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Hotel Mercedes

3.5 star property

Photo gallery for Hotel Mercedes

An aerial view of a resort with a swimming pool, lounge areas, and a thatched-roof structure.
Creator video - submitted by Erika Gentille
A bedroom with a bed, a wooden bench, a small table, and a view of a balcony with a wooden fence.
A wooden deck with lounge chairs and umbrellas, overlooking a calm body of water at dusk.
A bedroom with a bed, a wooden door, a small sink, and a view of the beach.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
The current price is AU$208
includes taxes & fees
7 Sept - 8 Sept

Explore the area

View map
Avenida Leonardo Reale, 2220, Ilhabela, SP, 11630-000
  • Place, Viana Beach
    ‪2 min walk‬
  • Place, Siriuba Beach
    ‪3 min walk‬
  • Place, Praia do Sino
    ‪17 min walk‬

Room options

View all photos for Suite Garden

A hotel room with a bed, a desk, a chair, a TV, and a window with a view of trees.

Suite Garden

8.0 out of 10
Very good
(3 reviews)
  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Suite Vip

A bedroom with a large bed, a sofa, a balcony with a table and chairs, and a view of the outdoors.

Suite Vip

  • Partial ocean view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite Standard

A hotel room with two beds, a chair, a nightstand with a lamp, and a window with sheer curtains.

Suite Standard

8.0 out of 10
Very good
(6 reviews)
  • Garden view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Suite Ocean

A hotel room with a bed, a ceiling fan, a large window with a view of the sea, and a balcony with outdoor furniture.

Suite Ocean

9.6 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite Master

A bedroom with a bed, bedside table, and a bathroom with a shower.

Suite Master

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite Master Duplex

A hotel room with a bed, bedside lamps, a TV, a desk, and a small fridge.

Suite Master Duplex

  • Garden view
  • 100 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Suite Duplex Village

A hotel room with a large bed, wooden beams on the ceiling, a painting on the wall, and a bathroom visible through an open door.

Suite Duplex Village

8.0 out of 10
Very good
(1 review)
  • 60 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Suite Deluxe

A hotel room with a bed, two chairs, a table, and a large window.

Suite Deluxe

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite Village

A hotel room with a large bed, a desk, a television, and a small refrigerator.

Suite Village

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite Standard Premium

A hotel room with a large bed, two bedside tables with lamps, a chair, and a wooden headboard.

Suite Standard Premium

9.0 out of 10
Wonderful
(4 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite Duplex

A hotel room with a bed, a TV on a dresser, a balcony with a view of greenery, and an air conditioning unit.

Suite Duplex

  • 50 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Suite Village Junior

A hotel room with two beds, a desk with a chair, a TV, and a balcony with a view of greenery.

Suite Village Junior

  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

About the area

Ilhabela

Hotel Mercedes places you steps from Viana Beach and within a short 5-minute stroll of Siriuba Beach. Highlights at this beachfront hotel include 3 outdoor swimming pools, a full-service spa and a restaurant. .A day of pampering at Eme Spa can include deep-tissue massages, facials and body treatments along with aromatherapy and hydrotherapy. The hotel's own lounge bar and beach bar are nice places to enjoy a drink. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site 24-hour gym and pool loungers. Added amenities include free Wi-Fi in public areas and laundry facilities. Each morning free buffet breakfast is offered between 8:00 AM and 10:30 AM. There's also the convenience of free valet parking. .Places within a 15-minute walk of this 3.5-property class Praia Mercedes hotel include Sino Beach and Praia do Sino.

What's nearby

  • Viana Beach - 2 min walk - 0.2 km
  • Siriuba Beach - 3 min walk - 0.3 km
  • Sino Beach - 13 min walk - 1.1 km
  • Praia do Sino - 17 min walk - 1.5 km
  • Pedra do Sino - 3 min drive - 2.1 km

Restaurants

  • ‪Makai - ‬3 min drive
  • ‪Cervejaria Caiçara - ‬3 min drive
  • ‪Manjericão - ‬3 min drive
  • ‪Pescadora Cozinha do Mar - ‬2 min drive
  • ‪Moça Bonita - ‬3 min drive

About this property

Hotel Mercedes

Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Hotel Mercedes, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. Public spaces have free WiFi. This Mediterranean hotel also offers a 24-hour fitness centre, a garden and a terrace. Free valet parking is available.

This 3.5-star Ilhabela hotel is smoke free.

