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SUNRISE Crystal Bay Resort - Grand Select

5.0 star property
Luxury resort on the beach, with 3 outdoor pools

Photo gallery for SUNRISE Crystal Bay Resort - Grand Select

Relax by the pool, surrounded by a serene tree and a bridge connecting the property.
Relax on the rooftop deck with a hot tub, lounge chairs, and a covered area offering shade, taking in the views of the body of water and distant cityscape.
Enjoy a restful stay in this stylish room with two single beds, a flat-screen TV, and a desk for work or relaxation.
Private beach, sun-loungers, beach umbrellas, beach towels
Relax in this stylish room with a sofa, flat-screen TV, and kitchenette.

Popular amenities

  • Bar
  • Pool
  • All-inclusive
  • Breakfast included
  • Hot tub
The current price is AU$361
includes taxes & fees
7 Aug - 8 Aug

Explore the area

Map
KM 19 Hurghada-Safaga Road, Hurghada, Red Sea Governorate
  • Senzo Mall
    ‪9 min walk‬
  • Desert Rose Aqua Park
    ‪14 min walk‬
  • Hurghada Grand Aquarium
    ‪4 min drive‬
  • Hurghada (HRG-Hurghada Intl.)
    ‪14 min drive‬

Room options

View all photos for Executive Jacuzzi Suite (Posh Club)

Executive Jacuzzi Suite (Posh Club) | Living area

Executive Jacuzzi Suite (Posh Club)

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 90 sq m
  • Partial sea view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Superior Room

Superior Room

Superior Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
  • 35 sq m
  • Partial sea view
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Family Suite, Partial Sea View

Family Suite, Partial Sea View | Living area

Family Suite, Partial Sea View

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
  • 44 sq m
  • Partial sea view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Jacuzzi Suite, Sea view (Posh Club)

Jacuzzi Suite, Sea view (Posh Club)

Jacuzzi Suite, Sea view (Posh Club)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Private rooftop hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 100 sq m
  • Sea view
  • Sleeps 4
  • 1 Queen Bed OR 2 Single Beds

View all photos for Presidential Suite (Posh Club)

Presidential Suite (Posh Club)

Presidential Suite (Posh Club)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Deluxe Room, Pool or Partial Sea View

Deluxe Room, Pool or Partial Sea View

Deluxe Room, Pool or Partial Sea View

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
  • 42 sq m
  • Partial sea view
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Deluxe Swim UP Room

Deluxe Swim UP Room

Deluxe Swim UP Room

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
  • 50 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Royal Suite, Sea View (Posh Club)

Royal Suite, Sea View (Posh Club)

Royal Suite, Sea View (Posh Club)

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Private pool
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 123 sq m
  • Sea view
  • Sleeps 4
  • 1 Queen Bed OR 2 Single Beds

View all photos for Pool Suite, Sea View (Posh Club)

Pool Suite, Sea View (Posh Club) | Private pool

Pool Suite, Sea View (Posh Club)

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Private pool
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 95 sq m
  • Sea view
  • Sleeps 4
  • 1 Queen Bed OR 2 Single Beds

View all photos for Junior Swim Up Suite (Posh Club)

Junior Swim Up Suite (Posh Club)

Junior Swim Up Suite (Posh Club)

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 44 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Family Swim UP Suite (Posh Club)

Family Swim UP Suite (Posh Club)

Family Swim UP Suite (Posh Club)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
  • 54 sq m
  • Partial sea view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Junior Suite, Sea View

Junior Suite, Sea View

Junior Suite, Sea View

8.8 out of 10
Excellent
(3 reviews)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
  • 44 sq m
  • Sea view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Crystal Jacuzzi Suite (Posh Club)

Crystal Jacuzzi Suite (Posh Club) | Living area

Crystal Jacuzzi Suite (Posh Club)

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 120 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

