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Grand Hotel Beau Rivage Interlaken

Riverwalk hotel with 2 restaurants and full-service spa

Photo gallery for Grand Hotel Beau Rivage Interlaken

Exterior
Property preview
Point of interest
Indoor pool, open 7:30 AM to 9:00 PM, pool loungers
Land view from property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available

Explore the area

View map
Höhenweg 211, Interlaken, 3800
  • Place, Interlaken Casino
    ‪8 min walk‬
  • Place, Mystery Rooms
    ‪19 min walk‬
  • Place, Harder Kulm
    ‪26 min walk‬
  • Airport, Bern (BRN-Belp)
    ‪47 min drive‬

Room options

View all photos for Einzelzimmer

Einzelzimmer

Einzelzimmer

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Heating
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Separate bedroom
Fan
  • 15 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Einzelzimmer mit Balkon

Einzelzimmer mit Balkon

Einzelzimmer mit Balkon

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Heating
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Separate bedroom
Fan
  • 16 sq m
  • Mountain view
  • Sleeps 1
  • 1 Double Bed

View all photos for Doppelzimmer Queensize mit Balkon

Doppelzimmer Queensize mit Balkon

Doppelzimmer Queensize mit Balkon

8.8 out of 10
Excellent
(3 reviews)

Highlights

Separate sitting area
Heating
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Separate bedroom
Fan
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Doppelzimmer Queensize

Doppelzimmer Queensize

Doppelzimmer Queensize

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Separate sitting area
Heating
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Separate bedroom
Fan
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Doppelzimmer Kingsize

Doppelzimmer Kingsize

Doppelzimmer Kingsize

Highlights

Separate sitting area
Heating
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Separate bedroom
Fan
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Doppelzimmer River view mit Balkon

Doppelzimmer River view mit Balkon

Doppelzimmer River view mit Balkon

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Heating
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Separate bedroom
Fan
  • 20 sq m
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Doppelzimmer River view

Doppelzimmer River view

Doppelzimmer River view

Highlights

Separate sitting area
Heating
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Separate bedroom
Fan
  • 20 sq m
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Doppelzimmer Comfort

Doppelzimmer Comfort

Doppelzimmer Comfort

Highlights

Separate sitting area
Heating
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Separate bedroom
Fan
  • 20 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Doppelzimmer First Class

Doppelzimmer First Class

Doppelzimmer First Class

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Heating
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Separate bedroom
Fan
  • 23 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Doppelzimmer First Class mit Balkon

Doppelzimmer First Class mit Balkon

Doppelzimmer First Class mit Balkon

8.4 out of 10
Very good
(5 reviews)

Highlights

Separate sitting area
Heating
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Separate bedroom
Fan
  • 23 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Familienzimmer

Familienzimmer

Familienzimmer

Highlights

Separate sitting area
Heating
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Separate bedroom
Fan
  • 28 sq m
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Separate sitting area
Heating
Free rollaway/extra beds
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Separate bedroom
  • 28 sq m
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite mit Balkon

Junior Suite mit Balkon

Junior Suite mit Balkon

Highlights

Separate sitting area
Heating
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Separate bedroom
Fan
  • 28 sq m
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite First Class

Junior Suite First Class

Junior Suite First Class

Highlights

Separate sitting area
Heating
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Separate bedroom
Fan
  • 37 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

About the area

Interlaken

Grand Hotel Beau Rivage Interlaken puts you in the centre of Interlaken, 4.1 km (2.5 mi) from Harder Kulm and 4.3 km (2.7 mi) from Lake Brienz. Highlights at this hotel include 2 restaurants, a full-service spa and an indoor swimming pool. .A relaxing visit to Beauty-Center can include hot stone massages, sports massages and mani/pedis along with access to the sauna and steam room. The family restaurant, L Ambiance, serves Regional cuisine and is open for breakfast, lunch and dinner. Le Vieux Rivage is the hotel's own cocktail bar, serving drinks along with dinner and light fare. Enjoy the 24-hour gym, sauna and pool loungers. Other amenities include free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Free buffet breakfast is available daily between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also valet parking, along with the convenience of free train pick-up service. .With a stay at this Central Interlaken hotel, you'll be 18.6 km (11.6 mi) from Niederhorn and 28.4 km (17.7 mi) from First Station.

