See all properties
Save

Charlottetown Inn & Conference Centre

3.5 star property
Eco-certified hotel connected to the convention centre in Charlottetown with free breakfast

Photo gallery for Charlottetown Inn & Conference Centre

Enjoy a refreshing swim in our indoor pool with a clear water area and lane markers.
Welcome to our reception area, featuring a comfortable reception desk, framed artwork, and a warm atmosphere.
Relax in a spacious room with a large bed, two bedside tables, and a framed coastal scene above.
Stunning building with a central rotunda and large windows, surrounded by a landscaped garden and parking area.
Kitchen area with appliances, microwave, coffee maker, and sink, plus a TV and entertainment unit.

Reviews

5.4 out of 10

Popular amenities

  • Gym
  • Breakfast included
  • 24/7 front desk
  • Pet-friendly
  • Pool
  • Laundry

Explore the area

Map
238 Grafton St, Charlottetown, PE, C1A1L5
  • Historic Charlottetown Waterfront
    ‪5 min walk‬
  • Confederation Centre of the Arts
    ‪7 min walk‬
  • Charlottetown Port
    ‪8 min walk‬
  • Charlottetown, PE (YYG)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, blackout curtains

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Premium bedding
Private bathroom
Shower/bath combination
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Renovated Standard 2 Queen beds - North building

Renovated Standard 2 Queen beds - North building

Renovated Standard 2 Queen beds - North building

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Premium bedding
Hairdryer
Eco-friendly toiletries
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed

Suite, 1 Queen Bed

Suite, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Premium bedding
Private bathroom
Shower/bath combination
  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Sofa bed - double
Separate bedroom
Premium bedding
Bathrobes
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Premium bedding
Private bathroom
Shower/bath combination
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Renovated Queen Suite- Main Building

Renovated Queen Suite- Main Building

Renovated Queen Suite- Main Building

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Premium bedding
Hairdryer
Eco-friendly toiletries
  • Sleeps 2
  • 1 Queen Bed

View all photos for Unrenovated Queen Studio- North Building

Unrenovated Queen Studio- North Building

Unrenovated Queen Studio- North Building

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Premium bedding
Hairdryer
Eco-friendly toiletries
  • Sleeps 2
  • 1 Queen Bed

View all photos for RENOVATED 1 QUEEN-MAIN BUILDING

RENOVATED 1 QUEEN-MAIN BUILDING

RENOVATED 1 QUEEN-MAIN BUILDING

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Premium bedding
Hairdryer
Eco-friendly toiletries
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Premium bedding
Private bathroom
Shower/bath combination
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Renovated Deluxe Studio- North Building

Renovated Deluxe Studio- North Building

Renovated Deluxe Studio- North Building

Highlights

Soundproofed
Air conditioning
Kitchen
Flat-screen TV
Separate bedroom
Blackout curtains
Premium bedding
Bathrobes
  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

About the area

Charlottetown

Charlottetown Inn & Conference Centre places you in the centre of Charlottetown, connected to the convention centre and within a short 5-minute stroll of Historic Charlottetown Waterfront and St. Paul's Church. Highlights at this eco-friendly hotel include free continental breakfast, an indoor swimming pool and free self-parking. .This pet-friendly hotel offers free WiFi in public areas, a fitness centre and a business centre. Other amenities include a 24-hour business centre and laundry facilities. Each morning free breakfast is served. There's also the convenience of RV/bus/truck parking. .Places within a 5-minute walk of this 3.5-property class Downtown Charlottetown hotel include Public Archives and Records Office and Province House National Historic Site of Canada.

What's nearby

  • Historic Charlottetown Waterfront - 5 min walk - 0.5 km
  • Victoria Row - 5 min walk - 0.5 km
  • Confederation Centre of the Arts - 7 min walk - 0.6 km
  • Charlottetown Port - 8 min walk - 0.7 km
  • Red Shores Racetrack and Casino - 16 min walk - 1.4 km

Getting around

  • Charlottetown, PE (YYG) - 12 min drive

Restaurants

  • ‪Tim Hortons - ‬7 min walk
  • ‪Hunter's Ale House - ‬4 min walk
  • ‪Receiver Coffee Co. the Brass Shop Roastery & Breadworks - ‬6 min walk
  • ‪Water Prince Corner Shop - ‬7 min walk
  • ‪Hopyard - ‬6 min walk

About this property

Charlottetown Inn & Conference Centre

Eco-certified hotel connected to the convention centre in Charlottetown with free breakfast
Charlottetown Inn & Conference Centre offers its guests an indoor pool and a fitness centre. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and meeting rooms. Free breakfast is served daily. Event space at this hotel measures 6000 square feet (540 square metres) and includes conference space. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at the eco-certified Charlottetown Inn & Conference Centre. Free self parking is available.