Deluxe Swim-Up Room

  • Sleeps 3
  • 2 Double Beds

Family Suite with Partial Sea View

  • Sleeps 3
  • 1 Queen Bed and 2 Single Sofa Beds

Jacuzzi Suite - Posh Club

  • Sleeps 4
  • 2 Single Beds and 1 King Bed

Pool Suite - Posh Club

  • Sleeps 4
  • 1 King Bed and 2 Single Beds

Presidential Suite - Posh Club

  • Sleeps 3
  • 2 Single Beds and 1 King Bed

Superior Room

  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

Family Swim Up Suite - Posh Club

  • Sleeps 4
  • 1 Queen Bed and 2 Single Sofa Beds

Royal Suite- Posh Club

  • Sleeps 4
  • 2 Single Beds and 1 King Bed

Junior Suite

  • Sleeps 3
  • 1 Single Sofa Bed and 1 King Bed

Deluxe Room

  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Junior Swim Up Suite - Posh Club

  • Sleeps 3
  • 1 King Bed

Crystal Jacuzzi Suite - Posh Club

  • Sleeps 4
  • 2 Single Beds and 1 King Bed

Executive Jacuzzi Suite - Posh Club

  • Sleeps 3
  • 1 King Bed

About the area

Hurghada

A luxury stay in Hurghada awaits you at SUNRISE Crystal Bay Resort - Grand Select. You'll be 1.4 km (0.9 mi) from Senzo Mall and 16.1 km (10 mi) from Marina Hurghada. Highlights at this beachfront resort include 6 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering can include massages and mani/pedis along with access to the sauna. The buffet restaurant, The Gallery, serves international cuisine and is open for breakfast, lunch and dinner. With 9 lounge bars and a beach bar to choose from, you can enjoy a drink at the resort. Spend the day at the private beach where you'll find sunloungers, and enjoy the 2 outdoor tennis courts and free kids' club. Plus you'll find free Wi-Fi in public areas, a gym and a Turkish bath/hammam. Each morning free buffet breakfast is offered between 7 AM and 10:30 AM. There's also limited parking, along with the convenience of an airport shuttle. .Sights within a 20-minute drive of this 5-property class Village Road resort include Makadi Water World and Hurghada City Center.
View more Resorts in HurghadaOpens in a new window

What's nearby

  • Senzo Mall - 9 min walk - 0.8 km
  • Desert Rose Aqua Park - 14 min walk - 1.2 km
  • Hurghada Grand Aquarium - 4 min drive - 4.2 km
  • Marina Hurghada - 18 min drive - 18.8 km
  • Hurghada City Center - 21 min drive - 21.5 km

Getting around

  • Hurghada (HRG-Hurghada Intl.) - 16 min drive

Restaurants

  • ‪بيتزا هت - ‬18 min walk
  • ‪ماكدونالدز - ‬5 min drive
  • ‪دجاج كنتاكى - ‬5 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Terrace - ‬6 min walk

About this property

SUNRISE Crystal Bay Resort - Grand Select

Luxury resort on the beach, with 3 outdoor pools
Some rates at SUNRISE Crystal Bay Resort - Grand Select are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to unwind on the sandy beach. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At SUNRISE Crystal Bay Resort - Grand Select, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 9 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces. This Art Deco resort also offers a complimentary children's club, a children's pool and outdoor tennis courts.

Smoking is allowed in designated areas at this 5-star Hurghada resort.

  • 364 guestrooms or units
  • 3 levels
  • 3 buildings
  • 6 dining venues
  • 9 bars or lounges
  • Built in 1992
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Concierge
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
SUNRISE Crystal Bay Resort - Grand Select offers 364 air-conditioned accommodations with free minibar items and a safe. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. 40-inch LCD televisions come with satellite channels.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The on-site spa has massage/treatment rooms and couples treatment room(s). Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a sauna and Turkish bath/hammam. Guests under 16 years old are not allowed in the spa.