What's nearby

  • Interlaken Ost Ferry Terminal - 5 min walk - 0.4 km
  • Interlaken Casino - 8 min walk - 0.7 km
  • Hoeheweg - 11 min walk - 1.0 km
  • Alpine Garden - 18 min walk - 1.5 km
  • Mystery Rooms - 19 min walk - 1.6 km

Getting around

  • Interlaken Harderbahn Station - 3 min walk
  • Bern (BRN-Belp) - 45 min drive

Restaurants

  • ‪Asllanis Corner - ‬2 min walk
  • ‪Vicoria Terrasse - ‬9 min walk
  • ‪Lindner Grand Hotel Beau Rivage - ‬1 min walk
  • ‪Sapori - ‬8 min walk
  • ‪Hooters - ‬7 min walk

About this property

Grand Hotel Beau Rivage Interlaken

Riverwalk hotel with 2 restaurants and full-service spa
Grand Hotel Beau Rivage Interlaken offers its guests a full-service spa, an indoor pool, and a sauna. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include 12 meeting rooms and coworking spaces. Event space at this hotel measures 8374 square feet (778 square metres) and includes conference space. A 24-hour fitness centre, spa services, and a terrace are also featured at Grand Hotel Beau Rivage Interlaken. A train station pick-up shuttle and A train station drop-off shuttle are free. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this Interlaken hotel.

  • 1 building
  • 101 guestrooms or units
  • 6 levels
  • 2 dining venues
  • 8374 sq ft of conference space
  • 778 sq. m of conference space
  • Built in 1874
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
Grand Hotel Beau Rivage Interlaken offers 101 accommodations with minibars and a safe. This accommodation offers separate sitting areas. 20-inch LED televisions come with cable channels. Bathrooms include a bath, bathrobes, slippers and hairdryers.

This Interlaken hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 50+ Mbps. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include fans and blackout curtains. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Beauty-Center has 3 treatment rooms. Services include hot stone massages, sports massages, facials and body treatments. The spa is equipped with a sauna and a steam room. The spa is open daily.

Similar properties

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  • Pet-friendly
  • Free WiFi
  • Breakfast available
  • Parking available
4.5 out of 5, Wonderful, 405 reviews
The price is AU$370
includes taxes & fees
11 Nov - 12 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge) from midnight to noon on request
  • Free train station pick-up shuttle from 7:00 AM to 9:00 PM
  • Train station shuttle on request
  • Free train station drop-off
  • Uncovered parking on site (CHF 15 per day)
  • Uncovered valet parking on site (CHF 15 per day)
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • L Ambiance
  • La Bonne Fourchette
  • Le Vieux Rivage

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Bicycle storage
  • Full-service spa
  • Golf caddies
  • Golf clubhouse
  • Indoor pool
  • Pro golf shop
  • Sauna
  • Steam room
  • Vineyard
  • Water sports equipment

Family friendly

  • Changing table
  • High chair
  • In-room babysitting
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 12 meeting rooms
  • 8,374 square feet of conference space
  • Coworking space

Outdoors

  • Garden
  • On a river
  • Outdoor furniture
  • Pool loungers
  • Terrace
  • Vineyard

Full-service spa

  • 3 treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Handrails in stairways (99 centimetre high)
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1874
  • Comprehensive food waste policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable tableware
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Towels provided

