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Carlton Hotel

2.0 star property

Photo gallery for Carlton Hotel

Iron/ironing board, free WiFi, bed sheets
Banquet hall
Iron/ironing board, free WiFi, bed sheets
Exterior
Room amenity

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Housekeeping

Explore the area

View map
41-43 Berners Street, Ipswich, England, IP1 3LT
  • Place, Portman Road
    ‪9 min walk‬
  • Place, Ipswich Regent Theatre
    ‪13 min walk‬
  • Place, Ipswich Waterfront
    ‪18 min walk‬

Room options

View all photos for Basic Twin Room

Iron/ironing board, free WiFi, bed sheets

Basic Twin Room

  • 9 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Basic Twin Room (with Ensuite)

Basic Twin Room (with Ensuite)

Basic Twin Room (with Ensuite)

  • 11 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Single Room, 1 Single Bed

Superior Single Room, 1 Single Bed

Superior Single Room, 1 Single Bed

  • 9 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Superior Twin Room

Iron/ironing board, free WiFi, bed sheets

Superior Twin Room

  • 11 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

About the area

Ipswich

Carlton Hotel places you in the centre of Ipswich, steps from Ipswich Museum and within a short 5-minute stroll of New Wolsey Theatre. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, luggage storage and a banquet hall. There's also the convenience of free self parking. .Near this Ipswich hotel, you'll find Ipswich Waterfront.

What's nearby

  • Ipswich Museum - 3 min walk - 0.3 km
  • New Wolsey Theatre - 4 min walk - 0.4 km
  • Portman Road - 9 min walk - 0.8 km
  • Ipswich Regent Theatre - 13 min walk - 1.2 km
  • Ipswich Waterfront - 18 min walk - 1.6 km

Getting around

  • Ipswich (IPW-Ipswich Train Station) - 16 min walk
  • Norwich (NWI-Norwich Intl.) - 67 min drive

Restaurants

  • ‪Greggs - ‬4 min walk
  • ‪New Wolsey Theatre - ‬4 min walk
  • ‪The Arbor House - ‬5 min walk
  • ‪Three Wise Monkeys - ‬7 min walk
  • ‪Caffè Nero - ‬6 min walk

About this property

Carlton Hotel

WiFi is free in public spaces. Limited free parking is available on a first-come, first-served basis.

This Ipswich hotel is smoke free.

  • 1 building
  • 18 guestrooms or units
  • 3 levels
  • Built in 1868
  • Front desk (limited hours)
  • Storage area for luggage
  • No smoking on site
Carlton Hotel offers 18 accommodations with coffee/tea makers and a hairdryer. Digital televisions are provided. Guests can surf the web using complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1868
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 15-inch TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: noon; check-in end time: 9:30 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 8:30 AM - 9:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Alcohol isn't served at Carlton Hotel.

Property is also known as

Carlton Hotel Ipswich
Carlton Ipswich
Carlton Hotel Hotel
Carlton Hotel Ipswich
Carlton Hotel Hotel Ipswich

Frequently asked questions

What is the cancellation policy at Carlton Hotel?

Carlton Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Carlton Hotel?

Yep, Carlton Hotel has a free self car park. Onsite parking is limited.

Is there a free airport shuttle available at Carlton Hotel?

No, Carlton Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Carlton Hotel?

Check-in begins at noon. Check-out time is 10 AM.

Are pets allowed at Carlton Hotel?

No, pets are not allowed.

Carlton Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 21 out of 95 reviews
Rating 8 - Good. 33 out of 95 reviews
Rating 6 - Okay. 20 out of 95 reviews
Rating 4 - Poor. 12 out of 95 reviews
Rating 2 - Terrible. 9 out of 95 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for money.
Stayed 1 night in Jul 2022
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location. Helpful, friendly service. Perfect for visiting the town centre. Would use again.
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Calvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Host very welcoming and i think the introduction of a breakfast bag is a superb idea. Would recommend anyone going to Portman Road 👍
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bobby

Stayed there for football game nice hotel manager made you feel very welcome room is nice had Netflix and freeview and you tube channel on tv in my single room
Stayed 1 night in Sep 2022
Verified

6/10 Okay

Greg

Liked: Cleanliness, staff & service
A warm and friendly welcoming. The hotel is situated in a good location in the town centre and the takeaway breakfast was a nice touch. However the bed was not comfortable and I did not sleep well. It was a windy night and the windows were rattling which woke me up and kept me awake. The property is a bit dated and could do with an upgrade.
Stayed 1 night in Nov 2021
Verified

10/10 Excellent

E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very friendly service and clean room.

