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SUNRISE Crystal Bay Resort - Grand Select

5.0 star property

Photo gallery for SUNRISE Crystal Bay Resort - Grand Select

Aerial view
Crystal Jacuzzi Suite (Posh Club) | Living area
6 restaurants, breakfast, lunch, dinner served; international cuisine
Crystal Jacuzzi Suite (Posh Club)
Interior entrance

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa pool
  • Breakfast included
  • Spa
  • Free Wi-Fi
The current price is AU$690
includes taxes & fees
25 Mar - 26 Mar

Explore the area

View map
KM 19 Hurghada-Safaga Road, Hurghada, Red Sea Governorate
  • Place, Senzo Mall
    ‪9 min walk‬
  • Place, Desert Rose Aqua Park
    ‪14 min walk‬
  • Place, Hurghada Grand Aquarium
    ‪4 min drive‬
  • Airport, Hurghada (HRG-Hurghada Intl.)
    ‪18 min drive‬

Room options

View all photos for Jacuzzi Suite, Sea view (Posh Club)

Jacuzzi Suite, Sea view (Posh Club)

Jacuzzi Suite, Sea view (Posh Club)

9.0 out of 10
Wonderful
(2 reviews)
  • Sea view
  • 100 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed OR 2 Single Beds

View all photos for Junior Suite, Sea View

Junior Suite, Sea View

Junior Suite, Sea View

8.8 out of 10
Excellent
(3 reviews)
  • Sea view
  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Pool Suite, Sea View (Posh Club)

Pool Suite, Sea View (Posh Club)

Pool Suite, Sea View (Posh Club)

  • Sea view
  • 95 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed OR 2 Single Beds

View all photos for Royal Suite, Sea View (Posh Club)

Royal Suite, Sea View (Posh Club)

Royal Suite, Sea View (Posh Club)

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 123 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed OR 2 Single Beds

View all photos for Deluxe Room, Pool or Partial Sea View

Deluxe Room, Pool or Partial Sea View

Deluxe Room, Pool or Partial Sea View

9.4 out of 10
Exceptional
(6 reviews)
  • Garden view
  • 42 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Family Suite, Partial Sea View

Family Suite, Partial Sea View

Family Suite, Partial Sea View

  • Partial sea view
  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Swim UP Room

Deluxe Swim UP Room

Deluxe Swim UP Room

  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Family Swim UP Suite (Posh Club)

Family Swim UP Suite (Posh Club)

Family Swim UP Suite (Posh Club)

10.0 out of 10
Exceptional
(1 review)
  • Partial sea view
  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Crystal Jacuzzi Suite (Posh Club)

Crystal Jacuzzi Suite (Posh Club)

Crystal Jacuzzi Suite (Posh Club)

  • Sea view
  • 120 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Executive Jacuzzi Suite (Posh Club)

Executive Jacuzzi Suite (Posh Club) | Living area

Executive Jacuzzi Suite (Posh Club)

  • Partial sea view
  • 90 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Junior Swim Up Suite (Posh Club)

Junior Swim Up Suite (Posh Club)

Junior Swim Up Suite (Posh Club)

  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Presidential Suite (Posh Club)

Presidential Suite (Posh Club)

Presidential Suite (Posh Club)

  • Garden view
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Superior Room

Superior Room

Superior Room

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 35 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

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About the area

Hurghada

A luxury stay in Hurghada awaits you at SUNRISE Crystal Bay Resort - Grand Select. You'll be 1.4 km (0.9 mi) from Senzo Mall and 16 km (10 mi) from Marina Hurghada. Highlights at this beachfront resort include 6 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering can include massages and mani/pedis along with access to the sauna. The buffet restaurant, The Gallery, serves international cuisine and is open for breakfast, lunch and dinner. With 9 lounge bars and a beach bar to choose from, you can enjoy a drink at the resort. Spend the day at the private beach where you'll find sunloungers, and enjoy the 2 outdoor tennis courts and free kids' club. Plus you'll find free Wi-Fi in public areas, a gym and a Turkish bath/hammam. Each morning free buffet breakfast is offered between 7 AM and 10:30 AM. There's also limited parking, along with the convenience of an airport shuttle. .Sights within a 20-minute drive of this 5-property class Village Road resort include Makadi Water World and Hurghada City Center.
View more Resorts in HurghadaOpens in a new window

What's nearby

  • Senzo Mall - 9 min walk - 0.8 km
  • Desert Rose Aqua Park - 14 min walk - 1.2 km
  • Hurghada Grand Aquarium - 4 min drive - 3.8 km
  • Marina Hurghada - 20 min drive - 19.2 km
  • Hurghada City Center - 24 min drive - 22.2 km