Entertainment

  • 20-inch LED TV with cable channels

Food and drink

  • Champagne service
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from November 17 2025 to November 21 2025 (dates subject to change):
  • Sauna
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: CHF 35 per pet, per day
  • Only dogs and cats are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 135.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: CHF 119
  • Christmas Eve (24 December) Gala Dinner per child: CHF 79 (up to 11 years old)
  • Christmas Day (25 December) Gala Dinner per adult: CHF 65
  • Christmas Day (25 December) Gala Dinner per child: CHF 32.50 (up to 11 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: CHF 129
  • New Year's Eve (31 December) Gala Dinner per child: CHF 79 (up to 11 years old)
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April to 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CHF 200 per person (one-way)
  • Airport shuttle fee per child: CHF 200 (one-way)
  • Uncovered self-parking fee: CHF 15 per day
  • Valet parking fee: CHF 15 per day
  • Pet fee: CHF 35 per pet, per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: CHF 135.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - CHE 102.519.319
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Air conditioning is not provided
Parties and events are allowed on site
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. The tax ID number is CHE 102.519.319. This property accepts Visa, Mastercard, American Express, Eurocard, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Air conditioning is not provided. Parties and events are allowed on site. This property uses eco-friendly cleaning products. Long-term renters welcome.
    For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation.

We should mention

  • Pool access available from 7:30 AM to 9:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grand Hotel Beau Rivage

Frequently asked questions

What is the cancellation policy at Grand Hotel Beau Rivage Interlaken?

Grand Hotel Beau Rivage Interlaken offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Grand Hotel Beau Rivage Interlaken?

Yep, Grand Hotel Beau Rivage Interlaken has an uncovered self car park for CHF 15 per day. Onsite parking is limited.

Is there a spa on site at Grand Hotel Beau Rivage Interlaken?

Yep, Beauty-Center is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like facials and body treatments, as well as sports massages.

Does Grand Hotel Beau Rivage Interlaken have a pool?

Grand Hotel Beau Rivage Interlaken has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 7:30 AM to 9:00 PM. The swimming pool will be unavailable from November 17 2025 to November 21 2025 (dates subject to change).

What luxury perks are available at Grand Hotel Beau Rivage Interlaken?

Grand Hotel Beau Rivage Interlaken features a full-service spa, a vineyard and an indoor pool.

Is Grand Hotel Beau Rivage Interlaken family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as changing tables and highchairs in the guestrooms, it's no surprise that Grand Hotel Beau Rivage Interlaken is a hit with families.

Does Grand Hotel Beau Rivage Interlaken serve breakfast?

Sure does, complimentary buffet brekkie is offered daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Grand Hotel Beau Rivage Interlaken?

No, but there's an airport shuttle that runs from midnight - noon on request for a fee.

Is there a bar or restaurant at Grand Hotel Beau Rivage Interlaken?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Grand Hotel Beau Rivage Interlaken?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Grand Hotel Beau Rivage Interlaken?

Cats and dogs are welcome at Grand Hotel Beau Rivage Interlaken, with food and water bowls on offer.

Is there a golf course on site at Grand Hotel Beau Rivage Interlaken?

There is a golf course next to Grand Hotel Beau Rivage Interlaken.

Grand Hotel Beau Rivage Interlaken Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 140 out of 212 reviews
Rating 8 - Good. 44 out of 212 reviews
Rating 6 - Okay. 8 out of 212 reviews
Rating 4 - Poor. 11 out of 212 reviews
Rating 2 - Terrible. 9 out of 212 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

John

Stayed 2 nights in Jul 2025

10/10 Excellent

Amos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

ty

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very quiet and safe. Everything was within walking distance.
Stayed 1 night in Jul 2025

8/10 Good

Abraham

Travelled with family, Travelled with group
Liked: Cleanliness, amenities
Rooms are old and no a/c. Breakfast buffet was great. Friendly staff and centrally located.
Stayed 2 nights in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was exceptional
Stayed 2 nights in Jul 2025

10/10 Excellent

Mary

Stayed 2 nights in Jul 2025

10/10 Excellent

Harigopal, Augusta

Stayed 3 nights in Jun 2025

10/10 Excellent

Harigopal, Augusta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, great location, everything was perfect. I wish they had AC in the rooms. We went in summer. But they had a bedside fan which helps.
Stayed 1 night in Jun 2025

