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Steigenberger Aqua Magic Hotel

5.0 star property
Luxury hotel on the beach, with 9 outdoor pools

Photo gallery for Steigenberger Aqua Magic Hotel

Exterior
Private beach, free beach shuttle, beach umbrellas, beach towels
Lobby
5 restaurants, breakfast, lunch, dinner served; international cuisine
5 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • All-inclusive
  • Breakfast included
  • On private beach
  • Spa

Explore the area

View map
Youssif Afifi Road, Hurghada, Red Sea Governorate, 84111
  • Hurghada Museum
    ‪5 min walk‬
  • Hurghada Grand Aquarium
    ‪4 min drive‬
  • Marina Hurghada
    ‪10 min drive‬
  • Hurghada (HRG-Hurghada Intl.)
    ‪8 min drive‬

Room options

View all photos for Superior Room

1 bedroom, minibar, in-room safe, individually furnished

Superior Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
LED TV
Pillow menu
Separate bedroom
Blackout curtains
  • 3 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Honeymoon

1 bedroom, minibar, in-room safe, individually furnished

Honeymoon

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
LED TV
Pillow menu
Separate bedroom
Blackout curtains
  • 4 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite (Junior)

1 bedroom, minibar, in-room safe, individually furnished

Family Suite (Junior)

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
LED TV
Pillow menu
Sofa bed - single
Separate bedroom
  • 6 sq m
  • Sleeps 4
  • 1 King Bed and 2 Double Sofa Beds

View all photos for Aqua Suite

1 bedroom, minibar, in-room safe, individually furnished

Aqua Suite

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
LED TV
Pillow menu
Sofa bed
Separate bedroom
  • 7 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard room, without balcony

1 bedroom, minibar, in-room safe, individually furnished

Standard room, without balcony

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
LED TV
Pillow menu
Separate bedroom
Blackout curtains
  • 2 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Family Suite

1 bedroom, minibar, in-room safe, individually furnished

Family Suite

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
LED TV
Pillow menu
Separate bedroom
Blackout curtains
  • 5 sq m
  • Sleeps 4
  • 1 King Bed and 2 Double Sofa Beds

View all photos for Deluxe Room

1 bedroom, minibar, in-room safe, individually furnished

Deluxe Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
LED TV
Pillow menu
Separate bedroom
Blackout curtains
  • 4 sq m
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

About the area

Hurghada

A luxury stay in Hurghada awaits you at Steigenberger Aqua Magic Hotel. You'll be within a 10-minute walk of Hurghada Museum and 1.8 km (1.1 mi) from Red Sea. Highlights at this all-inclusive hotel include 5 restaurants, 9 outdoor swimming pools and a full-service spa. .A pampering day can include hot stone massages and Swedish massages along with access to the sauna and hot tub. The buffet restaurant, Magic Flavours, serves international cuisine and is open for breakfast, lunch and dinner. With 4 poolside bars and 7 lounge bars to choose from, you can enjoy a drink at the hotel. Spend the day at the private beach where you'll find umbrellas, and enjoy the on-site golf course and free water park. Business amenities include a conference centre and a business centre. Plus you'll find a nightclub, free Wi-Fi in public areas and a 24-hour gym. Each morning free buffet breakfast is offered between 7:00 AM and 10:30 AM. There's also free self parking, along with the convenience of a free beach shuttle. .In the area of this 5-property class Al Mamsha El Seyahi hotel, you'll find Marina Hurghada.