Getting around

  • Hurghada (HRG-Hurghada Intl.) - 23 min drive

Restaurants

  • ‪Lobby Bar at Ali Baba Palace - ‬16 min walk
  • ‪Restaurant at Titanic Resort & Aquapark - ‬5 min walk
  • ‪McDonald's - ‬19 min walk
  • ‪Breakfast at Sunrise Select Garden Beach Resort & Spa - ‬19 min walk
  • ‪Chili's - ‬18 min walk

About this property

SUNRISE Crystal Bay Resort - Grand Select

Some rates at SUNRISE Crystal Bay Resort - Grand Select are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to unwind on the sandy beach. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At SUNRISE Crystal Bay Resort - Grand Select, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 9 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces. This Art Deco resort also offers a complimentary children's club, a children's pool and outdoor tennis courts.

Smoking is allowed in designated areas at this 5-star Hurghada resort.

  • 364 guestrooms or units
  • 3 levels
  • 3 buildings
  • 6 dining venues
  • 9 bars or lounges
  • Built in 1992
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Concierge
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
SUNRISE Crystal Bay Resort - Grand Select offers 364 air-conditioned accommodations with free minibar items and a safe. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. 40-inch LCD televisions come with satellite channels.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The on-site spa has massage/treatment rooms and couples treatment room(s). Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a sauna and Turkish bath/hammam. Guests under 16 years old are not allowed in the spa.

Similar properties

Exterior
SUNRISE Garden Beach Resort - All inclusive
  • On private beach
  • Pool
  • Breakfast included
  • All-inclusive
4.4 out of 5, Excellent, 270 reviews
The price is AU$368
includes taxes & fees
13 Mar - 14 Mar
SUNRISE Garden Beach Resort - All inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Limo/town car service
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:30 AM
  • 6 restaurants
  • 9 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Dalila
  • Elia
  • Felucca
  • Manohar
  • The Gallery

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Library
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Steam room
  • Table tennis
  • TV in common areas
  • Windsurfing
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • In-room cot
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa treatment rooms
  • Turkish bath

Accessibility

  • Lift

More

  • 3 buildings
  • 3 floors
  • Art Deco architecture
  • Built in 1992
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at SUNRISE Crystal Bay Resort - Grand Select

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: USD 0
  • New Year's Eve (31 December) Gala Dinner per child: USD 110 (from 4 to 11 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 20 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Pool access available from 9:00 AM to 5:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

SUNRISE Crystal
SUNRISE Crystal Bay Resort
SUNRISE Grand Select Crystal Bay
SUNRISE Grand Select Crystal Bay Hurghada
SUNRISE Crystal Bay Resort Hurghada
SUNRISE Grand Select Crystal Bay Resort Hurghada
SUNRISE Select Crystal Bay Resort
SUNRISE Crystal Bay Hurghada
SUNRISE Crystal Bay
SUNRISE Grand Select Crystal Bay Resort
Sunrise Crystal Grand Select
SUNRISE Crystal Bay Resort - Grand Select Resort
SUNRISE Crystal Bay Resort - Grand Select Hurghada
SUNRISE Crystal Bay Resort - Grand Select Resort Hurghada

Frequently asked questions

What is the cancellation policy at SUNRISE Crystal Bay Resort - Grand Select?

SUNRISE Crystal Bay Resort - Grand Select offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at SUNRISE Crystal Bay Resort - Grand Select?

As of 10 Mar 2026, prices found for a 1-night stay for 2 adults at SUNRISE Crystal Bay Resort - Grand Select on 25 Mar 2026 start from AU$690, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at SUNRISE Crystal Bay Resort - Grand Select?

Onsite parking is limited.

Are there any beaches close to SUNRISE Crystal Bay Resort - Grand Select?

The closest beach to SUNRISE Crystal Bay Resort - Grand Select is Mahmya (15.9 km).

Is there a spa on site at SUNRISE Crystal Bay Resort - Grand Select?

Yep, there is an onsite spa at SUNRISE Crystal Bay Resort - Grand Select. You'll enjoy heaps of services like body scrubs, facials and body treatments.

Does SUNRISE Crystal Bay Resort - Grand Select have a pool?

SUNRISE Crystal Bay Resort - Grand Select has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 9:00 AM to 5:00 PM.

Does SUNRISE Crystal Bay Resort - Grand Select have a waterslide?

No, there is no waterslide at SUNRISE Crystal Bay Resort - Grand Select, but Desert Rose Aqua Park is a short 17-minute walk away.

