The Guesthouse

Property class: 3

Photo gallery for The Guesthouse

A breakfast table with various dishes, including fruits, eggs, and juice, set on a round table in a room with a view of buildings through large windows.
A buffet table with various cheeses, meats, and fruits.
A hotel room with a bed, a desk, a chair, a TV, and two windows with curtains.
A cozy attic bedroom with a loft bed, a desk, and a wardrobe.
A bathroom with a marble sink, toilet, and bathtub.

Reviews

7.8 out of 10
Good

Popular amenities

  • Business services
  • Bar
  • Housekeeping
The current price is AU$284
includes taxes & fees
18 Oct - 19 Oct

Explore the area

View map
Höheweg 7, Interlaken, 3800
  • Place, Hoeheweg
    ‪2 min walk‬
  • Place, Mystery Rooms
    ‪8 min walk‬
  • Place, Interlaken Casino
    ‪9 min walk‬
  • Airport, Bern (BRN-Belp)
    ‪51 min drive‬

Room options

Standard Double Room

7.0 out of 10
Good
(21 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Superior Double Room

7.0 out of 10
Good
(22 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Family Quadruple Room

8.4 out of 10
Very good
(30 reviews)
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds

Standard Double Room

  • Sleeps 2
  • 2 Single Beds

Superior Double Room

  • Sleeps 2
  • 2 Single Beds

Family Room

  • Sleeps 2
  • 4 Single Beds

About the area

Interlaken

The Guesthouse puts you in the heart of Interlaken, connected to a shopping centre and within steps of Hoeheweg and Höhematte Park. Highlights at this hotel include a restaurant and in-room free WiFi. .At the hotel's own lounge bar, you can stop for a drink. Additionally, you'll find free Wi-Fi in public areas, free use of bicycles and ski storage. Each morning buffet breakfast is served between 7:00 AM and 10:30 AM. .In the area of this 3-property class Central Interlaken hotel, you'll find Lake Brienz.

What's nearby

  • Hoeheweg - 2 min walk - 0.2 km
  • Kunsthaus Interlaken - 2 min walk - 0.2 km
  • Höhematte Park - 5 min walk - 0.4 km
  • Mystery Rooms - 8 min walk - 0.7 km
  • Interlaken Casino - 9 min walk - 0.8 km

Getting around

  • Interlaken West Station - 6 min walk
  • Bern (BRN-Belp) - 42 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Hüsi Bierhaus - ‬1 min walk
  • ‪Schuh - Grand Restaurant - ‬2 min walk
  • ‪Hotel Metropol - ‬3 min walk
  • ‪Brasserie 17 - ‬3 min walk

About this property

The Guesthouse

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 3 meeting rooms available. Ski storage, tour/ticket assistance, and a front desk safe are also featured at The Guesthouse.
  • 60 guestrooms or units
  • Ski lift tickets
  • Ski equipment storage
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Bar or lounge
  • Dining venue
The Guesthouse offers 60 accommodations with a safe and fans. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps).

Bathrooms include baths or showers. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (CHF 15 per day)
  • Onsite parking available only on request

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: CHF 25 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Art gallery
  • Designer stores
  • Free bicycle rentals
  • Shopping centre
  • Ski passes
  • Ski storage

Family friendly

  • High chair
  • In-room cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 3 meeting rooms

Outdoors

  • In a nature reserve

Accessibility

  • No lift

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Towels provided

More

  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 16

Check-out

Check-out before 11:00 AM

Special check-in instructions

The check-in location differs from the property location; go to: [Höheweg 7, 3800 Interlaken]
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

American ExpressDiners ClubJCB InternationalMastercardVisa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CHF 100 per accommodation, per stay
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April to 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 25 per person
  • Nearby parking fee: CHF 15 per day(7 ft away; open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

Property is also known as

The Guesthouse By The Hey
The Hey Hotel Guest House
The Guesthouse by the Hey Hotel Hotel
The Guesthouse by the Hey Hotel Interlaken
The Guesthouse by the Hey Hotel Hotel Interlaken

Frequently asked questions

What is the cancellation policy at The Guesthouse?

