JW Marriott The Rosseau Muskoka Resort & Spa

4.5 star property
Luxury resort on the beach, with 2 outdoor pools

Photo gallery for JW Marriott The Rosseau Muskoka Resort & Spa

View from property
Creator video - submitted by Nikita's Travel Guides
5 restaurants, breakfast, lunch, dinner served; Italian cuisine
View from property
5 restaurants, breakfast, lunch, dinner served; Italian cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Housekeeping
  • On private beach
  • Hot tub
  • Room service
The current price is AU$445
includes taxes & fees
5 Jan - 6 Jan 2026

Explore the area

View map
1050 Paignton House Road, Muskoka Lakes, ON, P0B1G0
  • Place, The Rock Golf Course
    ‪7 min walk‬
  • Place, Muskoka Sports and Recreation
    ‪7 min walk‬
  • Place, Lake Rosseau
    ‪10 min walk‬
  • Airport, Muskoka, ON (YQA)
    ‪49 min drive‬

Room options

Junior Suite, 2 Bedrooms, Courtyard View (Balcony)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Fireplace
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • 101 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

Junior Suite, 2 Bedrooms, Balcony, Lake View

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Separate dining area
Separate sitting area
Fireplace
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • 101 sq m
  • 2 bedrooms
  • Water view
  • Sleeps 6
  • 2 Double Beds

Suite, 2 Bedrooms, Fireplace (No View, Fireplace)

Highlights

Separate dining area
Fireplace
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
  • 117 sq m
  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds

Studio, 1 King Bed with Sofa bed, Courtyard View

Highlights

Separate dining area
Fireplace
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed, Lake View (Balcony)

Highlights

Separate dining area
Fireplace
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Balcony

Highlights

Separate dining area
Fireplace
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Lake View

Highlights

Separate dining area
Fireplace
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Fireplace, Courtyard View

8.6 out of 10
Excellent
(4 reviews)

Highlights

Separate dining area
Separate sitting area
Fireplace
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchenette
  • 70 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Courtyard View (Balcony)

8.4 out of 10
Very good
(7 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Fireplace
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • 70 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Lake View (Balcony)

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Fireplace
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • 70 sq m
  • 1 bedroom
  • Water view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Studio, 2 Queen Beds, Courtyard View (Fireplace)

8.6 out of 10
Excellent
(14 reviews)

Highlights

Separate dining area
Fireplace
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

Studio, 1 King Bed with Sofa bed, Courtyard View

8.4 out of 10
Very good
(5 reviews)

Highlights

Separate dining area
Fireplace
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed, Balcony, Courtyard View

9.6 out of 10
Exceptional
(10 reviews)

Highlights

Balcony
Separate dining area
Fireplace
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchenette
  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 2 Queen Beds, Balcony, Courtyard View

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Balcony
Separate dining area
Fireplace
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchenette
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

Studio, 1 King Bed with Sofa bed, Lake View (Balcony)

9.6 out of 10
Exceptional
(14 reviews)

Highlights

Balcony
Separate dining area
Fireplace
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchenette
  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Executive Suite, 2 Bedrooms, Balcony, Lake View

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Fireplace
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • 120 sq m
  • 2 bedrooms
  • Water view
  • Sleeps 8
  • 2 Double Beds

Studio, 1 King Bed with Sofa bed, Courtyard View (Fireplace)

9.4 out of 10
Exceptional
(28 reviews)

Highlights

Separate dining area
Fireplace
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About the area