What luxury perks are available at SUNRISE Crystal Bay Resort - Grand Select?

SUNRISE Crystal Bay Resort - Grand Select features a private beach, 3 outdoor pools and a full-service spa. All guestrooms come with 24-hour room service and free minibar items.

What makes SUNRISE Crystal Bay Resort - Grand Select a romantic place to stay?

1 hot tub and couples spa treatments, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at SUNRISE Crystal Bay Resort - Grand Select.

Is SUNRISE Crystal Bay Resort - Grand Select family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that SUNRISE Crystal Bay Resort - Grand Select is a hit with families.

Does SUNRISE Crystal Bay Resort - Grand Select serve breakfast?

You bet, complimentary buffet breakfast is offered daily between 7 AM and 10:30 AM.

Is there a free airport shuttle available at SUNRISE Crystal Bay Resort - Grand Select?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at SUNRISE Crystal Bay Resort - Grand Select?

Yep, they've got a beach bar and 6 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at SUNRISE Crystal Bay Resort - Grand Select?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at SUNRISE Crystal Bay Resort - Grand Select?

No, pets and service animals are not allowed.

SUNRISE Crystal Bay Resort - Grand Select Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 272 out of 432 reviews
Rating 8 - Good. 127 out of 432 reviews
Rating 6 - Okay. 20 out of 432 reviews
Rating 4 - Poor. 8 out of 432 reviews
Rating 2 - Terrible. 5 out of 432 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Colin Duncan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms tired, need update, especially bathroom. Public toilets not maintained, many toilet seats broken.
Stayed 11 nights in Nov 2025

10/10 Excellent

Prem Singh

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful stay, nothing bad to say about it. Would recommend.
Stayed 2 nights in Oct 2025

8/10 Good

Mina Gamal Fahmy

Stayed 5 nights in Sep 2025

6/10 Okay

Mounir

Liked: Cleanliness
Disliked: Staff & service
Stayed 6 nights in Jul 2025

10/10 Excellent

Ralph

Stayed 5 nights in Aug 2025

10/10 Excellent

Kulsum

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 7 nights in Aug 2025

10/10 Excellent

murad

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
⭐️⭐️⭐️⭐️⭐️ Best Resort in Hurghada Without a Doubt Sunrise Crystal Bay is hands down the best resort I’ve ever stayed at in Hurghada. From the moment we arrived, everything was top-notch. The resort is beautiful, well-maintained, and offers a true luxury experience from start to finish. If you’re planning to stay here, I highly recommend booking in the Posh Club. It takes your entire experience to another level. Exclusive areas, premium service, total relaxation. It made our trip unforgettable. What really made the stay special was the service. Huge shoutout to Hussien. This man genuinely cares. He looked after me and my family like royalty and made sure everything was perfect. He’s professional, kind, and on top of every little detail. Hussien is simply the best of the best. If you’re thinking about booking Sunrise Crystal Bay, do it. You’ll be glad you did. Already counting down the days until we return. Five stars all the way.
Stayed 3 nights in Jun 2025

8/10 Good

Wesley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The a la carte restaurants don’t quite deliver on what i would call 5* dining
Stayed 7 nights in Jun 2025

10/10 Excellent

Bimla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is amazing, I have been several times but there was an issue with the booking we were unable to resolve. Staff said it was due to the booking made via expedia
Stayed 7 nights in Jun 2025

6/10 Okay

Firdaus

Travelled with family
Liked: Cleanliness, staff & service
Disappointing, does not feel like 5 star Check in-long and stressful Housekeeping- bedding not getting changed leading to allergies/skin reactions/unable to sleep due to itching Main restaurant-nice food but repetitive Entertainment-lacking in evening Pool bar- helpful & friendly staff Quite hotel, nice grounds, plenty of sun beds Lack of shade in hot weather Would not visit again
Stayed 14 nights in May 2025

10/10 Excellent

Leigh

Stayed 7 nights in Apr 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding hotel with amazing staff.
Stayed 7 nights in Apr 2025

8/10 Good

Vlatko

Travelled with group
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Beautiful property, amazing grounds and beach. Food was basic and staff are slow and no attention to details (missing towels, stocked minibar, missing cutlery etc).
Stayed 6 nights in Feb 2025