What's nearby

  • Hurghada Museum - 5 min walk - 0.5 km
  • Hurghada Grand Aquarium - 4 min drive - 4.6 km
  • Senzo Mall - 7 min drive - 10.9 km
  • Desert Rose Aqua Park - 9 min drive - 11.7 km
  • Marina Hurghada - 10 min drive - 10.6 km

Getting around

  • Hurghada (HRG-Hurghada Intl.) - 20 min drive

Restaurants

  • ‪Alexander Restaurant - ‬14 min walk
  • ‪Sky Restaurant at Steigenberger Aqua Magic - ‬1 min walk
  • ‪B2 Club&Lounge - ‬13 min walk
  • ‪Lobby Bar at Mirage New Hawai Resort - ‬8 min walk
  • ‪Moby Dick - ‬8 min walk

About this property

Steigenberger Aqua Magic Hotel

Luxury hotel on the beach, with 9 outdoor pools
Steigenberger Aqua Magic Hotel is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to unwind on the sandy beach. You'll be playing in the surf in no time with a free ride on the hotel's complimentary beach shuttle. Summer fun is a breeze at Steigenberger Aqua Magic Hotel, where you can play a round of golf at the golf course, cool off in one of the 9 outdoor swimming pools and enjoy a treatment at the full-service spa.

Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. There are 5 restaurants on site, along with a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 4 poolside bars and 7 bars/lounges. WiFi is free in public spaces. This Mediterranean hotel also offers a complimentary water park, a children's pool and a 24-hour health club. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Hurghada hotel.

  • 718 guestrooms or units
  • 5 levels
  • 5 buildings
  • 5 dining venues
  • 4 bars by the pool
  • 7 bars or lounges
  • Built in 2013
  • Buffet breakfast (free)
  • Nightclub
  • Manager's reception (free)
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Bar on the beach
Steigenberger Aqua Magic Hotel offers 718 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Each accommodation is individually furnished. A pillow menu is available. 32-inch LED televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This Hurghada hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 25+ Mbps. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The on-site spa has 6 treatment rooms, including rooms for couples. Services include hot stone massages, Swedish massages and Thai massages. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.

Languages

Arabic, English, German, Russian

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  • Pool
  • Breakfast included
  • All-inclusive
4.4 out of 5, Excellent, 651 reviews
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free beach shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 4 poolside bars
  • 5 restaurants
  • 7 bars/lounges
  • A beach bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Magic Blue
  • Magic Flavours
  • Magic Orient
  • Magic Palappa Restaurant
  • Magic Sky Restaurant

Things to do

  • 24-hour health club
  • 9 outdoor pools
  • 9-hole golf course
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free water park
  • Full-service spa
  • Golf clubs/equipment
  • Lazy river
  • Library
  • Nightclub
  • Parasailing
  • Pro golf lessons
  • Pro golf shop
  • Rowing/canoeing
  • Shopping centre
  • Table tennis
  • Water skiing
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 9 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free cot
  • Free water park access
  • Laundry facilities
  • Lazy river
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • Business centre
  • Conference centre

Outdoors

  • Beach towels
  • Beach umbrellas
  • On a private beach
  • On the boardwalk/promenade
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 6 treatment rooms
  • Couples treatment rooms
  • Hot stone massages
  • Hot tub
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Handrails in stairways (100 centimetre high)
  • In-room roll-in shower
  • Lift (80 centimetre wide door)
  • Low-height bed
  • Low-height desk
  • Low-height door lock
  • Pool access ramp on site
  • Stair-free path to entrance
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (114 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 5 buildings
  • 5 floors
  • Built in 2013
  • Designated smoking areas
  • Mediterranean architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before 11:30 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Steigenberger Aqua Magic Hotel

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EGP 1500 per person (one-way)
  • Airport shuttle fee per child: EGP 750 (one-way), (up to 11 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Free in-room WiFi has a 2-device limit.