  • 54 guestrooms or units
  • Buffet breakfast (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • No smoking on site
  • Bar or lounge
  • Bar on the beach
  • 1 conference room
  • Bar by the pool
  • Dining venue
Hotel Mercedes offers 54 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. 52-inch Smart televisions come with cable channels.

This Ilhabela hotel provides complimentary wireless Internet access. Additionally, rooms include a hairdryer and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Eme Spa. Services include deep-tissue massages, facials and body treatments. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

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  • Breakfast included
  • Pet-friendly
  • Parking included
4.8 out of 5, Exceptional, 473 reviews
The price is AU$179
includes taxes & fees
10 Aug - 11 Aug
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered valet parking on site
  • Limited on-site valet parking

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:30 AM
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A restaurant

Things to do

  • 24-hour gym
  • 3 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Full-service spa

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a nature reserve
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Hydrotherapy
  • Spa open daily

Accessibility

  • No lift

More

  • Banquet hall
  • Mediterranean architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 52-inch smart TV with cable channels

Food and drink

  • Late-night room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Mercedes
Hotel Mercedes Ilhabela
Mercedes Ilhabela
Hotel Mercedes Ilhabela, Brazil
Hotel Mercedes Hotel
Hotel Mercedes Ilhabela
Hotel Mercedes Hotel Ilhabela

Frequently asked questions

Is parking available at Hotel Mercedes?

Yep, Hotel Mercedes has free valet parking.

How much does it cost to stay at Hotel Mercedes?

As of 7 Aug 2026, prices found for a 1-night stay for 2 adults at Hotel Mercedes on 7 Sept 2026 start from AU$208, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Hotel Mercedes?

Yep, Hotel Mercedes is on Viana Beach.

Is there a spa on site at Hotel Mercedes?

Yep, Eme Spa is available for guests. You'll enjoy heaps of services like facials and body treatments, as well as deep-tissue massages.

Does Hotel Mercedes have a pool?

Hotel Mercedes has 3 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Hotel Mercedes serve breakfast?

Yeah, free buffet brekkie is on offer daily from 8:00 AM to 10:30 AM.

Is there a free airport shuttle available at Hotel Mercedes?

No, Hotel Mercedes does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Mercedes?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Mercedes?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Mercedes?

No, pets are not allowed.

Hotel Mercedes Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 152 out of 274 reviews
Rating 8 - Good. 86 out of 274 reviews
Rating 6 - Okay. 22 out of 274 reviews
Rating 4 - Poor. 10 out of 274 reviews
Rating 2 - Terrible. 4 out of 274 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Ana Carolina

Liked: Cleanliness, staff & service, property conditions & facilities
Otimo hotel
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Hunter

Liked: Staff & service, amenities
It was a nice stay
Stayed 6 nights in Sep 2025
Verified review

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, amenities
Great location. Quality food and drinks. Excellent staff.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels on Ilhabela. I highly recommend this place
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Larisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I enjoyed our stay in this beautiful hotel walking distance to Sino beach.
Stayed 4 nights in Apr 2024
Verified review

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic

The hotel is fantastic, better than expected. The area, the people and the hotel itself were awesome. The hotel has a restaurant and a private beach. The food was fantastic and the beach is clean and well taken care of. I recommend this hotel to everyone wants a get away from life stress.
Stayed 4 nights in Jan 2025
Verified review

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pools fed by the waterfall made Hotel Mercedes stand out from anywhere else. Be aware that bad weather can effect the use. There was torrential rains while we were there, the pools had to be emptied and cleaned, but the couple days being able to use it were worth it. There is some snorkeling under and beside the dock. Visibility is poor. Don't make snorkeling the reason you come. Staff was very pleasant , especially the front desk.
Pools fed by the waterfall
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Carlos Kazuo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. The hotel is beatiful, has a beach just in front. When I get they I realized my tire was flat. The guys from the hotel took my car to fix it while I was out in a boat trip, they were simply amazing. Very good breakfast. Their restaurant water front is also very good. Prices are not cheap but it worth it.
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Mario Eugenio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

André

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vista para praia excelente.Quarto limpo, impecável.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Marcio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Equipe muito prestativa
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Maria Aparecida

