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The Hey Hotel

4.0 star property

Photo gallery for The Hey Hotel

Exterior
Restaurant
Lobby lounge
Suite | Balcony
Single Room (CO2gether) | Living area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
The current price is AU$392
includes taxes & fees
9 May - 10 May

Explore the area

View map
Höheweg 7, Interlaken, 3800
  • Place, Hoeheweg
    ‪2 min walk‬
  • Place, Mystery Rooms
    ‪8 min walk‬
  • Place, Interlaken Casino
    ‪8 min walk‬
  • Airport, Bern (BRN-Belp)
    ‪51 min drive‬

Room options

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

8.4 out of 10
Very good
(26 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Family Room

Family Room

Family Room

9.0 out of 10
Wonderful
(12 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds OR 2 Single Beds and 1 Single Bunk Bed

View all photos for Comfort Single Room

In-room safe, desk, soundproofing, free WiFi

Comfort Single Room

8.8 out of 10
Excellent
(24 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

7.6 out of 10
Good
(9 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

About the area

Interlaken

The Hey Hotel places you in the centre of Interlaken, steps from Hoeheweg and within a short 5-minute stroll of Höhematte Park. Highlights at this hotel include free buffet breakfast, a restaurant and a bar/lounge. .This pet-friendly hotel offers free WiFi in public areas, a 24-hour front desk and dry cleaning/laundry services. Additionally, you'll find ski storage, free newspapers in the lobby and multilingual staff. Each morning free breakfast is served. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Attractions within a 10-minute drive of this 4-property class Central Interlaken hotel include Lake Thun and Lake Brienz.

What's nearby

  • Hoeheweg - 2 min walk - 0.2 km
  • Höhematte Park - 3 min walk - 0.3 km
  • Alpine Garden - 5 min walk - 0.5 km
  • Mystery Rooms - 8 min walk - 0.7 km
  • Interlaken Casino - 8 min walk - 0.7 km

Getting around

  • Interlaken West Station - 4 min walk
  • Bern (BRN-Belp) - 46 min drive

Restaurants

  • ‪Bebbis Restaurants - ‬2 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Dunkin Donuts - ‬1 min walk
  • ‪Velo Cafe - ‬2 min walk
  • ‪Laderach Chocolate Suisse - ‬1 min walk

About this property

The Hey Hotel

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

There are 3 meeting rooms available. Multilingual staff, ski storage, and complimentary newspapers in the lobby are also featured at The Hey Hotel. Parking is available for a fee.

This 4-star Interlaken hotel is smoke free.

  • 192 guestrooms or units
  • Buffet breakfast (free)
  • Ski equipment storage
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Beauty salon
  • Newspapers in lobby (free)
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Hey Hotel offers 192 air-conditioned accommodations with espresso makers and a safe. Televisions come with cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Similar properties

Junior Suite, Patio
Essential by Dorint Interlaken
Central Interlaken
  • Pet-friendly
  • Free Wi-Fi
  • Breakfast available
  • Parking available
4.6 out of 5, Wonderful, 551 reviews
The price is AU$473
includes taxes & fees
9 May - 10 May
Essential by Dorint Interlaken

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (CHF 15 per day)
  • Ski shuttle nearby
  • Parking on site (CHF 15 per day)
  • Limited on-site self parking
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • Art gallery
  • Designer stores
  • Ropes course
  • Shopping centre
  • Ski storage

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 3 meeting rooms

Outdoors

  • In the mountains

Accessibility

  • Lift (127 centimetre wide door)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Champagne service
  • Electric kettle
  • Espresso maker
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CHF 15 per pet, per day
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are available for CHF 10.00 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April to 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: CHF 15.00 per day
  • Nearby parking fee: CHF 15.00 per day(492 ft away; open 24 hours)
  • Pet fee: CHF 15 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CHF 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

The Hey Hotel Hotel
The Hey Hotel Interlaken
The Hey Hotel Hotel Interlaken

Frequently asked questions

What is the cancellation policy at The Hey Hotel?

The Hey Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Hey Hotel?

As of 6 May 2026, prices found for a 1-night stay for 2 adults at The Hey Hotel on 9 May 2026 start from AU$392, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Hey Hotel?

Yep, The Hey Hotel has a self car park for CHF 15.00 per day. A self car park is also available, for a fee.

Does The Hey Hotel serve breakfast?

Yeah, complimentary buffet brekkie is served daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at The Hey Hotel?

No, The Hey Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at The Hey Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at The Hey Hotel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at The Hey Hotel?

Cats and dogs are welcome at The Hey Hotel, with food and water bowls on offer.