Property is also known as

Aqua Magic Steigenberger
Steigenberger Aqua
Steigenberger Aqua Magic Hotel all inclusive Hurghada
Steigenberger Aqua Magic Hurghada
Steigenberger Aqua Magic Resort
Steigenberger Aqua Magic Resort Hurghada
Steigenberger Al Dau Club Hotel Hurghada
Steigenberger Aqua Magic Hotel Hurghada
Steigenberger Aqua Magic all inclusive Hurghada
Steigenberger Aqua Magic all inclusive
Steigenberger Aqua Magic all
Steigenberger Aqua Magic Hotel all inclusive Hurghada
Steigenberger Aqua Magic all inclusive Hurghada
Steigenberger Aqua Magic all inclusive
Steigenberger Aqua Magic
Steigenberger Aqua Magic Hotel Hotel
Steigenberger Aqua Magic
Steigenberger Aqua Magic Hotel
Steigenberger Aqua Magic Hotel Hurghada
Steigenberger Aqua Magic Hotel all inclusive
Steigenberger Aqua Magic Hotel Hotel Hurghada

Frequently asked questions

Is parking available at Steigenberger Aqua Magic Hotel?

Yep, Steigenberger Aqua Magic Hotel has a free self car park.

Are there any beaches close to Steigenberger Aqua Magic Hotel?

The closest beach to Steigenberger Aqua Magic Hotel is Mahmya (13.7 km).

Is there a spa on site at Steigenberger Aqua Magic Hotel?

Yep, there is an onsite spa at Steigenberger Aqua Magic Hotel. It has a hot tub, a steam room and a sauna. You'll enjoy services like hot stone massages.

Does Steigenberger Aqua Magic Hotel have a pool?

Steigenberger Aqua Magic Hotel has 9 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

Does Steigenberger Aqua Magic Hotel have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Steigenberger Aqua Magic Hotel?

Steigenberger Aqua Magic Hotel features a private beach, 4 poolside bars and 9 outdoor pools.

What makes Steigenberger Aqua Magic Hotel a romantic place to stay?

A hot tub and couples spa treatments, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Steigenberger Aqua Magic Hotel.

Is Steigenberger Aqua Magic Hotel family-friendly?

You bet! With amenities such as a children's pool and babysitting services, as well as free infant beds in the guestrooms, it's no surprise that Steigenberger Aqua Magic Hotel is a hit with families.

Does Steigenberger Aqua Magic Hotel serve breakfast?

You bet, free buffet brekkie is available daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Steigenberger Aqua Magic Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Steigenberger Aqua Magic Hotel?

Relax with a coldie at the 4 poolside bars or 7 lounge bars, and grab a meal at the onsite restaurant that serves international cuisine.

What time are check-in & check-out at Steigenberger Aqua Magic Hotel?

Check-in begins at 3:00 PM. Check-out time is 11:30 AM.

Are pets allowed at Steigenberger Aqua Magic Hotel?

No, pets and service animals are not allowed.

Is there a golf course on site at Steigenberger Aqua Magic Hotel?

Yep, Steigenberger Aqua Magic Hotel has a 9-hole golf course. Golf lessons, golf clubs and a golf pro shop are available.

Steigenberger Aqua Magic Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 60 out of 124 reviews
Rating 8 - Good. 46 out of 124 reviews
Rating 6 - Okay. 12 out of 124 reviews
Rating 4 - Poor. 2 out of 124 reviews
Rating 2 - Terrible. 4 out of 124 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

9.0/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

My experience

The hotel is excellent for families but not recommended for couples at all , very busy, children , I choose a honey moon room but unfortunately it was like others room no privacy no quiet atmosphere, loud everywhere especially in the aqua park.
Stayed 5 nights in Aug 2018

2/10 Terrible

Anisha

Highly disappointing!!!!!!!

Highly disappointed!! room had an unbearable stench - from bathroom drain??? no available chairs at the poolside/water slides Food and beverage was of a very poor quality and meal times was like being in a hostel!!!! wifi was very poor and only 2 devices allowed to connect per room It is such a shame to note that the local nationals/Egyptian guests are treated badly by your staff!! - Please note that all guests are paying guests and should NOT be treated any differently!!!!!!!!!! Previously stayed at Steingenberger El Gouna which was satisfactory
Stayed 1 night in Aug 2018

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect choice

Amazing and wonderful and lovely hotel prefer to stay in for any incoming visit
Stayed 3 nights in Aug 2018

8/10 Good

Tamer, Vancouver, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very busy.No place to stay by the swimming pools

