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NALA individuellhotel

3.5 star property
Hotel in Innsbruck with fitness centre and rooftop terrace

Photo gallery for NALA individuellhotel

Exterior
Designer toiletries, hair dryer, towels
Breakfast served
Garden
Junior Suite, Balcony | Living area

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Gym
  • Room service
  • Pet-friendly
  • Housekeeping

Explore the area

Map
Müllerstrasse 15, Innsbruck, Tirol, 6020
  • Landeskrankenhaus - University Clinics Innsbruck
    ‪5 min walk‬
  • Innsbruck Old Town Christmas Market
    ‪11 min walk‬
  • Golden Roof
    ‪11 min walk‬
  • Innsbruck (INN-Kranebitten)
    ‪5 min drive‬

Room options

View all photos for Suite (Mini Single)

Suite (Mini Single)

Suite (Mini Single)

Highlights

Soundproofed
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
Eco-friendly toiletries
Private bathroom
Designer toiletries
  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Soundproofed
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
Eco-friendly toiletries
Private bathroom
Designer toiletries
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Double Room (Climb Up)

Double Room (Climb Up)

Double Room (Climb Up)

Highlights

Soundproofed
Fridge
Flat-screen TV
Day bed
Premium bedding
Separate bedroom
Eco-friendly toiletries
Private bathroom
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room (Cinema)

Double Room (Cinema)

Double Room (Cinema)

Highlights

Soundproofed
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
Eco-friendly toiletries
Private bathroom
Designer toiletries
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room

40-inch flat-screen TV with satellite channels, TV

Comfort Double Room

Highlights

Soundproofed
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
Eco-friendly toiletries
Private bathroom
Designer toiletries
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, Balcony

Designer toiletries, hair dryer, towels

Junior Suite, Balcony

Highlights

Soundproofed
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
Eco-friendly toiletries
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Balcony

Junior Suite, Balcony

Junior Suite, Balcony

Highlights

Balcony
Soundproofed
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2014
Premium bedding
Separate bedroom
  • 22 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, Garden View

Apartment, Garden View | View from room

Apartment, Garden View

Highlights

Soundproofed
Free cots/infant beds
Kitchen
Fridge
Flat-screen TV
Premium bedding
Separate bedroom
Eco-friendly toiletries
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Panoramic Suite

Panoramic Suite | Deep soaking bathtub

Panoramic Suite

Highlights

Balcony
Soundproofed
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Separate bedroom
Bathrobes
  • 35 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

Highlights

Soundproofed
Fridge
Flat-screen TV
Renovated in 2014
Separate bedroom
Premium bedding
Eco-friendly toiletries
Private bathroom
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Soundproofed
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
Eco-friendly toiletries
Private bathroom
Bathrobes
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Double Room

1 bedroom, premium bedding, in-room safe, soundproofing

Standard Double Room

Highlights

Balcony
Soundproofed
Fridge
Flat-screen TV
Day bed
Premium bedding
Separate bedroom
Eco-friendly toiletries
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Soundproofed
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
Eco-friendly toiletries
Private bathroom
Designer toiletries
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Double Room

1 bedroom, premium bedding, in-room safe, soundproofing

Standard Double Room

Highlights

Balcony
Soundproofed
Fridge
Flat-screen TV
Day bed
Premium bedding
Separate bedroom
Eco-friendly toiletries
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

About the area

Innsbruck

NALA individuellhotel places you in the centre of Innsbruck, within a short 5-minute stroll of Maria Theresa Street and Triumphal Arch. Highlights at this boutique hotel include a restaurant, a 24-hour business centre and a rooftop terrace. .The restaurant, Restaurant, is open for breakfast. Added amenities include free Wi-Fi in public areas, a gym and free use of bicycles. Buffet breakfast is available on weekdays between 6:30 AM and noon and on weekends between 7:30 AM and 1:00 PM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of limited parking. .Sights within a 10-minute walk of this 3.5-property class Wilten hotel include Casino Innsbruck and Galerie im Taxispalais.

What's nearby

  • Landeskrankenhaus - University Clinics Innsbruck - 5 min walk - 0.4 km
  • Innsbruck Old Town Christmas Market - 11 min walk - 1.0 km
  • Golden Roof - 11 min walk - 1.0 km
  • Hofburg - 11 min walk - 1.0 km
  • Bergisel Ski Jump - 20 min walk - 1.7 km

Getting around

  • Innsbruck West Station - 8 min walk
  • Innsbruck Technik Tram Stop - 14 min drive
  • Innsbruck (INN-Kranebitten) - 12 min drive

Restaurants

  • ‪Wettercafe - ‬3 min walk
  • ‪Kater Noster Cafe & Bar - ‬3 min walk
  • ‪Aydin Bäckerei - ‬2 min walk
  • ‪Hotel Neue Post - ‬1 min walk
  • ‪Vapiano - ‬3 min walk

About this property

NALA individuellhotel

Hotel in Innsbruck with fitness centre and rooftop terrace
NALA individuellhotel offers its guests a fitness centre and complimentary bicycles. There's a restaurant on site. Business amenities include a 24-hour business centre and a meeting room.