This 3.5-star Charlottetown hotel is smoke free.

  • 143 guestrooms or units
  • 3 levels
  • 2 buildings
  • Conference rooms
  • 6000 sq ft of conference space
  • 540 sq. m of conference space
  • Continental breakfast (free)
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
Charlottetown Inn & Conference Centre offers 143 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Similar properties

Experience the airy interior with exposed beams and large windows, offering a bright and inviting atmosphere.

Rodd Royalty

  • Pool
  • Breakfast included
  • Pet-friendly
  • Waterslide
4.2 out of 5, Very good, 1,095 reviews
The price is AU$400
includes taxes & fees
3 Aug - 4 Aug
Rodd Royalty

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 6,000 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 16 April 2025 to 30 November 2025 (completion date subject to change). The following areas are affected:
  • Hallway
  • Meeting facilities
  • Selected guestrooms
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per accommodation, per day
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 17 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25 per accommodation, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector and window guards in all accommodation.

We should mention

  • Up to 17 children stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from Canada Select.

Property is also known as

Charlottetown Inn
Best Western Hotel Charlottetown
Charlottetown Best Western
Best Western Charlottetown Hotel Charlottetown
BEST WESTERN Charlottetown Prince Edward Island
BEST WESTERN Charlottetown Hotel
Charlottetown Inn Conference Centre
Charlottetown & Conference
Charlottetown Inn & Conference Centre Hotel
Charlottetown Inn & Conference Centre Charlottetown
Charlottetown Inn & Conference Centre Hotel Charlottetown

Frequently asked questions

What is the cancellation policy at Charlottetown Inn & Conference Centre?

Charlottetown Inn & Conference Centre offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Charlottetown Inn & Conference Centre?

Yep, Charlottetown Inn & Conference Centre has a free self car park.

Does Charlottetown Inn & Conference Centre have a pool?

Charlottetown Inn & Conference Centre has an indoor pool.

Does Charlottetown Inn & Conference Centre serve breakfast?

You bet, free continental brekkie is offered daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Charlottetown Inn & Conference Centre?

No, Charlottetown Inn & Conference Centre does not offer an airport shuttle service.

What time are check-in & check-out at Charlottetown Inn & Conference Centre?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Charlottetown Inn & Conference Centre Reviews

Reviews

5.4
Rating 10 - Excellent. 168 out of 1446 reviews
Rating 8 - Good. 241 out of 1446 reviews
Rating 6 - Okay. 297 out of 1446 reviews
Rating 4 - Poor. 334 out of 1446 reviews
Rating 2 - Terrible. 406 out of 1446 reviews

5.4/10

Cleanliness

6.4/10

Staff & service

5.2/10

Amenities

4.6/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Travelled with group

Some issues at check in

When I went to check in they said I booked 8 nights when I only booked one. My reservation said one. Then I had to request they honour the price for the one night which finally they did. Not sure why the issue but I did get a room. Seems some construction going on and room had some napkin bits on the floor so not 100% clean.
Stayed 1 night in Apr 2025

2/10 Terrible

Joseph

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is in a never ending state of renovations. It’s also being used to house homeless ppl by the governement.
Stayed 1 night in Apr 2025

6/10 Okay

Kyle

Stayed 2 nights in Apr 2025

8/10 Good

Julie

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Wasnt aware the property is under construction for renovations. The hallways, underground tunnel were filthy. As expected for a place under construction. However the room was very clean and quiet. The staff were very friendly. Convenient location. Even with the construction, would still recommend.
Stayed 1 night in Mar 2025

10/10 Excellent

Thomas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot!
Stayed 2 nights in Mar 2025

8/10 Good

Gina Alexandra

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and close to Holland College. Staff is very helpful and kind.
Stayed 3 nights in Mar 2025

4/10 Poor

Montana

Liked: Cleanliness
Disliked: Property conditions & facilities
The hotel was nice and clean but unfortunately upon arrival the hotel lobby and hotel smelled like strong weed, I was woken up at 3am to people across the hall outside fighting , front desk did come and tell them to quiet down but it continued on.
Stayed 1 night in Mar 2025

