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Hotel Merkur Interlaken

3.0 star property
Lakefront hotel with free breakfast and rooftop terrace

Photo gallery for Hotel Merkur Interlaken

Terrace/patio
Business centre
Double or Twin Room
Reception
Double or Twin Room | Mountain view

Reviews

7.6 out of 10
Good

Popular amenities

  • Housekeeping
  • Free WiFi
  • Business services

Explore the area

View map
Bahnhofstrasse 35, Interlaken, BE, 3800
  • Place, Mystery Rooms
    ‪5 min walk‬
  • Place, Hoeheweg
    ‪5 min walk‬
  • Place, Interlaken Casino
    ‪11 min walk‬
  • Airport, Bern (BRN-Belp)
    ‪46 min drive‬

Room options

View all photos for Double or Twin Room

Double or Twin Room

Double or Twin Room

8.8 out of 10
Excellent
(12 reviews)

Highlights

Heating
LCD TV
Fan
Hairdryer
Shower/bath combination
Private bathroom
Electric kettle
Desk
Heating
Fan
Hair dryer
Private bathroom
Shower/tub combination
Electric kettle
  • 20 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

About the area

Interlaken

Hotel Merkur Interlaken places you in the centre of Interlaken, within just a 15-minute stroll of Mystery Rooms and Interlaken Casino. Highlights at this hotel include free continental breakfast and a rooftop terrace. .Enjoy access to a driving range, horse riding/hire and scooter/moped rentals. Business amenities include meeting rooms and a business centre. Other amenities include free Wi-Fi in public areas, charcoal grills and express check-out. Each morning free breakfast is served. There's also the convenience of limited parking. .With a stay at this 3-property class Central Interlaken hotel, you'll be 2.6 km (1.6 mi) from Lake Thun and 3.2 km (2 mi) from Lake Brienz.

What's nearby

  • Alpine Garden - 2 min walk - 0.2 km
  • Mystery Rooms - 5 min walk - 0.4 km
  • Hoeheweg - 5 min walk - 0.4 km
  • Interlaken Casino - 11 min walk - 1.0 km
  • Interlaken Ost Ferry Terminal - 4 min drive - 2.5 km

Getting around

  • Interlaken West Station - 1 min walk
  • Bern (BRN-Belp) - 38 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Bebbis Restaurants - ‬1 min walk
  • ‪Dunkin Donuts - ‬4 min walk
  • ‪Pizpaz - ‬4 min walk
  • ‪X-Port West - ‬2 min walk

About this property

Hotel Merkur Interlaken

Lakefront hotel with free breakfast and rooftop terrace
Public spaces have free WiFi. Business amenities include a business centre and meeting rooms. Free breakfast is available daily. A rooftop terrace, barbecue grills, and a vending machine are also featured at the business-friendly Hotel Merkur Interlaken.

This 3-star Interlaken hotel is smoke free.

  • 36 guestrooms or units
  • 5 levels
  • Conference rooms
  • Continental breakfast (free)
  • Terrace on the roof
  • Business facilities
  • Front desk (limited hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • BBQ grill(s)
  • Beauty salon
  • ATM
  • Lift
  • No smoking on site
Hotel Merkur Interlaken offers 36 accommodations, which are accessible via exterior corridors and feature a hairdryer and fans. LCD televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit.

This Interlaken hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hairdryers can be requested.

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  • Free WiFi
  • Breakfast available
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The price is AU$341
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (CHF 15 per day); reservations required
  • Limited on-site parking

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:30 AM

Things to do

  • 18-hole adjacent golf course
  • Art gallery
  • Boat
  • Designer stores
  • Golf driving range
  • Helicopter/aeroplane tours
  • Hiking/biking trails
  • Horseback riding/rentals
  • Mountain biking
  • Ropes course
  • Scooter/moped rentals
  • Shopping centre
  • Skydiving

Conveniences

  • ATM
  • Hair salon
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • In a nature reserve
  • In the mountains
  • On the bay
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 steps to reach entrance
  • Handrails in stairways (89 centimetre high)
  • Lift (80 centimetre wide door)

More

  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Electric kettle

More

  • Access via exterior corridors
  • Desk
  • Fan
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: CHF 40
Late check-in fee: CHF 40 for check-in between 12:30 PM and 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CHF 40
Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM
Guests planning to arrive outside normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

  • Pets and service animals are not allowed at Hotel Merkur Interlaken

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April to 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: CHF 15 per day (300 ft away)
  • Early check-in fee: CHF 40 (subject to availability)
  • Late check-in fee: CHF 40 for check-in between 12:30 PM and 3:00 PM
  • Late check-out fee: CHF 40 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Merkur Interlaken
Interlaken Hotel Merkur
Interlaken Merkur
Interlaken Merkur Hotel
Merkur Hotel Interlaken
Merkur Interlaken
Merkur Interlaken Hotel
Hotel Merkur Interlaken Hotel
Hotel Merkur Interlaken Interlaken
Hotel Merkur Interlaken Hotel Interlaken

Frequently asked questions

What is the cancellation policy at Hotel Merkur Interlaken?