A computer station is on site and WiFi is free in public spaces. A rooftop terrace, a library, and a vending machine are also featured at the boutique NALA individuellhotel.

This 3.5-star Innsbruck hotel is smoke free.

  • 1 building
  • 57 guestrooms or units
  • 5 levels
  • Built in 2014
  • Terrace on the roof
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Games room or arcade
  • Library
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • On-site shopping
  • Lift
  • No smoking on site
  • Water dispenser
  • 1 conference room
  • Dining venue
NALA individuellhotel offers 57 accommodations with espresso makers and a safe. Beds feature premium bedding. 40-inch flat-screen televisions come with satellite channels.

Bathrooms include baths or showers, designer toiletries, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

English, German, Italian

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 9.50 per day)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to noon on weekdays and 7:30 AM to 1:00 PM on weekends; EUR 12 to 23 for adults and EUR 9 to 11 for children
  • A restaurant

Restaurants on site

  • Restaurant

Things to do

  • Arcade/game room
  • Bicycle storage
  • Free bicycle rentals
  • Gym
  • Library
  • Shopping

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility

More

  • 1 building
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Built in 2014
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Limited room service
  • Refrigerator

More

  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours), lockbox

Pets

  • Pets: EUR 20 per pet, per day
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30.0 per stay.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 12 to 23 for adults and EUR 9 to 11 for children
  • Nearby parking fee: EUR 9.50 per day (33 ft away)
  • Pet fee: EUR 20 per pet, per day
  • Rollaway bed fee: EUR 30.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and cash. This property uses eco-friendly cleaning products.

We should mention

  • Up to 3 children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Nala
Hotel Nala Innsbruck
Nala Hotel
Nala Innsbruck
NALA individuellhotel Hotel Innsbruck
NALA individuellhotel Hotel
NALA individuellhotel Innsbruck
NALA individuellhotel
NALA individuellhotel Hotel
NALA individuellhotel Innsbruck
NALA individuellhotel Hotel Innsbruck

Frequently asked questions

What is the cancellation policy at NALA individuellhotel?

NALA individuellhotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at NALA individuellhotel?

Onsite parking is limited.

Does NALA individuellhotel serve breakfast?

Sure does, buffet brekkie is on offer on weekdays between 6:30 AM and noon and weekends from 7:30 AM to 1:00 PM.

Is there a free airport shuttle available at NALA individuellhotel?

No, NALA individuellhotel does not offer an airport shuttle service.

Is there a bar or restaurant at NALA individuellhotel?

Yep, you can grab a meal at NALA individuellhotel's onsite restaurant.

What time are check-in & check-out at NALA individuellhotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at NALA individuellhotel?

Furry friends are welcome at NALA individuellhotel, with food and water bowls on offer.

NALA individuellhotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 746 out of 1001 reviews
Rating 8 - Good. 211 out of 1001 reviews
Rating 6 - Okay. 34 out of 1001 reviews
Rating 4 - Poor. 5 out of 1001 reviews
Rating 2 - Terrible. 5 out of 1001 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

6/10 Okay

Yvonne, Appleton

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
This was a nice property but our room smelled like cat urine. The hotel tried to say it was cleaning products and brought a perfume spray to try and mask it. Fortunately we only had to spend one night. The mattress we slept on was uncomfortable and would have been intolerable for more than one night. Overall, I wouldn’t recommend staying here.
Stayed 1 night in Mar 2025

10/10 Excellent

Tracy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a central, but quiet location. The staff were really friendly and helpful, giving good advice on restaurants. The room was spacious and well equipped and had lovely crisp bed linen and soft, fluffy towels. The breakfast was amazing, don't miss it.
Stayed 1 night in Mar 2025

10/10 Excellent

Paula

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was such a beautiful hotel, with so many thoughtful little touches. The staff were so friendly, and couldnt do enough for us.
Stayed 2 nights in Mar 2025

10/10 Excellent

Janice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and unique. The staff were very friendly and we enjoyed our stay.
Stayed 2 nights in Mar 2025

8/10 Good

Amy

Travelled with group
Liked: Cleanliness, staff & service

great location, staff and small touches!

