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Charlottetown Inn & Conference Centre

3.5 star property
Pet-friendly hotel connected to the convention centre in Charlottetown with free breakfast

Photo gallery for Charlottetown Inn & Conference Centre

Indoor pool
Renovated 1 Queen Bed Suite - Main Building | Private kitchen
Property entrance
Renovated 1 Queen Bed - Main Building
Lobby

Reviews

5.8 out of 10

Popular amenities

  • Gym
  • Breakfast included
  • 24/7 front desk
  • Pet-friendly
  • Pool

Explore the area

View map
238 Grafton St, Charlottetown, PE, C1A1L5
  • Place, Victoria Row
    ‪5 min walk‬
  • Place, Confederation Centre of the Arts
    ‪7 min walk‬
  • Place, Charlottetown Port
    ‪8 min walk‬
  • Airport, Charlottetown, PE (YYG)
    ‪9 min drive‬

Room options

View all photos for Standard 2 Queen Beds - Conference Centre

Standard 2 Queen Beds - Conference Centre

Standard 2 Queen Beds - Conference Centre

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
Eco-friendly toiletries
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Renovated 1 King Bed Suite - Main building

Renovated 1 King Bed Suite - Main building

Renovated 1 King Bed Suite - Main building

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
Eco-friendly toiletries
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Basic 1 Queen Bed Suite - Main building

Basic 1 Queen Bed Suite - Main building

Basic 1 Queen Bed Suite - Main building

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard 1 King Bed - Main building

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
Eco-friendly toiletries
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Renovated 1 Queen Bed Studio - Conference Centre

Renovated 1 Queen Bed Studio - Conference Centre

Renovated 1 Queen Bed Studio - Conference Centre

Highlights

Air conditioning
Kitchen
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Renovated 2 Queen Beds - Conference Centre

Renovated 2 Queen Beds - Conference Centre

Renovated 2 Queen Beds - Conference Centre

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic 1 Queen Bed Studio - Conference Centre

Basic 1 Queen Bed Studio - Conference Centre

Basic 1 Queen Bed Studio - Conference Centre

Highlights

Air conditioning
Kitchen
Flat-screen TV
Premium bedding
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Renovated 1 Queen Bed - Main Building

Renovated 1 Queen Bed - Main Building

Renovated 1 Queen Bed - Main Building

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

View all photos for Renovated 1 Queen Bed Suite - Main Building

Renovated 1 Queen Bed Suite - Main Building

Renovated 1 Queen Bed Suite - Main Building

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard 2 Double Bed - Main Building

Standard 2 Double Bed - Main Building

Standard 2 Double Bed - Main Building

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
Microwave
  • Sleeps 4
  • 2 Double Beds

View all photos for Renovated 1 King Bed - Main Building

Renovated 1 King Bed - Main Building

Renovated 1 King Bed - Main Building

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
Microwave
  • Sleeps 3
  • 1 King Bed

View all photos for Standard 1 Queen Bed - Main building

Standard 1 Queen Bed - Main building

Standard 1 Queen Bed - Main building

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
Eco-friendly toiletries
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

About the area

Charlottetown

Charlottetown Inn & Conference Centre places you in the centre of Charlottetown, connected to the convention centre and within a short 5-minute stroll of St. Paul's Church and Public Archives and Records Office. Highlights at this hotel include free continental breakfast, an indoor swimming pool and free self-parking. .This pet-friendly hotel offers free WiFi in public areas, a fitness centre and a 24-hour front desk. Added amenities include laundry facilities, express check-out and luggage storage. Each morning free breakfast is served. There's also the convenience of RV/bus/truck parking. .Places within a 5-minute walk of this 3.5-property class Downtown Charlottetown hotel include Province House National Historic Site of Canada and The Mack.

What's nearby

  • Historic Charlottetown Waterfront - 5 min walk - 0.5 km
  • Victoria Row - 5 min walk - 0.5 km
  • St. Dunstan's Basilica - 5 min walk - 0.5 km
  • Confederation Centre of the Arts - 7 min walk - 0.6 km
  • Charlottetown Port - 8 min walk - 0.7 km

Getting around

  • Charlottetown, PE (YYG) - 12 min drive

Restaurants

  • ‪Hunter's Ale House - ‬4 min walk
  • ‪Receiver Coffee Co. The Brass Shop Roastery & Breadworks - ‬6 min walk
  • ‪Water Prince Corner Shop - ‬7 min walk
  • ‪Hopyard - ‬6 min walk
  • ‪Moe’s Latte - ‬3 min walk

About this property

Charlottetown Inn & Conference Centre

Pet-friendly hotel connected to the convention centre in Charlottetown with free breakfast
Charlottetown Inn & Conference Centre offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi. Free breakfast is served daily. Charlottetown Inn & Conference Centre also features a vending machine, laundry facilities, and express check-out. Free self parking is available.

This 3.5-star Charlottetown hotel is smoke free.

  • 143 guestrooms or units
  • 3 levels
  • 2 buildings
  • Conference rooms
  • Continental breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • No smoking on site
Charlottetown Inn & Conference Centre offers 143 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from December 7 2025 to December 7 2025 (dates subject to change):
  • Meeting facilities
The property will be renovating from 16 April 2025 to 31 May 2026 (completion date subject to change). The following areas are affected:
  • Hallway
  • Meeting facilities
  • Selected guestrooms
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per day
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 17 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector and window guards in all accommodation.

We should mention

  • Up to 17 children stay free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from Canada Select.

