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4.5 out of 5

"All good except for a very slow check-in. 20 minutes before we were attended to. Short of staff when dealing with 2 families checking in ahead of us. ... " More

By a verified traveller on Wed 12 Jul 2023

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Hotel Description

A family-friendly stay in the heart of Innsbruck awaits you at AC Hotel by Marriott Innsbruck. Within steps you'll find Maria Theresa Street and Triumphal Arch. Highlights at this ski hotel include a full-service spa, a casino, and a restaurant.

A day of pampering can include access to the sauna and steam room. The restaurant, AC Kitchen, serves Mediterranean cuisine and is open for breakfast, lunch, and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the 24-hour gym and sauna. Business amenities include meeting rooms, conference space, and a business center. Plus you'll find free WiFi in public areas, a snack bar/deli, and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM. There's also self parking, along with the convenience of a free ski shuttle.

Sights within a 15-minute walk of this Innsbruck City Centre hotel include Casino Innsbruck and Galerie im Taxispalais.

Standard Room, 1 King Bed, Mountain View

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$210* Per night/room 5 May - 6 May

Suite, 1 Bedroom, Mountain View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Double Beds, Mountain View

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed, Mountain View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 2 Double Beds, Mountain View

Bed Count 2 Full Beds Maximum Occupancy 3 Max

AC Hotel by Marriott Innsbruck ratings based on 2 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for AC Hotel by Marriott Innsbruck

Couples (2)
4 out of 5
All good except for a very slow check-in. 20 minutes before we were attended to. Short of staff when dealing with 2 families checking in ahead of us. It also seems your check-in software systems are cumbersome and take very long for even the simplest enquiry.

Posted by on 12 Jul. 2023

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5 out of 5
Fantastic location, easy walk everywhere,beautiful views, rooms are clean and modern, roomy and minimalist but have everything needed. Staff are excellent from the front desk to the restaurant and cleaners. Lovely breakfast, plenty of choice.

Posted by on 23 Jun. 2019

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About the AC Hotel by Marriott Innsbruck

Location Salurner Strasse 15, Innsbruck, Tirol 6020

Property Features

After a day on the slopes, indulge in a treatment at the full-service spa or enjoy the other amenities, including a 24-hour fitness center and a sauna. For a free ride to the slopes, hop on the hotel's complimentary ski shuttle. When the sun goes down, sip après-ski drinks in the hotel's bar or try your luck at the onsite casino. There's a restaurant on site, as well as a snack bar/deli. A computer station is on site and WiFi is free in public spaces. Parking is available for a fee. This Mediterranean Innsbruck hotel is smoke free.

  • 187 guestrooms or units
  • 14 levels
  • Meeting rooms
  • Casino
  • Deli
  • Childcare (surcharge)
  • Ski equipment storage
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Self parking (surcharge)

Transport

  • Train station: Innsbruck Central Station (0.4 km / 0.2 mi)
  • Property shuttles: Free ski shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

AC Hotel by Marriott Innsbruck offers 187 accommodations with laptop-compatible safes and coffee/tea makers. 37-inch flat-screen televisions come with premium satellite channels. Bathrooms include bathtubs or showers, bathrobes, designer toiletries, and complimentary toiletries. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM.

AC Kitchen - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Spa Services

  • Sauna in spa
  • Steam room in spa

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: EUR 30 per pet, per stay
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards, and cash. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • No cots (infant beds) available
  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 19 for adults and EUR 9.50 for children
  • Fee for in-room wireless internet: EUR 3.00 per day (rates may vary)
  • Self parking fee: EUR 22.00 per day (in/out privileges)
  • Pet fee: EUR 30 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Hotel Innsbruck
  • AC Hotel Marriott Innsbruck
  • Innsbruck Hilton
  • Hilton Innsbruck Hotel Innsbruck
  • Hilton International Innsbruck
  • Innsbruck Hilton International
  • Hilton Innsbruck Hotel
  • AC Marriott Innsbruck
  • Ac By Marriott Innsbruck
  • AC Hotel by Marriott Innsbruck Hotel
  • AC Hotel by Marriott Innsbruck Innsbruck
  • AC Hotel by Marriott Innsbruck Hotel Innsbruck

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.