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You can enjoy cable TV, coffee/tea makers and ceiling fans, featured in all 14 rooms. In-room dining is easy with amenities like fridges and room service. Hairdryers, irons/ironing boards and free toiletries are also available.
This smoke-free motel offers free WiFi in public areas, express check-in and express check-out. Other amenities include laundry facilities, tour/ticket assistance and luggage storage. Cooked-to-order breakfast is available daily between 7:00 AM and 8:30 AM. There's also the convenience of free self parking.
Sights within a 10-minute drive of this 3-star Innisfail motel include Innisfail Golf Club and Australian Sugar Industry Museum.
9 Dec. 2019 by Jim, Moondarra Motel
Unfortunately, you did not understand that we needed to collect payment from the guest on arrival. This was clearly stated in your booking confirmation. We always wait until the guest arrives before taking payment ( unlike the larger hotels who automatically take payment before you arrive) because often they prefer a different payment option, such as cash or savings. You simply had to confirm that the payment was to be made from the card supplied with the booking as it was in a different name to the guest. .
21 Aug. 2019 by Jim
Thank you Anonymous. Shame you could not put your name to your review so that we could address you by name. . Yes, we are an older motel, but we make sure that the rooms are clean and comfortable. If you want modern I suggest you stay in a 5 star hotel and pay accordingly. Most of our guests are return clients who we value greatly.
30 Oct. 2018 by Jim
It is a shame that you would not put your name to your review as It would help us rectify any specific problems. Neverthless, we appreciate you taking the time to respond. We also appreciate that expectations vary on what people expect from a basic 3 star motel.
As a guest of Moondarra Motel, you'll find tour or ticket assistance, laundry facilities, and express check-in. WiFi is free in public spaces. Moondarra Motel also features room service (during limited hours), express check-out, and camper van/bus/lorry parking. Self parking is free. This 3-star Innisfail motel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , RV, bus, truck parking
Moondarra Motel offers 14 forms of air-conditioned accommodation with coffee/tea makers and a hairdryer. Televisions come with premium cable channels. Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and a ceiling fan.
For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 8:30 AM.
Room service (during limited hours) is available.
Special check-in instructions:
The front desk is open daily from 7:30 AM - 8:30 PM.
If you are planning to arrive after 8:30 PM, please contact the property in advance using the information on the booking confirmation.
The front desk at this property is open daily from 7:30 AM - 8:30 PM.
Guests arriving after 8:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.