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Velas do Engenho Hotels and Events

Property class: 4

Photo gallery for Velas do Engenho Hotels and Events

A spa room with a wooden bathtub, a bed, and a view of the landscape.
A bedroom with a bed, a wooden ladder, a TV stand, and a view of the outdoors.
A resort with a swimming pool, multiple buildings, and lush greenery.
A pool area with two wicker lounge chairs and a small table.
A balcony with a wooden ceiling, a table with chairs, and a view of a green landscape and a body of water.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
The current price is AU$290
includes taxes & fees
20 Sept - 21 Sept

Explore the area

View map
Avenida Pedro de Paula Moraes 1331, Ilhabela, SP, 11630-000
  • Place, Engenho D'Agua Beach
    ‪3 min walk‬
  • Place, Ilhabela Port Marina
    ‪13 min walk‬
  • Place, Saco da Capela Beach
    ‪19 min walk‬

Room options

View all photos for Standard

A bedroom with a bed, a desk, and a chair. There is a painting on the wall and a window with curtains.

Standard

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Trundle Bed OR 2 Single Beds and 1 Single Trundle Bed
  • Free Wi-Fi

View all photos for Master

A bedroom with a bed, a sofa, a chair, a painting, and a view of a landscape.

Master

10.0 out of 10
Exceptional
(2 reviews)
  • Sea view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Futon OR 2 Single Beds and 1 Single Futon
  • Free Wi-Fi

View all photos for Master Plus

A hotel room with a bed, a desk, a chair, a painting of a beach, and a balcony with curtains.

Master Plus

  • Sea view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Plus

A bedroom with a bed, a desk, a chair, a small table, and a window with curtains.

Premium Plus

  • Sea view
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed, 1 Single Trundle Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Premium

A bedroom with a bed, a wooden bench, a ceiling fan, a painting, and a balcony with a chair.

Premium

  • Beach view
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed, 1 Single Trundle Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe com Hidro

A hotel room with a bed, a desk, and a view of the outdoors.

Deluxe com Hidro

  • Sea view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Trundle Bed
  • Free Wi-Fi

View all photos for Deluxe Plus com Hidro

A bedroom with a bed, a desk, a chair, a painting, and a view of the outdoors.

Deluxe Plus com Hidro

10.0 out of 10
Exceptional
(1 review)
  • Beach view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Dupla Premium com Hidro

A modern hotel room with a bed, a small kitchenette, a balcony with a view, and a ceiling fan.

Dupla Premium com Hidro

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 80 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Trundle Bed OR 2 Single Beds and 1 Single Trundle Bed
  • Free Wi-Fi

View all photos for Premium com Hidro

A modern hotel room with a bed, a dining table, chairs, a bench, a ceiling fan, and a view of the outdoors.

Premium com Hidro

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed, 1 Single Bed and 1 Single Trundle Bed OR 3 Single Beds and 1 Single Trundle Bed
  • Free Wi-Fi

View all photos for Premium Superior com Hidro

A modern bedroom with a large bed, a sofa, a wooden bench, and a view of greenery through the window.

Premium Superior com Hidro

  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed, 1 Single Bed and 1 Single Trundle Bed OR 3 Single Beds and 1 Single Trundle Bed
  • Free Wi-Fi

View all photos for Master Superior

A bedroom with a bed, a sofa, a wooden dresser, a TV, and a large window with a view of mountains and the sea.

Master Superior

9.0 out of 10
Wonderful
(2 reviews)
  • Sea view
  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed OR 3 Single Beds
  • Free Wi-Fi

View all photos for Exclusive com Hidro

A modern bedroom with a large bed, a desk, and a view of the sea.

Exclusive com Hidro

  • Sea view
  • 78 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Trundle Bed OR 2 Single Beds and 1 Single Trundle Bed
  • Free Wi-Fi

View all photos for Master Superior Plus

A bedroom with a bed, a sofa, a nightstand, a ceiling fan, a large window with a view of the sea and mountains, and a wall-mounted artwork.

Master Superior Plus

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed OR 3 Single Beds
  • Free Wi-Fi

View all photos for Vip com Hidro

A bedroom with a bed, two nightstands, a lamp, a painting, and a wooden headboard.