Spent 3 nights at this hotel. The location is absolutely perfect for getting around and is walkable to everywhere! On arrival the welcome drinks were great addition along with the guest cards that provide free transport and chocolate on departure!! Super friendly and helpful staff. We had a double room, 405. The bed is quite high and against the wall which is quite annoying with moving around. The mattress was a little firm however the two separate duvets was a good touch. The main issue with this hotel is that the room was boiling. It was around -1 outside but as there is no air con the room was so humid and hot we had to sleep with the window wide open which I didn’t feel particularly comfortable with. We also lost electricity a couple of times of two of the nights we were there, causing the electric to come on and off during the night waking us which is quite annoying. However on telling staff at 7am when there was soon to be reflection staff the issue was fixed promptly.
Stayed 3 nights in Feb 2025

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly
Stayed 3 nights in Jan 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Feb 2025

10/10 Excellent

Sarah-Jayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff who were so accommodating. Excellent location too.
Stayed 3 nights in Feb 2025

10/10 Excellent

Karl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the room and the property. Location was perfect and it was easy to get to everything around the area. Parking was easy. The glass door on the bathroom door was a little weird but there are common bathrooms on the 2nd floor if you are shy and need more privacy.
Stayed 3 nights in Feb 2025

10/10 Excellent

Kathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a fun hotel. Lots of great touches. Wish it was warm enough to enjoy the beautiful deck
Stayed 1 night in Feb 2025

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful. The place was walking distance to the bus stop and town with free bus pass given on arrival. Easy to get around the area. The room with a view overlooking the Nordkette mountain. We arrived earlier than expected check in time but still they accommodated us straight to our room. All in all, great stay and holiday.
Stayed 2 nights in Feb 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

This was our second stay at Nala. The staff are always friendly and helpful. The rooms are lovely and have everything you need. We will stay here every time we come to Innsbruck.
Stayed 2 nights in Feb 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel with Super Location

Our check in was smooth. The receptionist was through. The room was super comfortable and cool.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2025

10/10 Excellent

Barnaby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On arrival at NALA, the friendly staff offered us complimentary prosecco and 2 free welcome cards, a scheme which gives you free transport on tram services and most local buses. Also gets you discounted entry to some attractions. Our room (505) was immaculate, quirky, spacious and the bed was so comfy. Mountain views from the bed and living room made it extra special. We didn't have breakfast there during our stay but noticed it was a popular choice with other guests. Just a minute or two walk from bus and tram stops, 10 minutes walk to the main centre or 15 mins to the train station. Great value for money, would definitely recommend NALA. We stayed 4 nights at end of January.
Stayed 4 nights in Jan 2025

10/10 Excellent

Anna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, room and hotel very clean. Helpful staff. We booked the cinema room which was lovely and had great views of the mountains. Some lighting in the wardrobe areas would be useful.
Stayed 3 nights in Jan 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great room but marginal sleep

Super check in. Snazzy room! Our only two small complaints were the room was very bright from outside lighting. And there was a persistent scratching sound coming from the ceiling areas off and on while we’re were trying to sleep. Maybe it was creaking pipes?
Stayed 1 night in Jan 2025

8/10 Good

Gildete

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The amazing NALA hotel 😉

It was indeed a great experience our stay at NALA... Attentive service with some courtesies during our stay there, Comfortable and functional room, in addition to having a safe. We didn't have breakfast. But it was our choice, but they offer it. Room services grade 10. Very clean and airy environment. The view from the window of our room overlooks the Alps, which were incredibly beautiful because of the snow. Overall, the hotel staff is very efficient and helpful. I loved having chosen the NALA HOTEL to have this incredible experience in Austria.
Stayed 2 nights in Dec 2024

8/10 Good

Jeffrey

Travelled with partner
Very modern and interesting design. Friendly staff and some nice offerings on welcome with accessible snacks and drinks on the honour system.
Stayed 3 nights in Jan 2025

8/10 Good

Ethan

Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Can’t wait to return!

The is a fun hotel with friendly staff and unique decor. The location is a convenient walk to both the train station and the Old Town. We loved having the option to have a glass of Prosecco or hot tea in the reception area when we returned to the hotel.
Stayed 2 nights in Jan 2025

10/10 Excellent

Charlotte

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommend!
Stayed 1 night in Dec 2024

10/10 Excellent

Charlotte

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Strongly recommend. The room is tidy and view from the window are extremely beautiful. I lost my rings at the room, and the hotel helped me deliver it to Hong Kong. Nice service and location as well.
Stayed 1 night in Dec 2024

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay
Stayed 7 nights in Jan 2025