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 Mission Beach •1 Room
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Castaways Resort & Spa Mission Beach

4-star property
2 Pacific Parade, Mission Beach, QLD 1800 796 370
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4.0 out of 5
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See all 292 wotif Reviews

"Front ocean view from our room Magic ! " More

By a verified traveller on Tue 10 Jan 2023

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Hotel Description

A family-friendly stay in Mission Beach awaits you at Castaways Resort & Spa Mission Beach. Within steps you'll find Great Barrier Reef and Mission Beach within a short 5-minute stroll. Highlights at this beachfront hotel include 2 outdoor swimming pools, a full-service spa, and a restaurant.

A relaxing day at Drift Spa can include deep-tissue massages, body wraps, and body scrubs along with aromatherapy and mani/pedis. At the hotel's own lounge bar or beach bar, you can enjoy a drink. Spend the day at the beach where you'll find sun loungers, and enjoy the onsite gym and pool loungers. Conference space and a meeting room are among the business amenities offered. Plus you'll find free WiFi in public areas and laundry facilities. Cooked-to-order breakfast is available daily between 7:00 AM and 11:00 AM. There's also free self parking, along with the convenience of train pick-up service.

Sights within a 20-minute walk of this 4-star Mission Beach hotel include Clump Mountain National Park and Mission Beach Community Arts Centre.

Beachfront Resort Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$189* Per night/room 20 Feb. - 21 Feb.

Beachfront Island Suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Beachfront Two Bedroom Spa Apartment

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Beachside House

Bed Count 1 King Bed Maximum Occupancy 6 Max

Beachfront Coral Sea Resort Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Beachfront Family Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Castaways Resort & Spa Mission Beach ratings based on 292 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Castaways Resort & Spa Mission Beach

Everyone (152) Couples (88) Business (2) Family (45) Other (1)
5 out of 5
Front ocean view from our room Magic !

Posted by on 10 Jan. 2023

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2 out of 5
Food at Buku restaurant was terrible Oyster kilpatrick sour and spicy, curry cauliflower bland and dry, pork undercooked and a piece of steak plain and boring for $49

Posted by on 18 Oct. 2022

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Comment from Hotel Management

18 Oct. 2022 by Guest Services

Hi Kaelb,I was sorry to hear that you had such an underwhelming experience in our restaurant BUKO.I have passed along your feedback to our Food & Beverage Manager to review and she may get in touch with you over the next few days.

4 out of 5

Posted by on 26 Sep. 2022

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3 out of 5
Loved the location, but the room & and equipment was very tired and needs upgrading to match the cost. The food and service in the hotel was excellent

Posted by on 25 Aug. 2022

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Comment from Hotel Management

25 Aug. 2022 by Guest Services

Hi Kim,Thank you for your review.It's great to hear that you enjoyed experience in our restaurant BUKO.I will pass along your feedback on the rooms to our management team to review.Kind Regards Caitlin RidleyGuest Services

4 out of 5

Posted by on 17 Jul. 2022

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4 out of 5
The location was great, restaurant and bar staff were friendly and helpful. It was a good size for our family of 4.

Posted by on 17 Jul. 2022

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Comment from Hotel Management

21 Jul. 2022 by Guest Services

Hi Esther, Thank you for your review. WE will look forward to welcoming you back on your next stay with us!

4 out of 5

Posted by on 15 Jul. 2022

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5 out of 5

Posted by on 13 May 2022

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5 out of 5
Beautiful lovely and clean

Posted by on 7 May 2022

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Comment from Hotel Management

30 May 2022 by Guest Services

Hi Susan, Thank you for the review. It's great to hear that you enjoyed your stay with us and I will pass along your feedback to our team.

4 out of 5
Very relaxing

Posted by on 6 May 2022

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Comment from Hotel Management

30 May 2022 by Guest Services

Hi Letishia, Thank you for your review! We are in a great spot and it is very relaxing here next to the beach. We will look forward to welcoming you back.

About the Castaways Resort & Spa Mission Beach

Location 2 Pacific Parade, Mission Beach, QLD 4852

Property Features

Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with free beach club on site and umbrellas. At Castaways Resort & Spa Mission Beach you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar, and a bar/lounge. WiFi is free in public spaces. This beach hotel also offers a fitness center, a garden, and a terrace. Free self parking is available. Smoking is allowed in designated areas at this 4-star Mission Beach hotel.

  • 44 guestrooms or units
  • 3 levels
  • 2 buildings
  • 161 sq ft of conference space
  • 15 sq m of conference space
  • Built in 1987
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar on the beach
  • Bar by the pool
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Property shuttles: Train station pick-up
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Castaways Resort & Spa Mission Beach offers 44 air-conditioned accommodations, which are accessible via exterior corridors and feature hair dryers and irons/ironing boards. Beds feature premium bedding. 32-inch LCD televisions come with digital channels. Bathrooms include bathtubs or showers and complimentary toiletries. This Mission Beach hotel provides complimentary wireless Internet access. Additionally, rooms include ceiling fans and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • LCD television
  • Digital channels
  • Electric kettle
  • Luxury bedding
  • Bathtub or shower
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ceiling fan
  • Free tea bags/instant coffee
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.

BUKO Restaurant - This restaurant is located on the beach. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 1
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Massages
  • Minimum age to access spa is 18
  • Hot stone massage
  • Deep tissue massage

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 7 PM

Special check-in instructions:

This property offers transfers from the train station (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 7 AM - 7 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests will receive an email 5 days before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Castaways Resort & Spa Mission Beach offers transfers from the train station (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. The front desk at this property is open daily from 7 AM - 7 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 5 days before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 25.0 per day.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, and debit cards. Cash is not accepted. This property uses eco-friendly cleaning products.

For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Car recommended
  • Guests will receive an email with special check-in instructions
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 10 and AUD 35 for adults, AUD 10 and AUD 35 for children (approximately)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 25.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Castaways Mission Beach
  • Castaways Mission Beach Resort
  • Castaways Resort Mission Beach
  • Mission Beach Castaways
  • Mission Beach Castaways Resort
  • Castaways Hotel On Mission Beach
  • Castaways Resort & Spa Mission Beach Hotel Mission Beach
  • Castaways Resort And Spa Mission Beach
  • Castaways Resort On Mission Beach
  • Castaways & Mission Mission
  • Castaways Resort & Spa Mission Beach Hotel
  • Castaways Resort & Spa Mission Beach Mission Beach
  • Castaways Resort & Spa Mission Beach Hotel Mission Beach

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.