Vip com Hidro

  • Beach view
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Trundle Bed OR 2 Single Beds and 1 Single Trundle Bed
  • Free Wi-Fi

View all photos for Standard Superior

A bedroom with a bed, a TV, a ceiling fan, a nightstand, and a view of the outdoors.

Standard Superior

10.0 out of 10
Exceptional
(2 reviews)
  • Sea view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Superior (PNE - acessivel)

A bedroom with a bed, bedside table, lamp, and a large mirror. There is a window with curtains, a ceiling fan, and a wall-mounted artwork.

Standard Superior (PNE - acessivel)

  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

About the area

Ilhabela

A family-friendly stay in Ilhabela awaits you at Velas do Engenho Hotels and Events. Within a 20-minute stroll, you'll find Ilhabela Port Marina and Pereque Beach. Highlights at this beachfront hotel include a restaurant, an outdoor swimming pool and free continental breakfast. .The restaurant, Madalena Pasta & Pizza, is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Spend the day at the beach and enjoy the on-site gym and pool loungers. Additionally, you'll find free Wi-Fi in public areas and spa services. Each morning free breakfast is served. There's also the convenience of free self parking. .Sights within a 10-minute drive of this 4-property class Pequeá hotel include Yacht Club de Ilhabela and Cabras Island.

What's nearby

  • Engenho D'Agua Beach - 3 min walk - 0.3 km
  • Ilhabela Port Marina - 13 min walk - 1.1 km
  • Saco da Capela Beach - 19 min walk - 1.6 km
  • Pereque Beach - 3 min drive - 1.8 km
  • Vila Beach - 4 min drive - 2.5 km

Restaurants

  • ‪Makai - ‬2 min drive
  • Manjericão
  • ‪Cervejaria Caiçara - ‬2 min drive
  • ‪Moça Bonita - ‬2 min drive
  • ‪Eskina D' Villa - ‬2 min drive

About this property

Velas do Engenho Hotels and Events

Velas do Engenho Hotels and Events offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

There's an onsite business centre. Spa services, an arcade/games room, and a garden are also featured at the family-friendly Velas do Engenho Hotels and Events. Limited free parking is available on a first-come, first-served basis.

This 4-star Ilhabela hotel is smoke free.

  • 26 guestrooms or units
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Front desk (24 hours)
  • Concierge
  • Games room or arcade
  • Garden
  • No smoking on site
  • Bar or lounge
  • Dining venue
Velas do Engenho Hotels and Events offers 26 air-conditioned accommodations with minibars and espresso makers. Rooms open to balconies. 32-inch Smart televisions come with satellite channels.

Bathrooms include designer toiletries, complimentary toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Additionally, rooms include a safe and a ceiling fan. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

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4.7 out of 5, Exceptional, 546 reviews
The price is AU$148
includes taxes & fees
8 Sept - 9 Sept
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited number of on-site self parking spaces per unit

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Madalena Pasta & Pizza

Things to do

  • Arcade/game room
  • Bicycle tours
  • Foosball table
  • Games
  • Gym
  • Kayaking
  • Outdoor pool
  • Paddleboard
  • Table tennis

Family friendly

  • Arcade/game room
  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • Business centre

Outdoors

  • Garden
  • In a nature reserve
  • On the beach
  • Pool loungers
  • Pool umbrellas

Spa

  • Massage
  • Spa services

Accessibility

  • No lift
  • Smooth flooring in room

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with satellite channels

Food and drink

  • Champagne service
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the heated pool
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Guests must contact this property in advance to reserve access to the heated pool. This property accepts Visa, Mastercard, American Express, Diners Club and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Velas do Engenho Hotel
Velas do Engenho Ilhabela
Velas do Engenho Hotel Ilhabela

Frequently asked questions

What is the cancellation policy at Velas do Engenho Hotels and Events?

Velas do Engenho Hotels and Events offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Velas do Engenho Hotels and Events?

As of 20 Aug 2026, prices found for a 1-night stay for 2 adults at Velas do Engenho Hotels and Events on 20 Sept 2026 start from AU$290, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Velas do Engenho Hotels and Events?

Yep, Velas do Engenho Hotels and Events has a free self car park. Onsite parking is limited (max 1 space per unit).

Are there any beaches close to Velas do Engenho Hotels and Events?