We ware surprised that the guests reserve the chairs around the swimming pools starting from 8 am, and keep it reserved till the end of the day. We couldn’t find any chair around the swimming pools during all the days we stayed there. The hotel management knows about this issue and they don’t have any solution. The Restorant is very busy all the time. فوجءنا بان ضيوف الفندق يحجزون الكراسى حول حمامات السباحه من الساعه الثامنه صباخا و لا يتركوها حتى نهايه اليوم. اداره الفندق تعلم ذلك و لاكن ليس لديها حلول .لم نستطع ان نجد اى كرسى حول حمامات السباحه خلال الفتره التى قضيناها هناك المطعم مذدحم جدا فى جميع الاوقات المط
Stayed 2 nights in Jul 2018

8/10 Good

Peter

Liked: Cleanliness, property conditions & facilities, room comfort

Nice stay.. service could be better

Stayed 4 nights in Jun 2018

10/10 Excellent

Malak, Jeddah, KSA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel

Great welcoming, smooth check-in & checkout (special thanks to Mina from reception team). Good overly service, lovely pools & poolside bars and good food. Totally recommended!
Stayed 9 nights in Jun 2018

10/10 Excellent

Amir, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
i would like to thank the hotel management team for the excellent work they are doing to maintain the best customer service with international standard special thanks to Mr Emad Samaan in reservations and Mr Ayman Saad at the restaurant who were treating me with extra care. this hotel has best customer service level you can ever get in Egypt food was above excellent/ beach was clean/room was very comfy. the only 2 comments that i need to bring to the management attention are:the cart that transfer customers to the beach was always late on both ways and i noticed that the drivers hang around quite often and i may recommend using 2 carts for both ways all the time for both directions because during my stay there was only one cart working all the time and sometimes i waited more that 15 min in such hot weather. 2nd the diving center was far below level, i only took one trip to Gifton island and the only good thing with the nice service from our guide Fady and Bassem BUT the food was not ok at all no dessert provides NO COLD DRINKS or bottled water provided plus a hygienic DISASTER done by one of the stuff who was using his bare hand to put ice at the drinking water which i can grantee was NOT bottles just tap water, i do not blame the poor guy but i blame the management who did not put a qualified person for food and beverage on board of the boat,and although the diving center is independent but this image is reflected back on stiegenberger...
Stayed 4 nights in Jun 2018

4/10 Poor

Jackie, Russia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is my second stay at this hotel after two years. Everything has changed to negative, nobody seems to be working who was working two years ago. The ingredients used to prepare food is low quality, the food is repetitive, not fresh. They offer powder mixture as orange juice and not generous with all other drinks as it was before. The hotel is not multinational, the guests were all from the German speaking countries and the open buffet was anything but various varieties of potatoes. The desert section is unbelievable, they offer cheap jelly as desert! As for the rooms, the bathrooms are smelling no matter what, the air conditioners are old and noisy, there is a constant sound of construction ongoing in some sections, they leave 1 shampoo for 2 guests, you always need to ask for everything. The hotel staff are young and inexperienced. The minimum conditions for security are not met. When you have a problem, they just get offensive and blame you. This is their solution. Do not waste your money for this 2 star hotel.
Stayed 8 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Overall, this was a great experince for my Family. The hotel is kids friendly with alot of nice activities.
Stayed 4 nights in Jun 2018

10/10 Excellent

abdulwahab

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service best hotel in hurgada thanks imad shakir the manager for the great service

10/10 Excellent

ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel amazing facilities for kids and adults

Roof top adults only pool was amazing !

6/10 Okay

Darla J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Too many children

This is definitely a hotel for screaming children.

