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4.2 out of 5

"Simple and clean, lovely owner great stay. Had everything we needed. " More

By a verified traveller on Sun 12 Jan 2020

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Hotel Description

At Moondarra Motel you'll be within just a 5-minute stroll of Innisfail Temple and within 20 minutes of Warrina Lakes Botanical Garden. Highlights at this motel include free in-room WiFi.

You can enjoy cable TV, coffee/tea makers, and ceiling fans, featured in all 14 rooms. In-room dining is easy with amenities like refrigerators and room service. Hair dryers, irons/ironing boards, and free toiletries are also available.

This smoke-free motel offers free WiFi in public areas, express check-in, and express check-out. Other amenities include laundry facilities, tour/ticket assistance, and luggage storage. Each morning cooked-to-order breakfast is served between 7:00 AM and 8:30 AM. There's also the convenience of free self parking.

Sights within a 20-minute walk of this 3-star Innisfail motel include Warrina Conservation Park and Innisfail Golf Club.

Standard Suite, 1 Bedroom (Double room)

Bed Count 1 Full Bed Maximum Occupancy 2 Max
AU$91* Per night/room 2 Oct. - 3 Oct.

Family Suite, 1 Bedroom, Non Smoking, Kitchenette (family room)

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Standard Suite (twin share)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Suite, 1 Bedroom, Non Smoking (single standard)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Suite, 1 Bedroom, Non Smoking (Queen Room)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Moondarra Motel ratings based on 99 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Moondarra Motel

Everyone (57) Couples (21) Business (1) Family (20)
5 out of 5

Posted by on 12 Mar. 2020

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4 out of 5

Posted by on 1 Mar. 2020

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5 out of 5
Simple and clean, lovely owner great stay. Had everything we needed.

Posted by on 12 Jan. 2020

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4 out of 5
Good service by Jim. -----------------------------

Posted by on 18 Dec. 2019

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1 out of 5
Extremely rude and unprofessional, will never recommend staying there EVER

Posted by on 7 Dec. 2019

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Comment from Hotel Management

9 Dec. 2019 by Jim, Moondarra Motel

Unfortunately, you did not understand that we needed to collect payment from the guest on arrival. This was clearly stated in your booking confirmation. We always wait until the guest arrives before taking payment ( unlike the larger hotels who automatically take payment before you arrive) because often they prefer a different payment option, such as cash or savings. You simply had to confirm that the payment was to be made from the card supplied with the booking as it was in a different name to the guest. .

5 out of 5
Clean and friendly, good location. Handy to everything.

Posted by on 24 Nov. 2019

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4 out of 5
A good standard motel close to city centre. Only thing was ... no powerpoints beside the bed.

Posted by , from Brisbane on 16 Nov. 2019

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4 out of 5
The property by no means looks flash but the staff are friendly. The rooms large and comfy. Beds extremely comfortable and bathroom large. For an overnight stay it was great. We will definitely stay again.

Posted by on 13 Oct. 2019

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5 out of 5
Clean, comfortable Motel. We were only here for 1 night and it met all our needs. Friendly Manager who provided a lot of local knowledge. Will stay again when back in Innisfail

Posted by on 1 Sep. 2019

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2 out of 5
the whole premises is dated, old and needs modernisation

Posted by on 20 Aug. 2019

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Comment from Hotel Management

21 Aug. 2019 by Jim

Thank you Anonymous. Shame you could not put your name to your review so that we could address you by name. . Yes, we are an older motel, but we make sure that the rooms are clean and comfortable. If you want modern I suggest you stay in a 5 star hotel and pay accordingly. Most of our guests are return clients who we value greatly.

Property Features

As a guest of Moondarra Motel, you'll find tour/ticket assistance, laundry facilities, and express check-in. WiFi is free in public spaces. Moondarra Motel also features room service (during limited hours), express check-out, and RV/bus/truck parking. Self parking is free. This 3-star Innisfail motel is smoke free.

  • 14 guestrooms or units
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave (on request)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Train station: Innisfail Station (2.1 km / 1.3 mi)
  • Parking: Free self parking

Room Amenities

Moondarra Motel offers 14 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with premium cable channels. Bathrooms include showers and complimentary toiletries. This Innisfail motel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and ceiling fans.

  • In-room dining (limited hours)
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave available
  • Coffee maker
  • Shower
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 8:30 AM.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at noon
  • Check-in time ends at 8:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7:30 AM - 8:30 PM. If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:30 AM - 8:30 PM.
Guests arriving after 8:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Service animals are allowed
  • UnionPay
  • Staffed front desk
  • No rollaway/extra beds available
  • No cots (infant beds) available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 10 and AUD 25 for adults, AUD 10 and AUD 15 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Moondarra Motel Innisfail
  • Moondarra Motel
  • Moondarra Innisfail
  • Moondarra Motel Motel
  • Moondarra Motel Innisfail
  • Moondarra Motel Motel Innisfail

You should know

  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.