
Separate bedroom
Premium bedding
Down duvet
Separate bath and shower
  • 57 sq m
  • 1 bedroom
  • Canal view
  • Sleeps 9
  • 3 Single Beds and 2 Single Sofa Beds

Grand Twin Room, Non Smoking, Canal View

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Down duvet
Premium bedding
Separate bath and shower
Private bathroom
Deep-soaking bath
  • 57 sq m
  • Canal view
  • Sleeps 11
  • 2 Single Beds and 4 Single Futons

Comfort Double Room, Non Smoking

7.2 out of 10
Good
(5 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Down duvet
Premium bedding
Shower/bath combination
Private bathroom
Deep-soaking bath
  • 15 sq m
  • City view
  • Sleeps 3
  • 1 Large Single Bed

Junior Suite, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Fridge
LCD TV
Down duvet
Premium bedding
Separate bath and shower
Private bathroom
  • 39 sq m
  • Mountain view
  • Sleeps 7
  • 3 Single Beds and 1 Single Sofa Bed

Executive Twin Room, Non Smoking, River View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free rollaway/extra beds
Fridge
LCD TV
Down duvet
Premium bedding
Separate bath and shower
Private bathroom
  • 57 sq m
  • Canal view
  • Sleeps 9
  • 2 Single Beds and 3 Single Sofa Beds

Junior Suite, Non Smoking (Eco Plan - No Cleaning Service)

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Premium bedding
Down duvet
Hairdryer
Separate bath and shower
  • 39 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 7
  • 3 Single Beds and 1 Single Sofa Bed

Comfort Double Room, Non Smoking, Eco Plan - No Cleaning Service

Highlights

Air conditioning
Fridge
LCD TV
Down duvet
Premium bedding
Hairdryer
Shower/bath combination
Private bathroom
  • 15 sq m
  • City view
  • Sleeps 3
  • 1 Large Single Bed

Twin Room, Non Smoking (Eco Plan - No Cleaning Service)

Highlights

Air conditioning
Fridge
LCD TV
Down duvet
Premium bedding
Hairdryer
Separate bath and shower
Private bathroom
  • 30 sq m
  • Canal view
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

Executive Room, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

Highlights

Air conditioning
Fridge
LCD TV
Down duvet
Premium bedding
Hairdryer
Separate bath and shower
Private bathroom
  • 57 sq m
  • Canal view
  • Sleeps 9
  • 2 Single Beds and 3 Single Sofa Beds

Family Suite, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Premium bedding
Down duvet
Hairdryer
Separate bath and shower
  • 57 sq m
  • 1 bedroom
  • Canal view
  • Sleeps 9
  • 3 Single Beds and 2 Single Sofa Beds

Standard Queen Room, Non Smoking, Eco Plan - No Cleaning Service

Highlights

Air conditioning
Fridge
LCD TV
Down duvet
Premium bedding
Hairdryer
Separate bath and shower
Private bathroom
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Standard Twin Room, Non Smoking (Eco Plan -No Cleaning Service)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Fridge
LCD TV
Down duvet
Premium bedding
Hairdryer
Shower/bath combination
Private bathroom
  • 25 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Standard Triple Room, Non Smoking (Eco Plan - No Cleaning Service)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Down duvet
Premium bedding
Hairdryer
Shower/bath combination
Private bathroom
  • 25 sq m
  • Mountain view
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

Grand Twin Room, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

Highlights

Air conditioning
Fridge
LCD TV
Down duvet
Premium bedding
Hairdryer
Separate bath and shower
Private bathroom
  • 57 sq m
  • Canal view
  • Sleeps 11
  • 2 Single Beds and 4 Single Futons

Superior Twin Room, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Fridge
LCD TV
Down duvet
Premium bedding
Hairdryer
Separate bath and shower
  • 30 sq m
  • Canal view
  • Sleeps 7
  • 2 Single Beds and 2 Single Sofa Beds