2/10 Terrible

Salim

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

LESS THAN ONE STAR HOTEL (be aware please takecare

It’s the most miserable stay I have ever had in my entire life. I can’t stand the smell in this hotel which is every where ( toilets, swimming pool etc.). The food is rubbish and don’t believe that all inclusive means you will enjoy everything ( good restaurants and fresh juice.... are excluded) rubbish food and juice are offered. I can’t eat well and really can’t stand this smelly hotel( close your nose before you enter the toilet). Very unprofessional staff at the reception who wasted more than an hour for the check in to find my booking ( I discovered that they have been trying with my first name not last). I lost my money there because it’s not worth for even a penny. I’ll never ever think to use this name of such a hotel all over the world not just Egypt. Everything is very low standard and I can’t believe that this is a German brand. This is less than a ONE STAR HOTEL. Good luck to anyone lost some money and time there.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Everything was beyond expections. No complains at all. Friendly staff, good food, amenities, room just superb. We both haf a good time!!!
Stayed 14 nights in Mar 2018

8/10 Good

Sham, london

Liked: Cleanliness, property conditions & facilities, room comfort

Very Nice Resort

Very clean and friendly resort. Lots to do. Private beach with entertainment is very nice. Ok selection of food in the alinclusive restaurants, however some restaurants can do with a better menu/selection. Hotel staff very friendly however language is a barrier and difficult at times. Overall very lovely resort especially if going with kids.
Stayed 7 nights in Mar 2018

10/10 Excellent

kieran, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything an everyone was great Will recommend to a friend.
Stayed 7 nights in Feb 2018

8/10 Good

justin

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 11 nights in Dec 2017

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quality throughout

2nd visit to this hotel. Quality throughout and has everything catered for. Bit of a pest always getting asked (knock on the door and calls from reception on nearly a daily basis to ask if everything ok between 5 -6pm when trying to relax in the room)Going as a mature couple, it was good to have separate area for roof top batheing and dining area for adults only. Although appreciating it is a family hotel and most of the entertainment focusssed this way. Everyone friendly and helpful, even the managers who were always around to talk to. A lot of effort put into Christmas and New Years Eve Gala dinners and festivities from all quarters.
Stayed 10 nights in Dec 2017

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel and Staff

Staff were very helpful and welcoming. Very clean and beautiful hotel. More than enough options for food at the buffet. Beach was very clean with good service and good chairs.
Stayed 5 nights in Dec 2017

8/10 Good

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

November trip

Lovely hotel with lots of pool area to choose. Suitable for adults and families. Smaller area for little ones and larger slides for grown ups. Roof top pool for adults only. Bit of sunbed wars some days but quite fun to watch.( Only let down of the whole holiday as sunbed reservation policy changed twice in a matter of days depending on who was complaining loudest and one group seemed to get preferential treatment after complaining very loudly) Rooms good sized. Food varied and good. Friendly helpful staff who actually made the holiday special.
Stayed 7 nights in Nov 2017

4/10 Poor

Michael

Disliked: Property conditions & facilities

Disgusting

The guests with thier clothes at the pool
Stayed 3 nights in Oct 2017

10/10 Excellent

Marta, Prague

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very good hotel for great price

We were planning to spend peaceful week in the autumn. This hotel exceeded our expectations also due to many pools, restaurants and "relax" zones which were dedicated to adults only. Staff was helpful in all areas, food excellent and large variety.
Stayed 7 nights in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Value

Very nice and cozy hotel. All inclusive package is really good value for money. We loved everything. But maybe the main buffet wasn't my type of food and I got stomachache :(
Stayed 2 nights in Sep 2017

10/10 Excellent

Joseph, Palm Springs, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A true customer service.

Best trained staff with a warm care, ease access to the beach, very close to the airport & everything else and they do not hesitate to do every thing possible to make your stay more comfortable. For sure I look will book my stay from now for the next year & i highly recommend it to everyone.
Stayed 7 nights in Sep 2017

8/10 Good

ahmed

Liked: Cleanliness, staff & service, property conditions & facilities

Nice hotel with many facilities

Nice reception staff and helpful Clean big swiming pool Resturant with good staff but no excellent main dish in compare to hotel 5 stars and other facilities
Stayed 3 nights in Jul 2017