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4.0 out of 5

"Facilities: Everyday; Value: Economical; Service: Courteous; Cleanliness: Pleasant; no access to internet " More

By mike, from Australia - WA - Perth on Tue 25 Jun 2013

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Hotel Description

A family-friendly stay in Ipoh awaits you at Sunway Lost World Hotel. You'll be 9.2 km (5.7 mi) from Ipoh Parade and 14.9 km (9.3 mi) from Aeon Station 18. Highlights at this hotel include a full-service spa, a water park, and an outdoor swimming pool.

You can enjoy free WiFi, free bottled water, and safes, featured in all 154 rooms. Hair dryers and free toiletries are also available.

A day of pampering at Crustal Spa can include massages, aromatherapy, and hydrotherapy along with access to the hot springs/mineral springs and spa tub. Enjoy the spa tub, kids' swimming pool, and waterslide. Other amenities include free WiFi in public areas and laundry facilities.

Sights within a 10-minute drive of this 3.5-star Ulu Kinta hotel include Sultan Abdul Aziz Recreation Park and Dataran Ipoh.

Exotic King Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$102* Per night/room 13 Dec. - 14 Dec.

Malayana Floating Villa (2 adults)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Outdoor Glamping for 4

Bed Count 1 King Bed Maximum Occupancy 4 Max

Exotic Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Classic Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Outdoor Glamping for 2

Bed Count 1 King Bed Maximum Occupancy 2 Max

Sunway Lost World Hotel ratings based on 5 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Sunway Lost World Hotel

Couples (2) Family (3)
4 out of 5
Pros: A well maintained property
Cons: No free access to swimming pool
Location: Just right, you need a vehicle
Facilities: Everyday; Value: Economical; Service: Courteous; Cleanliness: Pleasant; no access to internet

Posted by , from Australia - WA - Perth on 25 Jun. 2013

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3 out of 5
Pros: Quiet
Cons: Location
Location: far from town
Facilities: Not much at the hotel; Value: Average price; Service: Basic; Cleanliness: Clean; Minimal facilities at the hotel

Posted by , from Malaysia on 4 Mar. 2013

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5 out of 5
Pros: Front desk service, excellent. A very helpful and friendly front desk staff, especially Pamela.
Cons: No swimming pool.
Location: Perfect
Facilities: Modest; Value: Affordable; Service: Remarkable; Cleanliness: Spotless;

Posted by , from Malaysia on 26 Aug. 2012

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3 out of 5
Pros: Cleanliness
Cons: Little facilitity
Location: Too isolated
Value: Average price; Service: Basic; Cleanliness: Beautiful; not enough restaurant to eat

Posted by , from Singapore on 22 Jun. 2012

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5 out of 5
Pros: Near the Lost World, free tickets to hot springs in the evening which was excellent
Cons: Coffee shop not ready, Pappa Rich was packed for breakfast
Location: Perfect, Near lost world
Facilities: Modern; Value: Great deal; Service: Flawless; Cleanliness: Pleasant; Will go there again, for the hot spring and value

Posted by , from Malaysia on 11 Jun. 2012

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Property Features

Sunway Lost World Hotel offers its guests a full-service spa, a water park, and a waterslide. WiFi is free in public spaces. An outdoor pool, a children's pool, and a spa tub are also featured at the family-friendly Sunway Lost World Hotel. Smoking is allowed in designated areas at this 3.5-star Ipoh hotel.

  • 154 guestrooms or units
  • Built in 2011
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Outdoor pool
  • Children's pool
  • Waterslide
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Ipoh (IPH-Sultan Azlan Shah) (10.7 km / 6.7 mi)

Room Amenities

Sunway Lost World Hotel offers 154 accommodations with safes and complimentary bottled water. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include complimentary toiletries and hair dryers. Housekeeping is provided daily.

  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)

Spa Services

  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Spa tub in spa
  • Hot springs/mineral springs in spa
  • Massages
  • Steam room in spa
  • Reflexology

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for MYR 105.0 per day.

Pet Policy

  • Pets and service animals are not allowed at Sunway Lost World Hotel

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of Safe & Clean (Malaysia) guidelines.

  • Service animals not allowed
  • Number of children who can stay for free – 2
  • Debit cards
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Safe & Clean (Malaysia)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: MYR 105.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Lost World
  • Sunway Lost World Hotel Sunway City Ipoh
  • Sunway Lost World Sunway City Ipoh
  • Sunway World
  • Sunway Lost World Hotel Ipoh
  • Sunway Lost World Hotel
  • Sunway Lost World Ipoh
  • Sunway Lost World
  • Sunway Lost World Hotel Ipoh
  • Sunway Lost World Hotel Hotel
  • Sunway Lost World Hotel Hotel Ipoh

You should know

  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.