Minett

A luxury stay in Muskoka Lakes awaits you at JW Marriott The Rosseau Muskoka Resort & Spa. You'll be 0.5 km (0.3 mi) from The Rock Golf Course and 23.6 km (14.7 mi) from Muskoka Lakes Winery. Highlights at this beachfront resort include 5 restaurants, 2 outdoor swimming pools and a full-service spa. .A relaxing visit to HydroSpa Muskoka can include deep-tissue massages, hot stone massages and aromatherapy along with access to the sauna and steam room. The restaurant, Cottages, is open for breakfast. Lakes,the gathering-place is the resort's own lobby lounge, serving drinks along with lunch and dinner. Spend the day at the private beach and enjoy the 3 hot tubs, indoor swimming pool and 24-hour gym. Additionally, you'll find free Wi-Fi in public areas, a sauna and a seasonal outdoor swimming pool. Each morning buffet breakfast is served between 7 AM and 11 AM. There's also the convenience of valet parking. .Sights in the region of this 4.5-property class Muskoka Lakes resort include Aspen Valley Wildlife Sanctuary and Georgian Bay Islands National Park.

What's nearby

  • The Rock Golf Course - 7 min walk - 0.6 km
  • Muskoka Sports and Recreation - 7 min walk - 0.6 km
  • Lake Rosseau - 10 min walk - 0.9 km
  • Pine Ridges Golf Course - 18 min walk - 1.6 km
  • Muskoka Lakes Winery - 24 min drive - 29.0 km

Getting around

  • Toronto, ON (YYZ-Pearson Intl.) - 131 min drive

Restaurants

  • ‪Bass Lake Roadhouse - ‬25 min drive
  • ‪Olivers Coffee - ‬15 min drive
  • ‪The Juicery - ‬17 min drive
  • ‪Pie Wood Fired Pizza Joint - ‬17 min drive
  • ‪Rosseau Bakery Variety - ‬19 min drive

About this property

JW Marriott The Rosseau Muskoka Resort & Spa

Luxury resort on the beach, with 2 outdoor pools
Simply walk outside to feel the sun on your face at the sandy beach. At JW Marriott The Rosseau Muskoka Resort & Spa, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. This luxury resort also offers a children's pool, a seasonal outdoor pool and a 24-hour fitness centre. For a fee, parking is available.

This 4.5-star Muskoka Lakes resort is smoke free.

  • 221 guestrooms or units
  • 4 levels
  • 5 dining venues
  • 11264 sq ft of conference space
  • 1046 sq. m of conference space
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Library
  • Corner/local shop
  • Garden
  • Gift shop
  • Fireplace in lobby
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
JW Marriott The Rosseau Muskoka Resort & Spa offers 221 air-conditioned accommodations with fireplaces and a safe. Beds feature down duvets and premium bedding. 55-inch LCD televisions come with premium cable channels and Netflix. Accommodation at this 4.5-star resort has kitchenettes with stovetops, microwaves, separate dining areas and kitchenware and utensils. Bathrooms include a separate bath and shower, bathrobes, slippers and designer toiletries.

This Muskoka Lakes resort provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

HydroSpa Muskoka has 11 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, uncovered parking on site (CAD 30 per night)
  • Valet parking on site (CAD 60 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: CAD 42 per person
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Cottages
  • Country Market
  • Lakes,the gathering-place
  • Muskoka Chophouse
  • Teca

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • 3 hot tubs
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Cross-country skiing
  • Fishing
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Indoor pool
  • Kayaking
  • Library
  • Motor boating
  • Personal motorised watercraft
  • Rowing/canoeing
  • Sauna
  • Segway rentals/tours
  • Shopping
  • Snowshoeing
  • Splash pad
  • Steam room
  • Water skiing
  • Ziplining

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Grocery/convenience store
  • In-room cot
  • In-room kitchenette
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Splash pad

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 11,264 square feet of conference space
  • 15 meeting rooms
  • Business centre

Outdoors

  • Garden
  • On a lake
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Hob
  • Kitchenette
  • Limited room service
  • Microwave
  • Mini-fridge
  • Paper towels
  • Restaurant dining guides
  • Separate dining area
  • Toaster

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Fireplace
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 11:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 49.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: CAD 66.67 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach towels
  • Fitness centre access
  • In-room bottled water
  • In-room safe
  • Laundry facilities
  • Pool access
  • Shuttle service