The Guesthouse offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Guesthouse?

As of 22 Sept 2026, prices found for a 1-night stay for 2 adults at The Guesthouse on 18 Oct 2026 start from AU$284, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Guesthouse family-friendly?

You bet! With amenities such as free bike rentals, as well as highchairs and free infant beds in the guestrooms, it's no surprise that The Guesthouse is a hit with families.

Does The Guesthouse serve breakfast?

Yeah, buffet breakfast is available daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at The Guesthouse?

No, The Guesthouse does not offer an airport shuttle service.

Is there a bar or restaurant at The Guesthouse?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at The Guesthouse?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at The Guesthouse?

No, pets are not allowed.

The Guesthouse Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 204 out of 498 reviews
Rating 8 - Good. 137 out of 498 reviews
Rating 6 - Okay. 78 out of 498 reviews
Rating 4 - Poor. 50 out of 498 reviews
Rating 2 - Terrible. 29 out of 498 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, staff is very very kind, amazing location, breakfast was yummy and had a big selection
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Venkatesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for staying with family and children.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Dynna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely kind and helpful.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Harriette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the guest house by hey Hotel its clean and big, the breakfast is pretty good many choices. The place is close to everything it is also 5-10 minutes walk from the train station at Interlaken West.
Stayed 2 nights in May 2026
Verified review

8/10 Good

dany

Clean room and good breakfast
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable, EXCELLENT STAFF
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accommodating staff Nice breakfast Close to any services Train station nearby It was a good stay Thank you Hey Hotel
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Bret Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were polite and professional. Our stay was trouble free. I would recommend to any friend.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Kendra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location to train station and restaurants. Great breakfast. Friendly staff. Restaurant and bar were great with excellent staff.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service
Great location & staff were really helpful . If travelling during peak summer time just be mindful that there is no air conditioning, they do provide you with portable fan & it helps when you open windows but other than that everything else is great . Breakfast is amazing & very spacious room.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast selection
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great modest hotel affiliated with a larger full hotel. Big room, comfy bed, very close to the West train. We also had daily breakfast—nice buffet with a great selection, a little different each morning. It was awesome!!
Stayed 2 nights in May 2026
Verified review

4/10 Poor

Ying

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
The room smells bad, good breakfast
Stayed 3 nights in May 2026
Verified review

8/10 Good

Sanket

Liked: Cleanliness, staff & service, property conditions & facilities
The property has 2 bldgs, a hotel and a guest house. We stayed in the guest house. Breakfast was in the Hey hotel. Staff was friendly, check in was quick. Spacious loft style room. Separate beds for 4 adults. Good breakfast options. Storage room available for luggage after check out.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

STEVEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Internet fast, clean room, the staff very friendly and helpful, the important is close to everywhere and walkable, thank you hey hotel see you next time. And i recommend to this hotel
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Zoe

Liked: Cleanliness, amenities, property conditions & facilities
Lovely breakfast Close to things on town Modern Friendly helpful staff
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Qi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
The rooms are clean, the staff were helpful and friendly and the breakfast was awesome.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Daniyal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception was amazing and room was clean and comfortable
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Bikash

Liked: Cleanliness, staff & service, property conditions & facilities
Loved this place, great location.
Stayed 1 night in Aug 2025
Verified review

6/10 Okay

keat chow

Yes shops & restaurants are very near
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was ideal for our stay
Stayed 6 nights in Aug 2025
Verified review

10/10 Excellent

Emelia

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast, staff was very friendly. Loved the location.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

John

Disliked: Staff & service, amenities, property conditions & facilities
Very surprised that this hotel was at 100% occupancy and doesn’t have a full time maintenance person. Shower was TINY and fittings were faulty. Staff did not react in any way positively. Breakfast was ok- but very crowded. Location was great- close to west train station.
Stayed 3 nights in May 2026