Yep, Velas do Engenho Hotels and Events is a short 17-minute walk from Saco da Capela Beach. Fun beach activities include windsurfing, kayaking and fishing.

Is there a spa on site at Velas do Engenho Hotels and Events?

There's no onsite spa, but this property does offer services like massages.

Does Velas do Engenho Hotels and Events have a pool?

Velas do Engenho Hotels and Events has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What makes Velas do Engenho Hotels and Events a romantic place to stay?

Beachfront dining and a champagne service, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Velas do Engenho Hotels and Events.

Is Velas do Engenho Hotels and Events family-friendly?

You bet! With amenities such as an arcade and an outdoor pool, it's no surprise that Velas do Engenho Hotels and Events is a hit with families.

Does Velas do Engenho Hotels and Events serve breakfast?

Yeah, free continental breakfast is on offer daily from 7:30 AM to 10:30 AM.

Is there a free airport shuttle available at Velas do Engenho Hotels and Events?

No, Velas do Engenho Hotels and Events does not offer an airport shuttle service.

Is there a bar or restaurant at Velas do Engenho Hotels and Events?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Velas do Engenho Hotels and Events?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Velas do Engenho Hotels and Events?

No, pets are not allowed.

Velas do Engenho Hotels and Events Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 87 out of 100 reviews
Rating 8 - Good. 8 out of 100 reviews
Rating 6 - Okay. 5 out of 100 reviews
Rating 4 - Poor. 0 out of 100 reviews
Rating 2 - Terrible. 0 out of 100 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

ROBSON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Shiri

Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay. The place is very clean and the service is great. Also, great location!
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay with family and children!
Stayed 4 nights in Jul 2024
Verified review

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is nicely located and beautiful. The pool is heated, so even with rain and cooler weather we were able to enjoy it.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The resort is beautiful with a great location and views from the balcony. The pool is very nice and heated and the buffet breakfast is very good. The room was was spacious for 2 people
Stayed 3 nights in Apr 2025
Verified review

8/10 Good

Lidiane

Liked: Staff & service, amenities, property conditions & facilities
The bathtub was very dirty, with hair everywhere. In addition, check-in was delayed and the room was not ready even though we arrived after the official check-in time. Unfortunately, this made for an unpleasant welcome.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
all the staff was very kind and very helpful and was very kind to the child . a lovely place with beautyful environment .they give us pink bananas fram the plant close to their pool which was really tasteful.
Stayed 3 nights in Sep 2024
Verified review

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed is very comfortable and the shower is really good. The breakfast is great with a big variety of fruits and pastries. The room is spacious and the hotel is well located. My only reason for not giving a 5 star is that we celebrated our anniversary there and different than all the hotels we chose to celebrate the date in the past they didn’t offer anything to make it special. Usually hotels gift you with a little sweet something or a bottle of champagne or an upgrade, but they didn’t do anything to make the stay special and we booked a room that was not cheap. Instead they put us on a room with a kid that cried all night lol ( that is really not their fault). We stayed for 5 nights.
Stayed 5 nights in Mar 2025
Verified review

