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4.2 out of 5

"Good central location walking distance to everything. Friendly owner who was very helpful. " More

By a verified traveller on Tue 17 Jul 2018

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Hotel Description

At Moondarra Motel you'll be within just a 5-minute stroll of Innisfail Temple and within 20 minutes of Warrina Lakes Botanical Garden. Highlights at this motel include free in-room WiFi.

You can enjoy cable TV, coffee/tea makers and ceiling fans, featured in all 14 rooms. In-room dining is easy with amenities like fridges and room service. Hairdryers, irons/ironing boards and free toiletries are also available.

This smoke-free motel offers free WiFi in public areas, express check-in and express check-out. Other amenities include laundry facilities, tour/ticket assistance and luggage storage. Cooked-to-order breakfast is available daily between 7:00 AM and 8:30 AM. There's also the convenience of free self parking.

Sights within a 10-minute drive of this 3-star Innisfail motel include Innisfail Golf Club and Australian Sugar Industry Museum.

Standard Suite, 1 Bedroom, Non Smoking (single standard)

Bed Count 1 Full Bed Maximum Occupancy 2 Max
AU$82* Per night/room 19 Dec. - 20 Dec.

Family Suite, 1 Bedroom, Non Smoking, Kitchenette (family room)

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Standard Suite (twin share)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Suite, 1 Bedroom (Double room)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Suite, 1 Bedroom, Non Smoking (Queen Room)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Moondarra Motel ratings based on 95 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Moondarra Motel

Everyone (54) Couples (21) Business (1) Family (19)
1 out of 5
Extremely rude and unprofessional, will never recommend staying there EVER

Posted by on 7 Dec. 2019

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Comment from Hotel Management

9 Dec. 2019 by Jim, Moondarra Motel

Unfortunately, you did not understand that we needed to collect payment from the guest on arrival. This was clearly stated in your booking confirmation. We always wait until the guest arrives before taking payment ( unlike the larger hotels who automatically take payment before you arrive) because often they prefer a different payment option, such as cash or savings. You simply had to confirm that the payment was to be made from the card supplied with the booking as it was in a different name to the guest. .

5 out of 5
Clean and friendly, good location. Handy to everything.

Posted by on 24 Nov. 2019

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4 out of 5
A good standard motel close to city centre. Only thing was ... no powerpoints beside the bed.

Posted by , from Brisbane on 16 Nov. 2019

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4 out of 5
The property by no means looks flash but the staff are friendly. The rooms large and comfy. Beds extremely comfortable and bathroom large. For an overnight stay it was great. We will definitely stay again.

Posted by on 13 Oct. 2019

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5 out of 5
Clean, comfortable Motel. We were only here for 1 night and it met all our needs. Friendly Manager who provided a lot of local knowledge. Will stay again when back in Innisfail

Posted by on 1 Sep. 2019

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2 out of 5
the whole premises is dated, old and needs modernisation

Posted by on 20 Aug. 2019

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Comment from Hotel Management

21 Aug. 2019 by Jim

Thank you Anonymous. Shame you could not put your name to your review so that we could address you by name. . Yes, we are an older motel, but we make sure that the rooms are clean and comfortable. If you want modern I suggest you stay in a 5 star hotel and pay accordingly. Most of our guests are return clients who we value greatly.

5 out of 5
Easy access and friendliest service in town. Always stay. and will continue to.

Posted by on 17 Aug. 2019

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3 out of 5

Posted by on 21 May 2019

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3 out of 5

Posted by on 27 Oct. 2018

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Comment from Hotel Management

30 Oct. 2018 by Jim

It is a shame that you would not put your name to your review as It would help us rectify any specific problems. Neverthless, we appreciate you taking the time to respond. We also appreciate that expectations vary on what people expect from a basic 3 star motel.

4 out of 5
Good central location walking distance to everything. Friendly owner who was very helpful.

Posted by , from gold coast on 17 Jul. 2018

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Property Features

As a guest of Moondarra Motel, you'll find tour or ticket assistance, laundry facilities, and express check-in. WiFi is free in public spaces. Moondarra Motel also features room service (during limited hours), express check-out, and camper van/bus/lorry parking. Self parking is free. This 3-star Innisfail motel is smoke free.

  • 14 guestrooms or units
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave (on request)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Train station: Innisfail Station (2.1 km / 1.3 mi)
  • Parking: Free self parking

Room Amenities

Moondarra Motel offers 14 forms of air-conditioned accommodation with coffee/tea makers and a hairdryer. Televisions come with premium cable channels. Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and a ceiling fan.

  • In-room dining (limited hours)
  • Cable channels
  • Premium channels
  • Fridge
  • Microwave available
  • Coffee maker
  • Shower
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 8:30 AM.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at noon
  • Check-in time ends at 8:30 PM
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open daily from 7:30 AM - 8:30 PM.
If you are planning to arrive after 8:30 PM, please contact the property in advance using the information on the booking confirmation.

The front desk at this property is open daily from 7:30 AM - 8:30 PM.
Guests arriving after 8:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • Only service animals are allowed
  • UnionPay
  • No rollaway/extra beds available
  • No cots (infant beds) available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 10 and AUD 25 for adults, and AUD 10 and AUD 15 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Moondarra Motel Innisfail
  • Moondarra Motel
  • Moondarra Innisfail
  • Moondarra Motel Motel
  • Moondarra Motel Innisfail
  • Moondarra Motel Motel Innisfail

You should know

  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

url importing https://www.wotif.com/Innisfail-Hotels-Moondarra-Motel.h9626439-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.