4/10 Poor

Ayden

Disliked: Staff & service, property conditions & facilities
Overall, the stay was fine if you are staying for a night and are not going to be in the room for long. Upon inspecting the room, the shower rod was pulled off the wall and about to come down, lots of bugs in the bathroom, the shower handle was about to be broken off the wall and the lock swing bar to the door was broken off, and you were only able to lock the door if placed correctly.
Stayed 1 night in Mar 2025

8/10 Good

Sonia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
🤗Everything it was good quiet ,it just few things I was disappointed. The hair dryers it wasn’t work 👎👎 and the shower 🚿 it wasn’t work well even they are on renovation make sure the room all good before to give to clients . 😓
Stayed 1 night in Mar 2025

8/10 Good

Jacob

Liked: Cleanliness, staff & service
Basic clean hotel with a few things that are getting to the end of their lifespan. Would stay here again as the gym was excellent and the pool was a nice warm temperature.
Stayed 1 night in Mar 2025

10/10 Excellent

Tanya

Stayed 5 nights in Mar 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and wonderful staff!
Stayed 5 nights in Mar 2025

2/10 Terrible

Mohsin

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Very terrible experience. Booked this hotel because my kids wants to enjoy in Pool but they didn’t go because this hotel is awful.. Small Flies in the room.. asked them to change the room… even in free I wouldn’t stay there..
Stayed 1 night in Mar 2025

10/10 Excellent

Dava

Liked: Cleanliness, staff & service
Great
Stayed 3 nights in Feb 2025

10/10 Excellent

Parinkumar

Liked: Cleanliness, staff & service, property conditions & facilities
It’s good
Stayed 1 night in Mar 2025

8/10 Good

Lori

Liked: Staff & service
Stayed 1 night in Mar 2025

8/10 Good

Lori

Liked: Cleanliness, staff & service
Hotel is under construction. Which is good.Staff were veryhelpful
Stayed 2 nights in Mar 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice inn

Very friendly staff and great check in
Stayed 2 nights in Mar 2025

4/10 Poor

Aniketbhai

Travelled with group
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The room was decent. But the washroom was stinky.the property was renovating.
Stayed 2 nights in Mar 2025

4/10 Poor

lauretta

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort

3 senior ladies in a construction zone.

When we arrived they told us we were getting a newly renovated room. When we entered the room we soon realized that she meant it was just painted that day and the room wasn’t even cleaned from the dust of sanding it before they painted. The fumes were very strong it took my breath away. I’m asthmatic. I called the front desk and she gave us another room. It was better but still had the smell of paint fumes. When we first got there we asked about the pool. She told us that it was open. When we went to go for a swim the pool had brown grime along the edges and there was things floating on the top of the water. The water had a terrible smell as well. The whole building was a construction zone. There was no mention of this on the web site. It was very not such and the tv in the next room was very loud. Late at night around 2am there was a lot of noise from people partying. Not at good stay at all.
Stayed 1 night in Mar 2025

4/10 Poor

Zoe

Liked: Cleanliness
There was a group of hound adults on my floor (room 167) screaming and partying until 5 am and nothing was done. A mom in one of the adjacent rooms asked them to keep it down at 2:30 because she had kids sleeping, and around 5 I heard a man yelling at them to be quiet but otherwise nothing was done, and that was my entire night stay, just loud partying yelling people. I mentioned it the next morning to the front desk but was just told it was st Patrick’s weekend so people were going to be loud. Really upset.
Stayed 1 night in Mar 2025

4/10 Poor

Sandra

Disliked: Staff & service, property conditions & facilities
The hotel is shabby and has obvious repairs not made to it. Breakfast was minimum effort put into it.
Stayed 3 nights in Mar 2025

10/10 Excellent

Matt

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It was a great stay the rooms were a little dated and our toilet wasn’t bolted down but overall our family enjoyed the stay and really enjoyed the pool!!
Stayed 3 nights in Mar 2025

8/10 Good

Michelle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Overall stay was good, staff very helpful, only air conditioning wasn’t working so warm and no bath tub ..
Stayed 1 night in Mar 2025

6/10 Okay

Moira

Travelled with partner
It was an economical choice. It is currently undergoing much needed réservations. The staff were friendly, The shower worked well.
Stayed 1 night in Mar 2025