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Aparthotel

Urban Inn

3.0 star property

Photo gallery for Urban Inn

City view from property
Children’s activities
City view from property
Superior Apartment | Living area
Hypo-allergenic bedding, individually decorated, individually furnished

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$236
includes taxes & fees
3 May - 4 May

Explore the area

View map
Mentlgasse 4, Innsbruck, Tirol, 6020
  • Place, Innsbruck Old Town Christmas Market
    ‪12 min walk‬
  • Place, Hofburg
    ‪12 min walk‬
  • Place, Bergisel Ski Jump
    ‪15 min walk‬
  • Airport, Innsbruck (INN-Kranebitten)
    ‪5 min drive‬

Room options

View all photos for Deluxe Studio

Deluxe Studio

Deluxe Studio

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Studio

Living area

Superior Studio

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Apartment

Hypo-allergenic bedding, individually decorated, individually furnished

Deluxe Apartment

  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Deluxe Apartment

Hypo-allergenic bedding, individually decorated, individually furnished

Deluxe Apartment

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Superior Apartment

Superior Apartment

Superior Apartment

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed, 1 Queen Sofa Bed and 1 Single Sofa Bed

About the area

Innsbruck

At Urban Inn you'll be within just a 15-minute stroll of Innsbruck Old Town Christmas Market and Golden Roof. Highlights at this ski aparthotel include in-room kitchens and free WiFi. .Each apartment is individually decorated and features an espresso maker, a hairdryer and a desk. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a stovetop. Nice touches to enhance your stay include a rainfall showerhead and free toiletries. .This pet-friendly aparthotel offers free WiFi in public areas, a corner/local shop and luggage storage. .Sights within a 20-minute walk of this 3-property class Wilten aparthotel include Hofburg and Bergisel Ski Jump.
View more Aparthotels in InnsbruckOpens in a new window

What's nearby

  • Maria Theresa Street - 5 min walk - 0.4 km
  • Innsbruck Old Town Christmas Market - 12 min walk - 1.1 km
  • Golden Roof - 12 min walk - 1.1 km
  • Hofburg - 12 min walk - 1.1 km
  • Bergisel Ski Jump - 15 min walk - 1.3 km

Getting around

  • Innsbruck Central Station - 8 min walk
  • Innsbruck Technik Tram Stop - 14 min drive
  • Innsbruck (INN-Kranebitten) - 12 min drive

Restaurants

  • ‪karaffu | coffee culture - ‬4 min walk
  • ‪Vapiano - ‬6 min walk
  • ‪Restaurant Safran - ‬3 min walk
  • ‪die wäscherei - ‬5 min walk
  • ‪le murge - ‬1 min walk

About this property

Urban Inn

Urban Inn offers its guests a corner/local shop. WiFi is free in public spaces. A complete renovation of Urban Inn was completed in September 2022.

This 3-star Innsbruck aparthotel is smoke free.

  • 10 guestrooms or units
  • 2 levels
  • Built in 1600
  • Storage area for luggage
  • Corner/local shop
  • On-site shopping
  • No smoking on site
Urban Inn offers 10 air-conditioned accommodations with espresso makers and a hairdryer. This individually decorated and furnished accommodation includes dining tables. Accommodation at this 3-star aparthotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs.

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The price is AU$220
includes taxes & fees
3 May - 4 May
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Property amenities

Ski

  • Close to skiing
  • Downhill skiing on site
  • Ski area nearby
  • Ski lifts nearby
  • Ski runs nearby

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 25 per day); discounts available
  • Street parking available

Kitchen

  • Cookware, dishware, and utensils
  • Electric kettle
  • Espresso maker
  • Hob
  • Microwave
  • Refrigerator

Dining

  • Dining table

Bedrooms

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Living spaces

  • Dining table

Work spaces

  • Desk
  • Desk chair

Comfort

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Fee: EUR 16 per pet per night

Suitability/Accessibility

  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • No lift
  • Tile flooring in public areas
  • Smoke-free property