Standard Twin Room

  • Sleeps 2

Accessible Room

  • Sleeps 3

Standard queen Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2

Standard Triple Room

  • Sleeps 3

Comfort Double Room

  • Sleeps 2

Executive River Twin

  • Sleeps 5

Junior Suite

  • Sleeps 4

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About the area

Otaru

At Hotel Nord Otaru you'll be within just a 5-minute stroll of Otaru Canal and within 20 minutes of Otaru Music Box Museum. Highlights at this hotel include a restaurant and in-room free WiFi. .The buffet restaurant, sizzle, is open for breakfast and lunch. For a drink, you can stop by the hotel's own lounge bar. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. Each morning buffet breakfast is served between 7 AM and 9:30 AM. There's also the convenience of self parking. .With a stay at this 4-property class Otaru hotel, you'll be 2.2 km (1.4 mi) from Shin Nihonkai Ferry and 3.9 km (2.4 mi) from Otaru Tenguyama Ropeway.

What's nearby

  • Otaru Canal - 1 min walk - 0.1 km
  • Otaru City General Museum Ungakan - 2 min walk - 0.2 km
  • Sakaimachi Street - 5 min walk - 0.4 km
  • Otaru Music Box Museum - 15 min walk - 1.3 km
  • Shin Nihonkai Ferry - 2 min drive - 2.1 km

Getting around

  • Otaru Station - 9 min walk
  • Inaho Station - 20 min drive
  • New Chitose Airport (CTS) - 77 min drive

Restaurants

  • ‪ルタオ - ‬1 min walk
  • ‪小樽ビール 小樽倉庫No.1 - ‬3 min walk
  • ‪おたる政寿司 ぜん庵 - ‬3 min walk
  • ‪コメダ珈琲店 小樽運河通り店 - ‬3 min walk
  • ‪LeTao Canal Plaza - ‬1 min walk

About this property

Hotel Nord Otaru

Riverside hotel with 24-hour front desk and restaurant
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Hotel Nord Otaru also features a vending machine, a garden, and complimentary newspapers in the lobby. For a fee, parking is available.

This 4-star Otaru hotel is smoke free.

  • 1 building
  • 98 guestrooms or units
  • 6 levels
  • Built in 1996
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Garden
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Hotel Nord Otaru offers 98 air-conditioned accommodations with a safe and complimentary slippers. Beds feature down duvets and premium bedding. LCD televisions are featured in guestrooms. Bathrooms include bidets, complimentary toiletries and hairdryers.

This Otaru hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Uncovered parking on site (JPY 1,200 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 9:30 AM for a fee: JPY 2,530 for adults and JPY 1,430 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • sizzle

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Garden
  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1996
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2530 for adults and from JPY 1430 for children
  • Uncovered self-parking fee: JPY 1200 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash.

We should mention

  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Nord Otaru
Nord Otaru
Nord Otaru Hotel
Otaru Nord Hotel
Hotel Nord Otaru Hokkaido
Hotel Nord Otaru Hotel
Hotel Nord Otaru Otaru
Hotel Nord Otaru Hotel Otaru

Frequently asked questions

What is the cancellation policy at Hotel Nord Otaru?

Hotel Nord Otaru offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Nord Otaru?

As of 20 Dec 2025, prices found for a 1-night stay for 2 adults at Hotel Nord Otaru on 7 Jan 2026 start from AU$116.77, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Nord Otaru?

Yep, Hotel Nord Otaru has an uncovered self car park for JPY 1200 per night. A self car park is also available, for a fee.

Are there any beaches close to Hotel Nord Otaru?

The closest beach to Hotel Nord Otaru is Otamoi Beach (5 km).

What makes Hotel Nord Otaru a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Hotel Nord Otaru.

Does Hotel Nord Otaru serve breakfast?

Yep, buffet breakfast is served daily between 7 AM and 9:30 AM.

Is there a free airport shuttle available at Hotel Nord Otaru?

No, Hotel Nord Otaru does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Nord Otaru?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and lunch.

What time are check-in & check-out at Hotel Nord Otaru?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Hotel Nord Otaru?

No, pets are not allowed.