8/10 Good

Virat Satyam

Liked: Cleanliness, amenities, property conditions & facilities
Great location and staff, amenities are ok but expected better for price.
Stayed 2 nights in Jun 2025

10/10 Excellent

Lloyd

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and grand old hotel. Wonderful breakfasts on the patio by the river. Very comfortable bed. Close to train station and to shopping and location right on the river is superb for strolling
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with a 5 minute walk to train station. Beautiful view of river. Only downside was no air conditioner however they provided a fan which helped a little. Spa and pool were an added bonus.
Stayed 3 nights in Jun 2025

6/10 Okay

KHOA

Travelled with family
Liked: Cleanliness, staff & service

No air conditioning

Overall, it’s pretty good, but the lack of air conditioning was a problem. Yesterday was so hot that we couldn’t sleep.
Stayed 2 nights in Jun 2025

6/10 Okay

joowon

Stayed 4 nights in May 2025

8/10 Good

Ravi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Extremely expensive at that time. But demand was high.
Stayed 3 nights in Jun 2025

8/10 Good

Zeke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For starters, we had a good stay at the hotel. Like others mention, it's in an extremely convenient location as you can go right to the train platforms from the side entrance to the station in just a minute or two. The staff are great, the breakfast is amazing, and the room itself was good. The service is above and beyond and I can only say great things about everything and everyone we interacted with. Some critical feedback, on the lack of AC. It's true that Switzerland makes it difficult to impossible to add AC to historic buildings. However, at least during our stay, the lack of AC made things tricky as it was so hot (80F) that we had to open the windows. Normally this would be just fine, but most of them were set up to only open a few inches, I assume for safety reasons. Then the problem was that the hotel is right by the train tracks so every 20 to 30 minutes you'd hear the screeching sound of a train going by. All in all for a hotel of this caliber, the lack of AC or even good air circulation was tough. I don't doubt that it would be extremely difficult to add AC to this gorgeous building so hopefully it's not an issue for most people, but it would be important to know ahead of time. We were so tired every day from our hiking that we slept just fine. The saving grace was the fan that was in the closet!
Stayed 3 nights in Jun 2025

10/10 Excellent

Tammy, Wilmington

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and helpful, the hotel was clean and comfortable. Convenient for walking and public transport as well as your own car. the breakfast was amazing
Stayed 1 night in May 2025

2/10 Terrible

Sindhura

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
I would rate this hotel a ZERO if there was a potion. Absolutely Terrible property and terrible staff. We had VIP access to the hotel since we are Expedia Gold members but the staff at check-in did not honor that and denied to give us the perks which we were entitled to get. The front desk staff were rude! The hotel room had broken windows ( literally falling apart) The room has really ancient wooden bars which were dusty/rusty and really gross. One of the splinter from the wooden bar went inside my 3 year old hands and we had to extract it out. When we requested for a room change due to safety concerns to our child, we were told by the front desk staff that the child will not touch the wooden bars again since SHE MIGHT HAVE LEARNT HER LESSON!!! And denied our request. The bathroom is small and the shower is terrible. Everytime you shower, the water falls out of the bathtub and the entire bathroom is is filled with a water puddle. The restaurant was not always open for dinner. They boast themselves as 5-star properly but in reality the rooms and service is negative ZERO STARS! Also the hotel does not have Air-conditioning. Absolutely the WORST HOTEL we ever stayed in our experience. The hotel price does not do any justice to the services offered!
Stayed 5 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, and location. They beautiful view from my room!
Stayed 2 nights in Jun 2025

10/10 Excellent

Valeriya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and service is amazing!
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

Lila

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great time, there’s no ac
Stayed 3 nights in May 2025

2/10 Terrible

Fuming, Champaign

Stayed 1 night in Apr 2025

10/10 Excellent

Nic

Stayed 2 nights in May 2025