Property is also known as

Charlottetown Inn
Best Western Hotel Charlottetown
Charlottetown Best Western
Best Western Charlottetown Hotel Charlottetown
BEST WESTERN Charlottetown Prince Edward Island
BEST WESTERN Charlottetown Hotel
Charlottetown Inn Conference Centre
Charlottetown & Conference
Charlottetown Inn & Conference Centre Hotel
Charlottetown Inn & Conference Centre Charlottetown
Charlottetown Inn & Conference Centre Hotel Charlottetown

Frequently asked questions

What is the cancellation policy at Charlottetown Inn & Conference Centre?

Charlottetown Inn & Conference Centre offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Charlottetown Inn & Conference Centre?

Yep, Charlottetown Inn & Conference Centre has a free self car park.

Does Charlottetown Inn & Conference Centre have a pool?

Charlottetown Inn & Conference Centre has an indoor pool.

Does Charlottetown Inn & Conference Centre serve breakfast?

You bet, free continental brekkie is offered daily from 6:00 AM to 10:00 AM.

Is there a free airport shuttle available at Charlottetown Inn & Conference Centre?

No, Charlottetown Inn & Conference Centre does not offer an airport shuttle service.

What time are check-in & check-out at Charlottetown Inn & Conference Centre?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Charlottetown Inn & Conference Centre Reviews

Reviews

5.8
Rating 10 - Excellent. 212 out of 1468 reviews
Rating 8 - Good. 294 out of 1468 reviews
Rating 6 - Okay. 336 out of 1468 reviews
Rating 4 - Poor. 312 out of 1468 reviews
Rating 2 - Terrible. 314 out of 1468 reviews

5.8/10

Cleanliness

6.8/10

Staff & service

5.6/10

Amenities

4.8/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

8/10 Good

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

6/10 Okay

Brittany

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Close to downtown Charlottetown but a bit out dated. The breakfast is not great. Good location though.
Stayed 2 nights in Sep 2025

4/10 Poor

TODD

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
For 400.00 and under construction not worth the price! Sorry won’t be back!
Stayed 1 night in Sep 2025

6/10 Okay

Cheryl

Stayed 2 nights in Sep 2025

4/10 Poor

Margaret

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed in " newly renovated room" cant imagine one that wasnt. No protein available at breakfast.
Stayed 1 night in Sep 2025

8/10 Good

Byron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
location
Stayed 1 night in Sep 2025

4/10 Poor

Wendy

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We knew the place was under construction, but we were there for 2 days, room was not cleaned and no fresh towels during our stay. Laundry facilities on site, only half the machines were working and I was told they were operated by a third party, regardless, you should notify them when they don’t work.
Stayed 2 nights in Sep 2025

8/10 Good

Michael

Stayed 1 night in Sep 2025

10/10 Excellent

Modupeola

Liked: Cleanliness, staff & service, property conditions & facilities
Location was convenient and fit for purpose, staff were courteous, overall a great stay.
Stayed 5 nights in Sep 2025

6/10 Okay

Tom

Disliked: Cleanliness, property conditions & facilities
They are currently under renovation, and it needs it.
Stayed 1 night in Sep 2025

10/10 Excellent

Dianne

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff were very friendly & helpful, breakfast was good, was close to shopping and waterfront.
Stayed 2 nights in Sep 2025

8/10 Good

Darrel

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

6/10 Okay

Guy, Ottawa

Liked: Staff & service
Stayed 3 nights in Sep 2025

4/10 Poor

Mark

Travelled with partner
Foundl a roach in the shower
Stayed 2 nights in Sep 2025

6/10 Okay

Aidan

Stayed 1 night in Sep 2025

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

Jane

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Suited our Needs!

The Charlottetown Conference Centre was perfectly suited to attending our show Anne & Gilbert, The Musical. It was centrally located and near to downtown. Clean but allot of summer/renovation work taking place. Included breakfast was good and overall this location met our needs. We would return in the future.
Stayed 2 nights in Aug 2025

10/10 Excellent

Tony

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though the property is under renovation our room wasnot yet renovatred... HOWEVER... it was till still very good. If that unrenovated room is any indication of what's to come... WOW
Stayed 1 night in Sep 2025

2/10 Terrible

Helene

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

4/10 Poor

Shaylin

Disliked: Cleanliness, staff & service, property conditions & facilities
I would say they are able to accept guests based on their location but it's not Canadian standard accommodations and they would do best shutting it all down and tearing it down or doing a massive overhaul. they seem to be taking their sweet time perhaps they have permission? I wouldn't recommend it to my dog.
Stayed 1 night in Sep 2025

2/10 Terrible

Denis

Travelled with family
Disliked: Amenities, property conditions & facilities
Climatiseur hyper bruyant. Absence de fenêtre ouvrante. Cabinet de toilette mal installé. Déjeuner vraiment moyen.
Stayed 1 night in Sep 2025

8/10 Good

Barbara

Travelled with family
Liked: Cleanliness, amenities
Although the property is undergoing a renovation it was quiet, the hallways and entrance way were safe and tidy. The breakfast staff were very friendly and kept the room nice and clean.
Stayed 2 nights in Sep 2025

10/10 Excellent

pamela, Nobel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice to see some Reno’s & painting happening
Stayed 1 night in Sep 2025

8/10 Good

Jeannette

Stayed 1 night in Sep 2025

6/10 Okay

Christine

Liked: Cleanliness, staff & service, room comfort

Not a great experience

I had paid un upgrade fee for a newly renovated room because I knew the hotel was under renovation. The room had scrapes all along the wall. It had just one USB port for charging devices and that did not work. Howver, the bed was comfortable and the room clean enough. Breakfast was totally underwhelming. Cornflakes or branflakes, very little in the way of fruit. There were waffles and toast.
Stayed 2 nights in Sep 2025