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CAD 42 per person
  • Uncovered self-parking fee: CAD 30.00 per night (in/out privileges)
  • Valet parking fee: CAD 60.00 per night (in/out privileges)
  • Rollaway bed fee: CAD 49.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • The seasonal pool will open in June and close in September.
  • Pool access available from 6 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

JW Marriott Resort Muskoka
JW Marriott Rosseau Muskoka Minett
JW Marriott Rosseau Muskoka Resort Minett
Jw Marriott Minett
The Rosseau, a Jw Marriott Hotel Minett
JW Marriott Rosseau Muskoka Resort
JW Marriott Rosseau Resort
JW Marriott Rosseau Muskoka
JW Marriott Rosseau
JW Marriott The Rosseau Muskoka Resort Spa
JW Marriott The Rosseau Muskoka Resort & Spa Resort
JW Marriott The Rosseau Muskoka Resort & Spa Muskoka Lakes

Frequently asked questions

What is the cancellation policy at JW Marriott The Rosseau Muskoka Resort & Spa?

JW Marriott The Rosseau Muskoka Resort & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at JW Marriott The Rosseau Muskoka Resort & Spa?

As of 12 Dec 2025, prices found for a 1-night stay for 2 adults at JW Marriott The Rosseau Muskoka Resort & Spa on 5 Jan 2026 start from AU$372.82, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at JW Marriott The Rosseau Muskoka Resort & Spa?

Yep, JW Marriott The Rosseau Muskoka Resort & Spa has a secured uncovered self car park with in/out privileges for CAD 30.00 per night. A self car park is also available, for a fee.

Is there a spa on site at JW Marriott The Rosseau Muskoka Resort & Spa?

Yep, HydroSpa Muskoka is available for guests. It has 3 hot tubs, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as hot stone massages.

Does JW Marriott The Rosseau Muskoka Resort & Spa have a pool?

Take your pick from 2 outdoor swimming pools, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 6 AM to 9:00 PM (Seasonal outdoor pool open from June to September).

What luxury perks are available at JW Marriott The Rosseau Muskoka Resort & Spa?

JW Marriott The Rosseau Muskoka Resort & Spa features a private beach, 2 outdoor pools and 3 hot tubs. All guestrooms come with premium bedding, fireplaces and dining areas.

What makes JW Marriott The Rosseau Muskoka Resort & Spa a romantic place to stay?

Couples spa treatments and a private beach, as well as premium bedding and fireplaces in the guestrooms, help set the scene for a romantic weekend at JW Marriott The Rosseau Muskoka Resort & Spa.

Is JW Marriott The Rosseau Muskoka Resort & Spa family-friendly?

You bet! With amenities such as a children's pool and a private beach, as well as free infant beds in the guestrooms, it's no surprise that JW Marriott The Rosseau Muskoka Resort & Spa is a hit with families.

Does JW Marriott The Rosseau Muskoka Resort & Spa serve breakfast?

You bet, buffet breakfast is available daily between 7 AM and 11 AM.

Is there a free airport shuttle available at JW Marriott The Rosseau Muskoka Resort & Spa?

No, JW Marriott The Rosseau Muskoka Resort & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at JW Marriott The Rosseau Muskoka Resort & Spa?

Yep, they've got a lounge bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at JW Marriott The Rosseau Muskoka Resort & Spa?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at JW Marriott The Rosseau Muskoka Resort & Spa?

No, pets are not allowed.

Is there a golf course on site at JW Marriott The Rosseau Muskoka Resort & Spa?

There isn't one on site, but The Rock Golf Course is a short 6-minute walk away.