Services and conveniences

  • Grocery/convenience store
  • Local maps
  • Luggage storage
  • Virtual front desk

Location highlights

  • In a historical district

Things to do

  • Bicycle parking
  • Bicycle storage
  • Downhill skiing
  • Shopping
  • Snow sports gear
  • Snowboarding
  • Bicycle rentals nearby
  • Mountain climbing nearby
  • Rock climbing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher

General

  • 10 units
  • 2 floors
  • At least 80% lighting from LEDs
  • Bicycle parking
  • Bicycle storage
  • Built in 1600
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Renovated - September 2022
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 48 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Lockbox, private entrance

Pets

  • Pets: EUR 16 per pet, per night

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for EUR 8.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 25.00 per day (328 ft away)
  • Pet fee: EUR 16 per pet, per night
  • Crib (infant bed) fee: EUR 8.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

Property is also known as

Urban Inn Innsbruck
Urban Inn Aparthotel
Urban Inn Aparthotel Innsbruck

Frequently asked questions

What is the cancellation policy at Urban Inn?

Urban Inn offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Urban Inn?

As of 2 Apr 2026, prices found for a 1-night stay for 2 adults at Urban Inn on 3 May 2026 start from AU$236, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at Urban Inn?

No, Urban Inn does not offer an airport shuttle service.

What time are check-in & check-out at Urban Inn?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Urban Inn Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 147 out of 229 reviews
Rating 8 - Good. 57 out of 229 reviews
Rating 6 - Okay. 14 out of 229 reviews
Rating 4 - Poor. 8 out of 229 reviews
Rating 2 - Terrible. 3 out of 229 reviews

9.6/10

Cleanliness

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

4/10 Poor

David

Liked: Cleanliness, amenities, property conditions & facilities
Check-in emails were confusing, and actual check-in details (pin number for room key) only arrived just before 5pm. We were extremely lucky there was a helpful cleaner on site, who helped make contact with the management to get access to the key. All emails say that they are available 24/7 for questions, but virtual support agents were very slow to respond.
Stayed 1 night in Jan 2026

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, amenities
Great place we had wonderful time Definitely highly recommended. We hope to get back there soon. Thanks
Stayed 2 nights in Dec 2025

10/10 Excellent

Mark

Stayed 1 night in Dec 2025

10/10 Excellent

Christopher John

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Dec 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was great, had everything we needed and was very clean!
Stayed 3 nights in Nov 2025

8/10 Good

Seow Hung Kelvin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It is located nearby main train stations and amenities. Grocery stores and shopping area as weĺl as restaurants are nearby within walkable distance. The room was big and spacious for 5 guests that I booked. It was also new and clean too. Checking in and out via online was very simlple and easy. I was given a free welcome plus card for more than 2 nights stay. The card was given only a day before I check in. There were many benefits to the card which include transportation, places of visit to name a few. It will be good if the welcome card can be made available upon confirmation of my booking so that I can enjoyed the discount on the Nordkette cable car which I had purchase online earlier after my booking was confirmed some month back. Overall my family enjoyed our stay.
Stayed 3 nights in Dec 2025

10/10 Excellent

Mayank

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, plenty space, and very easy check-in and check out. Nice neighborhood and very close to the Main Street and the train station. Highly recommended.
Stayed 1 night in Dec 2025

2/10 Terrible

steven

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Top of bed 12” off floor. Two steps/ levels in small room. No elevator. Would not recommend.
Stayed 2 nights in Dec 2025

10/10 Excellent

Kathryn

Travelled with family
Liked: Cleanliness, amenities
Clean room, easy instructions, nice location.
Stayed 1 night in Dec 2025

10/10 Excellent

Yin Yee

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and spacious room. Quiet neighbourhood. A small Xmas market is right next to Urban Inn! Near to train station. Easy to walk to the Old Town.
Stayed 4 nights in Nov 2025