Liked: Cleanliness, staff & service, property conditions & facilities
Café da manhã bom, porém meio desorganizado. Funcionários nao davam conta de atender os hospedes devido a forma que utilizam. Nao deixam talhares a disposicao, nao dao conta de repor na mesa. Fica meio tumultuado, com alimentos no prato sem conseguir comer. Hotel lindo, drcoracao medieval e funcionarios extremamente gentis.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente café da manhã. Funcionários muito educados e prestativos.
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Gilberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Otimo café da manha com muitas opções. Otima equipe se limpeza, nota 10. Todos os funcionários sao muito receptivos, nota 10. As acomodação sao otimas. A estrutura de lazer do hotel é espetacular. Restaurante da Praia do Hotel e nota 10.
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Fabio

Liked: Cleanliness, staff & service, property conditions & facilities
Tudo muito incrivel
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

VINICIUS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A localização do hotel é excelente. Os funcionárias são muitos educados e extremamente prestativos. O hotel como um todo tem uma estrutura espetacular e encantadora. O café da manhã é excepcional, com pães caseiros, frutas, bolos,...tudo de muita qualidade e fresco.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Erika

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
A estádio no geral foi boa, os funcionários atenciosos, mas higienizaćão deixa muito a desejar. O banheiro estava horrivelmente sujo, paredes cheias de limo e mofo. No dia do check-in fiquei tão imcomodado com o banheiro que fui ao mercado com minha esposa, e comprei limpa limo e passei em todo o banheiro. Incrivelmente todo o limo e mofo sairam, as paredes que estavam todas pretas no rejunte, ficaram brilhando, o cheiro de mofo que era insuportável sumiu. Infelizmente falta capricho e zelo. Falta alguém com amor ao que faz para vistoriar os quartos e cobrar manutenção. O Hotel é incrível, mas nesse quesito abandonado. Outro ponto terrivel é o barulho do ar condicionado parace um trator dentro do quarto.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Julio Cesar

Liked: Cleanliness, staff & service, amenities
Todo atendimento que eu e minha família tivemos por parte dos colaboradores do hotel, fui maravilhoso, a estrutura muito boa mesmo, com certeza este hotel sempre será minha primeira opção em hospedagem na ilha.
Stayed 4 nights in Feb 2026
Verified review

8/10 Good

Luiz Fernando

Liked: Cleanliness, staff & service, amenities
Os quartos são simples ...mas confortaveis ...o hotel é bem bonito vale a pena conhecer..
Stayed 4 nights in Feb 2026
Verified review

8/10 Good

Rodrigo

Liked: Cleanliness, staff & service, amenities
O atendimento e a educação da equipe foi impecável. Destaque para o colaborador William, muito educado e cordial.
Stayed 4 nights in Feb 2026
Verified review

4/10 Poor

ELIANE

Liked: Cleanliness
Disliked: Staff & service, amenities
Equipe do restaurante que agrega o hotel foi bem hostil. O Hotel em si é bom, café da manhã bom. Porém a piscina fica agregada a esse restaurante e tivemos sérios problemas com a equipe do restaurante, inclusive a gerente dele.
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Gustavo A M

Liked: Cleanliness, staff & service
O quarto é bom, a equipe muito atensiosa , emprestaram pratos e talheres, são solicitos. Alguns pontos a melhorarem, o hotel é bem escuro, minha mãe tem a visão reduzida o que dificulta muito pra ela a locomoção, a sala de jogos é super escura, a noite quase não da para jogar ping pong porque não da para enxergar nada. A escada do deck do mar é bem ruim, inclinada praticamente, degraus sem adesivo antiderrapante , e alguns até estavam limpando no dia, só limbo, bem dificil o acesso. Eu fui em um outro hotel em ilhabela, e eles tinham alguns colchões de eva amarrado no pilar do deck, acho que seria uma boa opção para quem quer curtir o mar e ficar tranquilo ali na praia, sem precisar ficar nadando, porque ali é bem fundo.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Luiz Gustavo

Liked: Cleanliness, staff & service, amenities
Funcionários atenciosos e simpáticos, arquitetura do hotel e café da manhã
Stayed 6 nights in Jan 2026
Verified review

8/10 Good

Solange

Liked: Cleanliness, staff & service
O hotel é bem antigo, mas muito bom em infraestrutura, principalmente o deck externo. Porém deveriam rever o enxoval, toalhas pequenas, lençóis e camas desconfortáveis. O atendimento da equipe é maravilhoso e tb muito limpo. Gostamos muito.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito boa!
Stayed 2 nights in Nov 2025