JW Marriott The Rosseau Muskoka Resort & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 576 out of 1002 reviews
Rating 8 - Good. 249 out of 1002 reviews
Rating 6 - Okay. 102 out of 1002 reviews
Rating 4 - Poor. 44 out of 1002 reviews
Rating 2 - Terrible. 31 out of 1002 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff were kind, and professional. There is certainly an attention to detail with everything on this property.
Stayed 3 nights in Sep 2025

10/10 Excellent

Greg

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great experience, property is starting to show some wear and age in some areas but great overall stay.
Stayed 2 nights in Sep 2025

8/10 Good

Blerina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is located in the most beautiful spot. The service was great. The room was clean and spacious. The reason for 4 stars was only because our bathroom's toilet tank would drip water and refill through all the time. The noise did not let me sleep and also on a sustainability point of view that is not reasonable. I called and they sent someone to our room, but they said they could not help.
Stayed 3 nights in Aug 2025

10/10 Excellent

Senay

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Darryl

Liked: Cleanliness
Stayed 3 nights in Aug 2025

10/10 Excellent

Ying

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot tub a little dirty.
Stayed 2 nights in Aug 2025

6/10 Okay

James, Sarasota

Travelled with partner
Liked: Cleanliness, amenities
Too many kids. Never had our room cleaned. Slow service in restaurants
Stayed 2 nights in Aug 2025

4/10 Poor

Monika

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Had a 2 bedroom suite..4 nights the view was stunning The room was dirty hair in the Bath Tub.. I used 24 Lysol wipes to clean room. I rate cleanliness a 1 overall and rate property a 8. Had to call for towels and to have room cleaned. Cleaning staff are rude. Front desk was not helpful in facilitating a good outcome with cleaning staff.
Stayed 3 nights in Aug 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was large and comfortable. Staff were friendly and facilities were enjoyable.
Stayed 3 nights in Aug 2025

10/10 Excellent

Harmeed

Stayed 1 night in Aug 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Jessica

Stayed 4 nights in Aug 2025

10/10 Excellent

Faruk

Stayed 2 nights in Aug 2025

8/10 Good

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the property was full you never felt crowded.
Stayed 2 nights in Aug 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
The service was great and the servers were excellent.
Stayed 1 night in Aug 2025

6/10 Okay

April

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Robin

Travelled with partner
Liked: Amenities
The food was outstanding the drinks very unique and flavourful great service and great customer service overall you won’t be disappointed eating at this place or the drink menu
Best drink blackberry
Into the woods must get so good
Stone pizza so good
Lots of water toys to play with and also lots of stuff to rent
Stayed 2 nights in Aug 2025

10/10 Excellent

Dena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food options. Bed was awesome . Very clean
Stayed 2 nights in Aug 2025

2/10 Terrible

Cortney

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Definitely not a place for young kids. The beach is extremely far (down about 100-150 large stone steps) meaning we had to carry our daughter every time. When we called a shuttle to get us at the lake to bring us back to the hotel, it never came. I had to call the front desk 4x to get them to bring the bags to our room. The kiddie pool is extremely far from the resort. The elevators broke down. I got an eye infection and our entire family got noro after staying there :(. Beautiful views - but not for families. Front desk was horrendous and rude. Check in was a disaster (rooms were not ready on time - which is a pain after travelling all that way to get there with young kids). We ate at one of the restaurants and the kids salmon was completely raw inside (like sushi-level raw). Room was dirty (probably how we all got noro and possibly how I got an eye infection). Overall, don’t bring your family here. The “beach” is extremely small and not big enough for everyone and people just leave their garbage there so it was SO dirty.
Stayed 3 nights in Aug 2025

4/10 Poor

Simon

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Shockingly bad hotel management and faded and worn out amenities
Stayed 2 nights in Aug 2025

6/10 Okay

Mingyu

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Wendy

Stayed 1 night in Jul 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel resort
Stayed 1 night in Aug 2025

10/10 Excellent

Yee Ling

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, everything was excellent. However, our suite was located near the entrance on a lower level, and the sound insulation could be improved, as we frequently heard noise from guests entering and exiting the building.
Stayed 1 night in Aug 2025