Hotel Merkur Interlaken offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Merkur Interlaken?

Onsite parking is limited.

Does Hotel Merkur Interlaken serve breakfast?

Yep, complimentary continental brekkie is offered daily from 7:30 AM to 10:30 AM.

Is there a free airport shuttle available at Hotel Merkur Interlaken?

No, Hotel Merkur Interlaken does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Merkur Interlaken?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Hotel Merkur Interlaken?

No, pets and service animals are not allowed.

Is there a golf course on site at Hotel Merkur Interlaken?

There is a golf course next to Hotel Merkur Interlaken.

Reviews

Hotel Merkur Interlaken Reviews

7.6

Good

8.0/10

Cleanliness

7.8/10

Staff & service

8.8/10

Amenities

7.4/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 102 out of 323 reviews
Rating 8 - Good. 113 out of 323 reviews
Rating 6 - Okay. 68 out of 323 reviews
Rating 4 - Poor. 21 out of 323 reviews
Rating 2 - Terrible. 19 out of 323 reviews

Reviews

10/10 Excellent

Zhenyu

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice hotel in Intelaken
Stayed 3 nights in Jul 2025

10/10 Excellent

Dimpy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Shashank

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good. Staff is kind and cordial. Location is perfect, railway station and parking right opposite. Just a tad bit expensive but that's the case with every hotel in interlaken.
Stayed 2 nights in Jun 2025

2/10 Terrible

Anant

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Before saying anything, let me just mention that the receptionist and other staff were very sweet and I couldn't talk to them about the issue unfortunately - I got severely bitten by bed bugs in one of the rooms on the 2nd floor and it was just horrible.
Stayed 1 night in Jun 2025

8/10 Good

Lucy, Sugar Land

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Maria Consuelo

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is clean
Stayed 2 nights in May 2025

10/10 Excellent

Dianne

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Very helpful and friendly staff. A great breakfast was included. Easy to get there by bus or train. Walking distance to many restaurants.
Stayed 2 nights in May 2025

10/10 Excellent

Victor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Receptionist-Joanna was very friendly & helpful. She advise on where to go. Good job! Breakfast was good. Hotel is very convenient, next to Interlaken West station, just need to cross the road.
Stayed 2 nights in Apr 2025

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jason

Stayed 1 night in Apr 2025

10/10 Excellent

Dhillon

Stayed 3 nights in Mar 2025

10/10 Excellent

Ethan

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great reception and front desk help. The location was excellent. The guest card was a wonderful plus! Everything was absolutely amazing for our 3 night stay.
Stayed 3 nights in Jan 2025

10/10 Excellent

Dexter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the best hotels in Interlaken West. Close to everything. Staff were great. Breakfast is not too bad.

8/10 Good

Roselaine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

PIERRE

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
The room was very small, and so was the bathroom. Not worth the price. But I guess this is Switzerland.
Stayed 1 night in Oct 2024

10/10 Excellent

Charlotte, Calgary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were top notch, and very helpful. Loved that it was across from the train station. The breakfast was perfect.
Stayed 1 night in Sep 2024

8/10 Good

RAVINDRA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2024

4/10 Poor

Eyob

Disliked: Staff & service, property conditions & facilities
I understand they did not advertise they don’t have AC but this place definitely needs AC.
Stayed 1 night in Jul 2024

10/10 Excellent

Melissa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome and comfy place to stay.
Stayed 2 nights in Jul 2024

8/10 Good

Matthew

Liked: Cleanliness

Good location

Good location. Basic room but we were only there one night. Directly opposite one of the railway stations in Interlaken.
Stayed 1 night in May 2024

8/10 Good

jinsong

Stayed 1 night in Jun 2024

10/10 Excellent

khan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location and , rooms are very and best hotel I have been . Hotel staff Joana was very friendly and helpful. Other staff as well very friendly and helpful . I highly recommended this hotel .
Stayed 1 night in Jun 2024

10/10 Excellent

RANITA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the better hotels that I’ve stayed at in Europe. Marcel, the front desk manager was excellent, so friendly, helpful, knowledgeable and an all around great guy.
Stayed 2 nights in May 2024

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic breakfast
Stayed 1 night in May 2024