10/10 Excellent

Josephine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So far as the hotel is concerned I do not have a single complaint about. The rooms and public areas were clean and well tended, the gardens are a delight. All the staff we encountered were very friendly and bent over backwards to provide excellent service. A special shout out to Romel in Yades - though there were many others whose names I did not get; he served us every breakfast and lunch. We also had massages in the Spa which were excellent. The only area of concern was in respect of the beauty salon, we were offered and accepted on my part 2 x facials and 2 x manicure my partner also had a 2 x pedicure. He was reasonably happy with his pedicure, but the manicure and facial fell well short of what I would expect. Facial - no cleanse at start just 3 consecutive masks; each wiped off which a damp sponge not properly cleansed and lastly a lick of moisturiser whole time 23 minutes- usual time one hour, Manicure no finger soak no hand massage, poor filing of the nails used a sawing motions when it should be one way rough and hurried treatment of cuticle, but worst of all the clippers etc were not sterilised between customers. Total time 17 minutes usual time one hour. As the deal included two I went back to see if that had been a bad day - but know just even quicker and new clear nail polish was applied over old instead of removing it. I doubt any of the staff are professionally trained.
Stayed 7 nights in Jan 2025

10/10 Excellent

Sri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent and memorable holiday. The hotel was great and the staff were exceptionally attentive and accommodating. We had access to the posh club which has a 24 hour butler.
Stayed 6 nights in Dec 2024

10/10 Excellent

Chelsea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Listen, this resort is amazing!!! We were sooo impressed with everything. The food options and the quality of the food is phenomenal and there is always something you will find to enjoy. The only thing we weren’t crazy about was the far walk from our room. Which was completely our fault because we chose sea side view and it was an AMAZING view but it was so far from the lobby and restaurant etc but apart from that, the experience here was perfect. We will definitely come back soon. Thanks for an unforgettable experience!
Stayed 7 nights in Oct 2024

8/10 Good

Crawford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 10 days in one of their Junior suites, and while we had a great time, I'm not sure I would rate Crystal Bay as a 5 star hotel. It is however definitely a very good 4 . The hotel has a very large footprint so if you're situated down near the lagoon (as we were) then it can be a bit of a hike to get to the main part of the hotel. The flip side of this is though that the hotel doesn't feel crowded and getting things like loungers or a drink is no problem at all. There is genuinely nothing majorly negative I can say about this hotel, the staff are amazing (shout out to Sameh at the Oasis beach bar), the grounds are immaculate, and the food in the a la carte restaurants is fantastic (Try the Kashmiri Lamb Rogan Josh at Manohar!!!). If I had to mark it down it would be based on the consistency between bars/restaurants i.e. a coffee or drink in one bar can be quite different to the next bar. Also, the people trying to sell you spa or beauty treatments while you are just lying by the beach is quite annoying (we had 4 approaches on our first morning), although we did discover you can grab a red flag from the towel station to combat this.
Stayed 10 nights in Sep 2024

10/10 Excellent

Antreas

Travelled with family
Liked: Staff & service, property conditions & facilities
The place is impressive. The best resort I have ever visited. Very clean, with many choices in food and drinks. What makes this place special is its people, a big thank you for the perfect hospitality to Mado, Jimmy, Cooper and Crush from animation team also Aziz from Housekeeping management team. Of course I'll be back next year.
Stayed 14 nights in Jul 2024

10/10 Excellent

AHMED

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

افضل منتجعات و افضل موظفين

Stayed 2 nights in Aug 2023

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great hotel, staff was amazing they went above and beyond to make our stay exceptional. Food was so delicious and so many varieties. Zachariah the assistant front desk manager provided a great customer service, the chef on the grill station, the housekeeping manager,Adam in the restaurant and the beach team were so friendly and helpful. Highly recommend and we will be back again.
Stayed 4 nights in May 2023

8/10 Good

Mohammed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely a good hotel for families

The hotel was nice - rooms were basic but the amenities were good. I liked the variety of food available which always tasted fresh. Sometimes felt the food was similar between restaurants. The kids areas need more work and more things available as the play area is outdoors and very basic and some of the events are in the evening when kids are asleep.
Stayed 7 nights in Feb 2023

10/10 Excellent

HEEKYUNG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Sandro Andreas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. All inclusive food is great, big rooms very clean. Pretty environment nice pool area nice beach (with saftey net to prevent bigger fish and jelly fish to enter the lagoon.) nice shisha bar (not all inclusive but very worth the money!) souvenir shop. childfriendly animators. it was my second stay at this hotel and i recommend highly.
Stayed 8 nights in Sep 2022

10/10 Excellent

Ahmed

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was amazing
Stayed 6 nights in Sep 2022

4/10 Poor

Hassan

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Only one resturant had great food Mangal with chief Mohamad was amazing. All other resturants did not have great food. Front manager Shareef and staff were very nice.
Stayed 4 nights in Aug 2022