Languages

Arabic, Dutch, English, French, German, Russian

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Limo/town car service
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:30 AM
  • 6 restaurants
  • 9 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Dalila
  • Elia
  • Felucca
  • Manohar
  • The Gallery

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Library
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Steam room
  • Table tennis
  • TV in common areas
  • Windsurfing
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cot
  • Free rollaway/extra bed
  • Free supervised activities for children
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa treatment rooms
  • Turkish bath

Accessibility

  • Lift

More

  • 3 buildings
  • 3 floors
  • Art Deco architecture
  • Built in 1992
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at SUNRISE Crystal Bay Resort - Grand Select

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: USD 0
  • New Year's Eve (31 December) Gala Dinner per child: USD 110 (from 4 to 11 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 20 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Pool access available from 9:00 AM to 5:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

SUNRISE Crystal
SUNRISE Crystal Bay Resort
SUNRISE Grand Select Crystal Bay
SUNRISE Grand Select Crystal Bay Hurghada
SUNRISE Crystal Bay Resort Hurghada
SUNRISE Grand Select Crystal Bay Resort Hurghada
SUNRISE Select Crystal Bay Resort
SUNRISE Crystal Bay Hurghada
SUNRISE Crystal Bay
SUNRISE Grand Select Crystal Bay Resort
Sunrise Crystal Grand Select
SUNRISE Crystal Bay Resort - Grand Select Resort
SUNRISE Crystal Bay Resort - Grand Select Hurghada
SUNRISE Crystal Bay Resort - Grand Select Resort Hurghada

Frequently asked questions

What is the cancellation policy at SUNRISE Crystal Bay Resort - Grand Select?

SUNRISE Crystal Bay Resort - Grand Select offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at SUNRISE Crystal Bay Resort - Grand Select?

As of 26 July 2025, prices found for a 1-night stay for 2 adults at SUNRISE Crystal Bay Resort - Grand Select on 7 Aug 2025 start from AU$361.26, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at SUNRISE Crystal Bay Resort - Grand Select?

Onsite parking is limited.

Are there any beaches close to SUNRISE Crystal Bay Resort - Grand Select?

The closest beach to SUNRISE Crystal Bay Resort - Grand Select is Mahmya (15.9 km).

Is there a spa on site at SUNRISE Crystal Bay Resort - Grand Select?

Yep, there is an onsite spa at SUNRISE Crystal Bay Resort - Grand Select. You'll enjoy heaps of services like body scrubs, facials and body treatments.

Does SUNRISE Crystal Bay Resort - Grand Select have a pool?

SUNRISE Crystal Bay Resort - Grand Select has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 9:00 AM to 5:00 PM.

What luxury perks are available at SUNRISE Crystal Bay Resort - Grand Select?

SUNRISE Crystal Bay Resort - Grand Select features a private beach, 3 outdoor pools and a full-service spa. All guestrooms come with 24-hour room service and free minibar items.

What makes SUNRISE Crystal Bay Resort - Grand Select a romantic place to stay?

1 hot tub and couples spa treatments, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at SUNRISE Crystal Bay Resort - Grand Select.

Is SUNRISE Crystal Bay Resort - Grand Select family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that SUNRISE Crystal Bay Resort - Grand Select is a hit with families.

Does SUNRISE Crystal Bay Resort - Grand Select serve breakfast?

You bet, complimentary buffet breakfast is offered daily between 7 AM and 10:30 AM.

Is there a free airport shuttle available at SUNRISE Crystal Bay Resort - Grand Select?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at SUNRISE Crystal Bay Resort - Grand Select?

Yep, they've got a beach bar and 6 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at SUNRISE Crystal Bay Resort - Grand Select?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at SUNRISE Crystal Bay Resort - Grand Select?

No, pets and service animals are not allowed.

SUNRISE Crystal Bay Resort - Grand Select Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 248 out of 400 reviews
Rating 8 - Good. 121 out of 400 reviews
Rating 6 - Okay. 18 out of 400 reviews
Rating 4 - Poor. 8 out of 400 reviews
Rating 2 - Terrible. 5 out of 400 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Leigh

Stayed 7 nights in Apr 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding hotel with amazing staff.
Stayed 7 nights in Apr 2025

8/10 Good

Vlatko

Travelled with group
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Beautiful property, amazing grounds and beach. Food was basic and staff are slow and no attention to details (missing towels, stocked minibar, missing cutlery etc).
Stayed 6 nights in Feb 2025