Very friendly service and clean room. Free unexpected take away breakfast bag. Very close to city centre
Stayed 1 night in Oct 2021
Verified

10/10 Excellent

Steffan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

Excellent service, friendly and helpful family run business.
Stayed 4 nights in Aug 2021
Verified

6/10 Okay

Chris

Liked: Cleanliness, staff & service

27/2/2020

Upgraded to a refurbed room but a twin, the double was freezing so no choice really but it was free and a much nice room. The window had a gap and on a road so not the quietest or warmest, the shower was cold and they served turkey rashes instead of bacon for breakfast, beef sausages fine but come on. The staff are great and the hotel is clean. Overall it was ok, I won’t stay again though sorry
Stayed 1 night in Feb 2020
Verified

8/10 Good

Verified traveller

when booked asked for 2 nights got e mail from you to say confirmed 2 nights when arrived they could only do 1 night so had to look around for my 2nd night
Stayed 2 nights in Aug 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great service, good breakfast, good value, would stay again
Stayed 1 night in Jun 2019
Verified

10/10 Excellent

chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Added to my favourites list 👍

I rarely review but I have to say that the room was extremely comfortable and modern in design. Parking was a little limited but I managed OK. Didn't make breakfast as I was away too early. Great welcome from the manager though and you could tell there was great attention to detail overall - it's the little things that matter. I would definately aim to stay here again when next in the area.
Stayed 1 night in May 2019
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Very steep windy stairs to get to our room but as we were only staying one night we didn't change to an offered refurbished suite on a lower floor for an extra €10 per night. Staff and breakfast were great
Stayed 1 night in Apr 2019
Verified

8/10 Good

Mandi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly service and value for money

If you want really good service and value for money this is ideal. The staff were all very friendly and helpful, breakfast was good and the room was absolutely fine. I was in one of the updated rooms and it had everything i needed.
Stayed 1 night in Mar 2019
Verified

4/10 Poor

Thrower

Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointing stay. Hotel needs a lot of upgrading. Room very tired. Wardrobe with door removed electric heater insufficient. Ensuite grimy and cold shower mucky. Bedding old with blankets. Tv tiny and very old. Breakfast called english in advertiding but was Halal and only available till 8.30am. First floor bathroom door open with a redident relieving himself. Not a good experience.
Stayed 2 nights in Nov 2018
Verified

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
tres bien pour un sejour court pas loin du centre ville et tres calme
Stayed 2 nights in Oct 2018
Verified

6/10 Okay

simom

Liked: Staff & service

Close to the town centre.

Good hotel stayed in one of the older rooms due a refurb and it was... Good value for money for a city centre stay. Reception and the welcome was 100%. Slept ok.
Stayed 1 night in Oct 2018
Verified

4/10 Poor

Mervu

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
This hotel urgently needs refurbishing especially the bedrooms and absolutely the dreadful bathroom Needs an inspection by Expedia Staff were helpful but it truly is a one to two star at best Never again
Stayed 1 night in Aug 2018
Verified

8/10 Good

Julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Frindly and convenient

A very friendly, family run hotel. It is a short walk into the centre of Ipswich. Nice breakfast cooked to order.
Stayed 2 nights in Jun 2018
Verified

8/10 Good

Clifford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short break

Ideal centre to look around on Ipswich foot and plenty of buses to explore further
Stayed 3 nights in Jun 2018
Verified

8/10 Good

Mrs Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very welcoming hotel

We came to Ipswich to visit The Suffolk Show. We were made to feel very welcome at The Carlton, unable to fault the breakfast it was lovely and we have never had better. We were on the 2nd floor and as I am not very agile I found the steep narrow staircase rather challenging but manageable. We would stay again. A real bargain price too.
Stayed 2 nights in May 2018
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Hotel for amenities in Ipswich

Had a very good welcome on arrival. Room comfortable with on-suite. Very clean and quiet. Very Handy for town centre as only a short walk away. Breakfast was very good. Selection of cereals good, cooked breakfast was freshly cooked to order and therefore Hot and enjoyable.
Verified

8/10 Good

Bridget

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly

Friendly helpful owner. Made to feel welcome. Room clean and comfortable.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

1 night stay

1 night. Clean room. Great breakfast
Verified

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value for money

Wanted a room for one night to see concert in Ipswich. The room was cheap and cheerful - good value for money. The room was clean and the breakfast was pretty good too. The staff were friendly and helpful.
Verified

8/10 Good

Einsamer-Wolf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Typisch englisches, kleines Hotel

Typsiches englisches, kleines Hotel.. also steile Treppen, verwinkelte Gänge, dicker Teppich und Kunstblumen im Zimmer... alles etwas älter, aber sauber - und mit Charme...
Stayed 1 night in Mar 2018