The Hey Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 278 out of 502 reviews
Rating 8 - Good. 136 out of 502 reviews
Rating 6 - Okay. 57 out of 502 reviews
Rating 4 - Poor. 20 out of 502 reviews
Rating 2 - Terrible. 11 out of 502 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities
All staff were very helpful; good location; Bedroom fine. Would be happy to stay there for next year ski-Ing.
Stayed 3 nights in Jan 2026

8/10 Good

Siew Ching

Travelled with partner
Staff was helpful, location was very conveniently situated at the city centre. Good views and breakfast. However, the room was slightly dirty. Dust was found all over the sheets.
Stayed 2 nights in Jan 2026

10/10 Excellent

Yuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the fact the breakfast was included.
Stayed 1 night in Dec 2025

10/10 Excellent

daniel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location!
Stayed 2 nights in Dec 2025

10/10 Excellent

Shreya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Syed, caledonia

Stayed 4 nights in Nov 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, friendly staff, cool decor
Stayed 3 nights in Oct 2025

6/10 Okay

Tammie and Chad

Stayed 1 night in Oct 2025

8/10 Good

Dilpreet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

William

It was ok
Stayed 1 night in Sep 2025

10/10 Excellent

Ka Shing Jacky

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Staff are helpful in showing direction. Great spot to travel to different traveling spot.
Stayed 1 night in Sep 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in a central location, with good facilities. Very clean and comfortable. Helpful staff. Small leak between shower head and pipe to it, not a big issue.
Stayed 2 nights in Sep 2025

10/10 Excellent

Heidi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great. They were nice to give us an extra large room since we were traveling with 3. One of the only hotels that gave water out which was so nice! Breakfast was excellent. My only issue was that 'maintainance' came into our room without knocking, and it was 3 men. We were all dressed, but easily could not have been. That felt a little violating.
Stayed 1 night in Sep 2025

10/10 Excellent

Thomas, Soddy Daisy

Stayed 1 night in Sep 2025

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern, clean hotel in the center of Interlaken

The Hey Hotel is stylish and modern and centrally located. The hotel appears to comprise 2-3 connected buildings, so finding the proper place to enter and the proper hallway to get to your room can be a minor challenge. The main restaurant is touristy and nothing special, but the breakfast room was large and beautifully appointed, and the breakfast buffet was larger and better than average.
Stayed 1 night in Aug 2025

8/10 Good

chenai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location , staff are very kind and helpful , spacious room with comfortable bed ( booked standard double room ) , the luggage holding service was a great feature , breakfast buffet had plenty options. Overall lovely stay
Stayed 1 night in Aug 2025

8/10 Good

Michael, Edinburgh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aa
Stayed 2 nights in Sep 2025

10/10 Excellent

brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff were great. We drove a car to the hotel… it was a little confusing on approaching the hotel. The road in front of the hotel looked closed so we went around the block a couple times until we noticed that you could drive to the check-in. Breakfast was great! Bed was comfortably. Pillows were flat. Parking was easy once the staff explained where to park, Overall 5 star experience.
Stayed 2 nights in Aug 2025

8/10 Good

Justin

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The bathroom is very small and its design is very inconvenient. The shower has no area/rack to hold anything that you bring. The shower head wouldn’t stay still and kept turning around when I shower. The water kept spilling from the shower area towards the toilet and I had to use a towel to block the water. The sink area is small and had little area for you to put your stuff.
Stayed 2 nights in Aug 2025

4/10 Poor

Jean-Christophe

Liked: Cleanliness
Disliked: Property conditions & facilities
Agree with other reviewers that A/C clearly not working in this hotel.
Stayed 2 nights in Aug 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely modern hotel

We enjoyed our stay at the hotel. Clean modern, felt spacious for the size of room. Had a king bed and sofa. Nice tv with international channels. Small safe. The breakfast was nice. Comfortable. Staff was very friendly and convenient location about 10 min walk to Interlaken West. Bathtub had curtains - not a deal breaker but had 2 sinks. Wish it included a mini fridge but not a dealbreaker. I would come back here again.
Stayed 1 night in Aug 2025

8/10 Good

Amardeep

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast, clean property and nice hotel
Stayed 2 nights in Aug 2025

10/10 Excellent

Subhendu

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Amazing property and warm hospitality

This is an excellent property to stay with family. In the heart of the city connecting both interlaken OST and West. Staffs were extreamly cooperative and liked the room size and the amenities in the hotel. Had an wonderful experience in breakfast as the staffs in restaurant were very warm and welcoming and ensure the guests goes out with a smile
Stayed 2 nights in Aug 2025

10/10 Excellent

Sergio

Stayed 3 nights in Aug 2025

8/10 Good

Pipan

Liked: Cleanliness, staff & service, property conditions & facilities
yes
Stayed 3 nights in Aug 2025