10/10 Excellent

Josephine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So far as the hotel is concerned I do not have a single complaint about. The rooms and public areas were clean and well tended, the gardens are a delight. All the staff we encountered were very friendly and bent over backwards to provide excellent service. A special shout out to Romel in Yades - though there were many others whose names I did not get; he served us every breakfast and lunch. We also had massages in the Spa which were excellent. The only area of concern was in respect of the beauty salon, we were offered and accepted on my part 2 x facials and 2 x manicure my partner also had a 2 x pedicure. He was reasonably happy with his pedicure, but the manicure and facial fell well short of what I would expect. Facial - no cleanse at start just 3 consecutive masks; each wiped off which a damp sponge not properly cleansed and lastly a lick of moisturiser whole time 23 minutes- usual time one hour, Manicure no finger soak no hand massage, poor filing of the nails used a sawing motions when it should be one way rough and hurried treatment of cuticle, but worst of all the clippers etc were not sterilised between customers. Total time 17 minutes usual time one hour. As the deal included two I went back to see if that had been a bad day - but know just even quicker and new clear nail polish was applied over old instead of removing it. I doubt any of the staff are professionally trained.
Stayed 7 nights in Jan 2025

10/10 Excellent

Sri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent and memorable holiday. The hotel was great and the staff were exceptionally attentive and accommodating. We had access to the posh club which has a 24 hour butler.
Stayed 6 nights in Dec 2024

10/10 Excellent

Chelsea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Listen, this resort is amazing!!! We were sooo impressed with everything. The food options and the quality of the food is phenomenal and there is always something you will find to enjoy. The only thing we weren’t crazy about was the far walk from our room. Which was completely our fault because we chose sea side view and it was an AMAZING view but it was so far from the lobby and restaurant etc but apart from that, the experience here was perfect. We will definitely come back soon. Thanks for an unforgettable experience!
Stayed 7 nights in Oct 2024

8/10 Good

Crawford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 10 days in one of their Junior suites, and while we had a great time, I'm not sure I would rate Crystal Bay as a 5 star hotel. It is however definitely a very good 4 . The hotel has a very large footprint so if you're situated down near the lagoon (as we were) then it can be a bit of a hike to get to the main part of the hotel. The flip side of this is though that the hotel doesn't feel crowded and getting things like loungers or a drink is no problem at all. There is genuinely nothing majorly negative I can say about this hotel, the staff are amazing (shout out to Sameh at the Oasis beach bar), the grounds are immaculate, and the food in the a la carte restaurants is fantastic (Try the Kashmiri Lamb Rogan Josh at Manohar!!!). If I had to mark it down it would be based on the consistency between bars/restaurants i.e. a coffee or drink in one bar can be quite different to the next bar. Also, the people trying to sell you spa or beauty treatments while you are just lying by the beach is quite annoying (we had 4 approaches on our first morning), although we did discover you can grab a red flag from the towel station to combat this.
Stayed 10 nights in Sep 2024

10/10 Excellent

Antreas

Travelled with family
Liked: Staff & service, property conditions & facilities
The place is impressive. The best resort I have ever visited. Very clean, with many choices in food and drinks. What makes this place special is its people, a big thank you for the perfect hospitality to Mado, Jimmy, Cooper and Crush from animation team also Aziz from Housekeeping management team. Of course I'll be back next year.
Stayed 14 nights in Jul 2024

10/10 Excellent

AHMED

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

افضل منتجعات و افضل موظفين

Stayed 2 nights in Aug 2023

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great hotel, staff was amazing they went above and beyond to make our stay exceptional. Food was so delicious and so many varieties. Zachariah the assistant front desk manager provided a great customer service, the chef on the grill station, the housekeeping manager,Adam in the restaurant and the beach team were so friendly and helpful. Highly recommend and we will be back again.
Stayed 4 nights in May 2023

8/10 Good

Mohammed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely a good hotel for families

The hotel was nice - rooms were basic but the amenities were good. I liked the variety of food available which always tasted fresh. Sometimes felt the food was similar between restaurants. The kids areas need more work and more things available as the play area is outdoors and very basic and some of the events are in the evening when kids are asleep.
Stayed 7 nights in Feb 2023

10/10 Excellent

HEEKYUNG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Sandro Andreas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. All inclusive food is great, big rooms very clean. Pretty environment nice pool area nice beach (with saftey net to prevent bigger fish and jelly fish to enter the lagoon.) nice shisha bar (not all inclusive but very worth the money!) souvenir shop. childfriendly animators. it was my second stay at this hotel and i recommend highly.
Stayed 8 nights in Sep 2022