Hotel Nord Otaru Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 528 out of 1001 reviews
Rating 8 - Good. 364 out of 1001 reviews
Rating 6 - Okay. 76 out of 1001 reviews
Rating 4 - Poor. 20 out of 1001 reviews
Rating 2 - Terrible. 13 out of 1001 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Nicholas

Liked: Cleanliness, room comfort

Great location

Great, central location. The sights of Otaru were walkable and there were plenty of shops and restaurants nearby (although be warned yhat Otaru gets very quiet at night and most things close early). The hotel is very traditional (some might say old fashioned) but it was clean enough and comfortable. Fine for a short stay. Our room had a lovely view over the canal and the bed was comfortable. Decor was, again,very traditional. Wifi was decent. Well stocked amenity drawer in the lobby. Check-in was strictly at the designated check-in time and not a monent before (this seemed a common theme during our time in Japan). The check-in experience was slightly off putting as the lobby area stank of stale cigarette smoke. I learnt that this was because the designated smoking lounge was in the lobby. I think this should be reviewed, as it's extremely unpleasant as a non-smoker. The top floor bar was a lovely spot for drinks in the evening (and so well priced). Parking was easy enough and was around £6 per night. We didn't have breakfast as we needed to leave early the next morning.
Stayed 1 night in Aug 2025

8/10 Good

Janet Ho

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Closed to city center
Stayed 1 night in Sep 2025

8/10 Good

Hiroe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
None
Stayed 1 night in Jun 2025

10/10 Excellent

Kartawijaya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location and great staff.
Stayed 4 nights in May 2025

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Spacious rooms and great location
Stayed 1 night in Mar 2025

10/10 Excellent

kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly enjoyed our stay - out very spacious and comfortable home away from home. Everything from check in with welcoming attentive reception staff to other staff, the view from the room, the location, the ambiance/ decor - this hotel is recommended. The only negative - no coffee provided in the room or at reception.
Stayed 3 nights in Mar 2025

8/10 Good

Rebekkah

Liked: Cleanliness, staff & service, property conditions & facilities
The property worked for our vacation need. It was easy to access and enjoy the surrounding areas.
Stayed 7 nights in Feb 2025

10/10 Excellent

Christopher

Stayed 1 night in Feb 2025

8/10 Good

chang soon

Liked: Cleanliness, staff & service
호텔은 많이 낡은 느낌입니다. 오타루 역에서 운하쪽으로 걸어서 5분정도 이며 바로 운하 앞이라 위치는 정말 좋습니다.
Stayed 1 night in Feb 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, convenient and helpful staff
Stayed 2 nights in Feb 2025

10/10 Excellent

WONG

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and easy parking. Nice staff and clean room.
Stayed 1 night in Feb 2025

6/10 Okay

Felicity

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
Great location next to canal. Room was dated and there were spots that weren't that clean, grout coming off the bathroom and debris behind the toilet seat...
Stayed 2 nights in Feb 2025

10/10 Excellent

Kai Seong Joel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s just 5 to 8 minutes walk from Otaru Station.
Stayed 2 nights in Jan 2025

10/10 Excellent

Peter

Liked: Cleanliness
Polite and efficient
Stayed 5 nights in Feb 2025

10/10 Excellent

Madison, Des Moines

Stayed 1 night in Feb 2025

10/10 Excellent

Bang Hui

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

8/10 Good

Zhaonan

Liked: Cleanliness, staff & service
The hotel is a bit old. But its location is very good. I like its breakfast best.
Stayed 1 night in Feb 2025

8/10 Good

May

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Stayed in an Eco room - god for short stay of 1-2 nights not so good for longer stay. Toilet not clean after 2 days smelled :(. Trash cans are not segregated no meaning to eco! Room gets too hot and windows cannot be opened. Location of hotel is good.
Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Alan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great views

The view from the window was fantastic with unblocked view of the canal.
Stayed 2 nights in Dec 2024

10/10 Excellent

Xiqiang

Stayed 2 nights in Nov 2024

10/10 Excellent

Leon Tee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location overlooking the Otaru river. Walking distance from JR Station. Nice and spacious room for family.
Stayed 1 night in Dec 2024

8/10 Good

Simon

Stayed 1 night in Dec 2024

8/10 Good

Todd R

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2024