10/10 Excellent

Elisrael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Passei um final de semana no hotel, chegando na sexta e saindo na segunda. Desde o primeiro contato, achei a comunicação muito organizada. As mensagens com informações sobre taxas, balsa e orientações da ilha ajudaram bastante, principalmente para quem vai a Ilhabela pela primeira vez. O check-in foi simples e tranquilo. Apenas sugiro melhorar a comunicação sobre o cadastro de biometria enviado via WhatsApp, pois inicialmente fiquei inseguro sem saber se o contato era realmente oficial do hotel. O quarto atendeu totalmente às expectativas: amplo, limpo, confortável, ótima ducha e uma vista muito bonita. Também gostei muito do cuidado de deixarem uma cartinha e chocolates pelo meu aniversário, fez diferença na experiência. A localização é excelente para quem está de carro, perto do centro e das principais praias. Gostei também das indicações e facilidades oferecidas pelo hotel. Sobre o café da manhã, o ambiente é bonito e agradável, e as tapiocas feitas na hora são um diferencial. Porém, achei o café mais simples do que esperava pelo porte do hotel, com pouca variedade. Em um dia fui muito bem atendido, mas em outro senti uma postura mais ríspida ao perguntar sobre a possibilidade de consumir algo após o horário do café(pagando). Faltou clareza no horário de atendimento para o checkout. Sair bem cedo e não tinha ninguém fiquei um pouco desconfortável. Acertei depois via Whats a conta sem ruídos. No geral tive uma experiência muito positiva. Voltaria e indicaria.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Camila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ótimo atendimento por todos os funcionários, desde a recepção, localização próxima ao centrinho, quarto amplo, camas confortáveis, chaleira e cafeteira no quarto. Café da manhã bom, pode pedir para prepararem omelete, tapioca e crepioca, apenas poderiam melhorar a qualidade do pão de queijo, ainda mais pelo porte do hotel. Recomendo e voltaria com certeza.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Juliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gostamos de tudo, excelente hotel e serviços.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ótimo hospedagem
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Silvano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tivemos uma experiência excelente neste hotel! Tudo renovado, acomodações novas e confortáveis, além de uma linda vista para o mar. A piscina aquecida foi uma grata surpresa e tornou a estadia ainda mais especial. A equipe do hotel é sensacional: comunicação impecável, todos muito simpáticos e atenciosos. Gostaria de destacar especialmente a Miriam, da recepção, e o Aurimar, do restaurante, que fizeram toda a diferença com seu atendimento excepcional. A toda a equipe, o nosso muito obrigado! Vocês tornaram nossa hospedagem ainda mais inesquecível.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Americo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sim
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Aline

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente infraestrutura geral (quarto e áreas comuns), várias opções para crianças brincarem, atendimento impecável de todos os funcionários, excelente limpeza e organização do quarto, café da manhã com ótimas opções e tudo muito bem feito. Amamos a estadia e com certeza voltaremos.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Thiago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vista da praia, café da manhã muito bom, e atendimento impecável dos funcionários. Ótima localização. Próximo a restaurantes, centro histórico e fácil acesso a praias.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Aline Gabriele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Local próximo ao centrinho, quartos extremamente limpos, equipe do hotel muito gentil. Excelente.
Stayed 3 nights in Apr 2026
Verified review

6/10 Okay

fellipe

Disliked: Amenities
Hotel muito bem localizado, bem conservado, piscina deliciosa, e equipe cordial. Apenas tivemos uma experiência desagradável pois nosso quarto fedia esgoto do banheiro. No outro dia nos foi oferecido um troca de quarto, mas vem todo aquele transtorno Sinceramente achei bem caro pelo que oferecia. Não voltaria.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Luciane Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel e localização excelentes!! Com certeza retornaremos
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Fabio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tudo perfeito!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Magnus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tivemos uma estadia muito agradável no Velas do Engenho. O hotel é charmoso, bem cuidado e oferece um ambiente calmo e relaxante. Os quartos eram confortáveis e limpos, e o padrão geral é alto. O que realmente se destacou foi o serviço, especialmente na recepção. A equipe foi extremamente acolhedora, profissional e genuinamente prestativa durante toda a nossa estadia. Tudo foi sempre muito fácil e bem organizado, e deu para perceber que eles realmente se preocupam com a experiência dos hóspedes. Esse mesmo nível de simpatia e atenção também estava presente em todo o hotel. Um agradecimento especial ao Decio no café da manhã, que foi excepcionalmente gentil e atencioso. Ele realmente elevou a experiência. No geral, uma estadia excelente que recomendamos com prazer.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Marcela

Liked: Cleanliness, staff & service, property conditions & facilities
Amei o hotel, os funcionários, o café da manhã, o restaurante muito bom, a delicadeza, a qualidade e localização
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr zuvorkommendes Personal, sehr tolles und leckeres Frühstück, schönes und sehr gut ausgestattete Unterkunft und Familienfreundlich
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Jasmine Valéria

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel maravilhoso,tudo perfeito!
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
Equipe extremamente gentil e prestativa, sempre disposta a ajudar. Hotel com ótimas comodidades, tudo muito limpo e muito bonito, ótimos quartos. Tivemos um problema no ar condicionado em nosso quarto e fomos prontamente respondidos pela equipe que arranjou um novo quarto (melhor que o que havíamos reservado) para ficarmos. Café da manhã muito bom, ótima localização do hotel que fica a 5 minutos dos centros da ilha (da Vila e do centro comercial)
Stayed 3 nights in Mar 2026