10/10 Excellent

Ahmed

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was amazing
Stayed 6 nights in Sep 2022

4/10 Poor

Hassan

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Only one resturant had great food Mangal with chief Mohamad was amazing. All other resturants did not have great food. Front manager Shareef and staff were very nice.
Stayed 4 nights in Aug 2022

10/10 Excellent

Deborah

Stayed 2 nights in Aug 2022

8/10 Good

samer

Liked: Staff & service, amenities, property conditions & facilities
Very good place to stay
Stayed 4 nights in Jul 2022

10/10 Excellent

Bassem

Liked: Staff & service
Stayed 4 nights in Jun 2022

6/10 Okay

Zeeshan

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Do not recommend.

I would not recommend this place due to the behavior of staff at checkout. I had accidentally left one pool towel at the pool and did not have the pool card to return. The check out staff did not believe my account and charged me 15$ for a pool towel. It was just a horrible experience.
Stayed 3 nights in Feb 2022

10/10 Excellent

Karen

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are looking to spend the best time in Hurghada, Sunrise Crystal Bay is the place to go. Food is great, lots of options that would suit every palate. We were a family of 11 people and we always had something to do. kids friendly activities were great. I would like to specifically mention the amazing care and support of Ahmed Youness who accommodated my requests during our 6 days stay. Mr Ali and Ashraf from Guest relations have the best attitude and conflict resolution skills with very happy manners.
Stayed 4 nights in Jun 2022

8/10 Good

MAHMOUD

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A trip to remember

It was a great vacation, the atmosphere was excellent, the receptionist staff were friendly and helpful and upgrade our room from standard to deluxe, and the rooms were clean and comfortable also there were a lot of activities on the beach and pool, the food in the main restaurant provided a low variety and quality of food but the a la cart restaurants were amazing my recommendation Elia, mangal and Indian restaurants The snacks in the beach restaurant was delicious and tasty (yades) also the animation team was so kind, joyful and helpful finally overall the accommodation was very good special thanks to mr.mazen the head of indian restaurant for his advice and helping us to establish the best a la carte restaurants
Stayed 4 nights in Jun 2022

8/10 Good

MAHMOUD

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It's time to fun

It was a great vacation, the atmosphere was excellent, the receptionist staff were friendly and helpful and upgrade our room from standard to deluxe, and the rooms were clean and comfortable also there were a lot of activities on the beach and pool, the food in the main restaurant provided a low variety and quality of food but the a la cart restaurants were amazing my recommendation Elia, mangal and Indian restaurants The snacks in the beach restaurant was delicious and tasty (yades) also the animation team was so kind, joyful and helpful finally, overall the accommodation was very good special thanks to mr.mazen the head of indian restaurant for his advice and helping us to select the best a la carte restaurants.
Stayed 4 nights in Jun 2022

10/10 Excellent

Yuliya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just returned from SUNRISE Crystal Bay Resort and it was absolutely amazing. We had a suite with the ocean view, which was spectacular, especially in the morning and evening. The rooms were spacious with enough storage. Room was cleaned daily and our housekeeper was great. We were based closed to the beach and made friends with the lifeguard Mouhmoud, who would always stop for a chat and help us with the towles and sunbeds. I am quite an active person, so was going to the gym every day. Special thanks to the attendant there, who was always helpful with the advice about how to use the equipment. Upon arrival I had a spa treatment consisting of a hamam, following two massage sessions afterwards and that's just out of this world. Special thanks to receptionist there Elena and Mona, who I had the massages with. Out of five restaurants you could have meal in the evening, Mangal was our favourite, where the selection of meat was grilled to perfection. And finally big big thank you to Ahmed El Souady, who was our waiter at the main restaurant, quick as a wind with our drinks, sometimes getting them even before we ask and always friendly, attentive and smiley.
Stayed 10 nights in Apr 2022

10/10 Excellent

Nicola

Stayed 7 nights in Feb 2022

10/10 Excellent

Hesham

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022