10/10 Excellent

Eugene

Travelled with family
Liked: Cleanliness, amenities
We never saw any staff, nor did we need any staff. The room was great, the view was awesome Loved this place and would definitely recommend it. 2 grandkids, 9 and 13, sat up in the window cubbies and loved it
Stayed 1 night in Nov 2025

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, amenities
Location and the size of the room. Everything else was just normal.
Stayed 1 night in Nov 2025

10/10 Excellent

KIRSTI

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our room was great. Clean, spacious and the bed was super comfy. Would love to come back for another stay
Stayed 2 nights in Nov 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay at Urban Inn. The unit was well-stocked, clean, had ample storage, plenty of seating, and was in a good location. The water pressure was strong. Self-check-in was flawless. We were delighted to have baggage storage to use prior to check-in. NOTES: The bed frame sits on the floor; it may not be suitable for someone with mobility issues. Unfortunately, cigarette smoke comes in from the cafe on the ground floor, even with the windows closed. We weren't bothered too much by it, but some people could have issues with it.
Stayed 2 nights in Sep 2025

10/10 Excellent

Deirdre

Liked: Cleanliness, property conditions & facilities
Urban Inn is an absolutely funky little gem in an old, refurbished building that I discovered by chance. The communication from management was excellent & self check-in process was easy. We were lucky to arrive at lunchtime to find our room ready for us earlier than the standard check-in time. The studio is spacious & comfortable with cute vintage furnishings. The beds are comfortable & everything was scrupulously clean. The kitchenette is small but useful & well equipped. The bathroom is compact but cute & the shower is bigger than most that we've had in Europe. Lots of homely touches. Love that sustainability is considered. Note there is no elevator, but the staff helped us up the spiral staircase with our luggage. We would stay there again in a heartbeat.
Stayed 2 nights in Sep 2025

10/10 Excellent

Virginia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A great place to stay in Innsbruck. Spacious (for a studio apartment), lots of windows and light. Had everything we needed. Would definitely stay there again.
Stayed 6 nights in Aug 2025

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
A1
Stayed 1 night in Aug 2025

10/10 Excellent

Gemma

Travelled with family
Liked: Cleanliness, room comfort

1 night in Innsbruck

Great stay at the Urban Inn, room was perfect for family of 4. We stayed just 1 night but was perfect base for our time in Innsbruck. Walking distance to main centre. We parked outside on the street for free on the Sunday as was free parking. Just had to make sure I added paid parking for 90 mins from Monday at 9am. That’s all we needed as then left to drive to Swarovski museum. Only thing for me that could be improved is extra pillows. Luckily we have been on a road trip so I had my own in the car. All in all, great spot for a comfortable stay.
Stayed 1 night in Aug 2025

4/10 Poor

Andrew

Liked: Cleanliness, property conditions & facilities
Online check in was a chore and left us standing outside with our luggage for 40 minutes listening to a loud silent disco that was going on outside our room!
Stayed 1 night in Aug 2025

10/10 Excellent

Marieve

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Matt

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Alex, Sandy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location! Great room.
Stayed 1 night in Jul 2025

10/10 Excellent

Brad

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Was a wonderful stay, comfortable bed, high ceilings, great shower... CLEAN! Perfect for any couple staying a few days or longer.
Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort

Comfy, with some caveats

Check in was easy, the room was quiet and cute, and the bed was very comfy. I tried to reach out to them during my stay, and my emails went unanswered, so if you need something during your stay, it may be harder. Also, the property didn't have an elevator, and my partner hurt his back carrying luggage down the stairs, so just be aware when you book it that there is no elevator. Also, the hallway outside our unit smelled very strongly of smoke. I was concerned our room would smell and it had been listed as non-smoking, but the room smelled fine. But note the hallway really smelled of smoke.
Stayed 1 night in Jun 2025

10/10 Excellent

JUAN

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was a unique hotel with in walking distance to old town and a huge plus.. they have A/C..
Stayed 1 night in Jun 2025