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Castaways Resort & Spa Mission Beach

4-star property
2 Pacific Parade, Mission Beach, QLD 1800 796 370
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4.0 out of 5
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See all 267 Wotif Reviews

"Magic location of complex right on the waterfront. You could sleep with the doors open & hear the waves. Bedrooms had no screens to keep out insects. ... " More

By a verified traveller on Fri 10 Jul 2020

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Hotel Description

A romantic stay in Mission Beach awaits you at Castaways Resort & Spa Mission Beach. Within steps you'll find Mission Beach and Clump Mountain National Park within a 10-minute stroll. Highlights at this beachfront hotel include 3 outdoor swimming pools, a full-service spa, and a restaurant.

You can enjoy LCD TVs with satellite channels, and all 47 rooms feature free WiFi, in-room childcare, and coffee/tea makers. Refrigerators and room service make in-room dining convenient. You'll find nice touches like free toiletries and premium bedding to enhance your stay. Safes, hair dryers, and irons/ironing boards are also available.

A relaxing visit to Drift Day Spa can include deep-tissue massages, hot stone massages, hydrotherapy, and mani/pedis along with access to the spa tub. At the hotel's own beach bar or poolside bar, you can enjoy a drink. Spend the day at the beach and enjoy the onsite fitness center, spa tub, and seasonal outdoor swimming pool. 161 square feet (15 square meters) of event facilities include a conference center, and other business amenities include a business center. Additionally, you'll find free WiFi in public areas, coffee/tea in a common area, and laundry facilities. Cooked-to-order breakfast is available daily between 7:00 AM and 11:00 AM. There's also free self parking, along with the convenience of train pick-up service.

Places within a 30-minute walk of this 4-star Mission Beach hotel include Mission Beach Community Arts Centre and Djiru National Park.

Beachfront Hotel Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$181* Per night/room 29 Sep. - 30 Sep.

Beachfront Resort Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Beachfront Island Spa Suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Beachfront Two Bedroom Spa Apartment

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Beachside House

Bed Count 1 King Bed Maximum Occupancy 6 Max

Beachfront Coral Sea Resort Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Castaways Resort & Spa Mission Beach ratings based on 267 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Castaways Resort & Spa Mission Beach

Everyone (142) Couples (84) Business (2) Family (37) Other (1)
3 out of 5
Magic location of complex right on the waterfront. You could sleep with the doors open & hear the waves. Bedrooms had no screens to keep out insects. A concern re insects and security. Even in rooms above ground level you had no security as balcony was only divided from neighbouring rooms by a 3 foot high glass panel. Sitting on the balcony in the morning you could see the people from the room next to you reflected in the glass balcony rail. We had a coral sea room (Room 215) with largish balcony which was lovely with a day bed, 2 chairs and table to sit at. The balcony and motel room are suffering from the ocean climate & the need for ongoing maintenance. Timber on balcony needs treatment to stop it rotting, bolts/screws on day bed are all rusting & timber swelling. In bedroom & bathroom paint was bubbling and cracked on the ceiling & door frame in the bathroom was bubbling & rusty. You are paying a lot of money ($269 for 1 night) for a small motel room that looks stylish for a photo but is in need of maintenance. The bed was really good - firm and not saggy in the middle. There was a foam flip out divan in the bedroom that was a waste of time as it was too low to sit on. This cheapened the entire room & left only 1 kitchen chair to sit on. 2nd person had to sit on the bed. (Raining on and off when we stayed so sitting on the balcony in the evening was not an option. Pools weren't heated. 1 night stay was ok for experience & location. Easy walk to village & dining options

Posted by , from Toowoomba on 10 Jul. 2020

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5 out of 5

Posted by on 8 Mar. 2020

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5 out of 5
Great location,within walking distance to beach and resturants.Clean and comfortable rooms.Very nice and helpful staff.

Posted by on 11 Jan. 2020

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5 out of 5

Posted by on 4 Jan. 2020

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5 out of 5
Tranquil setting. Beautiful location on the beach.

Posted by on 30 Dec. 2019

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5 out of 5
Idyllic location, absolute paradise. Room had everything we needed for a comfortable stay and great resort facilities.

Posted by on 15 Oct. 2019

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3 out of 5
It was the strangest room layout I have ever experienced I booked for 4 people, there was no where to sit, there were no taps in the small kitchenette, to boil the jug you had to do it in the bathroom, there were no wardrobes and no privacy for the people sleeping in the double bed. But the beds were comfortable and the shower water pressure and water temperature was great.

Posted by , from Brisbane on 19 Sep. 2019

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3 out of 5
Great location, pleasant and helpful staff; the bedrooms and building is a little dated and tired.

Posted by on 10 Aug. 2019

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4 out of 5
Wonderful location, right on a beautiful Long Beach complete with coconut palms.

Posted by on 3 Aug. 2019

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5 out of 5
Beachfront and feel new and very clean very quiet too

Posted by on 23 Jul. 2019

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About the Castaways Resort & Spa Mission Beach

Location 2 Pacific Parade, Mission Beach, QLD 4852

Property Features

Castaways Resort & Spa Mission Beach offers its guests a full-service spa, 3 outdoor swimming pools, a spa tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar, and a bar/lounge. WiFi is free in public spaces. Business amenities include a business center and a meeting room. Event space at this hotel measures 161 square feet (15 square meters) and includes a conference center. A seasonal outdoor pool, spa services, and a library are also featured at the family-friendly Castaways Resort & Spa Mission Beach. Free self parking is available. Smoking is allowed in designated areas at this 4-star Mission Beach hotel.

  • 47 guestrooms or units
  • 3 levels
  • 2 buildings
  • 161 sq ft of conference space
  • 15 sq m of conference space
  • Built in 1987
  • Dining venue
  • Bar on the beach
  • Bar by the pool
  • Bar or lounge
  • Childcare (surcharge)
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Cairns Intl. Airport (CNS) (144.9 km / 90.1 mi)
  • Property shuttles: Train station pick-up
  • Parking: Free self parking, extended parking, and RV/bus/truck parking

Room Amenities

Castaways Resort & Spa Mission Beach offers 47 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Beds feature premium bedding. LCD televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and amenities available on request include hypo-allergenic bedding.

  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.

Bibesia Beach Club - This restaurant is located on the beach. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Room service (during limited hours) is available.

Spa Services

  • Number of treatment rooms 3
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Prenatal massage
  • Spa tub in spa
  • Minimum age to access spa is 18
  • Sports massage
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 7 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7 AM - 7 PM. If you are planning to arrive after 6:30 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7 AM - 7 PM.
Guests arriving after 6:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 20.0 per night.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.

  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 10 and AUD 35 for adults, AUD 10 and AUD 35 for children (approximately)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 20.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Castaways Mission Beach
  • Castaways Mission Beach Resort
  • Castaways Resort Mission Beach
  • Mission Beach Castaways
  • Mission Beach Castaways Resort
  • Castaways Hotel On Mission Beach
  • Castaways Resort & Spa Mission Beach Hotel Mission Beach
  • Castaways Resort And Spa Mission Beach
  • Castaways Resort On Mission Beach
  • Castaways & Mission Mission
  • Castaways Resort & Spa Mission Beach Hotel
  • Castaways Resort & Spa Mission Beach Mission Beach
  • Castaways Resort & Spa Mission Beach Hotel Mission Beach

You should know

  • Castaways Resort & Spa Mission Beach offers transfers from the train station (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.